User Manual

8
Xerox
®
B225/B235 Multifunction Printer
User Guide
Print quality problems .......................................................................................................... 202
Printing problems................................................................................................................. 203
Print quality is poor........................................................................................................ 203
Print jobs do not print .................................................................................................... 236
Job prints from the wrong tray or on the wrong paper.................................................... 237
Slow printing.................................................................................................................. 237
The printer is not responding ............................................................................................... 241
Unable to read flash drive.................................................................................................... 243
Enabling the USB port.......................................................................................................... 244
Network connection problems.............................................................................................. 245
Cannot open Embedded Web Server .............................................................................. 245
Cannot connect the printer to the Wi-Fi network ............................................................ 246
Issues with supplies ............................................................................................................. 248
Replace cartridge, printer region mismatch — Use 708699 ............................................ 248
Non-Xerox Supplies........................................................................................................ 249
Clearing Jams ...................................................................................................................... 250
Avoiding Jams................................................................................................................ 250
Identifying Jam Locations.............................................................................................. 251
Paper Jam in the Tray .................................................................................................... 252
Paper Jam in the Front Door .......................................................................................... 253
Paper Jam in the Rear Door............................................................................................ 256
Paper Jam in the Duplex Unit......................................................................................... 257
Paper Jam in the Standard Output Tray ......................................................................... 258
Paper Jam in the Manual Feeder .................................................................................... 258
Paper Jam in the Automatic Document Feeder............................................................... 258
Paper feed problems ............................................................................................................ 261
Envelope seals when printing ......................................................................................... 261
Collated printing does not work...................................................................................... 262
Paper frequently jams .................................................................................................... 263
Jammed pages are not reprinted ................................................................................... 264
E-mailing problems .............................................................................................................. 265
Disabling the SMTP server not set up error Message............................................... 265
Cannot send e-mails ...................................................................................................... 265
Faxing problems................................................................................................................... 266
Cannot send or receive faxes.......................................................................................... 266
Can receive but not send faxes....................................................................................... 268
Can send but not receive faxes....................................................................................... 269
Poor fax print quality ..................................................................................................... 270
Scanning problems .............................................................................................................. 271
Cannot scan to a computer............................................................................................ 271
Cannot scan to a network folder .................................................................................... 272
Partial copies of document or photo............................................................................... 274
Scan job was not successful ........................................................................................... 275
Poor copy quality ........................................................................................................... 276
Vertical dark streaks on output when scanning from the ADF ......................................... 276
Scanner does not close................................................................................................... 277
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