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Table of Contents 1 Safety ........................................................................................................................................11 Conventions........................................................................................................................... 12 Product Statements ............................................................................................................... 13 Maintenance Safety........................................................
Table of Contents Using the Settings Menu in the Printer ............................................................................. 45 Using the Embedded Web Server ..................................................................................... 45 Email Service Providers..................................................................................................... 46 Loading paper and specialty media........................................................................................
Table of Contents Placing separator sheets between copies................................................................................ 81 Canceling a print job.............................................................................................................. 82 From the printer control panel.......................................................................................... 82 From the computer ..............................................................................................
Table of Contents For Windows users ......................................................................................................... 115 For Macintosh users ....................................................................................................... 115 Scanning to a flash drive...................................................................................................... 116 Scanning to an FTP server.................................................................................
Table of Contents Ethernet ........................................................................................................................ 165 TCP/IP ........................................................................................................................... 167 SNMP ............................................................................................................................ 169 IPSec .....................................................................................
Table of Contents Print quality problems .......................................................................................................... 202 Printing problems................................................................................................................. 203 Print quality is poor........................................................................................................ 203 Print jobs do not print .......................................................................
Table of Contents Scanning takes too long or freezes the computer ........................................................... 277 Scanner does not respond .............................................................................................. 278 Adjusting scanner registration........................................................................................ 278 Adjusting ADF registration .............................................................................................
Table of Contents 10 Xerox® B225/B235 Multifunction Printer User Guide
Safety 1 This chapter contains: • Conventions............................................................................................................................... 12 • Product Statements ................................................................................................................... 13 • Maintenance Safety................................................................................................................... 16 • Consumable Information .......................
Safety Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. Caution: A caution indicates a potentially hazardous situation that could injure you. Different types of statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury. CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock. CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
Safety Product Statements CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer authorized replacement.
Safety CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: • Make sure that all doors and trays are closed. • Turn off the printer, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer. • If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer.
Safety This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits.
Safety Maintenance Safety Do not carry out any maintenance on this product that is not described in the customer documentation. CAUTION—POTENTIAL INJURY: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. Use supplies and cleaning materials only as directed. Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind these covers.
Safety Consumable Information CAUTION—POTENTIAL INJURY: When handling cartridges such as ink or fuser, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact. Store all consumables in accordance with the instructions given on the package or container. Keep all consumables away from the reach of children.
Safety 18 Xerox® B225/B235 Multifunction Printer User Guide
Learn about the printer 2 This chapter contains: • Printer configuration .................................................................................................................. 20 • Using the control panel.............................................................................................................. 21 • Customizing the home screen ....................................................................................................
Learn about the printer Printer configuration 1. Automatic document feeder (ADF) 5. Power button 2. ADF input tray 6. Manual feeder 3. ADF output tray 7. 250-sheet tray 4. Standard output tray 8. Control panel Note: The appearance may vary depending on your printer model.
Learn about the printer Using the control panel Non-touch Screen Model Number Control panel part Function 1 Display • View printer messages and supply status. • Set up and operate the printer. 2 Left arrow button 3 Select button 4 Right arrow button 5 Indicator light Check the status of the printer. 6 Home button Go to the home screen. 7 Stop or Cancel button Stop the current job. 8 Back button Return to the previous screen.
Learn about the printer Number Control panel part Function 12 Email button Enter Email mode. 13 Copy button Enter Copy mode. 14 Numeric keypad Enter numbers or symbols in an input field. To u c h S c r e e n M o d e l Number Control panel part Function 1 Home button Go to the home screen. 2 Back button Return to the previous screen. 3 Start button Start a job, depending on which mode is selected. 4 Indicator light Check the status of the printer.
Learn about the printer Customizing the home screen 1. From the control panel, touch Settings > Device > Visible Home Screen Icons. 2. Select the icons that you want to appear on the home screen. 3. Apply the changes.
Learn about the printer Changing the language of the keyboard on the display Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input such as e-mail or scan. 1. Touch the input field. 2. On the keyboard, touch and hold the language key. 3. Select a language.
Learn about the printer Understanding the status of the power button and indicator light Power button light Printer status Off The printer is off, ready, or processing data. White The printer is in Sleep mode. Non-touch Screen Model Indicator light Printer status Off The printer is off or in Sleep mode. Green The printer is on or ready. Blinking green The printer is processing data. Blinking red The printer requires user intervention.
Learn about the printer Selecting paper Pa p e r g u i d e l i n e s Use the appropriate paper to prevent jams and help ensure trouble-free printing. • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
Learn about the printer G ra i n d i r e c t i o n Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–105g/m2 (16–28-lb) paper, grain long paper is recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood.
Learn about the printer Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. • Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Learn about the printer Paper size 250-sheet tray A6 Manual feeder Two-sided printing Scanner glass Automatic document feeder X 105 x 148 mm (4.13 x 5.83 in.) JIS B5 X 182 x 257 mm (7.17 x 10.1 in.) Oficio (Mexico) X 215.9 x 340.4 mm (8.5 x 13.4 in.) Hagaki X X X 100 x 148 mm (3.94 x 5.83 in.) Statement X 139.7 x 215.9 mm (5.5 x 8.5 in.) Executive X 184.2 x 266.7 mm (7.25 x 10.5 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal X 215.9 x 355.6 mm (8.5 x 14 in.) Folio X 215.9 x 330.
Learn about the printer Paper size 250-sheet tray Manual feeder Universal Two-sided printing Scanner glass Automatic document feeder X 105 x 148 mm (4.1 x 5.8 in.) to 216 x 356 mm (8.5 x 14 in.) 7 3/4 Envelope (Monarch) X X X X X X X X X X X X X X X X X X X X X 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.4 x 225.4 mm (3.875 x 8.9 in.) 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) DL Envelope 110 x 220 mm (4.33 x 8.66 in.) C5 Envelope 162 x 229 mm (6.38 x 9.01 in.
Learn about the printer Paper type 250-sheet tray Manual feeder Two-sided printing Automatic document feeder Plain paper Card stock X X X Labels X X X X X X Bond Envelope Letterhead Preprinted Colored paper Light Heavy Recycled S u pp or t e d pa pe r we i g h t s 250-sheet tray Manual feeder Two-sided printing Automatic document feeder 60–105g/m² (16–28-lb bond) 60–200g/m² (16–54-lb bond) 60–105g/m² (16–28-lb bond) 60–105g/m² (16–28-lb bond) Xerox® B225/B235 Multifunction Printer
Learn about the printer 32 Xerox® B225/B235 Multifunction Printer User Guide
Set up, install, and configure 3 This chapter contains: • Selecting a location for the printer ............................................................................................. 34 • Attaching cables ........................................................................................................................ 36 • Finding the IP Address of the Printer .......................................................................................... 38 • Setting up the printer to fax ..
Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. Warning: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Set up, install, and configure 4. Front: 550 mm (22 in.) The minimum space needed in front of the printer is 76 mm (3 in.). 5. Left side: 200 mm (8 in.
Set up, install, and configure Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Set up, install, and configure Number Printer port Function 4 USB printer port Connect the printer to a computer. 5 Power cord socket Connect the printer to a properly grounded electrical outlet.
Set up, install, and configure Finding the IP Address of the Printer To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. If you are using a proxy server, temporarily disable it to load the Web page correctly.
Set up, install, and configure Setting up the printer to fax S e t t i n g u p t h e fa x fu n c t i o n • Some connection methods are applicable only in some countries or regions. • If the fax function is enabled and not fully set up, then the indicator light may blink red. • If you do not have a TCP/IP environment, then use the control panel to set up fax. Warning: To avoid loss of data or printer malfunction, do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Set up, install, and configure U s i n g t h e E m b e d d e d We b S e r v e r 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click Settings > Fax > Fax Setup > General Fax Settings. 3. Configure the settings. 4. Apply the changes.
Set up, install, and configure S e t u p 2 : Pr i n t e r i s s h a r i n g t h e l i n e w i t h a n a n s w e r i n g m a c h i n e Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically. Connected to different wall jacks 1. Connect one end of the telephone cable to the line port of the printer. 2.
Set up, install, and configure adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Co n n e c t i n g t h e p r i n t e r t o a n o n - R J 1 1 w a l l j a c k 1. Connect one end of the telephone cable to the line port of the printer. 2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3.
Set up, install, and configure Co n n e c t i n g t h e p r i n t e r t o a w a l l j a c k i n G e r m a n y The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1. Connect one end of the telephone cable to the line port of the printer. 2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port. 3.
Set up, install, and configure C o n fi g u r i n g d a y l i g h t s a v i n g t i m e 1. From the home screen, navigate to Settings > Device > Preferences > Date and Time > Configure. For non-touch-screen printer models, press to navigate through the settings. 2. In the Time Zone menu, select (UTC+user) Custom. 3. In the UTC Offset menu, set the daylight saving time offset. Co n fi g u r i n g t h e fa x s p e a ke r s e t t i n g s 1.
Set up, install, and configure Configuring the Email SMTP Settings Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each service provider. For more information, refer to Email Service Providers. Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.
Set up, install, and configure 4. Click Save. a. For more information on the password, refer to Email Service Providers. b. For e-mail service providers that are not on the list, contact your provider and ask for the settings. E m a i l S e r v i c e Pr o v i d e r s To determine the SMTP settings of your email service provider, use the following tables. Gmail™ Note: Make sure that two-step verification is enabled on your Google account.
Set up, install, and configure Setting Value SMTP Server Authentication Login/Plain Device-Initiated E-mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note: To create an app password, go to the Yahoo Account Security page, log in to your account, and then click Generate app password Out lo ok L ive These settings apply to outlook.com and hotmail.com email domains. Setting Value Primary SMTP Gateway smtp.office365.
Set up, install, and configure Setting Value SMTP Server Authentication Login/Plain Device-Initiated E-mail Use Device SMTP Credentials Device UserID Your email address Device Password App password Note: To create an app password, go to the AOL Account Security page, log in to your account, then click Generate app password. iCloud Mail Note: Make sure that the two-step verification is enabled on your account. Setting Value Primary SMTP Gateway smtp.mail.me.
Set up, install, and configure Setting Value Device-Initiated Email Use Device SMTP Credentials Device UserID Your email address Device Password Account password Mail.com Setting Value Primary SMTP Gateway smtp.mail.
Set up, install, and configure Setting Value Device UserID Your email address Device Password Account password or app password • For accounts with two-step verification disabled, use your account password. • For accounts with two-step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, then from the Application-Specific Passwords section, click Generate New Password.
Set up, install, and configure Setting Value Primary SMTP Gateway smtp.163.com Primary SMTP Gateway Port 465 Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login/Plain Device-Initiated Email Use Device SMTP Credentials Device UserID Your email address Device Password Authorization password Note: The authorization password is provided when IMAP/ SMTP service or POP3/SMTP service is enabled.
Set up, install, and configure To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service. Setting Value Primary SMTP Gateway smtp.yeah.
Set up, install, and configure Sina Mail Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click Settings > More settings > User-end POP/ IMAP/SMTP, and then enable POP3/SMTP service. Setting Value Primary SMTP Gateway smtp.sina.
Set up, install, and configure Loading paper and specialty media S e t t i n g t h e Pa p e r S i z e a n d Ty p e 1. From the control panel, navigate to SettingsPaperTray ConfigurationPaper Size/Type, then select a paper source. For non-touch-screen printer models, to navigate through the settings, press OK. 2. Set the paper size and type. • For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is set to A4.
Set up, install, and configure 2. Adjust the paper guides to match the size of the paper that you are loading. 3. Flex, fan, and align the paper edges before loading. 4. Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. • Load letterhead facedown with the top edge of the sheet toward the front of the tray for onesided printing.
Set up, install, and configure 5. Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. Lo a d i n g t h e M a n u a l Fe e d e r 1. Open the manual feeder. 2. Adjust the guide to match the size of the paper that you are loading. 3. Load a sheet of paper with the printable side faceup. • Load letterhead with the printable side faceup and the top edge entering the printer first for one-sided printing.
Set up, install, and configure Installing and updating software, drivers, and firmware Installing the Software Before you install the print driver software, verify that the printer is plugged in, powered on, connected correctly, and has a valid IP address. The IP address usually appears in the upper right corner of the control panel. To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Set up, install, and configure 2. At your computer, open the Control Panel, then select Devices and Printers > Add a Printer. 3. Click The printer that I want isn't listed, then click Add a local printer or network printer with manual settings. 4. To use a previously established port, select Use an existing port, then from the list, select a Standard TCP/IP Port. 5. To create a Standard TCP/IP port: a. Select Create a New Port. b. For Type of port, select Standard TCP/IP Port, then click Next. c.
Set up, install, and configure I n s t a l l i n g t h e Pr i n t e r a s a We b S e r v i c e o n D e v i c e s Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use. Installing a WSD Printer Using the Add Device Wizard 1. At your computer, click Start, then select Printers and Scanners. 2. To add the required printer, click Add a Printer or Scanner. 3.
Set up, install, and configure Adding the Printer Using Bonjour To add the printer using Bonjour®: 1. From the computer Applications folder or from the dock, open System Preferences. 2. Click Printers & Scanners. The list of printers appears on the left of the window. 3. For the list of printers, click the Plus icon (+). 4. At the top of the window, click the Default icon. 5. Select your printer from the list, then click Add.
Set up, install, and configure 2. Click Settings > Device > Update Firmware. 3. Choose one of the following: • Click Check for updates > I agree, start update. • Upload the flash file. To upload the flash file, perform the following steps. To get the latest firmware, go to www.xerox.com, and search for your printer model. 1. Browse to the flash file. Note: Make sure that you have extracted the firmware zip file. 2. Click Upload > Start.
Set up, install, and configure Networking Co n n e c t i n g t h e Pr i n t e r t o a W i - F i N e t w o r k Before you begin, make sure that: • Active Adapter is set to Auto. From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter. For non-touch-screen printer models, press to navigate through the settings. • The Ethernet cable is not connected to the printer.
Set up, install, and configure Us i n g t h e Pus h Bu tt o n m e t h od 1. From the control panel, navigate to: Settings > Network/Ports > Wireless > Wi-Fi Protected Setup > Start Push Button Method For non-touch-screen printer models, press to navigate through the settings. 2. Follow the instructions on the display. U s i n g t h e p e r s o n a l i d e n t i fi c a t i o n n u m b e r ( P I N ) m e t h o d 1.
Set up, install, and configure • Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically. Note: Accepting push-button requests automatically is not secured. • By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon. From the control panel, navigate to Settings > Security > Miscellaneous > Enable Password/PIN Reveal.
Set up, install, and configure Note: You can also configure the Wi-Fi Direct name and password. For non-touch-screen printer models, press to navigate through the settings. Fo r W i n d o w s U s e r s 1. Open Printers & scanners, and then click Add a printer or scanner. 2. Click Show Wi-Fi Direct printers, and then select the printer Wi-Fi Direct name. 3. From the printer display, take note of the eight-digit PIN of the printer. 4. Enter the PIN on the computer.
Set up, install, and configure Printing the Menu Settings Page From the control panel, navigate to: Settings > Reports > Menu Settings Page For non-touch-screen printer models, press 66 Xerox® B225/B235 Multifunction Printer User Guide to navigate through the settings.
Secure the printer 4 This chapter contains: • Erasing printer memory.............................................................................................................. 68 • Restoring factory default settings ............................................................................................... 69 • Statement of Volatility...............................................................................................................
Secure the printer Erasing printer memory To erase volatile memory or buffered data, turn off the printer. To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following: 1. From the control panel, navigate to: Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory For non-touch-screen printer models, press to navigate through the settings. 2.
Secure the printer Restoring factory default settings 1. From the control panel, navigate to: Settings > Device > Restore Factory Defaults For non-touch-screen printer models, press to navigate through the settings. 2. Select Restore all settings.
Secure the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.
Print 5 This chapter contains: • Printing from a Computer........................................................................................................... 72 • Printing from a Mobile Device .................................................................................................... 73 • Printing from a flash drive .......................................................................................................... 75 • Supported flash drives and file types ...................
Print Printing from a Computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. 1. From the document that you are trying to print, open the Print dialog. 2. If necessary, adjust the settings. 3. Print the document.
Print Printing from a Mobile Device P r i n t i n g fr o m a M o b i l e D e v i c e U s i n g M o p r i a ™ P r i n t Service Mopria Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later. It allows you to print directly to any Mopria-certified printer. Note: Make sure that you download the Mopria Print Service application from the Google PlayTM store and enable it in the mobile device. 1.
Print • Tap > Print. 3. Select a printer, and then adjust the settings, if necessary. 4. Print the document.
Print Printing from a flash drive This feature is available only in some printer models. 1. Insert the flash drive. • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2. Select the document that you want to print. If necessary, configure other print settings. 3. Print the document. To print another document, select USB Drive.
Print Supported flash drives and file types Fl a s h d r i ve s • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) – The printer supports high-speed flash drives with full-speed standard. – Flash drives must support the File Allocation Table (FAT) system. File types Documents PDF (version 1.7 or earlier) Images • .dcx • .gif • .JPEG or .jpg • .bmp • .pcx • .TIFF or .tif • .
Print Configuring confidential jobs U s i n g t h e C o n t r o l Pa n e l 1. From the home screen, touch Settings > Security > Confidential Print Setup 2. Configure the settings. U s i n g t h e E m b e d d e d We b S e r v e r 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.
Print Printing confidential and other held jobs Fo r W i n d o w s u s e r s 1. With a document open, click File > Print. 2. Select a printer, and then click Properties, Preferences, Options, or Setup. 3. Click Print and Hold. 4. Select Use Print and Hold, and then assign a user name. 5. Select the print job type (Confidential, Repeat, Reserve, or Verify). If you select Confidential, then secure the print job with a personal identification number (PIN). 6. Click OK or Print. 7.
Print 4. Click Print. 5. From the printer control panel, release the print job. Navigate to: Held jobs > select your computer name > Confidential > select the print job > enter the PIN > Print For non-touch-screen printer models, press to navigate through the settings.
Print Printing a font sample list 1. From the control panel, navigate to: Settings > Reports > Print > Print Fonts For non-touch-screen printer models, press 2. Select PCL Fonts. 80 Xerox® B225/B235 Multifunction Printer User Guide to navigate through the settings.
Print Placing separator sheets between copies 1. From the home screen, navigate to: Settings > Print > Layout > Separator Sheets > Between Copies For non-touch-screen printer models, press to navigate through the settings. 2. Print the document.
Print Canceling a print job Fr o m t h e p r i n t e r c o n t r o l p a n e l 1. Depending on your printer model, do either of the following: • Press twice, and then press . • Touch Cancel Job. 2. Select a print job to cancel. Fr o m t h e c o m p u t e r 1. Depending on the operating system, do either of the following: • Open the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer. 2. Select the job to cancel.
Print Adjusting toner darkness 1. From the control panel, navigate to: Settings > Print > Quality > Toner Darkness For non-touch-screen printer models, press to navigate through the settings. 2. Adjust the setting. 3. Apply the changes.
Print 84 Xerox® B225/B235 Multifunction Printer User Guide
Copy 6 This chapter contains: • Using the automatic document feeder and scanner glass........................................................... 86 • Making Copies ........................................................................................................................... 87 • Copying photos.......................................................................................................................... 88 • Copying on letterhead ..............................................
Copy Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple-page or two-sided documents. • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading.
Copy Making Copies 1. Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and the output have the same paper size. 2. From the control panel, navigate to: > Copy > specify the number of copies For non-touch-screen printer models, press to navigate through the settings. If necessary, adjust the settings. 3. Copy the document. Note: To make a quick copy, from the control panel, press .
Copy Copying photos 1. Place a photo on the scanner glass. 2. From the control panel, navigate to: > Copy > Content Type > Photo For non-touch-screen printer models, press 3. Copy the document. 88 Xerox® B225/B235 Multifunction Printer User Guide to navigate through the settings.
Copy Copying on letterhead 1. Load an original document into the ADF tray or on the scanner glass. 2. From the control panel, navigate to: > Copy > Copy from > select the size of the original document For non-touch-screen printer models, press to navigate through the settings. 3. Select Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the manual feeder, then navigate to: Copy To > Manual Feeder > select a paper size > Letterhead 4.
Copy Copying on Both Sides of the Paper 1. Load an original document into the ADF tray or on the scanner glass. 2. From the control panel, navigate to: > Copy > Sides For non-touch-screen printer models, press 3. Adjust the setting. 4. Copy the document. 90 Xerox® B225/B235 Multifunction Printer User Guide to navigate through the settings.
Copy Reducing or enlarging copies 1. Load an original document into the ADF tray or on the scanner glass. 2. From the control panel, navigate to: > Copy > Scale > specify a scale value For non-touch-screen printer models, press to navigate through the settings. Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto. 3. Copy the document.
Copy Copying multiple pages onto a single sheet 1. Load an original document into the ADF tray or on the scanner glass. 2. From the control panel, navigate to: > Copy > Pages per Side For non-touch-screen printer models, press 3. Adjust the settings. 4. Copy the document. 92 Xerox® B225/B235 Multifunction Printer User Guide to navigate through the settings.
Copy Collating copies 1. Load an original document into the ADF tray or on the scanner glass. 2. From the control panel, navigate to: > Copy > Collate > On [1,2,1,2,1,2] For non-touch-screen printer models, press to navigate through the settings. 3. Copy the document.
Copy Copying cards 1. Load a card on the scanner glass. 2. Depending on your printer model, do either of the following: • From the home screen, touch Copy > ID Copy. • From the control panel, navigate to: ID Card Copy > 3. If necessary, adjust the settings. 4. Copy the document.
Copy Creating a copy shortcut Note: You may need administrative rights to create a shortcut. 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click Shortcuts > Add Shortcut. 3.
Copy 96 Xerox® B225/B235 Multifunction Printer User Guide
Email 7 This chapter contains: • Using the automatic document feeder and scanner glass........................................................... 98 • Sending an Email .......................................................................................................................
Email Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple-page or two-sided documents. • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading.
Email Sending an Email Before you begin, make sure that the SMTP settings are configured. For more information, see Configuring the Email SMTP Settings. U s i n g t h e C o n t r o l Pa n e l 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Email, and then enter the needed information. If necessary, configure the output file type settings. 3. Send the email. U s i ng a S h o r tc u t N u mb e r 1. Create an email shortcut. a.
Email 100 Xerox® B225/B235 Multifunction Printer User Guide
Fax 8 This chapter contains: • Using the automatic document feeder and scanner glass......................................................... 102 • Sending a Fax .......................................................................................................................... 103 • Scheduling a fax ...................................................................................................................... 104 • Creating a fax destination shortcut ..................................
Fax Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple-page or two-sided documents. • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading.
Fax Sending a Fax U s i n g t h e C o n t r o l Pa n e l 1. Load an original document into the automatic document feeder input tray or on the scanner glass. 2. From the home screen, touch Fax, then enter the required information. Adjust the settings, as needed. 3. Fax the document.
Fax Scheduling a fax This feature is available only in some printer models. 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Fax > To > enter the fax number > Done. 3. Touch Send Time, configure the date and time, and then touch OK. 4. Send the fax.
Fax Creating a fax destination shortcut Note: You may need administrative rights to create a shortcut. 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click Shortcuts > Add Shortcut. 3.
Fax Changing the fax resolution 1. Load an original document into the ADF tray or on the scanner glass. 2. From the control panel, touch Fax > Resolution. 3. Select a setting. 4. Fax the document.
Fax Adjusting the fax darkness 1. Load an original document into the Automatic Document Feeder input tray or on the scanner glass. 2. From the control panel, touch Fax > Darkness. 3. Select a setting. 4. Fax the document.
Fax Printing a fax log 1. From the control panel, touch Settings > Reports > Fax. 2. Select Fax Job Log or Fax Call Log.
Fax Blocking junk faxes 1. From the home screen, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2. Set Block No Name Fax to On.
Fax Holding a fax 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes. 3. Select a mode. 4. Apply the changes.
Fax Forwarding a fax Using the control panel 1. Create a fax destination shortcut. a. From the home screen, touch Fax > To. b. Enter the recipient number, and then touch Done. c. Touch d. Create a shortcut. . 2. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 3. In the Fax Forwarding menu, touch Forward. 4. In the Forward to menu, configure the destination. U s i n g t h e E m b e d d e d We b S e r v e r 1. Create a fax destination shortcut. a.
Fax 112 Xerox® B225/B235 Multifunction Printer User Guide
Scan 9 This chapter contains: • Using the automatic document feeder and scanner glass......................................................... 114 • Scanning to a Computer .......................................................................................................... 115 • Scanning to a flash drive.......................................................................................................... 116 • Scanning to an FTP server ......................................................
Scan Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple-page or two-sided documents. • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading.
Scan Scanning to a Computer Before you begin, make sure that: • The printer firmware is updated. For more information, see Updating Firmware. • The computer and the printer are connected to the same network. Fo r W i n d o w s u s e r s Note: Make sure that the printer is added to the computer. For more information, refer to Installing the Software. 1. Load an original document into the automatic document feeder or on the scanner glass. 2. From the computer, open Windows Fax and Scan. 3.
Scan Scanning to a flash drive This feature is available only in some printer models. 1. Load an original document into the ADF tray or on the scanner glass. 2. Insert the flash drive. 3. Touch Scan to USB and adjust the settings if necessary. • To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here. • If the USB Drive screen does not appear, then touch USB Drive on the control panel. 4. Scan the document.
Scan Scanning to an FTP server 1. Create an FTP shortcut. a. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. b. Click Shortcuts > Add Shortcut. c. From the Shortcut Type menu, select FTP, and then configure the settings. d.
Scan Scanning to a network folder 1. Create a network folder shortcut. a. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. b. Click Shortcuts > Add Shortcut. c.
Use printer menus 10 This chapter contains: • Menu Map ............................................................................................................................... 120 • Device...................................................................................................................................... 121 • Print......................................................................................................................................... 131 • Paper ............
Use printer menus Menu Map Device Print Paper • • • • • Preferences Eco-Mode Remote Operator Panel1 Notifications Power Management • • • • Restore Factory Defaults Maintenance Visible Home Screen Icons2 About This Printer • • • • Layout Setup Quality PDF2 • • • PostScript2 PCL Image • Tray Configuration • Media Configuration • E-mail Defaults Copy Copy Defaults Fax Fax Defaults E-mail1 • FTP1 FTP Defaults USB Drive2 Network/Ports Security1 Reports Troubleshooting E-mail Setup
Use printer menus Device Pr e fe r e n c e s Menu item Display Language [List of languages] Country/Region [List of countries or regions] Run initial setup • No* • Yes Keyboard Keyboard Type [List of languages] Displayed information • Display Text 1 (IP Address*) • Display Text 2 • Custom Text 1 • Custom Text 2 Date and Time • Configure – Current Date and Time – Manually Set Date and Time – Date Format [MM-DD-YYYY*] – Time Format [12 hour A.M./P.M.
Use printer menus Menu item Screen Brightness 20–100% (100*) Flash Drive Access • Disabled • Enabled* One Page Flatbed Scanning • On • Off* Screen Timeout 5–300 (60*) Description Adjust the brightness of the display. Note: This feature is available only in some printer models. Enable access to the flash drive. Set copies from the scanner glass to only one page at a time. Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically.
Use printer menus Menu item • • • • Description 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Copy • Darkness • 1-9 (5*) Adjust the darkness of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Re m o t e O p e r a t o r Pa n e l Menu item Description External VNC Connection • Don’t Allow* • Allow Connect an external Virtual Network Computing (VNC) client to the remote control panel.
Use printer menus Menu item Supplies : Show Supply Estimates • Show estimates* • Do not show estimates Supplies : Cartridge Alarm • Off* • Single • Continuous Supplies Custom Supply Notifications Description Show the estimated status of the supplies. Set the number of times that the alarm sounds when the cartridge is low. Configure notification settings when the printer requires user intervention. Note: This menu item appears only in the Embedded Web Server.
Use printer menus Menu item Description Error Prevention: Auto Reboot • Auto Reboot Counter Show a read-only information of the reboot counter. Error Prevention: Display Short Paper Error • Auto-clear* • On Set the printer to show a message when a short paper error occurs. Note: Short paper refers to the size of the paper loaded.
Use printer menus Menu item Description Timeouts : Hibernate Timeout on Connection • Hibernate • Do Not Hibernate* Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Menu item Description Tray Configuration : Paper Prompts • Auto* • Manual Paper Set the paper source that the user fills when a prompt to load paper appears. Tray Configuration : Envelope Prompts • Auto* • Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears.
Use printer menus Menu item – Copy Density – 1–5 (3*) Device Operations : Quiet Mode • On • Off* Description Set the printer to reduce the amount of noise that it makes when printing. Note: Enabling this setting slows down the printer performance. Device Operations : Panel Menus • Enable* • Disable Set the printer to enable access to the control panel menus. Note: This menu item appears only in the Embedded Web Server. Device Operations Erase all custom messages.
Use printer menus Menu item Scanner Configuration : Tiff Byte Order • CPU Endianness* • Little Endian • Big Endian Scanner Configuration : Exact Tiff Rows Per Strip • On* • Off Description Set the byte order of a TIFF-formatted scan output. Set the RowsPerStrip tag value of a TIFF-formatted scan output. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Menu item Printer Location Contact Export Configuration File to USB* Export Compressed Logs to USB* * This menu item appears only in some printer models. 130 Xerox® B225/B235 Multifunction Printer User Guide Description Identify the printer location. The maximum length is 63 characters. Personalize the printer name. The maximum length is 63 characters. Export configuration files to a flash drive. Export compressed log files to a flash drive.
Use printer menus Print Layo ut Menu item Description Sides • 1-sided* • 2-sided Specify whether to print on one side or two sides of the paper. Flip Style • Long Edge* • Short Edge Determine which side of the paper (long edge or short edge) is bound when performing two-sided printing. Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly.
Use printer menus Menu item Pages per Side Orientation • Auto* • Landscape • Portrait Pages per Side Border • None* • Solid Copies Description Specify the orientation of a multiple-page document when using Pages per Side. Print a border around each page image when using Pages per Side. Specify the number of copies for each print job. 1–9999 (1*) Print Area • Normal* • Whole Page Set the printable area on a sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Quality Menu item Print Resolution • 300 dpi • 600 dpi* • 1200 Image Q • 2400 Image Q Toner Darkness • Light • Normal* • Dark Halftone • Normal* • Detail Description Set the resolution for the text and images on the printed output. Note: Resolution is determined in dots per inch or image quality. Determine the lightness or darkness of text images. Enhance the printed output to have smoother lines with sharper edges.
Use printer menus Po s t S c r i p t Menu item Print PS Error • Off* • On Minimum Line Width 1–30 (2*) Lock PS Startup Mode • Off • On* Wait Timeout • Disabled • Enabled* Wait Timeout Time 15–65535 (40*) Description Print a page that describes the PostScript® error. Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed. Set the minimum stroke width of any job printed in 1200 dpi. Disable the SysStart file.
Use printer menus Menu item Orientation • Portrait* • Landscape • Reverse Portrait • Reverse Landscape Lines per Page 1–255 Description Specify the orientation of text and graphics on the page. Specify the number of lines of text for each page printed through the PCL data stream. • This menu item activates vertical escapement that causesthe selected number of requested lines to print between the default margins of the page. • 60 is the U.S. factory default setting.
Use printer menus Image Menu item Description Auto Fit • On • Off* Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation settings for the image. Invert • Off* • On Scaling • Anchor Top Left • Best Fit* • Anchor Center • Fit Height/Width • Fit Height • Fit Width Orientation • Portrait* • Landscape • Reverse Portrait • Reverse Landscape Invert bitonal monochrome images.
Use printer menus Paper Tra y Co n fi g u ra t i o n Menu item Default Source • Tray [x] (1*) • Manual Paper • Manual Envelope Paper Size/Type • Tray [x] (1*) • Manual Paper • Manual Envelope Substitute Size • Off • Letter/A4 • All Listed* Description Set the paper source for all print jobs. Specify the paper size or paper type loaded in each paper source. Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source.
Use printer menus Menu item Description • 76–360mm (356*) Feed Direction • Short Edge* • Long Edge Set the printer to pick paper from the short edge or long edge direction. Note: Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Description Custom Scan Size [x] • Scan Size Name • Width Assign a scan size name and configure the scan settings. – 1–8.
Use printer menus M e d i a Ty p e s Menu item • • • • • • • • • • • Plain Paper Card Stock Recycled Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Description Specify the texture, weight, and orientation of the paper loaded.
Use printer menus Copy Co p y D e fa u l t s Menu item Content Type • Text • Text/Photo* • Photo • Graphics Sides • 1 sided to 1 sided* • 1 sided to 2 sided Pages per Side • Off* • 2 Portrait pages • 4 Portrait pages • 2 Landscape pages • 4 Landscape pages Print Page Borders • Off* • On Collate • Off [1,1,1,2,2,2] • On [1,2,1,2,1,2]* “Copy from” Size [List of paper sizes] “Copy to” Source • Tray [x] (1*) • Manual Feeder • Auto Size Match Darkness Description Improve the output result based on the content
Use printer menus Advanced Imaging Menu item Contrast • Best for Content* • -0 • -1 • -2 • -3 • -4 • -5 Background Removal • Level • -4 to 4 (0*) Scan Edge to Edge • Off* • On Description Specify the contrast of the output. Adjust the amount of background visible on a scanned image. Allow edge-to-edge scanning of the original document. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Fax Fa x D e fa u l t s Fa x M o d e Menu item Fax Mode • Fax* • Disabled Description Select a fax mode. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Menu item Description Enable Line Connected Detection • On* • Off Determine whether a telephone line is connected to the printer. Note: Detection takes place when turning on the printer and before each call. Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax machines. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Menu item Dial Mode • Tone* • Pulse Description Specify the dial mode for incoming or outgoing faxes. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Contrast • Best for Content* • 0 • 1 • 2 • 3 • 4 • 5 Background Removal • Level • -4 to 4 (0*) Scan Edge to Edge • On • Off* Description Set the contrast of the output. Adjust the amount of background visible on a scanned image.
Use printer menus Menu item Enable Fax Scans • On* • Off Driver to Fax • On* • Off Allow Save as Shortcut • On* • Off Max Speed • 33600* • 14400 • 9600 • 4800 • 2400 Enable Color Fax Scans • Off by Default* • On by Default • Never Use • Always Use Auto Convert Color Faxes to Mono Faxes • On* • Off Confirm Fax Number • On* • Off Dial Prefix Description Fax documents that are scanned at the printer. Allow the print driver to send fax. Save fax numbers as shortcuts on the printer.
Use printer menus Menu item Paper Source • Tray [X] • Auto* Separator Sheets • None* • Before Job • After Job Separator Sheet Source Description Set the paper source for printing incoming fax. Specify whether to insert blank separator sheets when printing. Specify the paper source for the separator sheet. Tray [X] (1*) Fax Footer • On • Off* Print the transmission information at the bottom of each page from a received fax.
Use printer menus Menu item Description • Double or Triple Rings Only Auto Answer • On* • Off Fax Forwarding • Print* • Print and Forward • Forward Forward To • Destination 1 • Destination 2 Max Speed • 33600* • 14400 • 9600 • 4800 • 2400 Set the printer to receive fax automatically. Specify whether to forward received fax. Specify where to forward received fax. Note: This menu item appears only when Fax Forwarding is set to Print and Forward or Forward. Set the maximum speed for transmitting fax.
Use printer menus Menu item Log Paper Source Description Specify the paper source for printing logs. Tray [x] (1*) Logs Display • Remote Fax Name* • Dialed Number Enable Job Log • On* • Off Enable Call Log • On* • Off Identify the sender by remote fax name or fax number. View a summary of all fax jobs. View a summary of fax dialing history. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus E-mail E-mail Setup Menu item Primary SMTP Gateway Primary SMTP Gateway Port Description Type the IP address or host name of the primary SMTP server for sending e-mail. Enter the port number of the primary SMTP server.
Use printer menus Description Menu item Device Userid Specify the user ID and password to connect to the SMTP server. Device Password NTLM Domain Specify the domain name for the NTLM security protocol. Note: An asterisk (*) next to a value indicates the factory default setting. E - m a i l D e fa u l t s Menu item Subject Description Specify the e-mail subject and message. Message File Name Format • PDF (.pdf)* • TIFF (.tif) • JPEG (.jpg) PDF Settings • PDF Version – 1.3 – 1.4 – 1.5* – 1.
Use printer menus Menu item Description • Text/Photo* • Photo • Graphics Color • Black and White • Gray • Color* • Auto Resolution • 75 dpi • 150 dpi* • 200 dpi • 300 dpi • 400 dpi • 600 dpi Darkness Specify the color when scanning an image. Set the resolution of the scanned image. Adjust the darkness of the scanned image. 1–9 (5*) Orientation • Portrait* • Landscape Original Size [List of paper sizes] Specify the orientation of the original document.
Use printer menus Advanced Imaging Menu item Description Contrast • Best for content* Specify the contrast of the output. – 0 – 1 – 2 – 3 – 4 – 5 Background Removal • Level • -4 to 4 (0*) Scan Edge to Edge • On • Off* Adjust the amount of background visible on a scanned image. Allow edge-to-edge scanning of the original document. Admin Controls Menu item Max E-mail Size Description Set the allowable file size for each e-mail.
Use printer menus Menu item Transmission Log • Print log* • Do Not Print Log • Print Only For Error Log Paper Source Description Print a log for successful e-mail transmission. Specify the paper source for printing logs. Tray [x] (1*) Allow Save as Shortcut • On* • Off Reset E-mail Information After Sending • On* • Off Save e-mail addresses as shortcuts. Note: When set to Off, the Save As Shortcut button does not appear on the e-mail Destination screen.
Use printer menus FTP F T P D e fa u l t s Menu item Format • PDF (.pdf)* • TIFF (.tif) • JPEG (.jpg) PDF Settings • PDF Version – 1.3 – 1.4 – 1.5* – 1.6 – 1.7 Description Specify the file format for the scanned image. Set the PDF format for the scanned image. Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to 1.4.
Use printer menus Menu item Description • 400 dpi • 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation • Portrait* • Landscape Original Size Specify the orientation of the original document. Note: This menu item appears only in some printer models. Set the paper size of the original document. [List of paper sizes] (Mixed Sizes*) File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Menu item – 200 dpi – 300 dpi* Contrast • Best for content* – 0 – 1 – 2 – 3 – 4 – 5 Background Removal • Level • -4 to 4 (0*) Scan Edge to Edge • On • Off* Description Specify the contrast of the output. Adjust the amount of background visible on a scanned image. Allow edge-to-edge scanning of the original document. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus USB Drive Fl a s h D r i ve S c a n Menu item Format • PDF (.pdf)* • TIFF (.tif) • JPEG (.jpg) PDF Settings • PDF Version – 1.3 – 1.4 – 1.5* – 1.6 – 1.7 Description Specify the file format for the scanned image. Set the PDF format for the scanned image. Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set to 1.4.
Use printer menus Menu item Description • 400 dpi • 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation • Portrait* • Landscape Original Size Specify the orientation of the original document. Note: This menu item is available only in some printer models. Set the paper size of the original document. [List of paper sizes] (Mixed Sizes*) File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Admin Controls Menu item Text Default Description Set the quality of text on a scanned image. 5–95 (75*) Text/Photo Default Set the quality of text or photo on a scanned image. 5–95 (75*) Photo Default Set the quality of a photo on a scanned image. 5–95 (50*) Note: An asterisk (*) next to a value indicates the factory default setting. F l a s h D r i v e Pr i n t Menu item Number of Copies Description Set the number of copies.
Use printer menus Menu item Description • 9 pages per side • 12 pages per side • 16 pages per side Pages per Side Ordering • Horizontal* • Reverse Horizontal • Reverse Vertical • Vertical Pages per Side Orientation • Auto* • Landscape • Portrait Pages per Side Border • None* • Solid Separator Sheets • Off* • Between Copies • Between Jobs • Between Pages Separator Sheet Source Specify the positioning of multiple page images when using Pages per Side.
Use printer menus Network/Ports Network Overview Menu item Description Active Adapter • Auto* • Standard Network • Wireless Specify the type of the network connection. Network Status Show the connectivity status of the printer network. Display Network Status on Printer • On* • Off Show the network status on the display. Speed, Duplex Show the speed of the currently active network card. IPv4 Show the IPv4 address. All IPv6 Addresses Show all IPv6 addresses.
Use printer menus Wireless Menu item Description Setup On Printer Panel • Choose Network • Add Wi-Fi Network Determine the wireless network that the printer connects to. – Network Name – Network Mode – Wireless Security Mode (Disabled*) Note: This menu item appears as Wireless Connection Setup in the Embedded Web Server. Wi-Fi Protected Setup • Start Push Button Method • Start PIN Method Establish a wireless network and enable network security.
Use printer menus Menu item Description Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2-Personal. WPA2/WPA-Personal AES* Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal. 802.1x Encryption Mode • WPA+ • WPA2* Enable wireless security through 802.1x standard. IPv4 • Enable DHCP • Off • On* Enable Dynamic Host Configuration Protocol (DHCP).
Use printer menus Menu item Description IPv6 Specify the address prefix. Address Prefix 0–128 (64*) IPv6 Show all IPv6 addresses. All IPv6 Addresses IPv6 Show all IPv6 router addresses. All IPv6 Router Addresses Network Address • UAA • LAA View the network addresses. PCL SmartSwitch • On* • Off* Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.
Use printer menus Wi-Fi Direct Menu item Enable Wi-Fi Direct • On • Off* Description Set the printer to connect directly to Wi-Fi devices. Wi-Fi Direct Name Specify the name of the Wi-Fi Direct network. Wi-Fi Direct Password Set the password to authenticate and validate users on a Wi-Fi connection. Show Password on Setup Page • Off • On* Preferred Channel Number • 1–11 • Auto* Show the Wi-Fi Direct Password on the Network Setup Page. Set the preferred channel of the Wi-Fi network.
Use printer menus Menu item IPv6 • Enable IPv6 • Off • On* IPv6 • Enable DHCPv6 • Off • On* IPv6 • Stateless Address Auto configuration • On* • Off IPv6 Description Enable IPv6 in the printer. Enable DHCPv6 in the printer. Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router. Specify the DNS server address.
Use printer menus Menu item Description • If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. PS SmartSwitch • On* • Off* Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. • This menu item is available only in some printer models.
Use printer menus Menu item Enable Auto IP • On* • Off DNS Address Backup DNS Description Assign an IP address automatically. Specify the current Domain Name System (DNS) server address. Specify the backup DNS server addresses. Backup DNS 2 Backup DNS 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network. Note: This menu item is available only in some printer models.
Use printer menus Menu item Description • This menu item is available only in some printer models. Restricted Server List Options • Block All Ports* • Block Printing Only • Block Printing and HTTP Only Raw Print Port 1–65535 (9100*) Outbound Traffic Maximum Speed • Disabled* • Enabled Enable TLSv1.0 • On* • Off Enable TLSv1.1 • On* • Off SSL Cipher List Specify how the IP addresses in the list can access the printer functionality. • This menu item appears only in the Embedded Web Server.
Use printer menus Menu item SNMP Versions 1 and 2c • Enabled – Off – On* Description Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. • Allow SNMP Set – Off – On* • Enable PPM MIB – Off – On* • SNMP Community SNMP Version 3 • Enabled – Off – On* Configure SNMP version 3 to install and update the printer security.
Use printer menus IPSec Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus Menu item Pre-Shared Key Authenticated Connections • Host [x] • Address • Key Description Configure the authenticated connections of the printer. Note: This menu item appears only when Enable IPSec is set to On. Certificate Authenticated Connections • Host [x] Address[/subnet] • Address[/subnet] Note: An asterisk (*) next to a value indicates the factory default setting. 802.1x Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus Menu item LPD Carriage Return Conversion • Off* • On Description Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line. Note: An asterisk (*) next to a value indicates the factory default setting. HTTP/FTP Settings Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus Menu item Retries for HTTP/FTP Requests 1–299 (3*) Description Set the number of retries to connect to the HTTP/FTP server. Note: An asterisk (*) next to a value indicates the factory default setting. USB Menu item Description PCL SmartSwitch • Off • On* Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
Use printer menus Re s t r i c t e x t e r n a l n e t w o r k a c c e s s Menu item Restrict external network access • Off* • On Description Restrict access to network sites. External network address Specify the network addresses with restricted access. E-mail address for notification Specify an e-mail address to send a notification of logged events. Ping frequency Specify the network query interval in seconds. 1–300 (10*) Subject Specify the subject and message of the notification e-mail.
Use printer menus Security Lo g i n M e t h o d s Pub l ic Note: This menu can be configured only from the Embedded Web Server.
Use printer menus Menu item Description Manage Permissions • Function Access Control access to the printer functions.
Use printer menus Lo c a l A c c o u n t s Menu item Add User • User Name/Password • User Name • Password • PIN Manage Groups/Permissions • Add Group – Description Create local accounts to manage access to the printer functions. Control group or user access to the printer functions, applications, and security settings.
Use printer menus Schedule USB Devices Menu item Schedules Description Schedule access to the front USB port. Add New Schedule L o g i n Re s t r i c t i o n s Menu item Login failures 1–10 (3*) Failure time frame 1–60 minutes (5*) Lockout time Description Specify the number of failed login attempts before the user gets locked out. Specify the time frame between failed login attempts before the user gets locked out. Specify the lockout duration.
Use printer menus Menu item Description Note: This setting shows only when one or more Login Methods are created. Security Reset Jumper • Enable “Guest” access* • No Effect Minimum Password Length Specify user access to the printer. • The jumper is located beside a lock icon on the controller board. • Enable “Guest” access gives anyone access to all aspects of the printer. • No Effect may make access to the printer impossible when the required security information is unavailable.
Use printer menus Reports M e n u S e t t i n g s Pa g e Menu item Menu Settings Page Description Print a report that contains the printer menus. Device Menu item Device Information Device Statistics Profile List Asset Report Description Print a report that contains information about the printer. Print a report about printer usage and supply status. Print a list of profiles that are stored in the printer. Print a report that contains the printer serial number and model name.
Use printer menus Fa x Menu item Fax Job Log Description Print a report about the last 200 completed fax jobs. Note: This menu item appears only when Enable Job Log is set to On. Fax Call Log Print a report about the last 100 attempted, received, and blocked calls. Note: This menu item appears only when Enable Job Log is set to On. Network Menu item Network Setup Page Description Print a page that shows the configured network and wireless settings on the printer.
Use printer menus Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner.
Use printer menus 184 Xerox® B225/B235 Multifunction Printer User Guide
Maintain the Printer 11 This chapter contains: • Checking the Status of Supplies ............................................................................................... 186 • Configuring Supply Notifications.............................................................................................. 187 • Setting up e-mail alerts ............................................................................................................ 188 • Viewing reports................................
Maintain the Printer Checking the Status of Supplies 1. From the control panel, navigate to: Settings > Reports > Device > Device Statistics For non-touch-screen printer models, press OK to select each menu to navigate through the settings. 2. From the Supply Information section of the pages printed, check the status of supplies.
Maintain the Printer Configuring Supply Notifications 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2.
Maintain the Printer Setting up e-mail alerts Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam. 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2.
Maintain the Printer Viewing reports 1. From the control panel, navigate to: Settings > Reports For non-touch-screen printer models, press OK to navigate through the settings. 2. Select the report that you want to view.
Maintain the Printer Ordering Supplies To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your product in the search field. Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper. Warning: Failure to maintain optimum printer performance or to replace supplies can cause damage to your printer. U s i n g G e n u i n e Xe r o x S u p p l i e s Your Xerox printer is designed to function best with genuine Xerox supplies.
Maintain the Printer Replacing Supplies Re p l a c i n g t h e To n e r C a r t r i d g e 1. Open the front door. Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2. Remove the imaging unit.
Maintain the Printer 3. Remove the used toner cartridge from the imaging unit. 4. Unpack the new toner cartridge. 5. Shake the toner cartridge to redistribute the toner. 6. Remove the seal, and then remove the cover.
Maintain the Printer 7. Insert the new toner cartridge into the imaging unit. 8. Insert the imaging unit. 9. Close the door. Re p l a c i n g t h e i m a g i n g u n i t 1. Open the front door. Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Maintain the Printer 2. Remove the used imaging unit. 3. Remove the toner cartridge from the used imaging unit. 4. Unpack the new imaging unit, and then insert the toner cartridge. Warning: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Maintain the Printer 5. Insert the new imaging unit. 6. Close the door.
Maintain the Printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. • Perform this task after every few months. • Damage to the printer caused by improper handling is not covered by the printer warranty. 1. Turn off the printer, and then unplug the power cord from the electrical outlet. 2.
Maintain the Printer Cleaning the Scanner 1. Open the scanner cover. 2. Using a damp, soft, lint-free cloth, wipe the following areas: a. ADF glass pad b.
Maintain the Printer c. ADF glass d. Scanner glass 3. Close the scanner cover.
Maintain the Printer Saving energy and paper C o n fi g u r i n g p o w e r s a v e m o d e s e t t i n g s Sleep Mode 1. From the control panel, navigate to Settings > Device > Power Management > Timeouts > Sleep Mode. For printers that use a control panel, press the OK button after selecting each menu option. 2. Enter the amount of time that the printer stays idle before it enters Sleep mode. Hibernate Mode 1.
Maintain the Printer Moving the Printer to Another Location CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44lb), then it may require two or more people to lift it safely. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
Troubleshoot a problem 12 This chapter contains: • Print quality problems .............................................................................................................. 202 • Printing problems..................................................................................................................... 203 • The printer is not responding ................................................................................................... 241 • Unable to read flash drive ........
Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps.
Troubleshoot a problem Printing problems Pr i n t q u a l i t y i s p o o r B l a n k o r W h i t e Pa g e s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. a.
Troubleshoot a problem Action Yes No Go to step 4. The problem is solved. Refer to Contacting Customer Support. The problem is solved. Make sure that the photoconductor drum contact is not bent or out of place. c. Firmly shake the imaging unit to redistribute the toner. d. Insert the imaging unit. e. Print the document. Is the printer printing blank or white pages? Step 3 Replace the toner cartridge. Is the printer printing blank or white pages? Step 4 Replace the imaging unit.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. Go to step 6. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the cartridge is not supported, then install a supported one. b. Print the document. Is the print dark? Step 2 a. Turn off the printer, wait for about 10 seconds, and then turn on the printer. b. Reduce toner darkness.
Troubleshoot a problem Action Yes No Step 5 Go to step 6. The problem is solved. Go to step 7. The problem is solved. Go to step 8. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Replace textured paper with plain paper. b. Print the document. Is the print dark? Step 6 a. Load paper from a fresh package. Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b. Print the document.
Troubleshoot a problem Fine lines are not printed correctly Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge.
Troubleshoot a problem Fo l d e d o r w r i n k l e d p a p e r Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the cartridge is not supported, then install a supported one. b. Print the document. Is the paper folded or wrinkled? Step 2 a. Load paper from a fresh package. Paper absorbs moisture due to high humidity.
Troubleshoot a problem G ra y B a c kg r o u n d Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. a. Turn off the printer, wait for 10 seconds, and then turn on the printer. b.
Troubleshoot a problem Action Yes No Go to step 5. The problem is solved. Go to step 6. The problem is solved. Refer to Contacting Customer Support. The problem is solved. • You can also change the setting from the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b. Print the document. Does gray background appear on prints? Step 4 a. Remove, and then insert the imaging unit. Do not expose the imaging unit to direct light for more than 10 minutes.
Troubleshoot a problem Incorrect margins Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. a. Adjust the paper guides to the correct position for the paper loaded. b. Print the document. Are the margins correct? Step 2 a. Set the paper size. From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b. Print the document. Are the margins correct? Step 3 a.
Troubleshoot a problem Light print Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge.
Troubleshoot a problem Action Yes No Go to step 5. The problem is solved. Go to step 6. The problem is solved. • You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. b. Print the document. Is the print light? Step 4 a. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. b. Set the resolution to 600 dpi. c. Print the document. Is the print light? Step 5 a.
Troubleshoot a problem Action Yes No Step 6 Go to step 7. Refer to Contacting Customer Support. Refer to Contacting Customer Support. The problem is solved. a. Check the status of the toner cartridge. From the control panel, navigate to: Settings > Reports > Device > Device Statistics b. From the Supply Information section of the pages printed, check the status of the toner cartridge. Is the toner cartridge near end of life? Step 7 a. Replace the toner cartridge. b. Print the document.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. Refer to Contacting Customer Support. Go to step 4. Contact Contacting Customer Support. Contact Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the cartridge is not supported, then install a supported one. b. Print the document. Is the print mottled? Step 2 Check the printer for leaked toner contamination.
Troubleshoot a problem Pa p e r c u r l Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved. a. Check if the paper loaded is supported. If paper is not supported, then load a supported paper. b. Print the document. Is the paper curled? Step 2 a. Check if the printer is using a genuine and supported Xerox toner cartridge.
Troubleshoot a problem Action Yes No Go to step 6. The problem is solved. Refer to Contacting Customer Support. The problem is solved. • Make sure that the settings match the paper loaded. • You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. For non-touchscreen printer models, press to navigate through the settings. b. Print the document. Is the paper curled? Step 5 a. Remove paper, flip it over, and then reload paper.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Adjust the guides in the tray to the correct position for the paper loaded. b. Print the document. Is the print crooked or skewed? Step 2 a. Load paper from a fresh package. Paper absorbs moisture due to high humidity.
Troubleshoot a problem Solid black pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge.
Troubleshoot a problem Action Yes No Step 3 Refer to Contacting Customer Support. Go to step 4. Contact Contacting Customer Support. The problem is solved. Check the imaging unit for signs of damage. Make sure that the photoconductor drum contact is not bent or out of place. Is the imaging unit free from damage? Step 4 a. Replace the imaging unit. b. Print the document.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the toner cartridge is not supported, then install a supported one. b. Print the document. Are text or images cut off? Step 2 a. Remove, and then insert the imaging unit.
Troubleshoot a problem To n e r e a s i l y r u b s o f f Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge.
Troubleshoot a problem H o r i z o n ta l l i g h t b a n d s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the cartridge is not supported, then install a supported one. b. Print the document. Do horizontal light bands appear on prints? Step 2 a. Remove, and then insert the imaging unit.
Troubleshoot a problem Ve r t i c a l l i g h t b a n d s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the cartridge is not supported, then install a supported one. b. Print the document. Do vertical light bands appear on prints? Step 2 a. Check the status of the toner cartridge.
Troubleshoot a problem Ve r t i c a l w h i t e l i n e s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge.
Troubleshoot a problem Ve r t i c a l d a r k b a n d s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the toner cartridge is not supported, then install a supported one. b. Print the document. Do vertical dark bands appear on prints? Step 2 a. Remove, and then insert the imaging unit.
Troubleshoot a problem Ve r t i c a l d a r k l i n e s o r s t r e a k s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Check if the printer is using a genuine and supported Xerox toner cartridge. If the toner cartridge is not supported, then install a supported one. b. Print the document. Do vertical dark lines or streaks appear on prints? Step 2 a. Remove, and then reinstall the imaging unit.
Troubleshoot a problem Ve r t i c a l d a r k s t r e a k s w i t h p r i n t m i s s i n g Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings. Action Yes No Step 1 Go to step 2. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Remove, and then insert the imaging unit.
Troubleshoot a problem Re p e a t i n g d e fe c t s Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to navigate through the settings.
Troubleshoot a problem Action Yes No Step 1 Go to step 2. Take note of the distance, and then refer to Contacting Customer Support. Refer to Contacting Customer Support. The problem is solved. Using the Print Quality Test Pages, check if the distance between the repeating defects is equal to any of the following: • Imaging unit – 75.40 mm (2.97 in.) – 34.70 mm (1.37 in.) – 23.9 mm (0.94 in.) • Toner cartridge – 35.70 mm (1.41 in.) – 36.80 mm (1.45 in.) • Transfer roller – 44 mm (1.73 in.
Troubleshoot a problem Pr i n t j o b s d o n o t p r i n t Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Refer to Contacting Customer Support. 1 From the document you are trying to print, open the Print dialog, and then check if you have selected the correct printer. 2 Print the document.
Troubleshoot a problem J o b p r i n t s fr o m t h e w r o n g t r a y o r o n t h e w r o n g p a p e r Action Yes No Step 1 Go to step 2. Load the correct paper size and paper type. The problem is solved. Refer to Contacting Customer Support. Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. a. Check if you are printing on the correct paper. b. Print the document. Is the document printed on the correct paper? Step 2 a.
Troubleshoot a problem Action Yes No Go to step 4. The problem is solved. Go to step 5. The problem is solved. Go to step 6. The problem is solved. a. Make sure that the printer is not in Quiet Mode. From the control panel, navigate to: Settings > Device > Maintenance > Config Menu > Device Operations > Quiet Mode For non-touch-screen printer models, press to navigate through the settings. b. Print the document. Is the printer printing slow? Step 3 a.
Troubleshoot a problem Action Yes No Go to step 7. The problem is solved. Configuration > Paper Size/Type. For non-touchscreen printer models, press to navigate through the settings. • Heavier paper prints more slowly. • Paper narrower than letter, A4, and legal may print more slowly. b. Print the document. Is the printer printing slow? Step 6 a. Make sure that the printer settings for texture and weight match the paper being loaded.
Troubleshoot a problem Action Yes No Step 7 Go to step 8. The problem is solved. Refer to Contacting Customer Support. The problem is solved. Remove held jobs. Is the printer printing slow? Step 8 a. Make sure that the printer is not overheating. • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer. For more information, see Selecting a location for the printer. b. Print the document.
Troubleshoot a problem The printer is not responding Action Yes No Step 1 The problem is solved. Go to step 2. Turn on the switch or reset the breaker. Go to step 3. Go to step 4. Turn on the printer. Press the power button to wake the printer. Go to step 5. Go to step 6. Insert the cables to the correct ports. Check if the power cord is connected to the electrical outlet.
Troubleshoot a problem Action Yes No Step 6 The problem is solved. Go to step 7. The problem is solved. Refer to Contacting Customer Support. Install the correct print driver. Is the printer responding? Step 7 Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Troubleshoot a problem Unable to read flash drive Action Yes No Step 1 Go to step 2. Wait for the printer to finish processing the other job. Go to step 3. Insert a supported flash drive. The problem is solved. Refer to Contacting Customer Support. Check if the printer is not busy processing another print, copy, scan, or fax job. Is the printer ready? Step 2 Check if the flash drive is supported. For more information, see Supported flash drives and file types.
Troubleshoot a problem Enabling the USB port From the control panel, navigate to Settings > Network/Ports > USB > Enable USB Port For non-touch-screen printer models, press 244 Xerox® B225/B235 Multifunction Printer User Guide to navigate through the settings.
Troubleshoot a problem Network connection problems C a n n o t o p e n E m b e d d e d We b S e r v e r Action Yes No Step 1 Go to step 2. Turn on the printer. Go to step 3. Type the correct printer IP address in the address field. Go to step 4. Install a supported browser. Go to step 5. Contact your administrator. Go to step 6. Secure the cable connections. Check if the printer is on. Is the printer on? Step 2 Make sure that the printer IP address is correct.
Troubleshoot a problem Action Yes No Go to step 7. Contact your administrator. The problem is solved. Refer to Contacting Customer Support. information, see the documentation that came with the printer. Are the cable connections secure? Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server.
Troubleshoot a problem Action Yes No Go to step 6. Go to step 5. The problem is solved. Go to step 6. The problem is solved. Refer to Contacting Customer Support. Connect to the correct Wi-Fi network. For more information, see Connecting the Printer to a Wi-Fi Network. Can the printer connect to the WiFi network? Step 4 Check the wireless security mode.
Troubleshoot a problem Issues with supplies Re p l a c e c a r t r i d g e , p r i n t e r r e g i o n m i s m a t c h — U s e 708699 To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge. • The first number in the message after 42 indicates the region of the printer. • The second number in the message after 42 indicates the region of the cartridge. Table 12.
Troubleshoot a problem N o n - Xe r o x S u p p l i e s The printer has detected a non-Xerox supply installed in the printer. Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect the performance, reliability, or life of the printer and its imaging components. All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party supplies are used.
Troubleshoot a problem Clearing Jams A vo i d i n g J a m s L o a d Pa p e r P r o p e r l y • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration.
Troubleshoot a problem U s e Re c o m m e n d e d Pa p e r • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations.
Troubleshoot a problem 6. Rear door 7. Duplex unit Pa p e r J a m i n t h e Tra y 1. Remove the tray. 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3. Insert the tray.
Troubleshoot a problem Pa p e r J a m i n t h e Fr o n t D o o r 1. Open the front door. Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 2. Remove the imaging unit. Warning: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Troubleshoot a problem 3. Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed. 4. Insert the imaging unit. 5. Close the door.
Troubleshoot a problem Pa p e r J a m i n t h e Re a r D o o r 1. Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2. Open the fuser access door.
Troubleshoot a problem 3. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4. Close the fuser access door. 5. Close the rear door. Pa p e r J a m i n t h e D u p l e x U n i t 1. Pull out the duplex unit, and then remove the jammed paper. Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Note: Make sure that all paper fragments are removed. 2.
Troubleshoot a problem Pa p e r J a m i n t h e S t a n d a r d O u t p u t Tra y 1. Raise the scanner, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 2. Lower the scanner. Pa p e r J a m i n t h e M a n u a l Fe e d e r Remove the jammed paper. Note: Make sure that all paper fragments are removed. Pa p e r J a m i n t h e A u t o m a t i c D o c u m e n t Fe e d e r 1. Remove all original documents from the ADF tray.
Troubleshoot a problem 2. Open the ADF cover. Warning: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 3. Remove the jammed paper. Note: Ensure that all paper fragments are removed. 4. Close the ADF cover. 5. Open the scanner cover.
Troubleshoot a problem 6. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 7. Close the scanner cover.
Troubleshoot a problem Paper feed problems E n ve l o p e s e a l s w h e n p r i n t i n g Action Yes No Step 1 Go to step 2. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Use an envelope that has been stored in a dry environment. Printing on envelopes with high moisture content can seal the flaps. b. Send the print job. Does the envelope seal when printing? Step 2 a. Make sure that paper type is set to Envelope.
Troubleshoot a problem Co l l a t e d p r i n t i n g d o e s n o t w o r k Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. a. From the control panel, navigate to Settings > Print > Layout > Collate For non-touch-screen printer to navigate models, press through the settings. b. Select On [1,2,1,2,1,2]. c. Print the document. Is the document collated correctly? Step 2 a.
Troubleshoot a problem Pa p e r fr e q u e n t l y j a m s Action Yes No Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. The problem is solved. a. Remove the tray. b. Check if paper is loaded correctly. • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. c. Insert the tray. d.
Troubleshoot a problem Jammed pages are not reprinted Action a. From the control panel, navigate to Settings > Device > Notifications > Jam Content Recovery Yes No The problem is solved. Contact Contacting Customer Support. For non-touch-screen printer models, press to navigate through the settings. b. In the Jam Recovery menu, select On or Auto. c. Print the document.
Troubleshoot a problem E-mailing problems D i s a b l i n g t h e SMTP server not set up e r r o r Message Depending on your printer model, from the control panel, select an option: • Touch Home > Settings > E-mail > E-mail Setup > Disable “SMTP Server not set up” error > On. • Navigate to Settings > E-mail > OK > E-mail Setup > OK > Disable “SMTP Server not set up” error > OK > On > OK. To prevent the error from happening again, do one of the following: • Update the firmware.
Troubleshoot a problem Faxing problems C a n n o t s e n d o r r e c e i v e fa x e s Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. Go to step 5. Go to step 4. The problem is solved. Go to step 5. Resolve any error messages that appear on the display.
Troubleshoot a problem Action Yes No The problem is solved. Go to step 6. Can you send or receive a fax? Step 5 Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter. For more information, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that supports analog use.
Troubleshoot a problem Action Yes No Step 6 The problem is solved. Go to step 7. The problem is solved. Refer to Contacting Customer Support. Temporarily disconnect other equipment and disable other telephone services. a. Disconnect other equipment (such as answering machines, computers, modems, or telephone line splitters) between the printer and the telephone line. b. Disable call waiting and voice mail. For more information, contact your telephone company.
Troubleshoot a problem C a n s e n d b u t n o t r e c e i v e fa x e s Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. Make sure that the paper source is not empty. Can you receive faxes? Step 2 Check the ring count delay settings.
Troubleshoot a problem Po o r fa x p r i n t q u a l i t y Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Refer to Contacting Customer Support. Make sure that there are no print quality defects. a. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages For non-touch-screen printer models, press to navigate through the settings. b. Correct any print quality defects. For more information, see Print quality is poor.
Troubleshoot a problem Scanning problems Can n ot scan t o a c om put er Action Yes No Step 1 Go to step 3. Go to step 2. The problem is solved. Go to step 3. Go to step 5. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Refer to Contacting Customer Support. Perform a copy job. Is the copy job successful? Step 2 a. Turn off the printer, wait for about 10 seconds, and then turn it back on. b. Scan the document.
Troubleshoot a problem C a n n o t s c a n t o a n e t w o r k fo l d e r Action Yes No Step 1 The problem is solved. Go to step 2. Go to step 3. Go to step 4. The problem is solved. Go to step 4. a. Create a network folder shortcut. b. Scan a document using the shortcut. For more information, see Scanning to a network folder. Can you scan a document and save it to a network folder? Step 2 Note: Make sure that the network folder path and format are correct.
Troubleshoot a problem Action Yes No Step 4 The problem is solved. Go to step 5. The problem is solved. Refer to Contacting Customer Support. Update the network folder shortcut. a. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. b.
Troubleshoot a problem Action Yes No Can you scan a document and save it to a network folder? Pa r t i a l c o p i e s o f d o c u m e n t o r p h o t o Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Refer to Contacting Customer Support. a. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. b. Copy the document or photo. Is the document or photo copied correctly? Step 2 a.
Troubleshoot a problem S c a n j o b w a s n o t s u c c e s s fu l Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. Check the cable connections. a. Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. b. Resend the scan job. Is the scan job successful? Step 2 Check the file you want to scan. a.
Troubleshoot a problem Po o r c o p y q u a l i t y Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Refer to Contacting Customer Support. a. Clean the scanner glass and the ADF glass with a damp, soft, lint-free cloth.If your printer has a second ADF glass inside the ADF, then also clean that glass. For more information, see Cleaning the Scanner. b. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. c.
Troubleshoot a problem Action a. Open the scanner cover. b. Using a damp, soft, lint-free cloth, wipe the ADF glass and the ADF glass pad. c. Close the scanner cover. d. Scan the document. Yes No Refer to Contacting Customer Support. The problem is solved. Do vertical streaks appear on scanned documents? Scanner does not close Action Yes No Remove obstructions that keep the scanner cover open. The problem is solved. Refer to Contacting Customer Support.
Troubleshoot a problem Scanner does not respond Action Yes No Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Refer to Contacting Customer Support. a. Check if the power cord is connected properly to the printer and the electrical outlet. To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. b.
Troubleshoot a problem 5. Repeat Step 3 and Step 4 and until the margins of the Copy Quick Test page closely match the original document. A d j u s t i n g A D F r e g i s t ra t i o n 1. From the control panel, navigate to Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration > Print Quick Test. For non-touch-screen printer models, press to navigate through the settings. 2.
Troubleshoot a problem Contacting Customer Support Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number To receive email, chat support, or to browse the supported documentation, drivers, and other downloads, go to www.xerox.com, click on the Customer Support link, and search for your product. Technical support via telephone is also available. In the U.S. or Canada, go to www.xerox.com/ supplies.
Regulatory Information A This appendix contains: • Basic Regulations ..................................................................................................................... 282 • Copy Regulations ..................................................................................................................... 291 • Material Safety Data Sheets ....................................................................................................
Regulatory Information Basic Regulations N o i s e E m i s s i o n Le v e l s The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter Average Sound Pressure, dBA Printing One-sided: 52 Two-sided: 50 Scanning 52 Copying 55 Ready 14 S ta t i c Se n s i t i v i t y N o ti c e This symbol identifies static-sensitive parts.
Regulatory Information I n fo r m a c i ó n d e l a e n e r g í a d e M é x i c o • Consumo de energía en operación: 550 Wh • Consumo de energía en modo de espera: 0.1 Wh • Cantidad de producto por unidad de energía consumida: 4.15 páginas/Wh Laser No ti ce The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1: 2014.
Regulatory Information Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Note: Factory default Sleep Mode Timeout for this product is 15 minutes.
Regulatory Information FC C Re q u i r e m e n t s N o t i c e t o U s e r s o f t h e U S Te l e p h o n e N e t w o r k This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.
Regulatory Information N o t i c e t o U s e r s o f t h e C a n a d i a n Te l e p h o n e N e t w o r k This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
Regulatory Information Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Regulatory Information E x p o s u r e t o R a d i o Fr e q u e n c y Ra d i a t i o n The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Regulatory Information EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands and Maximum RF Power This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725 in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both bands.
Regulatory Information I n n o v a t i o n , S c i e n c e a n d Ec o n o m i c D e v e l o p m e n t C a n a d a Co m p l i a n c e S t a t e m e n t This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.
Regulatory Information Copy Regulations U n i t e d S ta t e s Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: • Certificates of Indebtedness. • National Bank Currency. • Coupons from Bonds. • Federal Reserve Bank Notes. • Silver Certificates. • Gold Certificates.
Regulatory Information 4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. 5. Passports. Foreign Passports may be photographed. 6. Immigration papers. 7. Draft Registration Cards. 8. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income. • Court Record. • Physical or mental condition. • Dependency Status. • Previous military service.
Regulatory Information agency established by the Government of Canada or of a province or of a government of a state other than Canada • Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada • Documents, registers, or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof • Copyrighted material or t
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • Web Address: https://safetysheets.business.xerox.com/en-us/ • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Other markets, send an email request to EHS-Europe@xerox.
Recycling and Disposal B This appendix contains: • Product Disposal and Recycling ................................................................................................ 296 • North America ......................................................................................................................... 297 • Xerox Green World Alliance ......................................................................................................
Recycling and Disposal Product Disposal and Recycling Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox representative (1–800–ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, go to https://www.xerox.com/en-us/about/ ehs.
Recycling and Disposal Xerox Green World Alliance The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or recycling. One hundred percent of the empty cartridges returned to Xerox are either reused or demanufactured for recycling. The boxes used to return the cartridges are also recycled. To return Xerox cartridges for reuse or recycling, do the following: 1. Go to https://www.xerox.com/office/recycle. 2. Click Recycling. 3. Select an option for return.
Recycling and Disposal Waste from Electrical and Electronic Equipment (WEEE) Directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, contact your local sales office.
Recycling and Disposal 300 Xerox® B225/B235 Multifunction Printer User Guide
