Owners manual

Contents
6 Xerox
®
VersaLink
®
B400 Printer
User Guide
Supplies ........................................................................................................................................................................... 129
Consumables ........................................................................................................................................................ 129
Routine Maintenance Items ........................................................................................................................... 129
Ordering Supplies ................................................................................................................................................ 130
Toner Cartridges .................................................................................................................................................. 132
Recycling Supplies ............................................................................................................................................... 133
Managing the Printer ................................................................................................................................................ 134
Viewing the Meter Reading ............................................................................................................................ 134
Printing the Billing Summary Report ........................................................................................................... 134
Moving the Printer ...................................................................................................................................................... 135
8 Troubleshooting 137
General Troubleshooting ......................................................................................................................................... 138
Printer Does Not Power On .............................................................................................................................. 138
Printer Resets or Powers Off Frequently ..................................................................................................... 139
Printer Does Not Print........................................................................................................................................ 139
Printing Takes Too Long ................................................................................................................................... 140
Document Prints From Wrong Tray ............................................................................................................. 141
Automatic 2-Sided Printing Problems ......................................................................................................... 141
Printer is Making Unusual Noises.................................................................................................................. 141
Paper Tray Will Not Close ................................................................................................................................ 141
Condensation has Formed Inside the Printer ........................................................................................... 142
Paper Jams .................................................................................................................................................................... 143
Locating Paper Jams .......................................................................................................................................... 143
Minimizing Paper Jams ..................................................................................................................................... 144
Clearing Paper Jams ..........................................................................................................................................
145
Troubleshooting Paper Jams .......................................................................................................................... 156
Print-Quality Problems .............................................................................................................................................. 158
Controlling Print-Quality ................................................................................................................................... 158
Paper and Media ................................................................................................................................................. 158
Solving Print-Quality Problems ....................................................................................................................... 159
Getting Help .................................................................................................................................................................. 163
Viewing Warning Messages on the Control Panel.................................................................................. 163
Viewing Current Errors on the Control Panel ............................................................................................ 163
Using the Integrated Troubleshooting Tools ........................................................................................... 163
Online Support Assistant .................................................................................................................................. 164
Information Pages.............................................................................................................................................. 164
More Information ............................................................................................................................................... 164
A Specifications 165
Printer Configurations and Options ..................................................................................................................... 166
Available Configurations .................................................................................................................................. 166
Standard Features .............................................................................................................................................. 166
Options and Upgrades ...................................................................................................................................... 167
Physical Specifications .............................................................................................................................................. 168
Weights and Dimensions ................................................................................................................................. 168