User Manual

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
Step 1
1 Perform Color Adjust.
From the control panel,
navigate to:
Settings > Print > Quality >
Advanced Imaging > Color
Adjust
2 Print the document.
Is the print too dark?
Go to step 2. The problem is solved.
Step 2
1 Depending on your operating
system, reduce toner darkness
from the Printing Preferences
or Print dialog.
You can also change the
setting on the printer control
panel. Navigate to:
Settings > Print > Quality >
Toner Darkness
2 Print the document.
Is the print too dark?
Go to step 3. The problem is solved.
Step 3
1 Depending on your operating
system, specify the paper type
from the Printing Preferences
or Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer
control panel. Navigate to:
Settings > Paper > Tray
Configuration > Paper Size/
Type
2 Print the document.
Is the print too dark?
Go to step 4. The problem is solved.
Step 4
Check if the paper has texture or
rough finishes.
Go to step 5. Go to step 6.
Xerox
®
C310 Color Printer
User Guide
157
Troubleshoot a Problem