User Manual
Table Of Contents
- User Guide
- 1 Safety
- 2 Learn about the printer
- 3 Set up, install, and configure
- Selecting a location for the printer
- Attaching cables
- Finding the IP Address of the Printer
- Setting up the printer to fax
- Configuring the Email SMTP Settings
- Loading paper and specialty media
- Installing and updating software, drivers, and firmware
- Installing the Software
- Operating System Requirements
- Installing the Print Drivers for a Windows Network Printer
- Installing the Windows Print Driver .zip File
- Installing the Print Drivers for a Windows USB Printer
- Installing the Printer as a Web Service on Devices
- Installing the Drivers and Utilities for MacOS
- Installing Print Drivers and Utilities for UNIX and Linux
- Updating Firmware
- Exporting or importing a configuration file
- Installing the Software
- Networking
- Printing the Menu Settings Page
- 4 Secure the printer
- 5 Print
- 6 Copy
- 7 Email
- 8 Fax
- 9 Scan
- 10 Use printer menus
- 11 Maintain the Printer
- 12 Troubleshoot a problem
- Print quality problems
- Printing problems
- Print quality is poor
- Blank or White Pages
- Dark Print
- Fine lines are not printed correctly
- Folded or wrinkled paper
- Gray Background
- Incorrect margins
- Light print
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Solid black pages
- Text or images cut off
- Toner easily rubs off
- Horizontal light bands
- Vertical light bands
- Vertical white lines
- Vertical dark bands
- Vertical dark lines or streaks
- Vertical dark streaks with print missing
- Repeating defects
- Print jobs do not print
- Job prints from the wrong tray or on the wrong paper
- Slow printing
- Print quality is poor
- The printer is not responding
- Unable to read flash drive
- Enabling the USB port
- Network connection problems
- Issues with supplies
- Clearing Jams
- Paper feed problems
- E-mailing problems
- Faxing problems
- Scanning problems
- Cannot scan to a computer
- Cannot scan to a network folder
- Partial copies of document or photo
- Scan job was not successful
- Poor copy quality
- Vertical dark streaks on output when scanning from the ADF
- Scanner does not close
- Scanning takes too long or freezes the computer
- Scanner does not respond
- Adjusting scanner registration
- Adjusting ADF registration
- Contacting Customer Support
- A Regulatory Information
- Basic Regulations
- Noise Emission Levels
- Static Sensitivity Notice
- ENERGY STAR
- Temperature Information
- Información de la energía de México
- Laser Notice
- Power
- Telecommunication Regulatory Notices
- Regulatory Notices for Wireless Products
- Federal Communications Commission (FCC) Compliance Information Statement
- Innovation, Science and Economic Development Canada Compliance Statement
- Germany
- Turkey RoHS Regulation
- Ukraine RoHS Compliance
- Copy Regulations
- Material Safety Data Sheets
- Basic Regulations
- B Recycling and Disposal
Faxing problems
CCaannnnoott sseenndd oorr rreecceeiivvee ffaaxxeess
Action Yes No
Step 1
Resolve any error messages that
appear on the display.
Can you send or receive a fax?
The problem is solved. Go to step 2.
Step 2
Make sure that the cable
connections for the following
equipment are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is solved. Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if
it is working properly.
• If you are using the On Hook
Dial feature, then turn up the
volume to check if you hear a
dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a. Connect the analog telephone
directly to the wall jack.
b. Listen for a dial tone.
c. If you do not hear a dial tone,
then use a different telephone
cable.
d. If you still do not hear a dial
tone, then connect the analog
telephone to a different wall
jack.
e. If you hear a dial tone, then
connect the printer to that wall
jack.
The problem is solved. Go to step 5.
266
Xerox
®
B225/B235 Multifunction Printer
User Guide
Troubleshoot a problem