User Manual
Table Of Contents
- User Guide
- 1 Safety
- 2 Learn About the Printer
- 3 Set up, install, and configure
- Selecting a Location for the Printer
- Attaching Cables
- Setting up and Using the Home Screen Applications
- Loading Paper and Specialty Media
- Installing and Updating Software, Drivers, and Firmware
- Installing the Software
- Operating System Requirements
- Installing the Print Drivers for a Windows Network Printer
- Installing the Windows Print Driver .zip File
- Installing the Print Drivers for a Windows USB Printer
- Installing the Printer as a Web Service on Devices
- Installing the Drivers and Utilities for MacOS
- Installing Print Drivers and Utilities for UNIX and Linux
- Updating Firmware
- Exporting or importing a configuration file
- Installing the Software
- Networking
- Printing the Menu Settings Page
- 4 Secure the printer
- 5 Print
- 6 Use printer menus
- 7 Maintain the Printer
- 8 Troubleshoot a problem
- Print Quality Problems
- Printing Problems
- Print Quality is Poor
- Blank or White Pages
- Dark Print
- Ghost Images
- Gray or Colored Background
- Incorrect Margins
- Light Print
- Missing Colors
- Mottled Print and Dots
- Paper Curl
- Print Crooked or Skewed
- Solid Color or Black Images
- Text or Images Cut Off
- Toner Easily Rubs Off
- Uneven Print Density
- Horizontal Dark Lines
- Vertical Dark Lines
- Horizontal White Lines
- Vertical White Lines
- Repeating Defects
- Print Jobs do not Print
- Slow Printing
- Job Prints from the Wrong Tray or on the Wrong Paper
- Print Quality is Poor
- The Printer is not Responding
- Network Connection Problems
- Issues with Supplies
- Clearing Jams
- Paper Feed Problems
- Color Quality Problems
- Contacting Customer Support
- A Regulatory Information
- Basic Regulations
- Noise Emission Levels
- Static Sensitivity Notice
- ENERGY STAR
- Temperature Information
- Información de la energía de México
- Laser Notice
- Power
- Regulatory Notices for Wireless Products
- Federal Communications Commission (FCC) Compliance Information Statement
- Innovation, Science and Economic Development Canada Compliance Statement
- Germany
- Turkey RoHS Regulation
- Ukraine RoHS Compliance
- Material Safety Data Sheets
- Basic Regulations
- B Recycling and Disposal
Printing Problems
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Note: Before solving the problem, print the Print Quality Test Pages.
To print test pages, refer to the following information:
1. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
2. For printer models without a touch-screen, to navigate through the settings, press the OK button.
Action Yes No
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Is the printer printing blank or white pages?
Refer to
Contacting
Customer
Support.
The problem is
solved.
Xerox
®
C230 Color Printer
User Guide
121
Troubleshoot a problem