User Manual

Action Yes No
Make sure that the cable
connections to the printer and
print server are secure.
For more information, see the
setup documentation that came
with the printer.
Are the cable connections secure?
Step 6
Check if the web proxy servers are
disabled.
Are the web proxy servers
disabled?
Go to step 7. Contact your administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Contact customer support.
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Action Yes No
Step 1
Check if the printer is not busy
processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to finish
processing the other job.
Step 2
Check if the flash drive is inserted
into the front USB port.
The flash drive does not work
when it is inserted into the rear
USB port.
Is the flash drive inserted into the
correct port?
Go to step 3. Insert the flash drive into the
correct port.
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Xerox
®
C310 Color Printer
User Guide
Troubleshoot a Problem