User's Manual
Table Of Contents
- Safety
- Getting Started
- Installation and Setup
- Using the Services
- Printing
- Paper and Media
- Maintenance
- Troubleshooting
- Troubleshooting Overview
- General Troubleshooting
- Restarting the Printer
- Printer Fails to Power On
- Printer Resets or Powers Off Frequently
- Document Prints from the Wrong Tray
- Automatic 2-Sided Printing Problems
- Paper Tray Fails to Close
- Printing Takes Too Long
- Print Job Fails to Print
- Printer Makes Unusual Noises
- Condensation has Formed Inside the Printer
- Paper Curl
- Paper Jams
- Printing Problems
- Print-Quality Problems
- Copy and Scan Problems
- Fax Problems
- Getting Help
- Security
- Xerox® CentreWare® Internet Services
- Setting Access Rights
- Setting Print Permissions
- Device User Database
- Secure HTTP
- IP Filtering
- IPSec
- Security Certificates
- Concealing or Showing Job Names
- 802.1x
- Displaying or Hiding Network Settings
- System Timeout
- USB Port Security
- Restricting Access to the Web User Interface
- Software Verification Test
- Specifications
- Regulatory Information
- Recycling and Disposal
Paper Jams
Xerox
®
B215 Multifunction Printer
User Guide
220
Locating Paper Jams
WARNING: To avoid injury, never touch a labeled area on or near the heat roller in the fuser. If a
sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off
the printer immediately, and wait 30 minutes for the fuser to cool. After the printer cools, try to
remove the jammed paper. If the error persists, contact a service representative.
CAUTION: Do not attempt to clear any paper jams using tools or instruments. Using tools or
instruments can damage the printer permanently.
The following illustration shows where paper jams can occur:
1. Paper Tray 1 4. Automatic Document Feeder
2. Manual Feed Slot 5. Document Glass
3. Inside the Printer 6. Duplex and Rear Exit Areas
1
2
3
4
5
6