User Manual

Action Yes No
Step 4
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
2 Print the document.
Is the print mottled?
Go to step 5. The problem is solved.
Step 5
1 Remove, and then insert the
imaging kit.
Do not expose the imaging kit
to direct light. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging kit. Doing so may
affect the quality of future
print jobs.
2 Print the document.
Is the print mottled?
Contact customer support. The problem is solved.
PPaappeerr CCuurrll
Action Yes No
Step 1
1 Adjust the guides in the tray to
the correct position for the
paper loaded.
2 Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
Step 2
1 Depending on your operating
system, specify the paper type
Go to step 3. The problem is solved.
166
Xerox
®
C310 Color Printer
User Guide
Troubleshoot a Problem