July 2014 Xerox® Phaser® 3052NI Xerox® Phaser® 3260DI/3260DNI User Guide
©2014 Xerox Corporation. All Rights Reserved. Xerox® and Xerox and Design® are registered trademarks of Xerox Corporation in the United States and/or other countries. Phaser®, CentreWare®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, and Xerox Extensible Interface Platform® are trademarks of Xerox Corporation in the United States and/or other countries.
Contents 1 Getting Started Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Print Printing Using Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Favorites Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Status. . . . . . .
Contents 6 Maintenance Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Placing an Order for Xerox Consumables:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Checking the Status of Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Storage and Handling of Consumables. . . . . . . . . .
Contents Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 9 Safety Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Power Cord. . . . . .
Contents viii Xerox® Phaser® 3052/3260 User Guide
Getting Started 1 This chapter includes: • Machine Overview • Product Configurations • Control Panel • Powering On the Machine • Software • Information Pages • More Information • Further Assistance Xerox® Phaser® 3052/3260 User Guide 1
Machine Overview Machine Overview Before you use your machine, take some time to familiarize yourself with the various features and options.
Machine Overview Rear View 1 Network Port 2 USB Port 3 Power Receptacle 4 Rear Cover Xerox® Phaser® 3052/3260 User Guide 3
Product Configurations Product Configurations Phaser 3052NI Phaser 3260DI Phaser 3260DNI Phaser 3260DN Paper Tray 1 (250 sheets) Standard Standard Standard Standard Output Tray (150 sheets) Standard Standard Standard Standard Manual Feeder Slot (1 sheet) Standard Standard Standard Standard AirPrint Standard Standard Standard Standard Google Cloud Print Standard Standard Standard Standard USB Device Standard Standard Standard Standard Not Applicable Not Applicable Not App
Control Panel Control Panel The control panel consists of buttons you press to control the functions available on the printer. . Number Button Description 1 Toner LED: Shows the status of the toner. Displays a blinking light when the toner level is low. Displays a solid light when the toner is out. 2 eco: Enters Earth Smart mode to reduce toner consumption and paper usage. 3 WPS: Configures the wireless network connection without a computer.
Control Panel Number 6 Button Description 4 Stop: Stops an operation at any time. Cancels the current job. Prints a demo page: Press and hold this button for about 2 seconds until the Status LED blinks slowly. Supplies Information and Usage Counter: Press and hold this button for about 6 seconds. Configuration reports and Network Configuration reports: Press and hold this button for about 4 seconds until the status LED blinks fast. 5 Power: Turns the power off or wakes the machine from sleep mode.
Powering On the Machine Powering On the Machine The power button is located on the control panel. The power cable socket is located at the rear of the printer. 1. Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged into a grounded power socket. 2. Press the Power button on the control panel. Power Save This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Software Software After you have set up your machine and connected it to your computer, you must install the printer software. The software required for Windows or Macintosh is supplied on the CD delivered with your machine. Additional software can be downloaded from www.xerox.com. The following software is available: CD Printer Software Operating System Windows Contents • Printer Driver: Use the printer driver to take full advantage of your printer’s features.
Information Pages Information Pages This option allows the user to print the following reports: Report Description Configuration This report provides information about your machine setup, including the serial number, IP Address, installed options and the software version. Demo Page The demo page is printed to check the quality of the print. Supplies Info Prints the supplies information page.
Information Pages Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser. Xerox® CentreWare® Internet Services requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, or Linux environments. • TCP/IP and HTTP enabled in the printer.
More Information More Information You can obtain more information about your printer from these sources: Resource Location Other printer documentation www.xerox.com/office/3052docs www.xerox.com/office/3260docs Technical support information for your printer; including online technical support and driver downloads. www.xerox.com/office/3052support www.xerox.com/office/3260support Demo Page The demo page is printed to check the quality of the print.
Further Assistance Further Assistance For any additional help, visit our customer Web site at www.xerox.com, or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check the Troubleshooting chapter of this guide. If the difficulty persists, contact the Xerox Support Center.
Installation and Setup 2 This chapter identifies the key settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine. Note: Some options may be unavailable depending on your machine configuration.
Wireless Connectivity Wireless Connectivity This chapter identifies the key settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine. Note: Some options may be unavailable depending on your machine configuration. The Phaser 3052NI, 3260DI, and 3260DNI are compatible with 802.11 (Wi-Fi®) wireless networks. The location where the machine is installed must be covered by an 802.11 wireless network.
CentreWare® Internet Services CentreWare® Internet Services CentreWare Internet Services (Internet Services) is the embedded HTTP server application that resides in the machine. CentreWare Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation. Many features available on your machine will need to be set via the machine and CentreWare Internet Services.
CentreWare® Internet Services Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox machine is not compromised. To change the Administrator password: 1. 2. 3. 4. 5. 6. 7. 8. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter admin for the ID and 1111 for the Password, and select Login. Click Properties.
CentreWare® Internet Services Configure Wireless Connectivity Using CentreWare Internet Services (Phaser 3052NI, 3260DI, and 3260DNI) Note: The machine will not connect to the wireless network while the network cable is attached. 1. 2. 3. 4. 5. 6. 7. 8. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the admin for the ID and 1111 for the Password, and select Login. Select Properties.
CentreWare® Internet Services 7. Select Apply to save the changes. Configuring Wi-Fi DirectTM using CentreWare Internet Services Wi-Fi DirectTM allows you to enable your wireless devices, such as notebooks, mobile phones and PCs to establish wireless connectivity without the need for a wireless router, access point, or Wi-Fi hot spots. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select Properties. 4.
CentreWare® Internet Services Adjusting the Altitude Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Wi-Fi settings must be configured before you can set the altitude. Refer to Easy Wireless Setup. Before you set the altitude value, determine the altitude where you are. Altitude Value 0 - 1000 M 0 - 3,280 ft.
Network Installation: TCP/IP Network Installation: TCP/IP These instructions show you how to configure the following via CentreWare Internet Services: • TCP/IP v4 and v6 • Domain Name • DNS • Zero Configuration Networking The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4. IPv4 and IPv6 settings can be configured via a Web browser using CentreWare Internet Services. IPv4 1. 2. 3. 4. 5. 6. 7.
Network Installation: TCP/IP 8. In the Domain Name area: a. Enter a domain name in the Domain Name field. b. Enter an IP address in the Primary DNS Server and Secondary DNS Server fields. c. Select the Enable check box to enable Dynamic DNS Registration if required. Note: If your DNS Server does not support dynamic updates there is no need to select Enabled. In the WINS area select the check box to enable WINS and enter details in the following fields: a. Primary WINS Server b. Secondary WINS Server 10.
Network Installation: TCP/IP 11. Select OK when the acknowledgement message displays. Note: Enabling or disabling the TCP/IPv6 protocol will take effect after the system is rebooted. Enabling or disabling TCP/IPv6 will impact other protocols, for example LPR/LPD, SNMP, Raw TCP/IP Printing and DHCPv6 over TCP/IPv6. Test Access 1. At your workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. Press Enter.
Network Installation: Unix Network Installation: Unix HP-UX Client (Version 10.x) HP-UX workstations require specific installation steps to communicate with the machine. The machine is a BSD-style Unix printer, whereas HP-UX is a System V-style Unix. IMPORTANT: All Unix commands are case sensitive, so enter the commands exactly as they are written.
Network Installation: Unix 9. 10. 11. 12. 13. 14. c. Select Remote Printer is on a BSD System. d. Select OK to complete the form. Select Yes at the Configure HP UX Printers Subpanel screen. This screen may be obscured by the Add Remote Printer/Plotter form. Select File >Exit. Select File> Exit Sam. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts Verify that the job prints at the machine. tty Method 1. Enter su to access Super User mode. 2.
Network Installation: Unix Solaris 9 and later Information Checklist Before starting, ensure that the following items are available and/or the tasks have been performed: • Existing operational network utilizing the TCP/IP protocol. • Ensure that the machine is connected to the network. • Static IP Address for the machine. • Subnet Mask Address for the machine. • Gateway Address for the machine. • Host Name for the machine.
Network Installation: Unix tty Method 1. Enter su to access Super User mode. 2. Enter sh to run the Bourne shell. 3. Define the machine as a BSD style printer, by entering the command: lpsystem -t bsd hostname Where hostname is the machine hostname from the /etc/hosts file. 4. Create the queue, by entering the command: lpadmin -p queuename -s hostname -T unknown -I any where queuename is the name of the queue being created. 5. Enter Exit to exit the Bourne shell. 6. Enter Exit to exit Super User mode. 7.
Network Installation: Unix From the main desktop, select the icons System Administration: Printers: Printer Manager. Select Printer > Add Remote: Unix. Enter the following information into the Add Remote Unix Printer form: a. Host: hostname. Where hostname is the machine Host Name from the /etc/hosts file. b. Printer: name of the queue being created. For example: dc xxxq. c. Select OK to complete the form. 5. Select OK in the Message window. 6. Select Host > Exit. 7. Select File> Close this directory. 8.
Network Installation: Linux Network Installation: Linux Linux CUPS: Static Addressing Information Checklist Before starting, ensure that the following item is available and/or the task has been performed: • Linux operating system that supports printtool. Procedure Follow the steps in Configure TCP/IP Settings Using CentreWare CentreWare Internet Services, then return to this page. Create the Print Queue 1. Ensure that the Common Unix Printing System (CUPS) is installed and started on your client.
Network Installation: Linux Dynamic Addressing Procedure Follow the steps in Configure TCP/IP Settings Using CentreWare CentreWare Internet Services, then return to this page. Important: Highlight BOOTP in step 6. Create the Print Queue Follow the steps to Create the Print Queue. Linux LPR via PrintTool Static Addressing Information Checklist Before starting ensure that the following item is available and/or the task has been performed: • Linux operating system that supports PrintTool.
Network Installation: Linux 16. Select OK. 17. The printer should now be listed in the Red Hat Linux Print System Manager window. Select the lpd menu. 18. Select Restart lpd. 19. Select the PrintTool menu. 20. Select Exit to close the program. 21. To allow access to the printer, edit the /etc/hosts table to list the client system. 22. Edit and create the /etc/hosts.lpd file to list the client system.
Network Installation: Linux 7. 8. 9. Select Exit to close the program. To allow access to the printer, edit the /etc/hosts table to list the client system. Edit and create the /etc/hosts.lpd file to list the client system. Dynamic Addressing Procedure Follow the steps in Configure TCP/IP Settings Using CentreWare CentreWare Internet Services, then return to this page. Important: Highlight BOOTP in step 6. Follow the steps to Create the Print Queue.
Printer Drivers Printer Drivers The Xerox Phaser 3052/3260 produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. To access the many printer drivers which can be used with your machine, refer to the drivers CD or download the latest versions from the Xerox Web site at www.xerox.com. You can install the printer software for local printing and network printing.
Windows Drivers Windows Drivers Installing Windows Drivers The following provides an overview of the print procedure and features available when printing using Windows. Local Printer A local printer is a printer directly attached to your computer using a printer cable, such as a USB cable. If your printer is attached to a network, refer to refer to Networked Printer. Note: If the New Hardware Wizard window appears during the installation procedure, select Close or Cancel. 1. 2. 3. 4. 5. 6. 7.
Windows Drivers Networked Printer When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and veUnmarkrified the TCP/IP settings, you are ready to install the software on each computer on the network. 1. Make sure that the printer is connected to your network and powered on. 2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears.
Windows Drivers Custom Installation With the custom installation, you can choose individual components to install. 1. Make sure that the printer is connected to your computer and powered on. 2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, select Start and then Run. Type X:\Setup.exe, replacing "X" with the letter which represents your drive and select OK.
Windows Drivers 3. 4. 5. 6. 7. 8. 9. If you use Windows Vista, select Start > All Programs > Accessories > Run, and type X:\Setup.exe. If the AutoPlay window appears in Windows Vista, select Run Setup.exe in Install or run program field, and select Continue in the User Account Control window. Select Install Software. A Printer Connection Type window displays. Select Wireless network connection.
Windows Drivers Wireless Setting Program When installing the Phaser 3052NI, 3260DI, and 3260DNI you can use the Xerox Easy Wireless Setup program that was automatically installed with the printer driver to configure the wireless settings. To Open the Program 1. 2. Select Start > Programs or All Programs > Xerox Printers > [Xerox Phaser 3052 or 3260]> Xerox Easy Wireless Setup. Connect the machine to your computer using the USB cable.
Windows Drivers Uninstalling a Windows Driver For Windows, follow the steps below to uninstall the driver. 1. 2. 3. 4. 5. 6. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Xerox Printers > Uninstall Xerox Printer Software. The Uninstall Xerox Printer Software window displays. Click Next. The Select Software window displays. Select the components you want to remove and then select Next and then Yes to confirm.
Macintosh Drivers Macintosh Drivers The Software and Documentation CD that came with your machine provides you with the Driver files that allow you to use the CUPS driver or PostScript driver (only available when you use a machine which supports the PostScript driver) for printing on a Macintosh computer. A TWAIN driver is also provided for scanning on a Macintosh computer.
Macintosh Drivers Uninstalling Macintosh Driver If the printer driver does not work properly, uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Macintosh. 1. 2. 3. 4. 5. 6. 7. 40 Make sure that the machine is connected to your computer and powered on. Click the Applications folder. Click the Xerox folder. Click Printer Software Uninstaller. Select the programs you want to uninstall and click Uninstall. Enter your password. Select Close.
Linux Drivers Linux Drivers You need to download the Linux software package from the Xerox Web site to install the printer software. Procedure for Installing the Linux Unified Driver 1. 2. 3. 4. 5. 6. 7. Make sure that the machine is connected to your computer and powered on. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator.
Unix Drivers Unix Drivers Unix printer drivers are located on the Software and Documentation CD delivered with your machine. To use the Unix printer driver, you need to install the Unix printer driver package first, then set up the printer. The installation procedure is common for all variants of Unix OS mentioned. Procedure for Installing the Unix Driver Package 1. 2. 3. 4. 5. 6. 7. 8. Make sure that the machine is connected to your computer and powered on. Acquire root privileges.
Unix Drivers Type the IP address or DNS name of the printer in the Device textbox for network connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible. It is not possible to enter a numeric IP address. 7. Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally USB type is available on Sun Solaris OS. 8. Select Copies to set the number of copies. 9. Check the Collate option to receive copies already sorted. 10.
Sharing Your Machine Locally Sharing Your Machine Locally If a host computer is directly connected to the machine with a USB cable and is also connected to the local network environment, the client computer connected to the local network can use the shared machine through the host computer to print. Follow the steps below to set up the computers to share your machine locally. Windows Host Computer Setup 1. 2. 3. Install your printer driver. Refer to Printer Drivers.
Sharing Your Machine Locally Macintosh The following steps are for Macintosh OS X 10.8.5. Refer to Macintosh Help for other OS versions. Host Computer Setup 1. 2. 3. 4. Install your printer driver. Refer to Installing Macintosh Driver. Open the Applications folder, select System Preferences and select Print & Fax or Print & Scan. Select the printer to share in the Printers list. Select Share this printer. Client Computer Setup 1. 2. 3. 4. Install your printer driver.
Windows Printing Windows Printing LPR Printing Ensure Print Services for Unix Is Enabled Follow the relevant steps below that are specific to your operating system: Windows 2003 1. 2. 3. 4. 5. 6. 7. 8. From the desktop, select the My Network Places icon and select Properties. Select the Local Area Connection icon and select Properties. Verify that the Internet Protocol (TCP/IP) protocol has been loaded. If this software is not present, install it using the documentation provided by Microsoft.
Windows Printing 6. 7. Check the check box for LPR Port Monitor to enable the service. Select the OK button. Your computer may need to restart. Windows 2008 1. 2. 3. 4. 5. Select Start > Administrative Tools. Select Print Management. Select the + sign for Print Servers. Select the print server to which you want to add the printer and select Add Printer. Check the check box for LPR Port Monitor to enable the service. Select the OK button. Your computer may need to restart. Install Printer Driver 1. 2.
Windows Printing Internet Printing Protocol (IPP) Port The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones. Note: IPP Printing is enabled by default. How to Enable the IPP Port 1. 2. 3. 4. 5.
Windows Printing 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. For: • Windows 2003 - select Settings >Printers. • Windows Vista - select Add a Local Printer. • Windows 7 - select Start > Control Panel > Hardware and Sound > Devices and Printers. Select Add a Printer in the far left column. For Windows 7 select Add a network, wireless or Bluetooth printer. The Add Printer Wizard window displays. Select the Next button. Select The Printer that I want isn’t listed. Select a shared printer by name.
Windows Printing 6. b. For Port Number, enter the required port number (1 - 65535). Select Apply to save the changes or Undo to return the settings to their previous values. Note: The settings are not applied until you restart the machine. Install Printer Driver Refer to Printer Drivers. Configure the Windows Printer Driver Manual Print Driver Configuration To configure the printer driver without using Bi-directional communication: Follow the steps below: 1. 2. 3. 4. 5. 6.
Windows Printing AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices and Macintosh OS-based devices. AirPrint-enabled printers let you print directly from a Macintosh or from an iPhone, iPad, or iPod touch. 1. 2. 3. 4. Notes: • Not all applications support AirPrint. • Wireless devices must join the same wireless network as the printer. • For AirPrint to function, both IPP and Bonjour (mDNS) protocols must be enabled.
Windows Printing Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or any other Web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print service. You can print your document or e-mail with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you don’t need to install the printer driver on the mobile device.
Paper and Media 3 This chapter contains information about the different types of stock and stock sizes that can be used on your machine, available paper trays, and the types of stock and sizes supported by each tray.
Loading Paper Loading Paper One paper tray and a manual feed slot are standard on your machine. Various media sizes and types can be used in the trays. For more media specifications, refer to Media Specifications. Preparing Paper for Loading Before loading paper into the paper trays, flex or fan the edges of the paper stack. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.
Loading Paper 2. To accomodate longer paper, press the paper tray extender lever (1) and slide the lever to the desired position. Press and slide the paper length guide (2) until it lightly touches the end of the paper stack. 3. Position the width guide by pressing the lever and sliding it towards the stack of paper, until it gently touches the side of the stack. Insert the paper tray into the machine.
Loading Paper Loading the Manual Feed Slot 1. Press to open the manual feed slot, located on the front of the machine. Note: The manual feed slot holds 1 sheet of the following media: 20 lb (80 g/m²) plain paper, transparency, label, envelope or cardstock. 2. Load the print material between the width guides with the print side facing up. Note: Hold a transparency by the edge and avoid touching the print side. 3. Adjust the paper guide to the width of the print material.
Loading Paper 3. 4. Load the envelope short edge feed and with the flap facing down as shown in the illustration. Adjust the paper guide to the width of the print material. Note: If the media prints with curl, wrinkles, a crease, or black bold lines, open the rear cover and print again. 5. 6. After loading paper in the manual feed slot, ensure you select the Paper tab in the print driver to specify the correct paper size and type. For the source, you must select Manual Feeder.
Setting Paper Size and Type and Source Setting Paper Size and Type and Source For printing, select the paper size and type in the application program you use on your computer. Alternatively, to change the paper size and type on your computer, select Xerox Easy Printer Manager > (Switch to advanced mode) > Device Settings.
Media Specifications Media Specifications Media Guidelines When selecting or loading paper, envelopes, or other special media, adhere to these guidelines: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor.
Media Specifications Media Types Note: Some features may not be available on your model. Check your machine type in Getting Started. The table below shows the media types supported for Print for each tray for the following paper sizes: • A4 8.27 x 11.69 inches (210 x 297 mm) • Letter 8.5 x 11.0 inches (216 x 279 mm) • Legal 8.5 x 14.0 inches (216 x 355 mm) • Oficio 8.5 x 13.5 inches (216 x 343 mm) • Folio 8.5 x 13.
Media Specifications The table below shows the media types supported for Print for each tray for the following paper sizes: • JIS B5 7.17 x 10.12 inches (182 x 257 mm) • ISO B5 6.93 x 9.84 inches (176 x 250 mm) • Executive 7.25 x 10.50 inches (184.2 x 266.7 mm) • A5 5.85 x 8.27 inches (148.5 x 210 mm) • A6 4.13 x 5.85 inches (105 x 148.5 mm) • Postcard 4 x 6 inches (101.6 x 152.4 mm) • Monarch Envelopes 3.88 x 7.5 inches (98.4 x 190.5 mm) • DL Envelopes 4.33 x 8.
Media Output Locations Media Output Locations The machine has two output locations: • Output tray, face down, up to a maximum of 150 sheets of 20 lb (80 g/m²) paper, 10 transparencies and 10 sheets of labels. Note: Only one transparency or label can be fed at a time. • Rear cover, face up, one sheet at a time. The machine sends output to the output tray by default.
Media Output Locations Using the Rear Cover Note: Some features may not be available on your model. Check your machine type in Getting Started. When using the rear cover, paper comes out of the machine face up. Printing from the bypass tray to the rear cover provides a straight paper path and might improve the output quality when printing on special media. Whenever the rear cover is open, the output is delivered there. Note: The rear cover output can only be used for simplex jobs.
Media Output Locations 64 Xerox® Phaser® 3052/3260 User Guide
Print 4 This product produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. To access the many printer drivers which can be used with your machine, refer to the driver CD or download the latest versions from the Xerox Web site at www.xerox.com.
Printing Using Windows Printing Using Windows The following provides an overview of the print procedure and features available when printing using Windows. Notes: • • Some options may be unavailable depending on your printer model and configuration. Images are representative only. Print Procedure Documents can be printed from your computer using the printer drivers supplied. The printer driver must be loaded on each PC which uses the machine for printing.
Printing Using Windows 4. Click OK. When you save Favorites, all current driver settings are saved. To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. To delete a saved setting, select it in the Favorites tab and click Delete. Note: Only user-generated favorites can be deleted. Preview Tab The Preview tab, in the right panel, is visible only on the Favorites tab. It displays a graphical summary of your selections.
Printing Using Windows Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide This button opens the user guide when an error occurs. You can then open the troubleshooting section in the user guide. Basic Tab The Basic tab provides selections for the print mode to use and options to adjust how the document appears on the printed page. These options include orientation settings, quality settings, layout options, and 2-sided printing settings.
Printing Using Windows 2-Sided Printing You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. Note: Some features may not be available on your model. • • • • • Printer Default: If you select this option, this feature is determined by the settings made on the control panel of the printer. None: The document is printed single-sided. Long Edge: This is the conventional layout used in book binding. Short Edge: This is the type often used with calendars.
Printing Using Windows Graphics Tab Use the following options to adjust the print quality for your specific printing needs. Quality This option allows you to select Standard or High Resolution graphics. Font/Text • • All Text Black: Select this check box to have all text in your document print in solid black, regardless of the color it appears on the screen. Advanced: Use this option to set font options. True Type fonts can be downloaded as Outline or Bitmap Images or printed as Graphics.
Printing Using Windows Watermark This option allows you to print text over an existing document. There are several predefined watermarks that come with the printer which can be modified, or you can add new ones to the list. Using an Existing Watermark Select the required watermark from the Watermark drop-down list. You will see the selected watermark in the preview image. Creating a Watermark 1. Select Edit from the Watermark drop-down list. The Edit Watermark window appears. 2.
Printing Using Windows 4. 5. Select Save. The name appears in the Overlay List box. Select OK. Note: The overlay document size must be the same as the documents you print with the overlay. Do not create an overlay with a watermark. 6. 7. 8. Select OK on the Advanced tab page. Select OK in the main Print window. An Are you Sure? message displays. Select Yes to confirm. Using a Page Overlay 1. Select the required overlay from the Overlay drop-down list box.
Printing Using Windows Earth Smart Tab The Earth Smart tab provides options to decrease the amount of energy and paper used in the printing process and displays a visual representation of the savings made. Note: This Tab option may be unavailable depending on your machine configuration. Type The Type drop-down list is used to select the main Earth Smart option for the printer. • None: No energy or paper saving options are automatically selected.
Printing Using Windows Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads, supplies ordering, and the Xerox Web site.
Xerox Easy Printer Manager (EPM) Xerox Easy Printer Manager (EPM) Xerox Easy Printer Manager is a Windows-based application that combines Xerox machine settings into one location. Xerox Easy Printer Manager conveniently combines device settings as well as printing/scanning environments, settings/actions, Scan to PC, and Fax to PC. All of these features provide a gateway to conveniently use Xerox devices. Xerox Easy Printer Manager installs automatically during driver installation.
Printing Using Macintosh Printing Using Macintosh This section explains how to print using a Macintosh. You need to set the print environment before printing. Refer to Installation and Setup. Printing a Document When you print with a Macintosh, you need to check the printer driver setting in each application you use. Follow the steps below to print from a Macintosh. 1. Open the document you want to print. 2. Open the File menu and select Page Setup (Document Setup in some applications). 3.
Printing Using Macintosh Layout The Layout option provides options to adjust how the document appears on the printed page. You can print multiple pages on one sheet of paper. Two-Sided: Allows you to print a double -side document. Reverse page orientation: Allows you to reverse the page orientation (rotate 180 degrees). For example, to print the top of a document on the left edge of the paper, select landscape orientation and select Reverse Page Orientation.
Printing Using Macintosh Two Sided Printing You can print on both sides of the paper. 1. From your Macintosh application, select Print from the File menu. 2. Select Layout from the drop-down list under Orientation. 3. Select On from the Two Sided Printing option. 4. Select the other options you want to use and select Print. Using AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devicesand Macintosh OS-based devices.
Printing Using Linux Printing Using Linux Printing from Applications There are a lot of Linux applications that allow you to print using Common Unix Printing System (CUPS). You can print on your machine from any such application. 1. Open an application, and select Print from the File menu. 2. Select Print directly using lpr. 3. In the LPR GUI window, select the machine from the printer list and select Properties. 4.
Printing Using Linux 3. 4. 80 The Printer Properties window opens. The following five tabs display at the top of the window: • General: This option allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. • Connection: This option allows you to view or select another port. If you change the machine port from USB to parallel or vice versa while in use, you must re-configure the machine port in this tab.
Printing Using Unix Printing Using Unix Printing Files After installing the printer, choose any of the images, text, PS to print. 1. Execute “printui ” command. For example, if you are printing “document1” use printui document1 command. This will open the Unix printer driver Print Job Manager in which the user can select various print options. 2. Select a printer that has already been added. 3. Select the printing options from the window such as Page Selection. 4.
Printing Using Unix Margins Tab • • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings Tab Select various options in the JCL and General frames to customize various settings.
5 Security This chapter describes how to configure the Security features for the machine. The following topics are mentioned in this chapter: • Security at Xerox • Security Settings • Machine Digital Certificate Management • SNMP • SNMPv3 • IP Sec • IP Filtering • 802.
Security at Xerox Security at Xerox For the latest information on securely installing, setting up and operating your machine see the Xerox Security Information Web site located at www.xerox.com/security. Security Settings To prevent unauthorized changes to printer settings, ensure a login ID and password are entered in the System Administrator area. Administrator Accounts 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.
Security Settings Feature Management The Feature Management screen allows you to control the Services, Physical Ports, PC Scan Security and Network Protocols that are available on the machine. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select Properties. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. 5.
Machine Digital Certificate Management Machine Digital Certificate Management The following topics are covered in this section: • Overview • Information Checklist • Access the Machine Digital Certificate Management Screen • Create a Self Signed Certificate • Install a CA Signed Device Certificate • Enable Secure Connection Overview The machine can be configured for secure access with the SSL (Secure Socket Layer) protocol via Digital Certificates. SSL enables secure access to the machine.
Machine Digital Certificate Management 4. 5. 6. 7. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. In the Security link on the left hand side select the Network Security link. Select the Digital Certificate link. The Certificate Management page displays. Select Add. Select one of the following options: • Install/Create Device Certificate or CSR.
Machine Digital Certificate Management Create a Certificate Signing Request 1. 2. 3. In the Install/Create New Certificate area select Create Certificate Signing Request. Select Next. In the Certificate Signing Request (CSR) area: a. Enter a Friendly Name to identify the request. b. In the 2 Letter Country Code field enter the Country Code that represents the country in which the machine is located. The country code must be entered as a two-character ISO 3166 country code. c.
Machine Digital Certificate Management Install Root Certificate 1. 2. 3. 4. 5. 6. 7. 8. In the Install Root Certificate area select Install new Root Certificate. Select Next. In the Certificate Information area, enter a Friendly Name to identify the certificate. In the Root Certificate area click Browse to find the certificate file on your computer. Select the file. Click Next. Select the Apply button to accept the changes.
Machine Digital Certificate Management Edit or Delete a Certificate 1. 2. 3. 4. 5. 6. 7. 106 At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side, select the Network Security link. Select the Digital Certificate link.
SNMP SNMP SNMP (Simple Network Management Protocol) settings can be configured via CentreWare Internet Services. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. 5. In the Network Settings link select the SNMP link. 6. Select SNMPv1/v2. a.
SNMP To Delete Community Names or SNMP Traps 1. From the SNMP page, in the Community Names or SNMP Traps area select the name or address you want to delete. 2. Select Delete. 3. Select Yes. Note: Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine (e.g., Xerox CentreWare Web, any third party network management applications, etc.).
SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. 5. In the Network Settings link select the SNMP link. 6. Select the SNMPv3 link. The SNMPv3 page displays. 7. In the Setup area: a.
IP Sec IP Sec IP Sec (IP Security) is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols, that secure IP communications at the network layer of the protocol stack, using both authentication and data encryption techniques. The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key, following a network negotiating session between the initiator (client workstation) and the responder (printer or server).
IP Filtering IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering allows you to prevent unauthorized access by IP (Internet Protocol). The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses permitted to communicate with the machine.
IP Filtering 4. 5. 6. 7. Enter the IPv6 address in the form of a CIDR convention. Prefix indicates the number of leftmost bits to be referenced. For example: 2001:DB8:1234:215:215:99FF:FE04:D345 / 128 is used to reference a complete address. 2001:DB8:1234:215:215:99FF:FE04:D345 / 64 is used to reference prefix address consisted of leftmost 64 bits only. 2001:DB8:1234:215:215:99FF: / 80 is used to reference prefix address consisted of leftmost 80 bits only.
802.1X Authentication 802.1X Authentication This is the procedure to follow to install and setup 802.1X Authentication: Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks. The Administrator can configure the machine to use one EAP type.
802.1X Authentication Select 802.1X in the directory tree. The 802.1x Security page displays. a. For 802.1x Security, select the Enable check box to enable. b. From the Authentication Methods area select one of the following methods: • EAP-MD5 • EAP-MSCHAPv2 • PEAP • TLS 7. If you select EAP-MD5, EAP-MSCHAPv2 or PEAP, the Credentials option appears. Enter the required details in the Username and Password fields. 8. If you select PEAP or TLS, the Server Validation option appears.
Maintenance 6 This chapter includes: • Consumables • General Care • Software Update Xerox® Phaser® 3052 / 3260 User Guide 115
Consumables Consumables Customer-replaceable consumable supplies for this printer include the following: • Xerox Phaser 3052 / 3260 Standard Capacity Toner Cartridge • Xerox Phaser 3052 / 3260 High Capacity Toner Cartridge • Xerox Phaser 3052 / 3260 Standard Capacity Drum Cartridge Placing an Order for Xerox Consumables: Xerox supplies for your printer can be ordered in several ways: • Contact your local Xerox Representative or reseller.
Consumables Checking the Status of Consumables You can check the status of your installed printer consumables at any time in several ways. From the Printer If you enabled the Low Toner Indicator (usually during setup of your printer) an orange LED symbol at the top of the control panel indicates the status of the toner level in the toner cartridge. • When that symbol light is off (as shown), the toner cartridge still has normal capacity.
Consumables Use CentreWare Information Services (CWIS) to check supplies status. Note: You must have the printer connected to the network to access CWIS. It will not be available via a USB connection. 1. 2. 3. 4. Enter the IP Address of the printer in your Internet browser. If prompted from the CentreWare page, enter the ID (admin) and Password (1111). Select the Status tab. Click Supplies in the left navigation to see the toner levels and imaging unit levels in the printer.
General Care General Care Redistributing Toner When the toner cartridge is near the end of its life: • White streaks on prints or light printing occurs. • The toner LED light at the top of the control panel is blinking orange if the Low Toner Alert feature has been enabled. If either of these conditions occurs, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
General Care 4. 5. Insert the toner cartridge slowly into the printer, pushing it until it locks into place. Close the front cover of the printer. The Machine Status light should be solid green, indicating the printer is ready to print. Replacing the Toner Cartridge When the Toner LED light on the control panel is solid orange, it is time to replace the toner cartridge. To replace the cartridge, follow the instructions provided below or with the consumable.
General Care 4. Slowly shake the new cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 5. 6. Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine.
General Care 3. 4. Pull the drum cartridge out slowly by the handle. Remove the new drum cartridge from the packaging. Use the handle on the cartridge to avoid touching sensitive parts that can be easily damaged. CAUTION: Do not touch the green underside of the drum cartridge. Use the handle on the cartridge to avoid touching this area. 5. Hold the new drum cartridge by the handle and insert it into the machine until it locks into place. 6. 7. Re-install the toner cartridge.
General Care Cleaning the Machine WARNING: When cleaning the machine do NOT use organic or strong chemical solvents or aerosol cleaners. Do NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation. Keep all cleaning materials out of the reach of children. WARNING: Do not use pressurized air-spray cleaning aids on or in this equipment.
General Care 3. Remove the cartridges: 1: Pull out the toner cartridge and place it on a clean flat surface. 2: Remove the drum cartridge using the handle and place it on a clean flat surface. CAUTION: • 4. To prevent damage to the drum cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. With a dry, lint-free cloth, wipe away any dust and spilled toner from the cartridge area.
General Care 7. Plug in the power cord and turn the machine on. When the Machine Status light is solid green, the printer is ready to print. Moving the Machine • • When moving the machine, do not tilt or turn it upside down as the inside of the machine may become contaminated with toner, which can cause damage to the machine or adversely affect print quality. When moving the machine, make sure to hold the machine securely from the bottom.
Software Update Software Update Xerox is continually seeking to improve its products. A software revision may become available to improve the functionality of your machine. The Software Upgrade feature allows the customer to upgrade the machine software without needing a Customer Service Representative to be present. The Software Upgrade Process The software can be upgraded over a network connection using CentreWare Internet Services.
Software Update 11. The Firmware Upgrade Wizard screen appears. In the Firmware File area: a. Select Browse. b. Locate and select the software upgrade .hd file obtained earlier. c. Select Open. 12. Select Next. The firmware will now be verified and display information about the upgrade file. 13. Select Next to continue. The upgrade should take less than 10 minutes unless there are network issues. 14. Once the machine has completed the upgrade it will reboot automatically.
Software Update 128 Xerox® Phaser® 3052 / 3260 User Guide
Troubleshooting 7 This chapter includes: • Overview • Clearing Paper Jams • Common Problems • Further Assistance Xerox® Phaser® 3052/3260 User Guide 129
Overview Overview This section provides information on what to do if a problem occurs with your machine. Follow this problem-solving procedure: 1. When the machine status light changes or an error occurs, follow the steps indicated in this section to resolve the problem. 2. If the problem cannot be resolved, power off and on, and try the job again. 3. If the problem persists, call for service.
Overview Status LED Toner WPS Power ECO Color Orange Blue Blue Green Status Description Blinking Small amount of toner is left in the cartridge. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (See Redistributing Toner.) On The toner cartridge has almost reached its estimated cartridge life. It is recommended to replace the toner cartridge (see Replacing the Toner Cartridge). Off The toner cartridge is at normal capacity.
Overview Avoiding Paper Curl 1. 2. Open the rear cover. Leave the rear cover open. Prints will be delivered face up. Note: The rear cover output can only be used for simplex jobs one sheet at a time. Do not leave rear cover open for duplex jobs. Note: Use when the printout has more than 20mm curl. Also effective to prevent wrinkling when printing envelopes.
Clearing Paper Jams Clearing Paper Jams When a paper jam occurs, the machine status light turns orange. Check the accessible machine areas for paper stuck in the paper path and remove it carefully. Follow these directions to resolve paper jam problems in various areas of the machine. Paper Tray Jams 1. 2. Pull out the paper tray. Remove any jammed paper by gently pulling it straight out. 3. 4. Pull the paper tray out completely to access inside the machine.
Clearing Paper Jams 5. When the baffle drops down, remove any paper from that area of the paper path. 6. Push the baffle back up in place until the two latches click. 7. Ensure the paper is loaded correctly. Insert the tray back into the machine until it snaps into place. Printing automatically resumes.
Clearing Paper Jams Manual Feed Slot Jams 1. 2. 3. 4. If the paper is not feeding properly, pull the paper out of the machine. Close the Manual Feed Slot cover. Open the machine front cover and then close it. Re-load the paper in the Manual Feed Slot to resume printing. Clearing Jams Inside the Machine CAUTION: Some areas of the machine are hot. Take care when removing paper from the machine. 1. Open the front cover. Pull the toner cartridge out. 2.
Clearing Paper Jams 3. 4. Reinstall the toner cartridge. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place. Close the front cover. Printing automatically resumes. Duplex and Exit Area Jams 1. Open the rear cover of the machine. 2. Press down and pull out the green latches (and attached baffle) on either side of opening.
Clearing Paper Jams 3. 4. 5. Remove any paper you see, working slowly so that you don’t tear any pieces or damage machine parts. After removing the paper you see, pull the baffle up until the latches click into place. Close the rear cover. Printing will resume automatically.
Common Problems Common Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Paper Feeding Problems Condition Suggested Solutions Paper jams during printing. • Clear the paper jam. (See Clearing Paper Jams.) The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray.
Common Problems Printing Problems Condition The machine does not print. Possible Cause Suggested Solutions The machine is not receiving power. • Check the power cord connections. • Check the power switch and the power source. The machine is not selected as the default printer. • On your PC, select your machine as your default printer in Windows. Check the machine for the following: • The front door is not closed. Close the front door. • Paper is jammed. Clear the paper jam. (See Avoiding Paper Jams.
Common Problems Condition Half the page is blank. The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. 140 Possible Cause Suggested Solutions The page orientation setting may be incorrect. • Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. • Ensure that the paper size in the printer driver settings matches the paper in the tray.
Common Problems Condition Possible Cause Suggested Solutions The machine does not print a PDF file correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. • Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The print quality of photos is not good. Images are not clear.
Common Problems Condition Dropouts A aBb C A aBb C A aBb C A aBb C A aBb C Suggested Solutions If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. (See Media Guidelines.) • The paper lot is damaged. The manufacturing processes can cause some areas to reject toner. Try a new ream or brand of paper.
Common Problems Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged; run a few prints through the machine and if you still have the problem, remove the toner cartridge and install a new one. (See Replacing the Toner Cartridge.) • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Common Problems Condition Suggested Solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. (See Media Guidelines.) • Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. (See Cleaning the Machine.) Solid Black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Common Problems Condition Horizontal stripes A aBb C A aBb C A aBb C A aBb C A aBb C An unknown image repetitively appears on a few sheets, or loose toner, light print, or contamination occurs. Suggested Solutions If horizontally aligned black lines, stripes, streaks or smears appear: • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. (See Replacing the Toner Cartridge.
Common Problems Common Windows Problems Condition Suggested Solutions File in Use message appears during installation. • Exit all software applications. Remove all software from the printer’s startup group, then restart Windows. Re-install the printer driver. General Protection Fault, Exception OE, Spool 32, or Illegal Operation messages appear. • Close all other applications, reboot Windows and try printing again. Fail To Print, A printer timeout error occurred messages appear on your PC.
Common Problems Common Linux Problems Refer to your Linux User Guide for further information on Linux error messages. Condition The machine does not print. Suggested Solutions • Check if the printer driver is installed on your system. Open the Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open the Add new printer wizard to set up your machine.
Further Assistance Further Assistance For any additional help visit our customer Web site at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Locating the Serial Number The serial number can be found: • On the machine’s data plate on the rear cover. • On the Configuration report. See instructions below to print the report. • On the CentreWare Internet Services Home page. See below to access CWIS status and reports.
Specifications 8 This chapter includes: • Machine Specifications • Print Specifications • Network Environment • System Requirements • Electrical Specifications • Environmental Specifications Xerox® Phaser® 3052/3260 User Guide 149
Machine Specifications Machine Specifications Machine Configurations Component Phaser 3052NI Phaser 3260DI, DNI Hardware Configuration 600 mHz Processor 256 MB Memory Paper Tray and Manual Feed Slot 600 mHz Processor 256 MB Memory Duplex Unit Paper Tray and Manual Feed Slot Connectivity Configuration Network, Wireless and USB DI: Wireless and USB DNI: Network, Wireless and USB Machine Size (width x depth x height) Machine Weight Net (with consumables) Access 15.87 lbs (7.2 kg) 16.31 lbs (7.
Print Specifications Print Specifications Feature Phaser 3052NI Phaser 3260DI/DNI Speed: Simplex Up to 27 ppm on Letter Up to 26 ppm on A4 Up to 29 ppm on Letter Up to 28 ppm on A4 Speed: Duplex Manual Duplex Automatic Duplex Up to 13 ppm on Letter Up to 12 ppm on A4 Maximum Print Area Maximum Print Resolution Average Print Cartridge Yield 8.
Print Specifications Media Specifications Paper Trays Feature Phaser 3052NI / Phaser 3260DI, DNI 250 sheets 20 lb (80 g/m²) bond paper Capacity: Main Tray 16 - 43 lb (60 to 163 g/m²) Media Weights Media Sizes Length: min: 5.85 inches (148 mm); max: 14 inches (356 mm) Width: min: 4.13 inches (105 mm); max: 8.
Network Environment Network Environment Item Phaser 3052NI Phaser 3260DI/DNI Network interface • Ethernet 10/100/1000 Base-TX • 802.11b/g/n Wireless LAN • High Speed USB 2.0 DI: 802.11b/g/n Wireless LAN and High Speed USB 2.0 DNI: Ethernet 10/100/1000 Base-TX, 802.11b/g/n Wireless LAN, and High Speed USB 2.0 Network operating system • • • • Windows 7, 8 / XP / Server 2003 / Server 2008/ Vista / Server 2008 R2 Various Linux OS Mac OS X 10.5 ~ 10.
System Requirements System Requirements Microsoft® Windows® Operating System CPU RAM Free HDD Space Windows Server® 2003 (32/64 bit) Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
System Requirements Linux Operating System CPU • Fedora 11-19 • • OpenSuSE® 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 Debian 5.0, 6.0, 7.0, 7.1 • • Redhat® Enterprise Linux 5, 6 SuSE Linux Enterprise Desktop 10, 11 • Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD Space 1 GB (2 GB) • Mint 13, 14, 15 Unix Operating System Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.
Electrical Specifications Electrical Specifications Feature Phaser 3052NI/ Phaser 3260DI/DNI Frequency 50/60 Hz Electrical Voltage Low voltage: 110 - 127 VAC High voltage: 220 - 240 VAC Average Power Consumption Operating Average: Maximum 400 Watts Power Save mode: Less than 1.2 Watts Power Off mode: Less than 0.
Environmental Specifications Environmental Specifications Feature Phaser 3052NI/ Phaser 3260DI/DNI Operating Temperature both printer and consumables Between 10 - 32 degrees C (50 - 90 degrees F) Relative Humidity Acceptable Humidity range: 10 - 80% Optimal humidity range: 20 - 70% Optimal relative humidity at 28 degrees C (82 F) Note: Under extreme environmental conditions, such as 10 C and 80% relative humidity, defects can occur due to condensation.
Environmental Specifications 158 Xerox® Phaser® 3052/3260 User Guide
Safety 9 This chapter includes: • Electrical Safety • Operational Safety • Maintenance Safety • Environmental, Health, and Safety Contact Information Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.
Electrical Safety Electrical Safety General Guidelines WARNING: Unauthorized alterations, which may include the addition of new functions or connection of external machines, may impact the machine certification. Contact your Xerox representative for more information. • • Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.
Electrical Safety • • • • • • Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary. Do not place the printer in an area where people can step on the power cord. Do not place objects on the power cord. Do not plug or unplug the power cord while the power switch is in the On position. If the power cord becomes frayed or worn, replace it.
Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • Do not remove any paper trays while the printer is printing. Do not open the doors when the printer is printing.
Operational Safety • For optimum performance, use the printer at the elevations specified in Environmental Specifications. Printer Supplies • • • • • • Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies. Store all consumables in accordance with the instructions given on the package or container.
Maintenance Safety Maintenance Safety • • • • Use supplies and cleaning materials only as directed in the Maintenance section of this manual. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Clean with a dry lint-free cloth only.
Maintenance Safety Symbol Description Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal.
Environmental, Health, and Safety Contact Information Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 ASK-XEROX Canada: 1-800 ASK-XEROX Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Regulatory 10 This chapter includes: • Basic Regulations • Material Safety Data Xerox® Phaser® 3052/3260 User Guide 167
Basic Regulations Basic Regulations Xerox has tested this device to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this device in a typical office environment. United States (FCC Regulations) This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Basic Regulations European Union CAUTION: This is a Class A product. In a domestic environment, this product can cause radio interference in which case the user could be required to take adequate measures.
Basic Regulations Paper Types This product can be used to print on both recycled and virgin paper, approved to an environmental stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight paper (60 g/m2), which contains less raw material and thus save resources per print, may be used in certain applications. We encourage you to check if this is suitable for your printing needs.
Basic Regulations If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, consider that this device may then only switch to a lower energy level after a longer period of time or not at all. To learn more about Xerox participation in sustainability initiatives, visit our Web site at: www.xerox.com/about-xerox/environment/enus.html. For additional information on energy or other related topics, visit: www.xerox.com/about-xerox/environment/enus.html or www.xerox.
Basic Regulations Deutschland Turkey RoHS Regulation In compliance with Article 7 (d). We hereby certify: "It is compliant with the EEE Regulation." EEE yönetmeliğine uygundur. Regulatory information for 2.4 Ghz Wireless LAN Module This product contains a 2.4 Ghz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive 99/5/EC.
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.
Material Safety Data 174 Xerox® Phaser® 3052/3260 User Guide
Recycling and Disposal 11 This chapter includes recycling and disposal information for: • All Countries • North America • European Union • Other Countries Xerox® Phaser® 3052/3260 User Guide 175
All Countries All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
North America North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and disposal information, contact your local authorities.
European Union European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
European Union Business Users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Disposal Outside of the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol.
Other Countries Other Countries Please contact your local waste management authority to request disposal guidance.