User Manual
Table Of Contents
- 1 Safety
- 2 Learn about the Printer
- 3 Set up, Install, and Configure
- 4 Secure the Printer
- 5 Print
- 6 Use the Printer Menus
- 7 Maintain the Printer
- 8 Troubleshoot a Problem
- A Regulatory Information
- B Recycling and Disposal
Printing problems
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Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press
to navigate through the settings.
Action Yes No
1 Remove, and then reinstall the
imaging kit.
Do not expose the imaging kit
to direct light. Extended
exposure to light may cause
print quality problems.
Do not touch the
photoconductor drum under
the imaging kit. Doing so may
affect the quality of future
print jobs.
2 Print the document.
Is the printer printing blank or
white pages?
Contact customer support. The problem is solved.
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156
Xerox
®
C310 Color Printer
User Guide
Troubleshoot a Problem