User's Manual
Table Of Contents
- Safety
 - Getting Started
 - Installation and Setup
 - Using the Services
 - Printing
 - Paper and Media
 - Maintenance
 - Troubleshooting
- Troubleshooting Overview
 - General Troubleshooting
- Restarting the Printer
 - Printer Fails to Power On
 - Printer Resets or Powers Off Frequently
 - Document Prints from the Wrong Tray
 - Automatic 2-Sided Printing Problems
 - Paper Tray Fails to Close
 - Printing Takes Too Long
 - Print Job Fails to Print
 - Printer Makes Unusual Noises
 - Condensation has Formed Inside the Printer
 - Paper Curl
 
 - Paper Jams
 - Printing Problems
 - Print-Quality Problems
 - Copy and Scan Problems
 - Fax Problems
 - Getting Help
 
 - Security
- Xerox® CentreWare® Internet Services
 - Setting Access Rights
 - Setting Print Permissions
 - Device User Database
 - Secure HTTP
 - IP Filtering
 - IPSec
 - Security Certificates
 - Concealing or Showing Job Names
 - 802.1x
 - Displaying or Hiding Network Settings
 - System Timeout
 - USB Port Security
 - Restricting Access to the Web User Interface
 - Software Verification Test
 
 - Specifications
 - Regulatory Information
 - Recycling and Disposal
 

Paper Jams
Xerox
®
 B215 Multifunction Printer
User Guide
225
2. Remove the jammed paper by gently pulling it straight 
out. 
3. Re-install the toner cartridge by inserting it slowly into 
the printer.
4. Close the printer cover. Printing automatically resumes.
Clearing Paper Jams from the Duplex and Rear Exit Areas
To resolve the error that appears on the control panel, clear all paper from the duplex and rear exit 
areas.
1. Open the rear cover of the printer.
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