User Manual
Table Of Contents
- User Guide
- 1 Safety
- 2 Learn About the Printer
- 3 Set up, install, and configure
- Selecting a Location for the Printer
- Attaching Cables
- Setting up and Using the Home Screen Applications
- Loading Paper and Specialty Media
- Installing and Updating Software, Drivers, and Firmware
- Installing the Software
- Operating System Requirements
- Installing the Print Drivers for a Windows Network Printer
- Installing the Windows Print Driver .zip File
- Installing the Print Drivers for a Windows USB Printer
- Installing the Printer as a Web Service on Devices
- Installing the Drivers and Utilities for MacOS
- Installing Print Drivers and Utilities for UNIX and Linux
- Updating Firmware
- Exporting or importing a configuration file
- Installing the Software
- Networking
- Printing the Menu Settings Page
- 4 Secure the printer
- 5 Print
- 6 Use printer menus
- 7 Maintain the Printer
- 8 Troubleshoot a problem
- Print Quality Problems
- Printing Problems
- Print Quality is Poor
- Blank or White Pages
- Dark Print
- Ghost Images
- Gray or Colored Background
- Incorrect Margins
- Light Print
- Missing Colors
- Mottled Print and Dots
- Paper Curl
- Print Crooked or Skewed
- Solid Color or Black Images
- Text or Images Cut Off
- Toner Easily Rubs Off
- Uneven Print Density
- Horizontal Dark Lines
- Vertical Dark Lines
- Horizontal White Lines
- Vertical White Lines
- Repeating Defects
- Print Jobs do not Print
- Slow Printing
- Job Prints from the Wrong Tray or on the Wrong Paper
- Print Quality is Poor
- The Printer is not Responding
- Network Connection Problems
- Issues with Supplies
- Clearing Jams
- Paper Feed Problems
- Color Quality Problems
- Contacting Customer Support
- A Regulatory Information
- Basic Regulations
- Noise Emission Levels
- Static Sensitivity Notice
- ENERGY STAR
- Temperature Information
- Información de la energía de México
- Laser Notice
- Power
- Regulatory Notices for Wireless Products
- Federal Communications Commission (FCC) Compliance Information Statement
- Innovation, Science and Economic Development Canada Compliance Statement
- Germany
- Turkey RoHS Regulation
- Ukraine RoHS Compliance
- Material Safety Data Sheets
- Basic Regulations
- B Recycling and Disposal
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• Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models,
press OK to navigate through the settings.
• If horizontal dark lines keep appearing on the prints, then see the Repeating defects topic.
Action Yes No
Step 1
a. Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control panel.
Navigate to Settings > Paper > Tray Configuration > Paper
Size/Type.
b. Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a. Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b. Print the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
140
Xerox
®
C230 Color Printer
User Guide
Troubleshoot a problem