User Manual

Action Yes No
For non-touch-screen printer
models, press
to navigate
through the settings.
Rough paper textures and
heavy paper weights may print
more slowly.
2 Print the document.
Is the printer printing slow?
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is solved.
Step 8
1 Make sure that the printer is
not overheating.
• Allow the printer to cool
down after a long print job.
• Observe the recommended
ambient temperature for
the printer. For more
information, see Selecting a
location for the printer.
2 Print the document.
Is the printer printing slow?
Go to step 9. The problem is solved.
Step 9
1 Add more printer memory.
2 Print the document.
Is the printer printing slow?
Contact customer support. The problem is solved.
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Action Yes No
Step 1
1 From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
2 Resend the print job.
Is the document printed?
The problem is solved. Go to step 2.
Step 2
1 Check if the printer is on.
The problem is solved. Go to step 3.
Xerox
®
C310 Color Printer
User Guide
183
Troubleshoot a Problem