User Manual
Table Of Contents
- 1 Safety
- 2 Learn about the Printer
- 3 Set up, Install, and Configure
- 4 Secure the Printer
- 5 Print
- 6 Use the Printer Menus
- 7 Maintain the Printer
- 8 Troubleshoot a Problem
- A Regulatory Information
- B Recycling and Disposal
Issues with supplies
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To correct this problem, purchase a cartridge with the correct region that matches the printer region,
or purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Table 8.1 Printer and toner cartridge regions
Region
Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic
countries, Switzerland
2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test
pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test
Pages.
190
Xerox
®
C310 Color Printer
User Guide
Troubleshoot a Problem