User Manual

Action Yes No
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to:
Settings > Paper > Tray
Configuration > Paper Size/
Type
2 Print the document.
Do ghost images appear on
prints?
Step 3
1 Perform Color Adjust.
From the control panel,
navigate to:
Settings > Print > Quality >
Advanced Imaging > Color
Adjust
2 Print the document.
Do ghost images appear on
prints?
Go to step 4. The problem is solved.
Step 4
1 Remove, and then insert the
imaging kit.
Do not expose the imaging kit
to direct light. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging kit. Doing so may
affect the quality of future
print jobs.
2 Print the document.
Do ghost images appear on
prints?
Contact customer support. The problem is solved.
Xerox
®
C310 Color Printer
User Guide
159
Troubleshoot a Problem