User Manual

RReeppeeaattiinngg DDeeffeeccttss
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel,
navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen
printer models, press OK to navigate through the settings.
Action Yes No
1 Using the Print Quality Test
Pages, measure the distance
between the repeating defects
on the affected color page.
2 Check if the repeating defects
match any of the following
measurements: Print
cartridges
• 25.70 mm (1.01 in.)
• 35.30 mm (1.39 in.)
• 75.6 mm (2.98 in.)
• 26.7 mm (1.05 in.)
Fuser
• 56.5 mm (2.22 in.)
Transfer module
• 25.10 mm (0.99 in.)
• 59.70 mm (2.35 in.)
• 28.30 mm (1.11 in.)
• 65 mm (2.56 in.)
• 44 mm (1.73 in.)
Do the repeating defects match
any of the measurements?
Take note of the distance, and
then refer to Contacting Customer
Support.
Take note of the distance, and
then refer to Contacting Customer
Support.
Xerox
®
C230 Color Printer
User Guide
147
Troubleshoot a problem