Owners manual

Troubleshooting
160 Xerox
®
VersaLink
®
B400 Printer
User Guide
Symptom Solutions
Random spots on the output, or the
image is blurry.
• Ensure that the toner cartridge is installed correctly.
• If you used a non-genuine brand toner cartridge, install a genuine Xerox
toner cartridge.
• Use the Rough paper type setting, or try a paper with a
smoother surface.
• Ensure that the humidity in the room is within specifications. For details,
see Relative Humidity on page 170.
The output is blank.
• Power off the printer, then power on again.
• If the error persists, contact your Xerox representative.
Streaks appear in the output.
• Replace the Drum Cartridge.
• If the error persists, contact your Xerox representative.
The output has a mottled
appearance.
• Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
• Ensure that the humidity in the room is within specifications. For details,
refer to Relative Humidity on page 170.
• Choose a different paper type at the control panel, in the application,
and in the print driver.
• Replace the paper.