User Manual
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Color Laser Printers
Printer - colour - laser
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Table Of Contents
1 Safety
Conventions
Product Statements
Maintenance Safety
Consumable Information
2 Learn about the Printer
Printer Configurations
Using the Control Panel
Xerox C310 Color Printer Control Panel
Understanding the Status of the Power Button and Indicator Light
Paper Support
Supported paper sizes
Supported paper types
Supported paper weights
3 Set up, Install, and Configure
Selecting a location for the printer
Attaching cables
Setting Up and Using the Home Screen Applications
Finding the IP Address of the Printer
Using the home screen
Using Display Customization
Configuring Eco-Settings
Managing bookmarks
Managing contacts
Setting Up and Using the Accessibility Features
Activating Voice Guidance
Navigating the screen using gestures
Enabling Magnification mode
Adjusting the Voice Guidance speech rate
Using the keyboard on the display
Enabling spoken passwords or personal identification numbers
Loading Paper and Specialty Media
Setting the Paper Size and Type
Configuring Universal paper settings
Loading trays
Loading the multipurpose feeder
Loading the manual feeder
Linking trays
Upgrade and Migrate
Hardware
Installing and Updating Software, Drivers, and Firmware
Networking
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
Printing the Menu Settings Page
4 Secure the Printer
Locating the security slot
Erasing printer memory
Erasing printer hard disk memory
Encrypting the printer hard disk
Restoring factory default settings
Statement of Volatility
Disposing of a printer hard disk
5 Print
Printing from a computer
Printing from a mobile device
Printing from a mobile device using Mopria Print Service
Printing from a mobile device using AirPrint
Printing from a flash drive
Supported flash drives and file types
Flash drives
File types
Configuring confidential jobs
Printing confidential and other held jobs
For Windows users
For Macintosh users
Printing a font sample list
6 Use the Printer Menus
Menu Map
Device
Preferences
Eco-Mode
Remote Operator Panel
Notifications — Do Not Use
Power Management
Restore Factory Defaults
Maintenance
Visible Home Screen Icons
Site Map
Software Update
Remote Services Data Upload
About this Printer
Print
Layout
Setup
Quality
Job Accounting
XPS
PDF
PostScript
PCL
HTML
Image
Paper
Tray Configuration
Media Configuration
USB Drive
Flash Drive Print
Network/Ports
Network Overview
Wireless
Wi-Fi Direct
AirPrint
Ethernet
TCP/IP
SNMP
IPSec
802.1x
LPD Configuration
HTTP/FTP Settings
ThinPrint
USB
Restrict external network access
Security
Login Methods
Certificate Management
Schedule USB Devices
Security Audit Log
Login Restrictions
Confidential Print Setup
Disk Encryption
Erase Temporary Data Files
Solutions LDAP Settings
Miscellaneous
Reports
Menu Settings Page
Device
Print
Network
Supplies Plan
Plan Activation
Plan Conversion
Address Book
Contacts
Contact Groups
Bookmarks
7 Maintain the Printer
Checking the status of parts and supplies
Configuring custom supply notifications
Setting up e-mail alerts
Viewing and printing reports
Ordering Parts and Supplies
Using Genuine Xerox Parts and Supplies
Replacing parts and supplies
Replacing a toner cartridge
Replacing the waste toner bottle
Replacing an imaging kit
Cleaning the printer
Saving energy and paper
Configuring the power save mode settings
Adjusting the brightness of the display
Conserving Supplies
8 Troubleshoot a Problem
Printing problems
Print quality is poor
Confidential and other held documents do not print
Slow printing
Print jobs do not print
The printer is not responding
Job prints from the wrong tray or on the wrong paper
Network connection problems
Cannot open Embedded Web Server
Unable to Read the Flash Drive
Enabling the USB port
Checking the printer connectivity
Issues with supplies
Replace cartridge, printer region mismatch
Non-Xerox Parts and Supplies
Hardware options problems
Cannot detect internal option
Defective flash detected
Not enough free space in flash memory for resources
Unformatted flash detected
Clearing Jams
Avoiding jams
Identifying Jam Locations
Paper jam in trays
Paper Jam in the Standard Bin
Paper Jam in the Multipurpose Feeder
Paper Jam in the Manual Feeder
Paper feed problems
Envelope seals when printing
Collated printing does not work
Tray linking does not work
Paper frequently jams
Jammed pages are not reprinted
Color quality problems
Adjusting toner darkness
Modifying the colors in printed output
FAQ about color printing
The print appears tinted
Contacting customer support
A Regulatory Information
Basic Regulations
Noise Emission Levels
Static Sensitivity Notice
ENERGY STAR
Temperature Information
Información de la energía de México
Laser Notice
Power
Regulatory Notices for Wireless Products
Federal Communications Commission (FCC) Compliance Information Statement
Germany
Turkey RoHS Regulation
Ukraine RoHS Compliance
Material Safety Data Sheets
B Recycling and Disposal
Product Disposal and Recycling
North America
Xerox Green World Alliance
Waste from Electrical and Electronic Equipment (WEEE) Directive
India E-Waste notice
4.
R
eload
paper.
P
P
a
a
p
p
e
e
r
r
J
J
a
a
m
m
i
i
n
n
t
t
h
h
e
e
M
M
a
a
n
n
u
u
a
a
l
l
F
F
e
e
e
e
d
d
e
e
r
r
1.
R
emove
the
tray.
2.
R
emove
the
jammed
paper.
Note:
Mak
e
sure
that
all
paper
fr
agments
are
removed.
3.
Insert
the
tray.
Xerox
®
C310
C
olor
Printer
User
Guide
201
T
roubleshoot
a
Problem
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