User Manual

©2019 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Xerox®, CentreWare®, Xerox Extensible Interface Platform®, Global Print Driver®, Mobile Express Driver®, Phaser®, PrintingScout®, SuppliesAssistant®,
WorkCentre®, VersaLink® and Xerox eConcierge® are trademarks of Xerox Corporation in the United States and/or other countries. The information in
this brochure is subject to change without notice. 8/19 PN03593 BR27033 XOGEG-03UR
Questions? Comments? Problems?
For more information about the Xerox
®
Black-and-white Printers and Multifunction Printers,
please contact your Xerox sales representative, or visit us on the web at www.xerox.com/office.
Support and Additional
Information Sources
UNRIVALED SERVICE AND SUPPORT
Behind every Xerox
®
product is a large network
of customer support that’s unrivaled in the
industry and available when you need it.
Xerox service professionals use leading-edge
technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be confident
when you choose Xerox. And genuine Xerox
®
supplies are always readily available.
XEROX
®
OFFICE SERVICES SUPPORT
Asset Management Services
• Asset Optimization and Tracking – Process
and tools to optimize an enterprise’s office
output infrastructure and reduce hard costs.
• Break-Fix Management – Single point of
ownership and management for break-fix
service of all brands of office output devices,
regardless of manufacturer.
• Supplies Management – Process and tools to
procure, monitor and replenish all document-
related supplies proactively.
Imaging and Output Management Services
• Output Management – Single point of
management of office output from all output
devices, regardless of manufacturer.
• Image Capture and Workflow – Cost-efficient
solutions for capturing, managing,
retrieving and distributing information
into digital repositories.
Support Services
• Technology Procurement and Deployment –
A creative and flexible end-to-end print/
computer product acquisition solution that
uses a single-point-of-contact model while
lowering the total cost of acquisition.
• Help Desk Services – A broad range of
enterprise services, managed through a
centralized single point of contact and
delivered through either an on-site or
off-site model.
• End User Services – Microsoft software
implementation, IT project consulting,
and customer education.
Access Managed Services
Student and Library Patron Access –
Custom designed and implemented
customer-managed solutions.
Xerox eConcierge
®
Program*
Free extended service coverage for eligible
Xerox
®
printers and multifunction printers
through Xerox eConcierge
®
. Let the free Xerox
eConcierge SuppliesAssistant vastly simplify
every aspect of tracking and ordering printer
supplies for your networked printers for Xerox
®
,
HP, Lexmark and other leading brands.
The Xerox
®
SuppliesAssistant
®
desktop
application sends an automatic alert when
supplies are low and it’s time to order
replacements–before you run out. The
application automatically identifies each
printer model and its associated supplies, so
you don’t have to. It even provides options like
standard- and high-capacity toner cartridges,
when available.
ADDITIONAL INFORMATION SOURCES
Customer Documentation:
• Installation Guide
• Quick Use Guide
• Software and Documentation CD-ROM
On the Web:
Visit www.xerox.com/office for:
• Product, supplies, and support information
• Downloading drivers
• Finding your local reseller
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including the
same troubleshooting Knowledge Base used by
Xerox Customer Support staff to provide the
latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting