User Manual
Table Of Contents
- Safety
- Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- Information Pages
- The Embedded Web Server
- Installation and Setup
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- Customize and Personalize
- Xerox® Apps
- Printing
- Printing Overview
- Selecting Printing Options
- Printing Features
- Managing Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Lightness
- Contrast
- Image Shift
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- Maintenance
- Troubleshooting
- Specifications
- Regulatory Information
- Basic Regulations
- ENERGY STAR
- Power Consumption and Activation Time
- Default Power Saver Settings
- Environmental Benefits of Duplex Printing
- Paper Types
- Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapter
- United States FCC Regulations
- Canada
- Certifications in Europe
- Eurasian Economic Community Certification
- Germany
- Turkey RoHS Regulation
- Safety Certification
- Material Safety Data Sheets
- Basic Regulations
- Recycling and Disposal
8 Troubleshooting........................................................................................................8-1
General Troubleshooting...................................................................................................................................8-1
Printer Does Not Power On.................................................................................................................8-1
Printer Resets or Powers Off Frequently.........................................................................................8-2
Printer Does Not Print...........................................................................................................................8-2
Printing Takes Too Long.......................................................................................................................8-3
Document Prints from Wrong Tray..................................................................................................8-4
Automatic 2-Sided Printing Problems............................................................................................8-4
Printer is Making Unusual Noises.....................................................................................................8-5
Paper Tray Will Not Close....................................................................................................................8-5
Condensation Has Formed Inside the Printer.............................................................................8-5
Paper Jams..............................................................................................................................................................8-6
Locating Paper Jams.............................................................................................................................8-6
Minimizing Paper Jams........................................................................................................................8-6
Clearing Paper Jams..............................................................................................................................8-7
Clearing Paper Jams from the Bypass Tray.....................................................................8-7
Clearing Paper Jams from the Tray 1 Area.....................................................................8-9
Clearing Paper Jams from the Trays 2–5 Areas..........................................................8-11
Clearing Paper Jams from the Fuser Area....................................................................8-13
Clearing Paper Jams from the Finisher..........................................................................8-14
Clearing Paper Jams from the Mailbox.........................................................................8-14
Troubleshooting Paper Jams...........................................................................................................8-15
Multiple Sheets Pulled Together.......................................................................................8-15
Paper Misfeeds........................................................................................................................8-15
Label and Envelope Misfeeds............................................................................................8-16
Paper Jam Message Stays On............................................................................................8-16
Jams During Automatic 2-Sided Printing.....................................................................8-17
Print-Quality Problems.....................................................................................................................................8-17
Controlling Print Quality ...................................................................................................................8-17
Paper and Media..................................................................................................................................8-18
Solving Print-Quality Problems.......................................................................................................8-18
Getting Help........................................................................................................................................................8-22
Viewing Warning Messages on the Control Panel..................................................................8-23
Viewing Current Errors on the Control Panel............................................................................8-23
Using the Integrated Troubleshooting Tools............................................................................8-23
Printing the Error History Report......................................................................................8-23
Online Support Assistant..................................................................................................................8-23
Helpful Information Pages...............................................................................................................8-23
Support Pages.......................................................................................................................................8-23
Printing Support Pages......................................................................................................................8-23
viiXerox
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VersaaLink
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B600/B610 Printer
User Guide
Table of Contents