User's Manual
Table Of Contents
- Safety
- Getting Started
- Installation and Setup
- Using the Services
- Printing
- Paper and Media
- Maintenance
- Troubleshooting
- Troubleshooting Overview
- General Troubleshooting
- Restarting the Printer
- Printer Fails to Power On
- Printer Resets or Powers Off Frequently
- Document Prints from the Wrong Tray
- Automatic 2-Sided Printing Problems
- Paper Tray Fails to Close
- Printing Takes Too Long
- Print Job Fails to Print
- Printer Makes Unusual Noises
- Condensation has Formed Inside the Printer
- Paper Curl
- Paper Jams
- Printing Problems
- Print-Quality Problems
- Copy and Scan Problems
- Fax Problems
- Getting Help
- Security
- Xerox® CentreWare® Internet Services
- Setting Access Rights
- Setting Print Permissions
- Device User Database
- Secure HTTP
- IP Filtering
- IPSec
- Security Certificates
- Concealing or Showing Job Names
- 802.1x
- Displaying or Hiding Network Settings
- System Timeout
- USB Port Security
- Restricting Access to the Web User Interface
- Software Verification Test
- Specifications
- Regulatory Information
- Recycling and Disposal
Printing Problems
Xerox
®
B215 Multifunction Printer
User Guide
235
Common Macintosh Problems
Note: Refer to the Macintosh User Guide supplied with your computer for further information on
Macintosh error messages.
Symptoms Solutions
The printer does not print PDF files
correctly. Some parts of graphics, text,
or illustrations are missing.
• Printing the PDF file as an image may enable the file to print.
Switch on Print As Image from the Acrobat printing options.
• It will take longer to print when you print a PDF file as an
image.
The document has printed, but the print
job has not disappeared from the
spooler in Mac OS X10.3.2.
Update your MAC OS to OS X 10.9 or higher.
Some letters are not displayed normally
during the cover page printing.
Mac OS cannot create the font during the cover page printing. The
English alphabet and numbers are displayed normally on the cover
page.