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Table of Contents 1 Safety .......................................................................................................................................... 9 Conventions........................................................................................................................... 10 Product Statements ............................................................................................................... 11 Maintenance Safety......................................................
Table of Contents Linking trays .................................................................................................................... 43 Upgrade and Migrate ............................................................................................................ 44 Hardware......................................................................................................................... 44 Installing and Updating Software, Drivers, and Firmware .......................................
Table of Contents Software Update ............................................................................................................. 85 Remote Services Data Upload .......................................................................................... 86 About this Printer............................................................................................................. 86 Print...........................................................................................................
Table of Contents Device ........................................................................................................................... 131 Print............................................................................................................................... 131 Network......................................................................................................................... 131 Supplies Plan ...........................................................................
Table of Contents Hardware options problems ................................................................................................. 192 Cannot detect internal option ........................................................................................ 192 Defective flash detected ................................................................................................ 193 Not enough free space in flash memory for resources ....................................................
Table of Contents India E-Waste notice......................................................................................................
Safety 1 This chapter contains: • Conventions............................................................................................................................... 10 • Product Statements ................................................................................................................... 11 • Maintenance Safety................................................................................................................... 14 • Consumable Information .......................
Safety Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. Caution: A caution indicates a potentially hazardous situation that could injure you. Different types of statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury. CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock. CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
Safety Product Statements CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer authorized replacement.
Safety CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: • Make sure that all doors and trays are closed. • Turn off the printer, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer. • If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer.
Safety CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer instructions and local regulations. This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer components.
Safety Maintenance Safety Do not carry out any maintenance on this product that is not described in the customer documentation. CAUTION—POTENTIAL INJURY: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. Use supplies and cleaning materials only as directed. Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind these covers.
Safety Consumable Information CAUTION—POTENTIAL INJURY: When handling cartridges such as ink or fuser, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact. Store all consumables in accordance with the instructions given on the package or container. Keep all consumables away from the reach of children.
Safety 16 Xerox® C310 Color Printer User Guide
Learn about the Printer 2 This chapter contains: • Printer Configurations ................................................................................................................ 18 • Using the Control Panel.............................................................................................................. 19 • Understanding the Status of the Power Button and Indicator Light ............................................ 21 • Paper Support ...........................................
Learn about the Printer Printer Configurations CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Depending on your printer model, you can configure your printer by adding an optional 650-sheet duo tray.
Learn about the Printer Using the Control Panel X e r o x C 3 1 0 C o l o r P r i n t e r C o n t r o l Pa n e l 1. Display • View printer messages and supply status. • Set up and operate the printer. 2. Select button • Select a menu option. • Save the changes in a setting. 3. Arrow buttons • Scroll through menus or move between screens and menu options. • Adjust the numeric value of a setting. 4. Numeric keypad Enter numbers or symbols in an input field. 5. Power button • Turn on or turn off the printer.
Learn about the Printer 9. Back button Return to the previous screen. 10. Home button Go to the home screen.
Learn about the Printer Understanding the Status of the Power Button and Indicator Light Indicator light Printer status Off The printer is off or in Hibernate mode. Blue The printer is ready or processing data. Red The printer requires user intervention. Power button light Printer status Off The printer is off, ready, or processing data. Solid amber The printer is in Sleep mode. Blinking amber The printer is in Hibernate mode.
Learn about the Printer Paper Support Supported paper sizes Note: Your printer model may have a 650-sheet duo tray, which consists of a 550-sheet tray and an integrated 100-sheet multipurpose feeder. The 550-sheet tray of the 650-sheet duo tray supports the same paper sizes as the 550-sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
Learn about the Printer Optional 650-sheet duo tray Paper size and dimension Standard 250-sheet tray Statement Manual feeder 550-sheet tray Multipurpose feeder 550-sheet tray Two-sided printing X X X X X X X X X X X X 139.7x215.9mm (5.5x8.5in.) Hagaki 100x148mm (3.94x5.83in.) Universal3,4 98.4x148mm to 215.9x355.6mm (3.87x5.83in. to 8.5x14in.) Universal3,4 X 76.2x127mm to 215.9x355.6mm (3x5in. to 8.5x14in.) Universal3,4 X 148x210mm to 215.9x355.6mm (5.83x8.27in. to 8.5x14in.
Learn about the Printer Optional 650-sheet duo tray Paper size and dimension Standard 250-sheet tray Manual feeder 550-sheet tray Multipurpose feeder 550-sheet tray Two-sided printing X X X X X X X X X 162x229mm (6.38x9.01in.) B5 Envelope 176x250mm (6.93x9.84in.) Monarch 98.425x190.5mm (3.875x7.5in.) Other Envelope5 98.4x162mm to 176x250mm (3.87x6.38in. to 6.93x9.84in.) 1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
Learn about the Printer Paper type Standard 250-sheet tray Optional 650-sheet duo tray Manual feeder 550-sheet tray Multipur550-sheet pose feeder tray Two-sided printing Plain paper Recycled paper Glossy cardstock Bond Letterhead paper Preprinted paper Colored paper Light paper Heavy paper Rough/ Cotton paper Cardstock X Lightweight cardstock X Envelopes X X X Labels Vinyl labels X S u pp or t e d pa pe r we i g h t s • Your printer model may have a 650-sheet duo tray, which consists of a 5
Learn about the Printer Optional 650-sheet duo tray Paper type and weight Standard 250-sheet tray Manual feeder 550-sheet tray Multipurpose feeder 550-sheet tray Two-sided printing Light paper 1 60–74.9g/m2 grain long (16– 19.9-lb bond) Plain paper 75–90.3g/m2 grain long (20– 24-lb bond) Heavy paper 90.3–105g/m2 grain long (24.1–28-lb bond) Card stock 2 2 3 3 3 X 105.1–162g/m2 grain long (28.
Set up, Install, and Configure 3 This chapter contains: • Selecting a location for the printer ............................................................................................. 28 • Attaching cables ........................................................................................................................ 29 • Setting Up and Using the Home Screen Applications..................................................................
Set up, Install, and Configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. Warning: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated andproperly grounded electrical outlet that is near the product and easily accessible.
Set up, Install, and Configure Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. Warning: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated andproperly grounded electrical outlet that is near the product and easily accessible.
Set up, Install, and Configure Setting Up and Using the Home Screen Applications Note: These applications are supported only in some printer models. F i n d i n g t h e I P A d d r e s s o f t h e Pr i n t e r To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. If you are using a proxy server, temporarily disable it to load the Web page correctly.
Set up, Install, and Configure Touch To You can also access this setting by touching the top section of the home screen. 3 Change Language Change the language on the display. 4 Settings Access the printer menus. 5 Eco-Settings Manage energy consumption, noise, toner, and paper usage settings. 6 Held Jobs Show the print jobs that are held in the printer memory. 7 USB Drive Print photos and documents from a flash drive.
Set up, Install, and Configure 2. Configure Eco-Mode or Schedule Power Modes. 3. Apply the changes. Managing bookmarks Creating bookmarks Use bookmarks to print frequently accessed documents that are stored in servers or on the web. 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Set up, Install, and Configure • You can create folders or bookmarks inside a folder. To create a bookmark, see Creating bookmarks. • To manage folders, click Bookmark Setup. Managing contacts Ad d i n g co n ta ct s 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Set up, Install, and Configure 4. Apply the changes. D el e t i n g c on ta c t s or g ro up s 1. Open a Web browser, then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click Address Book. 3.
Set up, Install, and Configure Setting Up and Using the Accessibility Features These features are supported only in some printer models. A c t i v a t i n g Vo i c e G u i d a n c e Navig at in g t he s creen u sin g g estu re s • The gestures are applicable only when Voice Guidance is activated. • Enable Magnification to use the zoom and pan gestures. • Use a physical keyboard to type characters and adjust certain settings. Gesture Function Double-tap Select an option or item on the screen.
Set up, Install, and Configure U s i n g t h e ke y b o a r d o n t h e d i s p l a y Do one or more of the following: • Drag a finger over the key to announce the character. • Lift the finger to enter or type the character in the field. • Select Backspace to delete characters. • To hear the content in the input field, select Tab, and then select Shift + Tab. E n a b l i n g s p o k e n p a s s w o r d s o r p e r s o n a l i d e n t i fi c a t i o n numbers 1.
Set up, Install, and Configure Loading Paper and Specialty Media S e t t i n g t h e Pa p e r S i z e a n d Ty p e 1. From the control panel, navigate to Settings > Paper > Tray Configuration > Paper Size/Type, then select a paper source. For non-touch-screen printer models, press to navigate through the settings. 2. Set the paper size and type. C o n fi g u r i n g U n i v e r s a l p a p e r s e t t i n g s 1.
Set up, Install, and Configure 2. Adjust the guides to match the size of the paper that you are loading. Note: Use the indicators on the bottom of the tray to position the guides. 3. Flex, fan, and align the paper edges before loading. 4. Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly against the paper. • Load letterhead faceup with the header toward the front of the tray for one-sided printing.
Set up, Install, and Configure • To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator. 5. Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Lo a d i n g t h e m u l t i p u r p o s e fe e d e r 1. Open the multipurpose feeder. Note: The multipurpose feeder is available only in some printer models. 2. Adjust the guide to match the size of the paper that you are loading.
Set up, Install, and Configure 3. Flex, fan, and align the paper edges before loading. 4. Load paper. • Load paper, card stock, and letterhead with the printable side facedown and the top edge entering the printer first. • Load envelopes with the flap side up and against the right side of the paper guide. Warning: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. 5. From the control panel, set the paper size and paper type to match the paper loaded.
Set up, Install, and Configure Lo a d i n g t h e m a n u a l fe e d e r 1. Adjust the guide to match the size of the paper that you are loading.
Set up, Install, and Configure 2. Load a sheet of paper with the printable side facedown. • Load letterhead with the printable side facedown and the top edge entering the printer first for one-sided printing. • Load letterhead with the printable side faceup and the top edge entering the printer last for two-sided printing. • Load envelope with the flap side up and against the right side of the paper guide. 3. Feed the paper until its leading edge gets pulled in.
Set up, Install, and Configure L i n k i n g t ra y s 1. Open a Web browser, then type the printer IP address in the address field. • You can locate the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123 • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click Settings > Paper > Tray Configuration. 3. Set the same paper size and paper type for the trays that you are linking. 4.
Set up, Install, and Configure Upgrade and Migrate Hardware Accessing the controller board CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Set up, Install, and Configure 5. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near and easily accessible. 6. Turn on the printer. I n s t a l l i n g o p t i o n a l t ra y s Note: Depending on your printer model, you can install an optional 650-sheet duo tray.
Set up, Install, and Configure Installing a nd Up dating So ftware, Drivers, a nd Firmware I n s ta ll i n g t h e S o ft w a re Before you install the print driver software, verify that the printer is plugged in, powered on, connected correctly, and has a valid IP address. The IP address usually appears in the upper right corner of the control panel. To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Set up, Install, and Configure 4. To use a previously established port, select Use an existing port, then from the list, select a Standard TCP/IP Port. 5. To create a Standard TCP/IP port: a. Select Create a New Port. b. For Type of port, select Standard TCP/IP Port, then click Next. c. In the Hostname or IP address field, type the printer IP address or host name. d. To disable the feature, clear the check box for Query the printer and automatically select the driver to use, then click Next. 6.
Set up, Install, and Configure Installing a WSD Printer Using the Add Device Wizard 1. At your computer, click Start, then select Printers and Scanners. 2. To add the required printer, click Add a Printer or Scanner. 3. In the list of available devices, select the device that you want to use, then click Next. Note: If the printer that you want to use does not appear in the list, click Cancel. To add the printer manually, use the IP address of the printer.
Set up, Install, and Configure 2. Click Printers & Scanners. The list of printers appears on the left of the window. 3. For the list of printers, click the Plus icon (+). 4. At the top of the window, click the Default icon. 5. Select your printer from the list, then click Add. Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet cable is connected properly. Adding the Printer by Specifying the IP Address To add the printer by specifying the IP address: 1.
Set up, Install, and Configure 3. Choose one of the following: • Click Check for updates > I agree, start update. • Upload the flash file. To upload the flash file, perform the following steps. To get the latest firmware, go to www.xerox.com, and search for your printer model. 1. Browse to the flash file. Note: Make sure that you have extracted the firmware zip file. 2. Click Upload > Start.
Set up, Install, and Configure Networking Co n n e c t i n g t h e p r i n t e r t o a w i r e l e s s n e t w o r k u s i n g W i - F i Pr o t e c t e d S e t u p ( W P S ) Before you begin, make sure that: • The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter.
Set up, Install, and Configure Printing the Menu Settings Page From the control panel, navigate to: Settings > Reports > Menu Settings Page For non-touch-screen printer models, press 52 Xerox® C310 Color Printer User Guide to navigate through the settings.
Secure the Printer 4 This chapter contains: • Locating the security slot ........................................................................................................... 54 • Erasing printer memory.............................................................................................................. 55 • Erasing printer hard disk memory ............................................................................................... 56 • Encrypting the printer hard disk ............
Secure the Printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.
Secure the Printer Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer. To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following: 1. From the control panel, navigate to: Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory For non-touch-screen printer models, press to navigate through the settings. 2.
Secure the Printer Erasing printer hard disk memory 1. From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2. Select the Sanitize all information on hard disk check box, and then touch ERASE. 3. Follow the instructions on the display. Note: This process can take from several minutes to more than an hour, making the printer unavailable for other tasks.
Secure the Printer Encrypting the printer hard disk This process erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption. 1. From the home screen, touch Settings > Security > Disk Encryption > Start encryption. 2. Follow the instructions on the display. • To avoid loss of data, do not turn off the printer during the encryption process.
Secure the Printer Restoring factory default settings 1. From the control panel, navigate to Settings > Device > Restore Factory Defaults 2. For Restore Settings, select the settings that you want to restore. 3. When you are satisfied, select Start.
Secure the Printer Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory (RAM) to buffer temporarily user data during simple print and copy jobs. Non-volatile memory The printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, printer settings, network information, scanner and bookmark settings, and embedded solutions.
Secure the Printer 60 Xerox® C310 Color Printer User Guide
Print 5 This chapter contains: • Printing from a computer ........................................................................................................... 62 • Printing from a mobile device..................................................................................................... 63 • Printing from a flash drive .......................................................................................................... 64 • Supported flash drives and file types ..................
Print Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. 1. From the document that you are trying to print, open the Print dialog. 2. If necessary, adjust the settings. 3. Print the document.
Print Printing from a mobile device P r i n t i n g fr o m a m o b i l e d e v i c e u s i n g M o p r i a P r i n t Service Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria-certified printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1. From the home screen of your mobile device, launch a compatible application. 2. Tap Print, and then select a printer. 3.
Print Printing from a flash drive This feature is available only in some printer models. 1. Insert the flash drive. • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2. Select the document that you want to print. If necessary, configure other print settings. 3. Print the document. To print another document, select USB Drive.
Print Supported flash drives and file types Fl a s h d r i ve s The printer supports high-speed USB flash drives with full-speed standard. USB flash drives must support the File Allocation (FAT) system. • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) File types Documents • PDF (version 1.7 or earlier) • HTML • XPS • Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) Images • .dcx • .gif • .JPEG or .jpg • .bmp • .pcx • .TIFF or .tif • .
Print Configuring confidential jobs 1. From the control panel, navigate to: Settings > Security > Confidential Print Setup For non-touch-screen printer models, press to navigate through the settings. In some printer models, access the setting from the Embedded Web Server. 2. Configure the settings. Use To Max Invalid PIN Set the number of times an invalid PIN can be entered. When the limit is reached, the print jobs for that user name are deleted.
Print Printing confidential and other held jobs Fo r W i n d o w s u s e r s 1. With a document open, click File > Print. 2. Click Properties, Preferences, Options, or Setup. 3. Click Print and Hold. 4. Select Use Print and Hold, and then assign a user name. 5. Select the print job type (Confidential, Repeat, Reserve, or Verify). If the print job is confidential, then enter a four-digit PIN. 6. Click OK or Print. 7. From the printer home screen, release the print job.
Print Printing a font sample list 1. From the control panel, navigate to: Settings > Reports > Print > Print Fonts For non-touch-screen printer models, press 2. Select a font sample. 68 Xerox® C310 Color Printer User Guide to navigate through the settings.
Use the Printer Menus 6 This chapter contains: • Menu Map ................................................................................................................................. 70 • Device........................................................................................................................................ 71 • Print........................................................................................................................................... 87 • Paper ......
Use the Printer Menus Menu Map Device • • • • • • Preferences Eco-Mode Remote Operator Panel Notifications — Do Not Use Power Management Restore Factory Defaults • • • • • • Maintenance Visible Home Screen Icons Site Map Software Update Remote Services Data Upload About this Printer Print • • • • • Layout Setup Quality Job Accounting XPS • • • • • PDF PostScript PCL HTML Image Paper • Tray Configuration USB Drive Flash Drive Print Network/Ports • • • • • • • Network Overview Wireless Wi-Fi
Use the Printer Menus Device Pr e fe r e n c e s Menu item Description Display Language Set the language of the text that appears on the display. Country/Region Identify the country or region where the printer is configured to operate. Run initial setup • Off* • On Run the setup wizard. Displayed information • Display Text 1 [IP Address*] • Display Text 2 [Date/Time*] • Custom Text 1 • Custom Text 2 Specify the information to appear on the home screen.
Use the Printer Menus Ec o - M o d e Menu item Description External VNC Connection Settings that enable you to save paper and toner. Print • Sides – 1–Sided – 2–Sided • Pages per Side – Off – 2, 3, 4, 6, 9, 12, or 16 • Toner Darkness – 1 (lightest) through – 5 (darkest) • Color Saver – On – Off Re m o t e O p e r a t o r Pa n e l Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel.
Use the Printer Menus N o t i fi c a t i o n s — D o N o t U s e Menu item Description Supplies Show the estimated status of the supplies. Show Supply Estimates Show estimates* Do not show estimates Supplies Custom Supply Notifications • Notification Settings — Custom Supply Levels – On – Off • Black Cartridge – Custom Message – On – Off – Default – Alternate Custom Notifications — Indicates the list of notifications set with the Percent Remaining and Behavior.
Use the Printer Menus Menu item • Yellow Cartridge – Custom Message – On – Off – Default – Alternate Custom Notifications — Indicates the list of notifications set with the Percent Remaining and Behavior. • Imaging Kit – Custom Message – On – Off – Default – Alternate Custom Notifications — Indicates the list of notifications set with the Percent Remaining and Behavior.
Use the Printer Menus Menu item – Description Alternate • Service Errors – Custom Message – On – Off – Default – Alternate E-mail Alerts Setup E-mail Setup Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-mail. This menu item appears only in some printer models. E-mail Alerts Setup Enter the port number of the primary SMTP server. E-mail Setup This menu item appears only in some printer models.
Use the Printer Menus Menu item Description E-mail Alerts Setup Send an e-mail using an encrypted link. E-mail Setup This menu item appears only in some printer models. Use SSL/TLS Disabled* Negotiate Required E-mail Alerts Setup E-mail Setup Require Trusted Certificate Require a trusted certificate when accessing the SMTP server. This menu item appears only in some printer models. On* Off E-mail Alerts Setup Set the authentication type for the SMTP server.
Use the Printer Menus Menu item Description E-mail Alerts Setup Enable user credentials and group designations to connect to the SMTP server. E-mail Setup Use Active Directory Device Credentials This menu item appears only in some printer models. Off On* E-mail Alerts Setup Specify the user ID to connect to the SMTP server. E-mail Setup This menu item appears only in some printer models. Device Userid E-mail Alerts Setup Specify the password to connect to the SMTP server.
Use the Printer Menus Menu item Description Reboot always* Reboot never Error Prevention Auto Reboot Set the number of automatic reboots that the printer can perform. Max Auto Reboots 1–20 (2*) Error Prevention Auto Reboot Set the number of seconds before the printer performs an automatic reboot. Auto Reboot Window 1–525600 (720*) Error Prevention Show a read-only information of the reboot counter. Auto Reboot Auto Reboot Counter Error Prevention Reset Auto Reboot Counter.
Use the Printer Menus Po w e r M a n a g e m e n t Menu item Description Sleep Mode Profile Allow printing with the display turned off. Print With Display Off Display on when printing Allow printing with display off* Timeouts Sleep Mode Set the idle time before the printer begins operating in Sleep mode. 1–120 minutes (15*) Timeouts Hibernate Timeout Set the time before the printer enters Hibernate mode.
Use the Printer Menus Re s t o r e Fa c t o r y D e fa u l t s Menu item Description Restore Settings Restore the printer factory default settings. Restore all settings Restore app settings appears only in some printer models. Restore printer settings Restore network settings Restore app settings Maintenance C o n fi g u r a t i o n M e n u Menu item Description USB Configuration Change the USB driver mode of the printer to improve its compatibility with a personal computer.
Use the Printer Menus Menu item Description Manual Paper Envelope Prompts Auto* Multipurpose Feeder Manual Envelope Tray Configuration Action for Prompts Set the printer to resolve paper- or envelope-related change prompts. Prompt user* Continue Use current Reports Menu Settings Page Print reports about printer menu settings, status, and event logs.
Use the Printer Menus Menu item Description Disable Printer Message Access • Off • On Print Configuration Print color content in grayscale. Black Only Mode Off* On Print Configuration Color Trapping Enhance the printed output to compensate for misregistration in the printer. Off 1 2* 3 4 5 Print Configuration Font Sharpening Set a text point-size value below which the highfrequency screens are used when printing font data.
Use the Printer Menus Menu item Description Clear all remotely-installed messages Device Operations Automatically Display Error Screens Show existing error messages on the display after the printer remains inactive on the home screen for a length of time equal to the Screen Timeout setting. Off On* Toner patch sensor setup Calibration frequency preference Set the printer to put down the correct amount of toner to maintain color consistency.
Use the Printer Menus Menu Description Change Language Specify which icons to show on the home screen. Bookmarks Held Jobs USB Site Map Menu item Description Helpful Links • Home Page • Order Supplies • Technical Support • Registration • Utilities and Drivers • Printer Manuals The Helpful Links page provides direct links to Web pages on www.xerox.com. These links provide you with helpful information for your printer.
Use the Printer Menus Software Update Menu item Description Status Current Version: Click Check Now to verify the current version of the software.
Use the Printer Menus Re m o t e S e r v i c e s D a t a U p l o a d Menu item Description Status • Last Upload • Next Upload Last Upload indicates the date and time that the last upload occurred. Current Version: Click Check Now to verify the current version of the software. Next Upload indicates date and time for the next scheduled upload. To download the information from the last upload, click Download Data. To upload a scheduled file immediately, click Upload Now.
Use the Printer Menus Print Layo ut Menu item Description Sides Specify whether to print on one side or two sides of the paper. 1-sided* 2-sided Flip Style Long Edge* Determine which side of the paper (long edge or short edge) is bound when performing two-sided printing. Short Edge Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. Blank Pages Print blank pages that are included in a print job.
Use the Printer Menus Menu item Description 16 pages per side Pages per Side Ordering Horizontal* Reverse Horizontal Specify the positioning of multiple page images when using Pages per Side. The positioning depends on the number of page images and their page orientation. Vertical Reverse Vertical Pages per Side Orientation Auto* Specify the orientation of a multiple-page document when using Pages per Side.
Use the Printer Menus Menu item Description This menu item appears only when a printer hard disk is installed. Printer Usage Max Speed Max Yield* Download Target RAM* Determine how the color imaging unit operates during printing. • When set to Max Yield, the color imaging unit slows or stops while printing groups of black-only pages. • When set to Max Speed, the color imaging unit always runs while printing, whether color or black pages are being printed.
Use the Printer Menus Menu item Description Toner Darkness Determine the lightness or darkness of text images. 1 to 5 (4*) Halftone Normal* Enhance the printed output to have smoother lines with sharper edges. Detail Color Saver Off* Reduce the amount of toner used to print graphics and images. On RGB Brightness -6 to 6 (0*) RGB Contrast Adjust the brightness, contrast, and saturation for color output. This setting does not affect files where CMYK color specifications are used.
Use the Printer Menus Menu item Description • Color Correction Content is available only when Color Correction is set to Manual. Color Samples Print Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Color Adjust Calibrate the printer to adjust color variations in the printed output. Spot Color Replacement Assign specific CMYK values to twenty named spot colors.
Use the Printer Menus Menu item Description Log Action at Near Full Specify how the printer responds when the hard disk is nearly full. None* E-mail Current Log The value defined in Log Near Full Level determines when this action is triggered.
Use the Printer Menus XPS Menu item Description Print Error Pages Off* On Print a test page that contains information on errors, including XML markup errors. Minimum Line Width • Jobs printed in 1200 dpi use the value directly. • Jobs printed in 4800 CQ use half the value. • 1–30 (2*) • Set the minimum stroke width. PDF Menu item Description Scale to Fit Scale the page content to fit the selected paper size. Off* On Annotations Specify whether to print annotations in the PDF.
Use the Printer Menus Menu item Description Font Priority Establish the font search order. • Resident sets the printer to search its memory for the requested font before searching the flash memory or printer hard disk. • Flash/Disk sets the printer to search the flash memory or printer hard disk for the requested font before searching the printer memory. • This menu item appears only when a flash memory or printer hard disk is installed.
Use the Printer Menus Menu item Description • 60 is the U.S. factory default setting. 64 is the international factory default setting. PCL5 Minimum Line Width 1–30 (2*) Set the initial minimum stroke width. • Jobs printed in 1200 dpi use the value directly. • Jobs printed in 4800CQ use half the value. PCLXL Minimum Line Width 1–30 (2*) A4 Width Set the width of the logical page on A4-size paper. 198mm* Logical page is the space on the physical page where data is printed.
Use the Printer Menus H TM L Menu item Description Font Name Set the font to use for HTML documents. [List of fonts] (Times*) Font Size Set the font size to use for HTML documents. 1–255 (12*) Scale Scale HTML documents. 1–400% (100*) Orientation Set the page orientation for HTML documents. Portrait* Landscape Margin Size Set the page margin for HTML documents. 8–255mm (19*) Backgrounds Do Not Print Print background information or graphics for HTML documents.
Use the Printer Menus Menu item Description Scaling Adjust the image to fit the printable area. Anchor Top Left When Auto Fit is set to On, Scaling is automatically set to Best Fit. Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait* Specify the orientation of text and graphics on the page.
Use the Printer Menus Paper Tra y Co n fi g u ra t i o n Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) The multipurpose feeder is available only in some printer models. Multipurpose Feeder Manual Paper Manual Envelope Paper Size/Type Tray [x] Multipurpose Feeder Specify the paper size or paper type loaded in each paper source. The multipurpose feeder is available only in some printer models.
Use the Printer Menus M e d i a C o n fi g u r a t i o n Uni ve rs a l S et up Menu item Description Units of Measure Specify the unit of measurement for the universal paper. Inches Millimeters Inches is the U.S. factory default setting. Millimeters is the international factory default setting. Portrait Width Set the portrait width of the universal paper. 3–52inches (8.50*) 76–1321mm (216*) Portrait Height Set the portrait height of the universal paper.
Use the Printer Menus M e d i a Ty p e s Menu item Description Plain Specify the texture, weight, and orientation of the paper loaded.
Use the Printer Menus USB Drive Note: This menu appears only in some printer models. F l a s h D r i v e Pr i n t Menu item Description Number of Copies Set the number of copies. 1–9999 (1*) Paper Source Set the paper source for the print job. Tray [x] (1*) The multipurpose feeder is available only in some printer models. Multipurpose Feeder Manual Paper Manual Envelope Color Print the output in color. Off On* Collate Print multiple copies in sequence.
Use the Printer Menus Menu item Description 16 pages per side Pages per Side Ordering Horizontal* Reverse Horizontal Specify the positioning of multiple page images when using Pages per Side. The positioning depends on the number of page images and their page orientation. Reverse Vertical Vertical Pages per Side Orientation Auto* Specify the orientation of a multiple-page document when using Pages per Side.
Use the Printer Menus Network/Ports Network Overview Menu item Description Active Adapter Specify how a network is connected. Auto* Standard Network Network Status Show the connection status of the printer network. Display Network Status on Printer Show the network status on the display. On* Off Speed, Duplex Show the speed of the currently active network card. Auto* IPv4 Show the IPv4 address. All IPv6 Addresses Show all IPv6 addresses.
Use the Printer Menus Menu item Description Wireless Connection Setup Determine the wireless network the printer connects to. Network Name Network Mode Infrastructure* Ad hoc Wireless Security Mode Disabled* WEP WPA2/WPA - Personal WPA2 - Personal 802.1x - Radius Wi-Fi Protected Setup WPS Auto Detect Off On* Start Push Button Method Start PIN Method Establish a wireless network and enable network security.
Use the Printer Menus Menu item Description Wireless Security Mode Set the type of security for connecting the printer to wireless devices. Disabled* WEP WPA2/WPA-Personal WPA2-Personal WEP Authentication Mode Auto* Open Set the type of Wireless Encryption Protocol (WEP) used by the printer. This menu item appears only if Wireless Security Mode is set to WEP. Shared Set WEP Key Specify a WEP password for secure wireless connection.
Use the Printer Menus Menu item Description NPA Mode Auto* Set the printer to perform the special processing required for bidirectional communication, following the conventions defined by the NPA protocol. Off The printer restarts after changing the setting. Job Buffering Temporarily store print jobs in the printer hard disk before printing. On This menu item appears only when a hard disk is installed. Off* Mac Binary PS Auto* On Set the printer to process Macintosh binary PostScript print jobs.
Use the Printer Menus A i r Pr i n t Menu item Description AirPrint • Enabled • Disabled Bonjour Name The name to use to identify the printer on Airprint. Organization Name Organization Unit Printer Location Printer’s Latitude GPS latitude of the printer. The range is –90 to 90. Printer’s Longitude GPS longitude of the printer. The range is –180 to 180. Printer’s Altitude GPS altitude of the printer. The range is –100000 to 100000.
Use the Printer Menus Menu item Description PS SmartSwitch Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. Off On* If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Job Buffering Temporarily store jobs on the printer hard disk before printing. • This menu item appears only when a hard disk is installed.
Use the Printer Menus Menu item Description Backup DNS Server Address Specify the backup DNS server addresses. Backup DNS Server Address 2 Backup DNS Server Address 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network. This menu item appears only in some printer models. Enable DDNS Update the Dynamic DNS settings. Off On* DDNS TTL Specify the current DDNS settings.
Use the Printer Menus Menu item Description Outbound Traffic Maximum Speed Enable the printer maximum transfer rate. Off* On Enhanced TLS Security Enhance printer privacy and data integrity. Off* On SNMP Note: This menu appears only in network printers or printers that are attached to print servers.
Use the Printer Menus Menu item Description SNMP Versions 1 and 2c Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community SNMP Version 3 Enabled Configure SNMP version 3 to install and update the printer security.
Use the Printer Menus IPSec Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Enable IPSec Enable Internet Protocol Security (IPSec). Off* On Base Configuration Set the IPSec base configuration. Default* This menu item appears only when Enable IPSec is set to On. Compatibility Secure IPSec Device Certificate Specify an IPSec certificate. This menu item appears only when Base Configuration is set to Compatibility.
Use the Printer Menus Menu item Description LPD Timeout 0–65535 seconds (90*) Set the time-out value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs. LPD Banner Page Print a banner page for all LPD print jobs. Off* On A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request. LPD Trailer Page Print a trailer page for all LPD print jobs.
Use the Printer Menus Menu item Description Proxy • HTTP Proxy IP Address • HTTP Default IP Port Configure the HTTP and FTP server settings. 1–65535 (80*) These menu items appear only in some printer models. Specify domain names for HTTP and FTP servers.
Use the Printer Menus Menu item Description 4000–4999 (4000*) Bandwidth (bits/sec) 100–1000000 (0*) Packet Size (kbytes) Set the speed to transmit data in a ThinPrint environment. Set the packet size for data transmission. 0–64000 (0*) USB Note: This menu appears only in some printer models. Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
Use the Printer Menus Re s t r i c t e x t e r n a l n e t w o r k a c c e s s Menu item Description Restrict external network access • On • Off If enabled, the printer monitors for restricted external network connections. If detected, the printer disables the network connection and sends an e-mail notification. External network address The external network address detected. E-mail address for notification The e-mail address to notify in the event an external network address is detected.
Use the Printer Menus Security Note: Depending on your printer model, this menu may appear only in the Embedded Web Server.
Use the Printer Menus Lo g i n M e t h o d s M a n a g e Pe r m i s s i o n s Menu item Description Access Controls • Function Access Specify access controls for the printer functions.
Use the Printer Menus Lo c a l A c c o u n t s menu item description Add User • User Name/Password Create local accounts to manage access to the printer functions.
Use the Printer Menus menu item – Network Folder Scan • Administrative Menus – Security Menu – Network/Ports Menu – Paper Menu – Reports Menu – Function Configuration Menus – Supplies Menu – Option Card Menu – SE Menu – Device Menu – Supplies Plan Menu • Device Management 120 – Remote Management – Firmware Updates – Import/Export All Settings – Out of Service Erase – Embedded Web Server Access Xerox® C310 Color Printer User Guide description
Use the Printer Menus Network Accounts Menu Item Description Add Login Method Create local accounts to manage access to the printer functions. Active Directory Status is Joined or Not Joined. Join an Active Directory Domain: • • • • Domain User Name Password Organization Unit Add Login Method LDAP — LDAP Setup Control group or user access to printer functions, applications, and security settings.
Use the Printer Menus Menu Item – User Name Device Credentials • Anonymous LDAP Bind • Device Username • Device Password Advanced Options • Use SSL/TLS • Require Certificate • User ID Attribute • Mail Attribute • Fax Number Attribute • Full Name Attribute • Home Directory Attribute • Group Membership Attribute • Search Base • Search Timeout • Foll LDAP Referrals Search Specific Object Classes • person • Custom Object Class 1 • Custom Object Class 2 • Custom Object Class 3 Address Book Setup • Displayed N
Use the Printer Menus Menu Item Description • KDC Port • KDC Realm Import Kerberos File Miscellaneous Settings • Character Encoding • Disable Revers IP Lookups – Yes – No C e r t i fi c a t e M a n a g e m e n t Menu item Description Configure Certificate Auto Update • On • Off To configure certificate auto update, the printer must be joined to an Active Directory Domain.
Use the Printer Menus Schedule USB Devices Menu item Description Schedule USB Devices • Action Select schedules to allow or restrict USB access to the printer. • To add a schedule, click Add, then enter specified data. • To clear the last schedule, click Clear. • To remove a specific schedule, at the end of the schedule, click Remove.
Use the Printer Menus Menu item Description Remote Syslog Method Specify a syslog method to transmit logged events to a remote server. Normal UDP* Stunnel Remote Syslog Facility 0 - Kernel Messages Specify a facility code that the printer uses when sending log events to a remote server.
Use the Printer Menus Menu item Description 5 - Notice 6 - Informational 7 - Debug Remote Syslog Non-Logged Events Off* Send all events, regardless of severity level, to the remote server. On Admin’s E-mail Address Send e-mail notification of logged events to the administrator. E-mail Log Cleared Alert Send e-mail notification to the administrator when a log entry is deleted.
Use the Printer Menus Menu item Description Off* On Clear Log Delete all audit logs. Export Log Export a security log to a flash drive. Syslog (RFC 5424) Syslog (RFC 3164) CSV L o g i n Re s t r i c t i o n s Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out.
Use the Printer Menus Menu item Description Repeat Job Expiration Set the expiration time for a print job that you want to repeat. Off* 1 Hour 4 Hours 24 Hours 1 Week Verify Job Expiration Off* Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies. 1 Hour 4 Hours 24 Hours 1 Week Reserve Job Expiration Off* Set the expiration time that the printer stores print jobs for printing later.
Use the Printer Menus Menu item Description Status Enabled Disabled Determine whether Disk Encryption is enabled. Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen. Enabling disk encryption erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption. E ra s e Te m p o ra r y D a t a F i l e s Menu item Description Stored in onboard memory Delete all files stored on the printer memory.
Use the Printer Menus Miscellaneous Menu item Description Print Permission Let the user log in before printing. Off* On Security Reset Jumper Enable “Guest” access* No Effect Minimum Password Length 0–32 (0*) * Indicates the default value for the field. 130 Xerox® C310 Color Printer User Guide Specify the effect of using the security reset jumper. • The jumper is located beside a lock icon on the controller board. • Enable “Guest” access provides full access control to users who are not logged in.
Use the Printer Menus Reports M e n u S e t t i n g s Pa g e Menu item Description Menu Settings Page Print or review a report that contains the printer menus. The Device Settings report appears. Device Menu item Description Device Information View or print a report that contains information about the printer. Device Statistics View or print a report about printer usage and supply status. Profile List View or print a list of profiles that are stored in the printer.
Use the Printer Menus Supplies Plan Plan Activation Menu item Description • Sequence Number • Device Serial Number • Activation Code P l a n Co n ve r s i o n Menu item • • • • 132 Current Plan Device Serial Number Total Impressions Conversion Code Xerox® C310 Color Printer User Guide Description
Use the Printer Menus Address Book Co n t a c t s Menu item Description Add Contact — Edit Contact • Contact Information Use the Add Contact link to create contacts to add to the address book.
Use the Printer Menus Co n t a c t G r o u p s Menu item Description Add Group — Edit Contact Group • Group Name • Group Members • Permission Groups Use the Add Contact link to create contacts to add to the address book. – 134 Add Group – Group Name – Members: Indicates the number of contacts in the group. Xerox® C310 Color Printer User Guide If you select options for Authentication/Permissions other than None, the Permission Groups menu appears. To create new groups, click Add New Group.
Use the Printer Menus Bookmarks Menu item Description Add Bookmark — Edit Contact Group • Bookmark Overview You can specify bookmarks to save in the embedded Web server. You can set up folders to organize bookmarks. – Bookmark Name – Address: Click the down arrow to select an option: – http:// – https:// – ftp:// – smb:// Enter the address in the second field. – PIN – Parent folder • Print Options – Copies: Enter a range between 1–9999.
Use the Printer Menus Menu item – Description Pages per Side – Off – 2 pages per side – 3 pages per side – 4 pages per side – 6 pages per side – 9 pages per side – 12 pages per side – 16 pages per side • Paper Handling – Paper Source – – Tray 1 – Manual Paper – Manual Envelope Pages per Side Orientation – – Auto – Landscape – Portrait Output Bin Add Folder • Folder Name • PIN • Parent Folder Enter a Folder Name using letters or numbers.
Maintain the Printer 7 This chapter contains: • Checking the status of parts and supplies................................................................................. 138 • Configuring custom supply notifications................................................................................... 139 • Setting up e-mail alerts ............................................................................................................ 140 • Viewing and printing reports ............................
Maintain the Printer Checking the status of parts and supplies 1. From the control panel, navigate to Settings > Reports > Device > Device Statistics. Note: For non-touchscreen printer models, use the arrow keys to navigate through the menu, then press press the OK button after each selection. 2. Scroll down in the report to locate the Supply Information section. Details about supplies and usage appear in this section. 3. To print the report, click Print. To exit the report without printing, click OK.
Maintain the Printer Configuring custom supply notifications 1. Open a Web browser, then in the address field, type the printer IP address. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, to load the Web page correctly, disable the proxy server temporarily. 2. Click Settings > Device > Notifications. 3. From the Supplies menu, click Custom Supply Notifications.
Maintain the Printer Setting up e-mail alerts You can configure the printer to send e-mail alerts to individual e-mail addresses or to e-mail lists when supplies are low, when paper must be changed or added, or when there is a paper jam. 1. Open a Web browser, then type the IP address of the printer in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Maintain the Printer Viewing and printing reports You can view reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. 1. Open a Web browser, then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, temporarily disable it to load the Web page correctly.
Maintain the Printer Ordering Parts and Supplies To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your product in the search field. Warning: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper.
Maintain the Printer Replacing parts and supplies Re p l a c i n g a t o n e r c a r t r i d g e 1. Open door B. 2. Remove the used toner cartridge. 3. Unpack the new toner cartridge. 4. Insert the new toner cartridge.
Maintain the Printer 5. Close door B. Re p l a c i n g t h e w a s t e t o n e r b o t t l e 1. Open door B. 2. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Maintain the Printer 3. Remove the right side cover. 4. Remove the used waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. 5. Unpack the new waste toner bottle. 6. Insert the new waste toner bottle.
Maintain the Printer 7. Insert the right side cover. 8. Close door B. 9. Close door A. Re p l a c i n g a n i m a g i n g k i t 1. Open door B.
Maintain the Printer 2. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3. Remove the right side cover. 4. Remove the waste toner bottle.
Maintain the Printer 5. Remove the toner cartridges. 6. Remove the used imaging kit. 7. Unpack the new imaging kit. Black imaging kit Black and color imaging kit • The black imaging kit includes the imaging kit and the black developer unit. • The black and color imaging kit includes the imaging kit and the black, cyan, magenta, and yellow developer units.
Maintain the Printer • When replacing the black imaging kit, save the cyan, magenta, and yellow developer units from the used imaging kit. 8. Remove the packing material. Note: If you are replacing the black imaging kit, then insert the magenta, cyan, and yellow developer units into the new imaging kit. Warning: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning: Do not touch the photoconductor drum.
Maintain the Printer 9. Insert the imaging kit until it is fully seated. 10. Insert the toner cartridges. 11. Insert the waste toner bottle.
Maintain the Printer 12. Insert the right side cover. 13. Close door B. 14. Close door A.
Maintain the Printer Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. • Perform this task after every few months. • Damage to the printer caused by improper handling is not covered by the printer warranty. 1. Turn off the printer, and then unplug the power cord from the electrical outlet. 2.
Maintain the Printer Saving energy and paper C o n fi g u r i n g t h e p o w e r s a v e m o d e s e t t i n g s To save power when the printer is idle for a specified amount of time, you can configure the printer to go into Sleep Mode, Hibernate, or schedule Power Modes for specific times of day. 1. Open a Web browser, then type the printer IP address in the address field. • View the printer IP address on the printer home screen.
Maintain the Printer Co n s e r v i n g S u p p l i e s You can set up the printer to use Eco-Mode settings to save printer supplies, such as paper and toner. 1. Open a Web browser, then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, temporarily disable it to load the Web page correctly. 2. Click Device > Eco-Mode. 3.
Troubleshoot a Problem 8 This chapter contains: • Printing problems..................................................................................................................... 156 • Network connection problems .................................................................................................. 187 • Issues with supplies.................................................................................................................. 190 • Hardware options problems ............
Troubleshoot a Problem Printing problems Pr i n t q u a l i t y i s p o o r Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes No 1 Remove, and then reinstall the imaging kit. Contact customer support. The problem is solved. Do not expose the imaging kit to direct light.
Troubleshoot a Problem Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 1 Perform Color Adjust. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. Go to step 6.
Troubleshoot a Problem Action Yes No Go to step 6. The problem is solved. Contact customer support. The problem is solved. Are you printing on textured or rough paper? Step 5 1 Replace textured or rough paper with plain paper. 2 Print the document. Is the print too dark? Step 6 1 Load paper from a fresh package. Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. 2 Print the document.
Troubleshoot a Problem Action Yes No Go to step 4. The problem is solved. Contact customer support. The problem is solved. • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document. Do ghost images appear on prints? Step 3 1 Perform Color Adjust.
Troubleshoot a Problem G ra y o r Co l o r e d B a c kg r o u n d Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 1 Perform Color Adjust. Go to step 2. The problem is solved. Contact customer support. The problem is solved.
Troubleshoot a Problem Incorrect Margins Action Yes No Step 1 1 Adjust the paper guides to the correct position for the paper loaded. 2 Print the document. The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. Are the margins correct? Step 2 1 Set the paper size from the control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document.
Troubleshoot a Problem Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 1 Perform Color Adjust. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved.
Troubleshoot a Problem Action Yes No Go to step 6. Go to step 7. Go to step 7. The problem is solved. Go to step 8. The problem is solved. Contact customer support. The problem is solved. Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document. Is the print light? Step 5 Check if paper has texture or rough finishes. Are you printing on textured or rough paper? Step 6 1 Replace textured or rough paper with plain paper. 2 Print the document.
Troubleshoot a Problem M i s s i n g Co l o r s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No 1 Remove the toner cartridge of the missing color. 2 Remove the imaging kit. Contact customer support. The problem is solved. Do not expose the imaging kit to direct light.
Troubleshoot a Problem Action Yes No Step 1 Go to step 2. Contact customer support. Go to step 4. Go to step 3. Go to step 4. The problem is solved. Check the printer for leaked toner contamination. Is the printer free of leaked toner? Step 2 1 From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/ Type 2 Check if the paper size and paper type settings match the paper loaded. Make sure that paper does not have texture or rough finishes.
Troubleshoot a Problem Action Yes No Step 4 1 Load paper from a fresh package. Go to step 5. The problem is solved. Contact customer support. The problem is solved. Action Yes No Step 1 1 Adjust the guides in the tray to the correct position for the paper loaded. 2 Print the document. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. 2 Print the document.
Troubleshoot a Problem Action Yes No Go to step 4. The problem is solved. Contact customer support. The problem is solved. from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document. Is the paper curled? Step 3 Print on the other side of the paper. 1 Remove paper, flip it over, and then reload paper.
Troubleshoot a Problem Action Yes No Step 1 1 Adjust the paper guides in the tray to the correct position for the paper loaded. 2 Print the document. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. Is the print crooked or skewed? Step 2 1 Load paper from a fresh package. Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. 2 Print the document.
Troubleshoot a Problem Action Yes No 1 Remove, and then reinstall the imaging kit. Contact customer support. The problem is solved. Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. 2 Print the document.
Troubleshoot a Problem Action Yes No Step 1 1 Adjust the paper guides in the tray to the correct position for the paper loaded. 2 Print the document. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. Are text or images cut off? Step 2 1 Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded.
Troubleshoot a Problem Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded.
Troubleshoot a Problem U n e v e n Pr i n t D e n s i t y Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No 1 Remove, and then reinstall the imaging kit. Contact customer support. The problem is solved. Do not expose the imaging kit to direct light.
Troubleshoot a Problem Action Yes No Step 1 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Navigate to: Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document.
Troubleshoot a Problem Ve r t i c a l D a r k L i n e s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a Problem Action Yes No Step 1 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Navigate to: Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document.
Troubleshoot a Problem H o r i z o n ta l W h i t e L i n e s • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. • If horizontal white lines keep appearing on your prints, then refer to Repeating Defects.
Troubleshoot a Problem Ve r t i c a l W h i t e L i n e s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a Problem Action Yes No Step 1 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Navigate to: Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved. Settings > Paper > Tray Configuration > Paper Size/ Type 2 Print the document.
Troubleshoot a Problem Re p e a t i n g D e fe c t s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No 1 Using the Print Quality Test Pages, measure the distance between the repeating defects on the affected color page.
Troubleshoot a Problem C o n fi d e n t i a l a n d o t h e r h e l d d o c u m e n t s d o n o t p r i n t Action Yes No Step 1 1 From the control panel, check if the documents appear in the Held Jobs list. The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. If the documents are not listed, then print the documents using the Print and Hold options. 2 Print the documents.
Troubleshoot a Problem Action Yes No Step 4 1 Delete some held jobs to free up printer memory. 2 Resend the print job. The problem is solved. Go to step 5. The problem is solved. Contact customer support. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Are the documents printed? Step 5 1 Add printer memory. 2 Resend the print job.
Troubleshoot a Problem Action Yes No Go to step 5. The problem is solved. Go to step 6. The problem is solved. Go to step 7. The problem is solved. 1 Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. 2 Set the resolution to 4800 CQ. 3 Print the document.
Troubleshoot a Problem Action Yes No Go to step 8. The problem is solved. Go to step 9. The problem is solved. Contact customer support. The problem is solved. For non-touch-screen printer models, press to navigate through the settings. Rough paper textures and heavy paper weights may print more slowly. 2 Print the document. Is the printer printing slow? Step 7 Remove held jobs. Is the printer printing slow? Step 8 1 Make sure that the printer is not overheating.
Troubleshoot a Problem Action Yes No The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact customer support. 2 Resolve any error messages that appear on the display. 3 Resend the print job. Is the document printed? Step 3 1 Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer. 2 Resend the print job.
Troubleshoot a Problem The printer is not responding Action Yes No Step 1 The problem is solved. Go to step 2. Turn on the switch or reset the breaker. Go to step 3. Go to step 4. Turn on the printer. Press the power button to wake the printer. Go to step 5. Go to step 6. Insert the cables to the correct ports. The problem is solved. Go to step 7. Check if the power cord is connected to the electrical outlet.
Troubleshoot a Problem Action Yes No Step 7 The problem is solved. Go to step 8. The problem is solved. Contact customer support. Install the correct print driver. Is the printer responding? Step 8 Turn off the printer, wait for about 10 seconds, and then turn on the printer. Is the printer responding? J o b p r i n t s fr o m t h e w r o n g t r a y o r o n t h e w r o n g p a p e r Action Yes No Step 1 1 Check if you are printing on the correct paper. 2 Print the document. Go to step 2.
Troubleshoot a Problem Network connection problems C a n n o t o p e n E m b e d d e d We b S e r v e r Action Yes No Step 1 Go to step 2. Install a supported browser. Go to step 3. Type the correct printer IP address in the address field. Go to step 4. Turn on the printer. Go to step 5. Contact your administrator. Go to step 6. Secure the cable connections.
Troubleshoot a Problem Action Yes No Go to step 7. Contact your administrator. The problem is solved. Contact customer support. Make sure that the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer. Are the cable connections secure? Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server.
Troubleshoot a Problem Action Yes No Step 3 Go to step 4. Insert a supported flash drive. The problem is solved. Contact customer support. Check if the flash drive is supported. Is the flash drive supported? Step 4 1 Check if the USB port is enabled. 2 Remove, and then insert the flash drive.
Troubleshoot a Problem Issues with supplies Re p l a c e c a r t r i d g e , p r i n t e r r e g i o n m i s m a t c h To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge. • The first number in the message after 42 indicates the region of the printer. • The second number in the message after 42 indicates the region of the cartridge. Table 8.
Troubleshoot a Problem N o n - X e r o x Pa r t s a n d S u p p l i e s The printer has detected a non-Xerox part or supply installed in the printer. Your Xerox printer is designed to function best with genuine Xerox parts and supplies. Use of thirdparty parts or supplies can affect the performance, reliability, or life of the printer and its imaging components.
Troubleshoot a Problem Hardware options problems Can n ot d ete ct in te rn a l o pt io n Action Yes No Step 1 The problem is solved. Go to step 2. Go to step 4. Go to step 3. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Print the Menu Settings Page, and then check if the internal option appears in the Installed Features list.
Troubleshoot a Problem Action Yes No Step 3 The problem is solved. Go to step 4. The problem is solved. Contact customer support. Check if the internal option is installed properly into the controller board. 1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Make sure that the internal option is installed in the appropriate connector in the controller board. 3 Connect the power cord to the electrical outlet, and then turn on the printer.
Troubleshoot a Problem N o t e n o u g h fr e e s p a c e i n f l a s h m e m o r y fo r r e s o u r c e s Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. • Install flash memory with larger capacity. • Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Troubleshoot a Problem Clearing Jams A vo i d i n g j a m s L o a d Pa p e r P r o p e r l y • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration.
Troubleshoot a Problem U s e Re c o m m e n d e d Pa p e r • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations.
Troubleshoot a Problem Number Jam location 6 Manual feeder 7 Multipurpose feeder The multipurpose feeder is available only in some printer models. Pa p e r j a m i n t r a y s 1. Remove the tray. 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3. Insert the tray.
Troubleshoot a Problem Pa p e r J a m s i n D o o r A Paper jam in the fuser 1. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Troubleshoot a Problem 3. Open the fuser access door, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 4. Close door A. Paper jam in the duplex unit 1. Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Troubleshoot a Problem 3. Close door A. Pa p e r J a m i n t h e S t a n d a r d B i n Remove the jammed paper. Note: Make sure that all paper fragments are removed. Pa p e r J a m i n t h e M u l t i p u r p o s e Fe e d e r Note: The multipurpose feeder is available only in some printer models. 1. Remove paper from the multipurpose feeder. 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3. Flex, fan, and align the paper edges before loading.
Troubleshoot a Problem 4. Reload paper. Pa p e r J a m i n t h e M a n u a l Fe e d e r 1. Remove the tray. 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3. Insert the tray.
Troubleshoot a Problem Paper feed problems E n ve l o p e s e a l s w h e n p r i n t i n g Action Yes No Step 1 1 Use an envelope that has been stored in a dry environment. Go to step 2. The problem is solved. Contact customer support. The problem is solved. Printing on envelopes with high moisture content can seal the flaps. 2 Send the print job. Does the envelope seal when printing? Step 2 1 Make sure that paper type is set to Envelope.
Troubleshoot a Problem Co l l a t e d p r i n t i n g d o e s n o t w o r k Action Yes No Step 1 1 From the printer control panel, navigate to: The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. Settings > Print > Layout > Collate For non-touch-screen printer models, press to navigate through the settings. 2 Set Collate to On. 3 Print the document.
Troubleshoot a Problem Tra y l i n k i n g d o e s n o t w o r k Action Yes No Step 1 1 Check if the trays contain the same paper size and type. 2 Check if the paper guides are positioned correctly. 3 Print the document. The problem is solved. Go to step 2. The problem is solved. Contact customer support.
Troubleshoot a Problem Pa p e r fr e q u e n t l y j a m s Action Yes No Step 1 1 Remove the tray. 2 Check if paper is loaded correctly. • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. 3 Insert the tray. 4 Print the document. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact customer support. The problem is solved.
Troubleshoot a Problem Jammed pages are not reprinted Action Yes No 1 From the control panel, navigate to: The problem is solved. Contact customer support. Settings > Device > Notifications > Jam Content Recovery For non-touch-screen printer models, press to navigate through the settings. 2 Select On or Auto, and then apply the changes. 3 Print the document.
Troubleshoot a Problem Color quality problems Adjusting toner darkness 1. From the control panel, navigate to: Settings > Print > Quality For non-touch-screen printer models, press to navigate through the settings. 2. From the Darkness menu, adjust the setting. 3. Apply the changes. M o d i fy i n g t h e c o l o r s i n p r i n t e d o u t p u t For non-touch-screen printer models, press to navigate through the settings. 1.
Troubleshoot a Problem FA Q a b o u t c o l o r p r i n t i n g What is RGB color? RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
Troubleshoot a Problem • The Color Correction setting being used (Auto, Off, or Manual) • The type of object being printed (text, graphics, or images) • How the color of the object is specified in the software program (RGB or CMYK combinations) If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified in the program through color management.
Troubleshoot a Problem Contacting customer support Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number To receive email, chat support, or to browse the supported documentation, drivers, and other downloads, go to www.xerox.com, click on the Customer Support link, and search for your product. Technical support via telephone is also available. In the U.S. or Canada, go to www.xerox.com/ supplies.
Regulatory Information A This appendix contains: • Basic Regulations ..................................................................................................................... 212 • Material Safety Data Sheets ....................................................................................................
Regulatory Information Basic Regulations N o i s e E m i s s i o n Le v e l s The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter Average Sound Pressure, dBA Printing 50 Ready 16 S ta t i c Se n s i t i v i t y N o ti c e This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching a metal surface in an area away from the symbol.
Regulatory Information Te m p e ra t u r e I n fo r m a t i o n Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH Printer, cartridge, or imaging unit long-term storage1 -40 to 40°C (60 to 90°F) and 8 to 80% RH Maximum wet bulb temperature2: 22.8°C (73°F) Non-condensing environment Printer, cartridge, or imaging unit short-term shipping -40 to 43.3°C (-40 to 110°F) Supplies shelf life is approximately 2 years.
Regulatory Information Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 510 W Ready The product is waiting for a print job. 23.5 Sleep Mode The product is in a high-level energy-saving mode. 1.4 Hibernate The product is in a low-level energy-saving mode. 0.1 Off The product is plugged into an electrical outlet, but the power switch is turned off. 0.
Regulatory Information To t a l E n e r g y U s a g e It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Regulatory Information Restrictions This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all the countries listed in the table below: AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK TR UK EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands and Maximum RF Power This radio product transmits in either the 2.4GHz (2.412–2.
Regulatory Information The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable.
Regulatory Information U k r a i n e Ro H S C o m p l i a n c e Обладнання відповідаєвимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • Web Address: https://safetysheets.business.xerox.com/en-us/ • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Other markets, send an email request to EHS-Europe@xerox.
Regulatory Information 220 Xerox® C310 Color Printer User Guide
Recycling and Disposal B This appendix contains: • Product Disposal and Recycling ................................................................................................ 222 • North America ......................................................................................................................... 223 • Xerox Green World Alliance ......................................................................................................
Recycling and Disposal Product Disposal and Recycling Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox representative (1–800–ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, go to https://www.xerox.com/en-us/about/ ehs.
Recycling and Disposal Xerox Green World Alliance The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or recycling. One hundred percent of the empty cartridges returned to Xerox are either reused or demanufactured for recycling. The boxes used to return the cartridges are also recycled. To return Xerox cartridges for reuse or recycling, do the following: 1. Go to https://www.xerox.com/office/recycle. 2. Click Recycling. 3. Select an option for return.
Recycling and Disposal Waste from Electrical and Electronic Equipment (WEEE) Directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, contact your local sales office.
Recycling and Disposal 226 Xerox® C310 Color Printer User Guide
