User Manual

Table Of Contents
Action Yes No
a. Open the scanner cover.
b. Using a damp, soft, lint-free
cloth, wipe the ADF glass and
the ADF glass pad.
c. Close the scanner cover.
d. Scan the document.
Do vertical streaks appear on
scanned documents?
Refer to Contacting Customer
Support.
The problem is solved.
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Action Yes No
Remove obstructions that keep the
scanner cover open.
Did the scanner cover close
correctly?
The problem is solved. Refer to Contacting Customer
Support.
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Action Yes No
Close all applications that are
interfering with the scan.
Does scanning take too long or
freeze the computer?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer
User Guide
277
Troubleshoot a problem