XEROX WorkCentre Pro 665, 685, 765, 785 System Administrator’s Guide
Xerox Limited, Global knowledge and Language Services, Enterprise Centre, Bessemer Road, WELWYN GARDEN CITY, AL7 1HL United Kingdom ©1999 by Xerox Corporation. All rights reserved. Xerox®, Xerox Limited® and all the products mentioned in this publication are trademarks of Xerox Corporation and Xerox Limited. Products and trademarks of other companies are also acknowledged.
Table of Contents Chapter 1 Introduction ............................................................................1-1 Finding Information in the System Administrator’s Guide (SAG)................1-1 Information provided by the User’s Guide ..................................................1-3 Document Conventions ..............................................................................1-5 Notes, Cautions, and Warnings..................................................................
Modifying or Deleting One Touch Dial Numbers .............................. 2-28 Pre-setting Group Numbers ............................................................2-29 Programming Group Send ............................................................... 2-31 Deleting or Modifying a Group Number.................................... 2-32 Filling out the One Touch Label................................................ 2-33 Setting the Department Codes ........................................................
Chapter 3 Receiving Documents ............................................................3-1 Basic Receive.............................................................................................3-2 Setting the Answer Mode (Line 1) ......................................................3-2 Setting the Answer Mode (Line 2) ......................................................3-3 Auto Receive ......................................................................................3-5 Manual Receive.........
Manual Group Dialing....................................................................... 4-13 Chapter 5 Transmitting Documents ....................................................... 5-1 Memory Send or Direct Send Default Mode............................................... 5-3 Memory Send ............................................................................................ 5-4 Direct Send ................................................................................................
Resending a Stored Fax...........................................................5-31 Secure Send Setting.........................................................................5-33 ITU-T Relay Communications ..................................................................5-34 ITU-T Relay Transmission................................................................5-34 Presetting ITU-T Relay Box ..............................................................5-37 Deleting a Relay Box .......................
Creating an ITU-T Mailbox ......................................................... 8-2 Deleting an ITU-T Mailbox ......................................................... 8-4 Storing a Document in a Local ITU-T Mailbox ........................... 8-5 Printing a Document Stored in a Local ITU-T Mailbox ............... 8-7 Deleting a Document Stored in a Local ITU-T Mailbox ............. 8-9 Remote ITU-T Mailbox .....................................................................
Pending Jobs Report ........................................................................9-23 Department Code Report .................................................................9-24 Power Failure List.............................................................................9-25 Menu Map.........................................................................................9-26 Settings Report.................................................................................
Setting the Fax Receive Options.............................................................. 15-9 Setting the Receive Footer Option ................................................... 15-9 Receiving Faxes when the Printer is Unavailable ............................ 15-9 Receiving Secure Faxes .................................................................. 15-9 Setting the Receive Interval ...........................................................
Deleting a Department Code ..........................................................15-23 Printing Reports......................................................................................15-24 Activity Report Setup ......................................................................15-24 Confirmation Reports Setup ...........................................................15-24 Reception Reports Setup ...............................................................15-25 Printing the Settings Report..
Ordering Supplies...................................................................................... A-1 Ordering Supplies Automatically ............................................................... A-2 Setting-up Automatic Supplies Ordering ........................................... A-2 Setting up the destination.......................................................... A-2 Entering the part details ............................................................ A-4 Entering ordering details ...........
Environmental Compliance........................................................................ D-9 ENERGY STAR® .............................................................................. D-9 Environmental ChoiceM .................................................................... D-9 SWISS ENERGY 2000...................................................................... D-9 Telecommunications Requirements ........................................................
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Introduction 1 Introduction Thank you for purchasing the Xerox WorkCentre Pro. The WorkCentre is designed for ease of use, but to use your machine to its fullest potential, take some time to read the Documentation. You will be ready to send and receive faxes and make copies with your machine as soon as you have read the User Guide. You can then refer to topics in this System Administrator’s Guide as needed.
Introduction Polling - Chapter 7 Describes the Polling functions and instructs how to perform each function. Mailbox Communications - Chapter 8 Describes both the Xerox Mailbox system and the standard ITU-T Mailbox system and instructs how to use the mailbox functions for each system. Reports - Chapter 9 Describes the reports and lists and instructs how to setup or print each report. Copying Documents - Chapter 10 Describes the Copy functions and instructs how to perform each function.
Introduction Maintaining the Product - Appendix B Provides procedures to clean and maintain the machine. Includes detailed procedures for replacing the consumables. Product Data Sheet - Appendix C Environmental Specifications - Appendix D Provides the safety, data coupler, and Canadian certification information. Index Refer to the Index to locate specific information.
Introduction Basic Troubleshooting - Chapter 5 Guides the user through problem solving, and recommended corrective actions. Environment Specifications - A Provides the safety, data coupler, and Canadian certification information. Index Refer to the Index to locate specific information.
Introduction Document Conventions A document convention is simply a way of presenting information. This section explains the conventions used in the WorkCentre Pro User’s Guide. Many procedures require you to press a key to perform a function; these keys appear in boldface type. For example: Press Start to send a fax. When you use the Menu Mode, you may have to press a series of keys before arriving at the desired menu. The resulting screen message for each step appears next to the series of keys pressed.
Introduction Notes, Cautions, and Warnings This manual uses notes, cautions, and warnings to emphasize information the reader needs. Notes contain information that supplements the text. Notes are emphasized with italics. The following is an example of a note: Note: Notes are provided as additional information. The following are examples of a caution and a warning: CAUTION Do not touch the green drum surface. Touching the drum could reduce the print quality.
Programming the Machine 2 Programming the Machine This chapter contains detailed instructions for programming the WorkCentre from the Control Panel. Step-by-step instructions are provided for programming features using the Menu Mode, storing frequently used numbers to automatic dialing keys, and setting machine defaults. Using the Menu Mode Various functions of the WorkCentre are available by selecting menu items with the menu screen displayed on the Control Panel.
Programming the Machine Keys used in Menu Mode Operation The following table lists the keys commonly used when programming the machine in Menu Mode. Key Key Description Menu Press the Menu key to change the display from Standby Mode to the menu screen. When the menu screen is already displayed, press this key to scroll up through the menu selections. When a menu screen is displayed, press the Down arrow key to scroll down through the menu selections.
Programming the Machine To program a Menu feature using the scroll keys: 1. From the Standby Mode, press: 1. Fax features Menu 2. Print reports 3. Phonebook setup 4. Self test The active item is highlighted. 2. Using the and arrow keys, scroll through the list until the feature you wish to program is highlighted, then press the Enter key. 3. The next menu layer is displayed.
Programming the Machine Menu Flow Map 2-4 WorkCentre Pro 665/685/765/785
Programming the Machine WorkCentre Pro 665/685/765/785 2-5
Programming the Machine 2-6 WorkCentre Pro 665/685/765/785
Programming the Machine Character Entries When programming your Machine ID or names assigned to Speed Dial numbers and One Touch Keys, you enter characters. Also, many features programmed in the Menu Mode require text entries. The following table lists the keys used to enter characters. For more information on entering characters, refer to the character entry procedures later in this chapter. Keys used to Enter Characters Key Function Moves the cursor to the left to delete, change or add characters.
Programming the Machine Character Code Table The Character Code Table lists special characters that can be entered when programming the WorkCentre. The table lists the alpha keys in the left column and the characters that correspond to each key in the right column. To enter the special characters entry mode, press Int’l or key on the keyboard. Pressing the alpha key displays the special characters you can enter. Select your desired character by using or arrow keys, and press Enter.
Programming the Machine Entering Characters Using the Keyboard and the Numeric Keypad to enter characters: Correcting Characters Note: You may need to move the cursor to the left or right, then reposition the cursor prior to entering or deleting a new character. Replacing Characters Input correct characters over the existing characters. Enter name 1. Using the and arrow keys, position the cursor at the character to X ER IX I be corrected. Enter name 2. Enter the desired character.
Programming the Machine Deleting or Inserting Characters Enter name 1. Using the and arrow keys, position the cursor at the character X ER X to be deleted or at the point of insertion. Note: If you are not in the insert mode, pressing Delete deletes the character, but the spaces remain. Insert Enter name [Insert] 2. Press: . The message “Insert” is X ER X displayed. 3.To insert, enter the correct Enter name character(s). To delete, press Delete .
Programming the Machine Direct Access Function Keys The 14 Direct Access Function Keys, located in the left of the Control Panel, are programmed to perform some of the most frequently used features automatically. Several of these keys use multi-layered menus similar to the Menu Mode. The following maps illustrates the Direct Access Function Keys displaying the available programmable features.
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Programming the Machine Setting Up the Phonebook Remote telephone numbers can be assigned to Speed Dial numbers and/or One Touch Keys in the Phonebook. The numbers are used for Alpha Dialing, Speed Dialing, One Touch Dialing, Chain Dialing, Group Dialing and Polling Operations. Once preset, these features allow you to send documents or make a telephone call to frequently called numbers by pressing a few keys.
Programming the Machine • Determine which fax options you want to store with the One Touch or Speed Dial telephone number. The following options are available: Send Later: Select this option to designate the time you want to begin the job. Confirm Report: Select this option to print a confirmation report after the job. Listen to Dial: Select this option to turn the monitor speaker on. Fax Speed: Select this option to send documents at a slower speed.
Programming the Machine Once you assign a Speed Dial number and select Fax Options for that number, you can link the Speed Dial number to a One Touch Dialing Key for faster dialing. If you link the speed dial number to a one touch key, you can dial the number using both methods. Hint: To print a list of all assigned Speed Dial numbers, press: Phonebook (See the User’s Guide.) To assign Speed Dial numbers: 1. Press: Menu *** Enter speed dial nbr or [<] Back to previous STOP to complete 2.
Programming the Machine 4. Using the Keyboard and Numeric Keypad, enter the name (max. 20 characters) you want to assign to this Speed Dial number, then press Enter. Speed dial: 001 Name (20 max): Enter name After 2 seconds... Hint: Name (20 max): You can enter a pause or charge code in the primary and alternate telephone numbers. To enter a pause, press the Pause key. To enter a charge code, press the Charge Code key after entering the telephone number. Speed dial: 001 Fax number (128 max): 5.
Programming the Machine 6. Using the Numeric Keypad, enter the alternate telephone number, then press Enter; or to skip this step, press Enter. Fax options? 1. Yes 2. No 7. To skip the Fax Options, press complete the procedure. and go to step 25 to To program the Fax Options, press . Fax options 1. Done 2. Send later 3. Confirm report 4. Listen to dial 5. Fax speed 6. Subaddress 7. Line selection 8.
Programming the Machine Send Later 9. Enter the desired time you want to start the job (within 24 hours). For the 12 hour format, select AM/PM, then press Enter. 10. To add an additional option, go to step 8. To exit, press go to step 25 to complete the procedure. and Confirm Report 11. To print a confirmation report after each transaction, press To disable this option, press . . 12. To add an additional option, go to step 8. To exit, press go to step 25 to complete the procedure.
Programming the Machine Sub address 17. To exit this option, press . To send a document to a sub address location, press select SUB. to To poll a document from a sub address location, press select SEP. to Subaddress SUB (20 max): 18. Enter the numeric remote sub address, then press Enter. . Note: Secure address locations require a password if the address is secure. Go to Step 19. If not go to Step 21. 19.
Programming the Machine Line Selection** 23. To select either line, press . To select Line #1, press . To select Line #2, press . 24. To add an additional option, go to step 8. To exit, press go to step 25 to complete the procedure. Speed dial: Press one touch key to enter or ENTER to skip and 001 25. To link this Speed Dial Number to a One Touch key, press the desired One Touch Key; or to skip this step, press Enter .
Programming the Machine Modifying or Deleting Speed Dial Numbers Use this procedure to change or delete a previously assigned Speed Dial number. When you enter the Speed Dial number you want to change or delete, the “Speed dial number Already assigned” message displays. To modify or delete a Speed Dial number: 1. Press: Menu *** Enter speed dial nbr or [<] Back to previous STOP to complete 2. Enter the Speed Dial number you want to modify, then press Enter. Speed dial number 1. Delete 2. Modify 3.
Programming the Machine Pre-setting One Touch Numbers Fifty One-Touch Keys can be programmed to dial a single telephone number, a Speed Dial number or a Group of numbers. An alternate telephone number can be stored with the One Touch key. If the number dialed is busy, the alternate number is dialed after the redial attempts. The alternate number dialing function is not performed in Relay, Polling, or Mailbox communications.
Programming the Machine 3. Using the Keyboard and Numeric Keypad, enter the name (max. 20 characters) you want to assign to this One Touch number, then press Enter. One Touch key: 03 Name (20 max): Enter name After 2 seconds… Hint: Name (20 max): You can enter a pause or charge code in the primary and alternate telephone numbers. To enter a pause, press the Pause key. To enter a charge code, press the Charge Code key after you enter the telephone number.
Programming the Machine 5. Using the Numeric keypad, enter the alternate telephone number, then press Enter; or to skip this step, press Enter. Fax options? 1. Yes 2. No 6. To program the Fax Options, press To skip the Fax Options, press and go to step 7. and go to step 22. Fax options 1. Done 2. Send later 3. Confirm report 4. Listen to dial 5. Fax speed 6. Sub address 7. Line selection 7.
Programming the Machine Send Later 8. Enter the desired time (within 24 hours) you want to start the job. For 12 hour format, select AM/PM, then press Enter. Send later Time HH:MM 23:40 9. To add an additional option, go to step 7. To exit press and go to step 22. Confirm Report 10. To print a confirmation report after each transaction, press To disable this option, press . . 11. To add an additional option, go to step 7. To exit press and go to step 22. Listen to Dial 12.
Programming the Machine Fax Speed Note: Off selects the highest speed possible. 14. To select Off, press . 15. To select 14400bps, press . To select 9600bps, press . To select 4800bps, press . 16. To add an additional option, go to step 7. To exit, press and go to step 22. Sub address 17. To skip this option, press . Go to step 21. To send a document to a sub address location, press select SUB. to To poll a document from a sub address location, press select SEP.
Programming the Machine 19. To add a password to the sub address, press to select PWD; or to exit this option, go to step 20. Subaddress PWD (20 max): 20. Enter the numeric remote sub address password, then press Enter. 21. To exit the sub address option, press . 22. To add an additional option, go to step 7. To exit, press and go to step 25. Line Selection** 23. To select either line, press . To select Line #1, press . To select Line #2, press . 24. To add an additional option, go to step7.
Programming the Machine Modifying or Deleting One Touch Dial Numbers Use this procedure to change or delete a previously assigned One Touch number. When you press the One Touch key you want to change or delete, the “One Touch number Already assigned” message displays. To modify or delete a One Touch number: 1. Press: Menu Press one touch key or [<] back to previous STOP to complete 2. Press the One Touch key you want to modify or delete. One touch key 1. Delete 2. Modify 3. Retain 3.
Programming the Machine Pre-setting Group Numbers If you frequently send faxes to the same group of telephone numbers, you can assign these numbers to a Group. Only Speed Dial or One Touch numbers can be assigned to a group. Preset group numbers can also be used for polling. Hint: To print the Group Phonebook, press: Phonebook (See Chapter 9, “Reports”.) It is a good idea to create the list of names and numbers before you actually start programming the machine.
Programming the Machine 2. Using the Numeric Keypad, enter the number (1-1999) you want to assign to this group. Enter group number Group nbr (1-1999): 25 3. Press: Enter Group number: 0025 Group name (20 max): 4. Using the Keyboard and Numeric Keypad, enter the Group name, then press Enter. Enter name Group name (20 max): 5. Press the One Touch number you want to include in this Group, or enter the Speed Dial number and press Enter. Group number: Enter speed dial or OT ENTER to complete 0025 6.
Programming the Machine Hint: Group Transmissions are easier if a group is linked to a One Touch Key. 8. To assign this group to a One Touch key, press the One Touch key. To skip this step, press Enter. 9. The Enter Group Number screen redisplays. Press Exit or Stop to return to the Standby Mode. Programming Group Send The Programmed Group Send feature allows you to send a document to multiple remote parties in a single operation.
Programming the Machine Group nbr (1-1999): 5. Using the Numeric Keypad, enter the group number you want to use to send the document, then press Enter. The machine dials each number in the group and sends the document. Deleting or Modifying a Group Number 1. Press: Menu *** Enter group number or [<] back to previous ENTER to complete 2. Using the Numeric Keypad, enter the number of the Group you want to delete or modify, then press Enter. Enter group number: 1. Delete 2. Modify 3. Retain 3.
Programming the Machine Filling out the One Touch Label As you assign phone numbers to the One Touch keys, use a pencil to fill in the location name on the One Touch Label.
Programming the Machine Setting the Department Codes Use of the machine can be limited to authorized personnel within each department by setting up a Master Department Code and individual Department Codes. You can assign one Master Code and up to 98 Department Codes. The WorkCentre can then monitor the usage for each department. The Master Department Code is used to setup and modify the Department Code information. During the setup procedure, you are prompted to enter a 5-digit Master Department Code.
Programming the Machine Note: To reset the Department Code, the following is displayed. To recover the Department Code already being set, press 1. To set a new Department Code, press 2. Set dept. code 1. Recover old data 2. New 2. To setup the Master Department Code, press . To disable the Department Control feature, press Exit or Stop. Note: . Press If the Master Number is assigned, go to step 6 to set additional Department Codes. Enter master code Dept. number: Dept.
Programming the Machine 3. Using the Keyboard and Numeric Keypad, enter the name to assign to the Master Department, then press Enter. Enter master code Dept. number: 01 SERVICE After 2 seconds… Enter master code Dept. number: Master code: 01 4. Using the Numeric Keypad, enter the 5-digit master code to assign to the Master Department, then press Enter. Note: The 5-digit Master Code is required to access the Department Code feature to perform any modifications. Please remember your Master Code. 5.
Programming the Machine 7. Using the Keyboard and Numeric Keypad, enter the name to assign to this Department (max 20 characters), then press Enter. Refer to the “Character Entries” Section. Set dept. code Dept. number: Dept. name (20 max): 04 Enter name After 2 seconds… Set dept. code Dept. number: 04 SALES After 2 seconds… Set dept. code Dept. number: Dept. code: 04 8. Using the Numeric Keypad, enter the 5-digit Department Code to assign to this Department, then press Enter.
Programming the Machine Changing the Department Code Settings The “Master Department Code” is required to add, change, or delete the Department Code settings. This menu is not available to other department codes. To add or change the Department Code settings: 1. From the “Enter dept. code” screen, enter the Master Department Code, then press Enter. 2. Press: *** Menu 3. Select the Dept. Code option: Set dept. code 1. Yes 2. No To add or change Dept. codes, press , then go to step 4.
Programming the Machine 4. To modify the Department Codes currently set, press and go to Step 5. To set new Department Codes, press . Setting the information as desired. If needed, refer to “Setting the Department Codes” procedure. Set dept. code 1. Recover old data 2. New 5. Enter the Department number to change, then press Enter. Set dept. code Already assigned Dept. number: Dept. 02 After 2 seconds… Dept. number 1. Delete 2. Modify 3. Retain 6. To delete this Dept. code, press .
Programming the Machine Setting the Machine Default Settings Error Correct - ECM Default Setting Error Correction Mode (ECM) is an internationally-recognized error correction system. It enables communications with clean images since it automatically re-sends any portion of the document affected by line noise or distortion. This feature cannot be accessed if a document is stored in memory. Note: ECM must be set to On when the 33.6K BPS Modem is in your machine.
Programming the Machine Long Original Setting Using the Long Original setting enables the WorkCentre to scan long documents. The available length options are: 1 M: Allows document sizes up to 1 Meter in length (39.4 inches). If a document longer than 1M is scanned, a “Paper Jam” occurs. Any Length: Allows any length document to be scanned. Note: Selecting Any length turns off the document jam sensor. To set the Long Original setting: 1. Press: Menu *** Long original 1. 1m (39 Inches) 2.
Programming the Machine Bypass Tray Paper Size Setting 1. Select the paper size using the slider at the side of the bypass tray. Paper size setting: LGL: Select when you load Legal size paper. LTR: Select when you load letter size paper. A4: Select when you load A4 size paper. : This should only be selected when used with PC Printing. You select this size when you wish to use another paper size other than Legal Letter or A4, such as envelopes or labels. 2. Adjust the paper guides to the paper size.
Programming the Machine Redial Count and Interval Setting* When a document is reserved in memory and a job number is assigned, the machine automatically attempts to send the document according to the redial setting. Using this procedure, you can set the length of time between redial attempts (Interval), and the number of times your machine redials a number. The redial interval range is from 1 to 15 minutes, and the number of redials can be set between 0 and 14 attempts.
Programming the Machine 3. Using the Numeric Keypad, enter the number of minutes you want the machine to wait before redialing, then press Enter. You must use a leading 0. Redials Interval (01-15) min. 01 4. The menu selection screen redisplays. If you selected , press Exit or Stop to return to the Standby Mode, or enter 06 to go to redials screen again. 5. If you selected , use the Numeric Keypad to enter the number of times you want the machine to redial the number, then press Enter.
Programming the Machine Receive Interval You can set a certain interval to try to receive an incoming document when transmitting an outgoing document consecutively from the same phone line. The interval set by this procedure is inserted after every fourth transmission. 1. Press: Menu Receive interval Interval (00-15)min: 3 2. Using the Numeric Keypad, enter the number of minutes you want the machine to wait before transmitting the 5th document. Then, press Enter. 3. The menu selection screen redisplays.
Programming the Machine Resolution and Contrast Setting The default settings can be changed during a transmit or copy operation by pressing the Contrast and Resolution keys on the Control Panel. The following tables define the available default Contrast and Resolution settings: Resolution selection Description Standard Use for sending normal text and graphics. Selected when Resolution LED is off. Fine Use for documents with small characters (newspaper print, etc.).
Programming the Machine To change the Contrast and Resolution: 1. Press: Menu *** Resolution 1. Standard 2. Fine 3. Superfine 2. Select the Resolution: To select Standard, press To select Fine, press . . To select Superfine, press . Contrast 1. Normal 2. Darken 3. Lighten 3. Select the Contrast: To select Normal, press . To select Darken, press . To select Lighten, press . 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Power Saver Setting The Power Saver function allows you to turn the power off to save power consumption. If the Power Saver function is On, a warm up period is needed before printing occurs. There are two Power Save modes with this machine, Super Power Save and Printer Power Save. • Super Power Save - Turns all the power off to minimize power consumption.
Programming the Machine Entering time Time (01-60min) 03 3. When you select the Automatic mode, using the Numeric Keypad, enter the time period (in minutes) for standby before the machine enters the Super Power Save mode automatically. 4. When you select the Manual mode or Off, select the default for the Printer Power Save mode • Printer Power Save - Turns the printer heater off to save power consumption. Press: *** Menu Select the Manual mode, press . Then, go to Step 4. Printer power save 1.
Programming the Machine Print Density The print density for reception, copy, PC printing, and report printing can be set. Five density levels are available from -2 (lighter print) to +2 (darker print). 1. Press: Menu Set print density Density (-2 to +2): Lighter Darker -2 -1 0 +1 +2 2. Using or keys, select the print density, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Refuse Junk Mail Setting This feature prevents your machine from receiving documents from unknown parties. Documents are received only from those parties whose telephone numbers are assigned to your machine phonebook. Refuse Junk Mail is effective only on incoming calls in the Auto Receive Mode. (See “Setting the Answer Mode” in chapter 3.) To enable the Refuse Junk Mail feature: 1. Press: Menu *** Refuse junk mail 1. On 2. Off 2.
Programming the Machine Ringer Volume Setting Use this feature to adjust the WorkCentre Ringer Volume. The volume range is from 0 (off) to 7 (high). To adjust the Ringer volume: 1. Press: *** Menu Ringer volume Volume (0-7): 0 1 2 3 4 5 6 7 Note: The current setting is displayed on the bottom of the display. 2. Using the Numeric Keypad, enter the Ringer Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Alarm Volume Setting Use this feature to adjust the WorkCentre Alarm Volume. The volume range is from 0 (off) to 7 (high). To adjust the Alarm volume: 1. Press: *** Menu Alarm volume Volume (0-7): 0 1 2 3 4 5 6 7 Note: The current setting is displayed on the bottom of the display. 2. Using the Numeric Keypad, enter the Alarm Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Key Touch Volume Setting Use this feature to adjust the WorkCentre Key Touch Volume. The volume range is from 0 (off) to 7 (high). To adjust the Key Touch volume: 1. Press: *** Menu Key touch volume Volume (0-7): 0 1 2 3 4 5 6 7 Note: The current setting is displayed on the bottom of the display. 2. Using the Numeric Keypad, enter the Key Touch Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Monitor Volume Setting Use this feature to adjust the WorkCentre Monitor Volume. The volume range is from 0 (off) to 7 (high). To adjust the Monitor volume: 1. Press: *** Menu Monitor volume Volume (0-7): 0 1 2 3 4 5 6 7 Note: The current setting is highlighted on the bottom of the display. 2. Using the Numeric Keypad, enter the Monitor Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Send After Scan Default Setting This feature enables you to determine whether the dialing starts while the machine is scanning the documents or after the machine has scanned all documents in the Memory Send mode. Also, if the dialing after scanning is selected, you can select to delete or send the scanned pages when the memory becomes full during scanning. To set the Send After Scan default mode: 1. Press: Menu *** Type of send 1. Dial while scan 2. Dial after scan 2.
Programming the Machine Remote Service Setting Remote Access This feature allows a remote Xerox test facility or service center to perform diagnostic tests on your machine. There are three Remote Access selections: Always On, One Time Access, and Always Off. 1. Press: Menu *** Remote access 1. On 2. Off To select On, press . To select Off, press . 2. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. *** Menu item numbers may vary according to configurations.
Programming the Machine Download This selection is used to enable firmware to be downloaded to the machine. The options are anytime or If no job in memory. There are two Download selections: No Job in Memory and Any Time. 1. Press: Menu *** Download firmware 1. No job in memory 2. Anytime To download the firmware when there is no job in memory, press . To download the firmware at anytime, press . 2. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine RDC Password Allows you to password protect the machine from any unauthorized person dialing into the machine. This should be used as security to allow only Xerox authorized service persons to use RDC (remote diagnostics centre) to dial into the machine to retrieve information. You should advise the Xerox authorized service persons of the password in order to do this There are two RDC Password selections: Set RDC Password and Password. 1. Press: Menu *** RDC password 1.
Programming the Machine Supplies Order Allows the option of the supplies order report to be sent automatically. The report is sent out to order more supplies (Drum and Toner) when you select On. Setting up Auto supply ordering details is described in Appendix A. 1. Press: Menu *** Auto supply ordering 1. On 2. Off To select On, press . To select Off, press . 2. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Separator Page Default Setting When this feature is set to “On”, the WorkCentre prints a page between each received fax, Copy and PC print. Each Separator Page contains the following information: Fax: Sending machines telephone number, fax received time and the number of pages. Copy: Copy start time and the number of pages copied. PC Print: Name of PC, print start time and the number of pages printed. To set the Separator Page feature for Fax, Copy and PC Print in sequence: 1.
Programming the Machine 3. Select the Copy Separator Page option: To enable the Copy Separator Page feature, press . To disable the Copy Separator Page feature, press . PC separator page 1. On 2. Off 4. Select the PC Print Separator Page option: To enable the PC Print Separator Page feature, press . To disable the PC Print Separator Page feature, press . 5. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Line Monitor Default Setting Enable this feature to listen to the initial call sequence during all send and polling operations. To enable this feature for a single operation, refer to “Listen to Dial in chapter 5". To set the Line Monitor feature: 1. Press: *** Menu Line monitor 1. Always 2. Off 2. Select the Line Monitor option: To enable the Line Monitor feature, press . To disable the Line Monitor feature, press . 3. The menu selection screen redisplays.
Programming the Machine 2-64 WorkCentre Pro 665/685/765/785
Receiving Documents 3 Receiving Documents The WorkCentre can receive documents automatically or manually. Various features are available for customizing your document receiving operation. You can specify a reduction mode for use when oversized documents are received, collate received documents or receive to memory.
Receiving Documents Basic Receive The WorkCentre can receive documents automatically or manually depending on the Answer Mode you have selected. If the Answer Mode is set to Auto, the machine receives a document automatically upon receiving a call. If the Answer Mode is set to Manual, the machine will not receive a document until you press the Start key. This mode enables you to use the machine as a telephone, yet receive documents when desired. The default Answer Mode is Auto.
Receiving Documents 3. If set to Auto answer, using the Numeric Keypad, enter the number of times the phone must ring before the machine answers, then press Enter (you must use 2 digits). Rings to answer Rings (01-*10) 01 Note: When the machine is set to auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode. 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Receiving Documents To set the Line 2 Answer Mode: 1. Press: Menu Answer mode (Line 2) 1. Send & receive 2. Receive only 3. Set receive time 2. Select the Answer Mode: To use line 2 for both transmitting and receiving, press . Then press Exit or Stop to return to the Standby mode. To use line 2 to receive only, press . Then press Stop to return to the Standby mode. To set a specified time period for receiving documents on line 2, press . 3.
Receiving Documents Auto Receive When the Answer Mode is set to Auto, your documents are received automatically. Various advanced features are available for receiving documents, refer to the Advanced Receive section later in this Chapter. Manual Receive When the Answer Mode is set to Manual, you can establish voice contact first and then start receiving a fax by pressing the Start key. This feature is not available in all markets. To use this feature, the machine must be set to “Manual Answer.
Receiving Documents Advanced Receive Various advanced receive modes and features are available on the WorkCentre to fit your individual needs. The following advanced modes and features are available: Modes and Features Description Collate Fax When enabled, received documents are collated with the last page on bottom, first page on top. Reduce Fax Selects whether to reduce or divide long documents. Receive to Memory When enabled, documents are received to memory when the printer is unavailable.
Receiving Documents 2. Select the collate fax option: To enable the collate option, press . To disable the collate option, press . 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Reduce Incoming Fax Setting This function allows a reduction of the received image. When this feature is set to On and letter/A4 size copy paper is installed, the WorkCentre reduces longer size documents to fit on the paper.
Receiving Documents Receive to Memory When this feature is enabled and the printer is not available, the machine automatically receives the document to memory. If this feature is disabled, the machine does not answer the phone. A receive to memory operation occurs if the paper tray is empty, the paper is jammed, or the toner is empty. The message “Document in Memory” displays when you have documents stored in memory. The machine automatically prints when the problem is corrected.
Receiving Documents 2. Select the Receive to Memory option: To enable the Receive to Memory mode, press . To disable the Receive to Memory mode, press . 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Secure Receive The Secure Receive feature allows you to set specified times when documents can be received to memory. This feature is useful when private documents are expected.
Receiving Documents 2. To set a security code for the first time, or to change your security code, press then press . To enable or disable the Secure Receive feature, press then press , then go to Step 5. Security code Enter new code Security code: – or – Note: Security code Enter existing code Security code: If you enter an existing code, the “Enter new code” screen will redisplay, allowing you to enter a new security code. Enter your new code and press Enter. 3.
Receiving Documents 5. Enter your security code and press Enter. Secure receive 1. On 2. Off 6. Select the Secure Receive option: To disable the Secure Receive Mode, press , then press Exit or Stop to return to the Standby Mode. To enable the Secure Receive Mode and designate the time period to receive private documents, press . Secure receive Start/Stop time 1 6:00 – 09:00 Note: The time period displays in 12 hour format if you have “12 hour” selected in the Date and Time Setup.
Receiving Documents 8. Select the days of the week subject to the time period designated in Step 7. To enable the WorkCentre to Secure Receive documents during the designated time period every day, press . The setting is enabled. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. To select the days of the week that the WorkCentre uses Secure Receive for documents at the specified time period, press . Monday Secure all day: 1. Yes 2. No 9.
Receiving Documents Manual Secure Receive Once the Secure Receive Mode is enabled (see “Automatic Secure Receive Setup”) you can enforce the mode at any time (even outside of the time period specified in “Automatic Secure Receive Setup”). To manually enforce Secure Receive Mode: 1. Press: Menu Secure receive 1. Start 2. Stop 2. To start the Secure Receive Mode, press . The Secure Receive Mode is activated and the machine returns to the Standby Mode.
Receiving Documents Printing the Stored Document in Secure Receive Mode Once the Secure Receive Mode is activated, either automatically or manually, you can immediately print the stored documents. To print all received documents: 1. Press: Menu Secure receive 1. Start 2. Stop 2. To print all documents, press . Secure receive Security code: 3. Enter your 4-digit security code and press Enter.
Receiving Documents Discard Extra Setting* When the Discard Extra Setting feature is enabled, any portion of the document, up to 10mm, that is longer than the recording area is discarded. If the excess portion is greater than 10mm, the document is printed on 2 pages. This allows for remote machines that have scanners that are slight slipping to fit the image on one page. This feature not allowed in all markets. In some cases the lower part of the document data may be lost.
Receiving Documents Notes: 3-16 WorkCentre Pro 665/685/765/785
Dialing Methods 4 Dialing Methods Dialing Methods When sending documents you must dial the telephone number of the remote party’s fax machine. The WorkCentre has 8 dialing methods. Each dialing method can be used for fax transmissions, polling receptions, or telephone calling operations. A basic transmission includes loading the document, dialing a number, and transmitting the document image.
Dialing Methods Manual Dial (On-hook and Off-hook Dialing) To initiate On-hook dialing press the Manual Dial key, dial the number and listen for a facsimile tone, then press the Start key to initiate a transmission. To initiate Off-hook dialing, lift the optional handset from the cradle, dial the number and listen for a fax tone, then press the Start key to initiate a transmission. You can perform all the dialing methods in this mode. To dial the remote station using Manual Dial: 1.
Dialing Methods 5. The machine dials the number and connects with the remote machine. When you hear the fax tones press the Start key. If you are using On Hook dialing and the remote operator answers, you can pick up the handset* to talk. When you are finished talking you can still send a document by requesting a fax tone and pressing Start, then place the handset in the cradle. Communicating Job number: 022 5554444 The machine sends the document and returns to the Standby Mode.
Dialing Methods Alpha Dialing Alpha dialing is used to dial by searching for the first character of the name in the Speed Dial, One Touch Dial, and Group Phonebooks. Refer to Chapter 2, “Setting up the Phonebook” to assign Speed Dial and One Touch numbers or Chapter 5, “Transmitting Documents” to assign Group numbers. To dial the remote station using Alpha Dialing: 1. Load the document face down in the Document Tray. 12-01-1999 13:47 Ready Free memory Dial or press Copy 100% 2.
Dialing Methods 4. Using the Keyboard, press the key that corresponds to the first letter of the first name. For example: To search for “Keith Doe Co.”, press: Shift Enter K 5. Press the names. and Enter search name: [EXIT] to previous Keith Doe Co. [↑↓] arrow keys to scroll through the 6. When the desired name is highlighted, press Start. Speed dial: Keith Doe Co. after 2 seconds… Scanning into memory Job number: Free memory: 001 007 91% 7.
Dialing Methods Speed Dialing Once you assigned a destination fax number as a Speed Dialing number, you can dial your destination by entering the Speed Dial number (001-999). To use this function, the Speed Dial number must be programmed in the Speed Dial Phonebook (see Chapter 2, “Presetting Speed Dial Numbers”). To dial a remote station using a Speed Dial number: 1. Load the document face down in the Document Tray. 12-01-1999 13:47 Ready Free memory Dial or press Copy 100% 2.
Dialing Methods 5. Using the Numeric Keypad, enter the Speed Dial number, then press Start. Speed dial XEROX after 2 seconds… 001 Scanning into memory Job number: Free memory: 041 85% The machine automatically dials the phone number, confirms the connection, and sends the document. One Touch Dialing If you programmed a remote party’s number to a One Touch key, you can dial that number by pressing the corresponding One Touch key.
Dialing Methods after 2 seconds… Scanning into Memory Job number: Free memory 052 82% The machine automatically dials the phone number, confirms the connection, and sends the document. Keypad Dialing This feature allows you to dial your destination by entering the number using the Numeric Keypad. To dial the remote station using Keypad dialing: 1. Load the document face down in the Document Tray. 12-01-1999 13:47 Ready Free memory: Dial or press Copy 92% 2. Select the desired Resolution and Contrast.
Dialing Methods The machine dials the number, confirms the connection, and sends the document. Automatic Redialing* When the line of the party you are calling is busy, the machine automatically redials the number according to the redial interval selected. Hint: To change the redial settings, press: Menu (See Chapter 2, “Redial Count and Interval Default Setting”.
Dialing Methods 3. When you hear the fax tone, press Start. The machine dials the number. If the connection is confirmed the document is sent. If the line is still busy, the job remains in the pending job list. Manual Redial Last 5 Numbers (On-hook)* This redial function enables you to transmit a document to the party among the five numbers last dialed by the operator using the machine. 1. Load the document face down in the Document Tray. 12-01-1999 13:47 Ready Free memory: Dial or press Copy 100% 2.
Dialing Methods Chain Dialing Chain Dialing allows you to dial numbers that may require many digits with pauses for voice prompts or variations in number sequences. You can combine sets of numbers (Speed Dialing, One Touch Dialing, Alpha Dialing, and Keypad Dialing) and pauses by first pressing the Chain key. To Chain Dial: 1. Load the document face down in the Document Tray. 12-01-1999 13:47 Ready Free Memory Dial or press Copy 100% 2. Select the desired Resolution and Contrast. 3.
Dialing Methods 5. Repeat step 4 to enter additional numbers. 6. When all numbers are entered, press Start. Scanning into memory Job number: 017 Free memory: 100% The machine dials the number, confirms the connection and sends the document. Charge Card Transmissions The following example shows how Chain Dialling can be used when you want to use a charge card having more than 20 digits. The example assumes that: • The remote fax machine number is programmed to One Touch key, OT1.
Dialing Methods Manual Group Dialing The machine can send a document to multiple numbers that you dial manually. You do not need to program the numbers as a group for this procedure. Enter numbers using the Numeric Keypad, One Touch keys, or Speed Dial numbers. To send a document to several numbers: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Manual Group Manual group Enter fax number, Phonebook or one touch key 4.
Dialing Methods Note: If you select the same entry twice, you are prompted to delete or retain that second entry. Manual group [↑] to previous Enter more or press START 5. Repeat step 4 to enter additional numbers. Note: To modify or delete the number, use Menu or Down arrow keys to select the desired number and then press Enter. 6. When you have entered all the numbers, press Start. The machine dials each number in the group and sends the document.
Transmitting Documents 5 Transmitting Documents The WorkCentre offers various transmission modes to simplify the faxing process. Each transmission mode may be performed using any one of the dialing methods described in the previous section. All documents are transmitted as background jobs unless you use the Direct Send Transmission mode. If no other jobs are pending, the machine begins dialing. When the line connects, the transmission begins.
Transmitting Documents Memory As the machine scans documents into memory, the available Free Memory is reduced. As documents in memory are transmitted the Free Memory is recovered. The number of pages that can be stored in memory is dependent on the size of your Memory Module (see Chapter 15, “Supplies and Optional Accessories” for available Memory Module upgrades). Job Numbers Job numbers are assigned to communications that have been scanned into memory.
Transmitting Documents Memory Send or Direct Send Default Mode In the “Memory Send” mode, the machine first scans the document into memory, then dials the number and sends the fax. The Memory Send mode allows up to 100 jobs to be reserved and sent as the line becomes available. Any operation initiated using one of the dialing methods: One Touch, Speed Dial, Alpha, or Keypad Dialing is automatically performed as a Memory Send transmission.
Transmitting Documents 2. Select the default transmission mode: To set Memory Send as the default mode, press To set Direct Send as the default mode, press . . 3. The menu selection screen redisplays. Press Stop to return to the Standby Mode. Memory Send With Memory Send mode, the document is first assigned a job number for internal control of reserved communications. Up to 100 jobs can be reserved.
Transmitting Documents To send a Document using the Memory Send mode: 1. Load the document face down in the Document Tray. 12-01-1999 13:47 Ready Free memory 100% Dial or press Copy 2. Select the desired Resolution and Contrast. 3. Using one of the dialing methods, dial the fax number and press Start, if necessary. (See Chapter 4, “Dialing Methods”.) The machine assigns a job number and scans the document into memory.
Transmitting Documents Direct Send When the Direct Send default transmission mode is selected, the machine first dials the remote fax machine and confirms the connection. When the connection is confirmed the machine sends each document page as it is scanned. To send a single transmission in Direct Send Mode, refer to the “Direct Send with Memory Send Selected” procedure that follows. To send a document using the Direct Send mode as the default transmission mode: 1.
Transmitting Documents Direct Send with Memory Send Selected When free memory becomes 0% due to many job reservations, a Direct Send transmission can be performed manually even when the default transmission mode is set to “Memory Send” (see “Memory Send or Direct Send Default Mode” earlier in this Chapter). Note: If Direct Send is enabled, the document remains in the Document Tray until the document is transmitted. To manually perform a Direct Send transmission: 1.
Transmitting Documents Manual Send Refer to “Manual Dial” in Chapter 4 “Dialing Methods”. Delayed Start Transmitting a document at a programmed time is known as a Delayed Start. You can set up a job to begin one month in advance. This feature permits cost savings by scheduling jobs during periods when telephone rates are lower. To set up a Delayed Start: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3.
Transmitting Documents Priority Transmission Use this procedure to send a document immediately, even when other jobs are reserved in memory. Note: Only one transmission can be Priority Reserved. To Priority Send a document: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Priority Note: Priority fax Enter fax number, or press Phonebook key or one touch key You can select another option for this job.
Transmitting Documents Line Selection The Line Selection key allows you to select the line you want the WorkCentre to use when performing the current communication. The Line Selection can also be designated when setting Speed Dial or One Touch numbers for a remote party that requires this selection every time. (Refer to Chapter 2, “Setting up the Phonebook”.) To manually select the line for the current job: 1. Load the document face down in the Document Tray. 2.
Transmitting Documents Charge Codes The Charge Code function key is used to enter a charge code in a telephone number. Charge codes can be entered manually during Keypad dialing or stored in the Speed Dial and One Touch numbers for dialing numbers that always require this feature. (Refer to the Chapter 2, “Setting up the Phonebook”.) To enter a Charge Code when sending a document: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3.
Transmitting Documents Cover Sheet The Cover Sheet feature attaches a cover sheet to the top of a document being transmitted. The cover sheet can include a unique image such as your company logo, as well as your station ID, the receiving station’s ID and the page count. Using the Cover Sheet feature replaces the routine of manually sending a cover sheet each time you send a document. The effective scanning image range is 5.9 inches (150 mm). Any image outside the specified range is discarded.
Transmitting Documents Cover Sheet Setup To set up a cover sheet for the first time, prepare an image to be pasted to the cover sheet, then perform the following steps. To enable the Cover Sheet feature: 1. If you would like to add an image to your cover sheet, load the image document face down in the Document Tray. 2. Press: Menu *** Cover sheet 1. On 2. Off 3. Press to enable the Cover Sheet option. Load cover image 1. Yes 2. No 4.
Transmitting Documents 5. Press Start to scan the image and paste it on your cover sheet. The scanned image can appears on your cover sheet when you send a document using the “Sending Documents with a Cover Sheet” procedure. Sending a Document with a Cover Sheet Once you enable the Cover Sheet feature and create a Cover Sheet image (if desired), perform the following steps when sending a document. To send a document with a Cover Sheet: 1. Load a document face down in the Document Tray. 2.
Transmitting Documents 5. Using the Keyboard and Numeric Keypad, enter the name of the person or company the document is being sent to, then press Enter. Enter from: Name 6. Using the Keyboard and Numeric Keypad, enter your name or company name, then press Enter. Free memory: 100% Enter fax number Note: You can select another option for this job. Refer to the selected option for the procedure. 7. Using one of the dialing methods, enter the fax number and press Enter if necessary.
Transmitting Documents Batching When multiple documents with the same destination are sent in a single transmission, the process is called batching. The machine automatically batches documents intended for the same destination if the delay start time and other options are the same. To intentionally send multiple documents in a batch transmission, perform the sending procedure for each document, setting the send criteria the same for each job.
Transmitting Documents Confirming a Transmission After sending a document, you can confirm whether your machine sent the document successfully. The following confirmation features are available: • End Tone — When a transmission completes normally, a short tone is generated and the unit returns to the standby mode. If a communication error occurs while attempting to connect to the remote party, a long tone is generated and an error indication is displayed. Press the Stop key to clear the error message.
Transmitting Documents One Time Fax Options Before sending a document, you can set up various options that effect only the current job. With the document in the Document Tray, set each option you want to apply to that job, then using one of the dialing methods, send the fax. The following options can be set for an individual transmission: 5-18 Option Description Number of Pages Prints the designated number of pages at the top of the recording paper for Direct Send Transmissions only.
Transmitting Documents Number of Pages This feature allows you to set the total number of pages in a Direct Send job for the current job. You do not need to select this feature for Memory Send since the machine automatically totals the number of scanned images. The number of pages is printed in the header by the receiving machine. To set the Total Number of Pages: 1. Load the document face down in the Document Tray. 2. Press Direct Send. 3. Press: Menu Number of pages Pages (1-999): 4.
Transmitting Documents Listen to Dial Enable this feature to listen to the fax tone during the send and polling operations (this is a one time procedure). To enable this feature for all send, receive, and polling operations, refer to Line Monitor Default Settings** in Chapter 2. To set the Listen to Dial feature: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Menu Listen to dial 1. On 2. Off 4.
Transmitting Documents Send then Poll This feature performs two operations, transmit and poll, in a single operation. If the remote machine has a document set to be polled, the polling document is received after your document is sent, during the same call (this is a one time procedure). To set the Send then Poll feature: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Menu Send then poll 1. On 2. Off 4.
Transmitting Documents 5. Select the Security option: To enter a Security Code, press , then use the Numeric Keypad to enter a 4-digit code, and press Enter. Free memory 100% Enter fax number If you do not wish to enter a security code, press . 6. Press Menu to select additional fax options, or using one of the dialing methods, enter the fax number, then press Enter if necessary. Free memory 100% Enter fax number The document is sent.
Transmitting Documents ECM Disable Once the Error Correction Mode Default Setting is set to “ON”, this feature allows you to disable the ECM mode for a single transmission. Once that transmission is complete, the default status is regained. Note: ECM must be set to On when the 33.6K BPS Modem is installed. Disabling ECM also turns the 33.6K BPS Modem off. If the ECM Default setting is set to “OFF”, the ECM Disable feature is not available. (See Chapter 2, “Error Correct — ECM Default Setting”.
Transmitting Documents Secure Send Transmission The Secure Send feature prevents your machine from sending to an incorrectly dialed number. With this function enabled, the dialed number is compared to the remote machine ID telephone number. The transmission is possible only when the numbers match. Note: This feature is used for one operation. To set the secure send feature on all future transmissions, see “Secure Send Settings” later in this chapter. To set the Secure Send feature: 1.
Transmitting Documents Send After Scan Enable Once the Send After Scan Mode Default Setting is set to “OFF”, this feature allows you enable the Send After Scan mode for a single transmission. Once that transmission is complete, the default status is regained. To set the Send After Scan feature: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Menu Send after scan 1. Yes 2. No 4. Select the Send After Scan option.
Transmitting Documents 5. Select the memory full option. To delete the pages being scanned, press To send the pages being scanned, press . . Free memory Enter fax number 100% 6. Press Menu to select additional fax options, or using one of the dialing methods, enter the fax number, then press Enter if necessary. The document is sent and the machine returns to the Standby Mode.
Transmitting Documents Advanced Transmissions Using an Account Code Entering an account code when sending a document to a remote party allows you to track the activity to that party. The account code entry is effective for the current operation. To use this feature, the Account Code Default Setting must be set to “ON”. (See “Account Code Default Setting” on the next page.) To check Account Code usage, print the Activity Report. (See Chapter 9, “Reports”.) 1. Load the document face down in the Document Tray.
Transmitting Documents Account Code Default Setting The Account Code feature allows you to enter an account number when transmitting documents to a remote party. The account code is printed along with the transmission information on the Activity Report, allowing you to check the activity to that party. 1. To set the Account Code default setting: Press: Menu *** Account code 1. On 2. Off 2. Select the Account Code option: To enable the Account Code feature, press .
Transmitting Documents Transmitting Using a Department Code When the Department Code option is set, the “Enter Dept. code” screen is displayed. To set or change Department Codes, refer to Chapter 2, “Changing Department Codes”. 12-01-1999 13:47 Free memory 100% Enter dept. code To use the machine: Enter the 5-digit Department Code, then press Enter. The standby mode screen displays. If no activity is performed within 1 minute after entering the Department Code, the display returns to the “Enter Dept.
Transmitting Documents Resend Stored Fax Default Setting Normally, when a transmission can not be completed, the machine automatically attempts to send the document according to the redial criteria. When the number of attempts exceeds the redial counter, the document is cleared from the memory. With the Resend Stored Fax feature enabled, any document which exceeds the number of redials set is not cleared, but saved in memory for the specified length of time.
Transmitting Documents 3. Use the Numeric Keypad to enter the number of hours (you must use 2 digits) for the machine to store the document, then press Enter. 4. The menu selection screen redisplays. Press Stop to return to the Standby Mode. Resending a Stored Fax When the Resend Stored Fax feature is enabled, any document that exceeds the number of allowed redials is not cleared, but saved in memory for a specified length of time. Perform this procedure to resend a fax that is stored for resending.
Transmitting Documents 4. Select the Change option: To resend the job without changing the facsimile number, press . The machine starts dialing the number. To resend the job with a different facsimile number, press . 1. Start 2. Send to one number 3. Change 5. Using the Numeric Keypad, enter the new facsimile number. Fax number (128max): 1234567890 6. Press Enter. The designated job is resent, then the machine returns to the Standby Mode.
Transmitting Documents Secure Send Setting When the Secure Send Mode is enabled, all transmissions are secure. The machine compares the number dialed to the remote machines ID telephone number and if the numbers match, the document is sent. Refer to the “One Time Fax Options,” earlier in this chapter, to send a secured individual transmission. To enable Secure Send: 1. Press: Menu Secure send 1. On 2. Off 2. Select the Secure Send option: To enable the Secure Send feature, press .
Transmitting Documents ITU-T Relay Communications Relay Communication allows you to send documents from your fax machine (initiating station) to one fax machine (relay station), which further sends them to additional fax machines (end stations). If you have several end stations in one or more regional areas you can save time and phone expense by setting up a relay system. ITU-T Relay Transmission To perform a ITU-T relay operation, the following information must be programmed in your machine.
Transmitting Documents To perform a ITU-T Relay Transmission: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Mailbox Send (Relay) Box number (20 max): 4. Using the Numeric Keypad enter a relay box number, then press Enter. Setup password 1. Yes 2. No Note: A Password is required receive to a Relay Box. 5. Select the Password option: To assign a password, press and go to step 6.
Transmitting Documents Send (Relay) Enter fax number. or press Phonebook key or one touch key 7. Enter the Speed Dial or One Touch key that you preset for the Relay Station, (You must press Phonebook, then press Enter before entering a speed dial number). The document is sent to the Relay Station. The Relay Station will then retransmit the document to the specified End Stations.
Transmitting Documents Presetting ITU-T Relay Box You can assign up to 100 Relay Boxes. Each relay box can contain up to 50 End Stations that are preset to Speed Dial numbers or One Touch keys or Groups.
Transmitting Documents To preset a Relay Box at the relay station: 1. Press: Mailbox Enter mailbox new# Box number (20 max.) 2. Using the Numeric Keypad, enter a mailbox number, then press Enter. Program password 1. Yes 2. No 3. Select the Password option: To assign a password, press and go to step 4. If you do not want to assign a password, press step 5. and go to Enter password Password(20 max.): 4. Using the Numeric Keypad, enter the password you want to assign to this box, then press Enter.
Transmitting Documents 5. Enter a Speed Dial Number, Name, One Touch Key, or Group Number you want to assign to the End Station. To assign a One Touch Key to the End Station: Press the One Touch Key you want to assign to the End Station. To assign a Speed Dial Number to the End Station: Press: Phonebook Press the Speed Dial Number you want to assign to the End Station, then press Enter.
Transmitting Documents 6. Repeat step 5 to enter additional numbers. 7. When you complete assigning all the End Stations, press Start. Transmission report Enter fax number, speed dial or OT Enter to complete 8. To send the result of transmission to the End Stations, select the locations by using the One Touch Key, Numeric Keypad, or Speed Dial Number. If you use the Numeric Keypad or Speed Dial Number, press Enter to complete. To skip this selection, press Enter. 9. The Mail Box Setup screen redisplays.
Transmitting Documents Deleting a Relay Box Hint: To print a list of all documents in your ITU-T mailboxes, press: Mailbox (See Chapter 9 “Reports”.) To delete a Relay Box: 1. Press: Mailbox Mailbox setup 1. Done 2. Mailbox setup 3. Mailbox delete 2. Select the Mailbox option: To return to the Standby Mode, press To delete a Relay Box, press . . Delete mailbox# Box number (20max.): 3. Using the Numeric Keypad, enter the box number you want to delete, then press Enter.
Transmitting Documents Notes: 5-42 WorkCentre Pro 665/685/765/785
Cancelling Jobs 6 Cancelling Jobs Jobs on the WorkCentre can be cancelled by pressing the Job Status key or the Cancel Job key. Active jobs on the WorkCentre can be cancelled by pressing the Job Status key. The Job Status key allows you to monitor and cancel the active job being processed. Pending jobs can be cancelled by pressing the Cancel Job key and selecting from the list of pending jobs. The Cancel Job key allows you to cancel pending jobs by job type.
Cancelling Jobs 2. If you would like to cancel the displayed job, press Cancel Job 3. Press Cancel this job? Job number: 1. Yes 2. No to cancel the displayed job, or press 010 to return to the Standby Mode. The machine returns to the Standby Mode. Cancel Job Key Pending jobs can be cancelled as they are confirmed in the display. The Cancel Job key allows you to cancel the following types of jobs: • Send — Cancels an active job or a reserved Memory Send job. Following jobs may be displayed.
Cancelling Jobs To cancel a pending job: 1. Press: ** Cancel Job Cancel job 1. Send 2. Incoming call 3. Poll 4. Doc to be polled 5. Job number 2. Select the type of job you want to cancel. To cancel an Incoming Reception, press . To cancel a Memory Send transmission, press To cancel a Polling operation, press . To cancel a Document Waiting to be Polled, press To cancel a Job Number, press . . .
Cancelling Jobs The first pending job of the type selected is displayed. Note: If no key is pressed within 5 seconds, the first pending job is displayed. 3. Press the and arrow keys to view each pending job of this type. Type of job Remote number Time job was reserved Job number Send to one number 5551212 12-01-1999 13:47 Job number: 043 4. When the job you want to cancel is displayed, press Enter. Cancel this job? Job number 1. Yes 2. No 5. To cancel the displayed job, press 043 .
Cancelling Jobs Direct Send Jobs Use this procedure only if the document is in the process of being transmitted in the Direct Send mode. If the Direct Send job is in the Redial Mode the job is a pending job. Refer to the Cancel Job key. 1. If the document is being transmitted, press Stop. Cancel this job? 1. XXXXX 2. No 2. To cancel the job, press . The job is cancelled and the document feeds through the scanner.
Cancelling Jobs Notes: 6-6 WorkCentre Pro 665/685/765/785
Polling 7 Polling Polling Communications The Polling function key allows you to poll a remote machine (Poll), set up a document to be polled by a remote machine (Be Polled), or poll multiple remote machines during the same operation (Group or Continuous Poll). The Polling feature allows you to retrieve a document from a remote machine when you call that machine. You can also transmit a document to a remote machine when the remote machine calls you.
Polling Storing a Document to be Polled This feature stores documents in polling boxes on your machine to be retrieved by others. The following types of Polling boxes are available. • Poll-once Box — Documents stored in a poll-once box are cleared when they are polled. When storing a document to be polled, you can designate the following security options to be required by the polling machine when retrieving your documents. - A 4-digit security code 0000-9999.
Polling Storing a Document to be Polled in a Poll-once Box This feature stores a document in a Poll-once box and prepares your machine to be polled once by a remote machine. The document is deleted after polling. You can attach security requirements to the document. You can store a document to a Poll-once box (without security), or a multi-poll box, but not both. You can store a document to both a Poll-once box (with security) and a Multi-poll box.
Polling 5. Select the security option for storing in this Poll-once box. To select no security, press and go to step 7. (If you stored a document in a Multi-poll box you can not store a document without a security code). Any fax machine can poll your machine. To select a 4-digit security code, press To select a remote fax number, press and go to step 6. and go to step 6. Only the selected remote fax machine can poll your machine. To select both a security code and a Fax Number, press and go to step 6.
Polling Storing a Document to be Polled in a Multi-poll Box This feature stores a document in a Multi-poll box and prepares your machine to be polled multiple times by various remote machines. You can only store one document in a Multi-poll box. The document is retained in memory regardless of how many times it is polled.
Polling Cancelling Documents Stored in a Polling Box To cancel a polling job refer to Chapter 6, “Cancelling Jobs”. Modifying Documents Stored in a Polling Box Once a document is stored in a polling box, additional documents may replace it or be added to it. If a document is present in the polling box you have selected, the “Already Assigned” screen displays. To replace or add to a document stored in a Poll box: 1. Load the document face down in the Document Tray. 2.
Polling 5. Select the type of security used when the previous document was stored to the Poll-once box. If no security was used, press , then go to step 7. If only a security code was used, press . If only the remote fax number was used, press . If both the remote fax number and a security code were used, press . Scan to be polled: Security code Scan to be polled: – or – Secure fax (20 max): 6.
Polling Polling a Remote Document (Poll-once or Multi-poll Box) Use this procedure to poll a document from a remote machine. If the remote operator stored the document with a security code, you must enter that same security code to poll the document. If a security code is used the document can only be polled by other WorkCentre Pro 745, 635, 645, 657, 655, 755 machines. To poll a document from a remote machine: 1. Press: Menu Poll one number Enter fax number 2. Enter the fax number, press Start.
Polling The machine dials the number and retrieves the document. -or4. Using one of the dialing methods, dial the remote telephone number, then press Start if necessary. Load document To poll press START Group Polling Use this procedure to poll documents from multiple remote machines with one operation, using a preset Group Number (see “Presetting Group Numbers” earlier in this chapter). A maximum of 50 groups can be preset for use with Multiple Polling Receptions.
Polling 3. Using the numeric keypad, Phonebook or One Touch keys, enter the number and press Enter if necessary. Groups can also be entered if preset to a One Touch key. 4. Repeat step 3 until you entered each number you want to include in the Group Poll. 5. Press Start. Poll a group Add security code? 1. Yes 2. No Note: All machines must use the same poll security code. 6. Select the Group Poll Security option: To poll a group of numbers that do not require a Security Code, press .
Polling Continuous Polling* Use this procedure to poll the same machine or group of machines frequently, you can set up your machine to automatically perform this task on a regular schedule. When the Continuous Polling feature is active, your machine polls and receives documents from the designated machines, at the same time, on each day you have selected. Only one Continuous Polling operation can be reserved at a time.
Polling 3. Enter the Polling start time and stop time, then press Enter. Continuous poll [ ↑ ↓ ] for setting Start/Stop days: Mon-Fri Mon 4. Using the up and down arrow keys, select the starting day of the week. When the starting day you want is blinking, press Enter. 5. Using the up and down arrow keys, select the stopping day of the week. When the stopping day of the week is blinking, press Enter. Continuous poll Enter fax number or press Phonebook key or one touch key 6.
Polling Note: If using a security code for this poll operation, all machines must be set with the same code. 8. If required, enter a 4-digit Security Code, then press Enter. Continuous Polling starts when the machine clock reaches the start time. Deleting Continuous Poll Jobs To modify the continuous poll operation, you must delete and reenter the information. To delete a Continuous Poll Job: 1. Press: Menu Already assigned 1. Delete 2. Retain 2.
Polling Notes: 7-14 WorkCentre Pro 665/685/765/785
Mailbox Communications 8 Mailbox Communications Mailbox ITU-T Communications The Mailbox ITU-T function key provides mailbox communications with any compatible remote machine using ITU-T standards. ITU-T is an international fax industry standards organization. Using the Mailbox ITU-T function requires that the mailbox numbers be setup on the mailbox station before a document can be stored at that station. The ITU-T mailbox numbers are also used as the WorkCentre Sub address.
Mailbox Communications Local Mailbox (ITU-T) Once you preset the ITU-T mailbox numbers on your own machine, you can store documents in them for others to retrieve. The number of users that can access your documents and the required security is dependent on the type of box you store the document in, and the security setup for that box. Creating an ITU-T Mailbox Before documents can be stored, the mailbox number must be setup in your mailbox station.
Mailbox Communications 2. Select the Mailbox option. To return to the Standby Mode, press To create a mailbox, press . , then go to step 4. 3. The menu selection screen redisplays. Press Stop to return to the Standby Mode. 4. Select the type of Mailbox you want to create. Mailbox type 1. Confidential 2. Bulletin board 3. Relay To create a Confidential Mailbox, press . To create a Bulletin Board type Mailbox, press . Enter mailbox new # Box number (20 max): 5.
Mailbox Communications 6. Select the Password option: To assign a password, press and go to step 7. If you do not want to assign a password, press and go to step 8. Enter password Password (20 max): 7. Using the Numeric Keypad, enter the password you want to assign to this box, then press Enter. 8. The display will return to the mailbox setup screen. You may add additional mailboxes by selecting standby mode by pressing , or you can return to the or Stop.
Mailbox Communications 2. Select the Mailbox option. To return to the Standby Mode, press To delete a mailbox, press . . Delete Mailbox # Box Number (20 max): 3. Using the Numeric Keypad, enter the box number you want to delete, then press Enter. (If a password has been assigned to this box, enter the password and press Enter.) 4. The menu selection screen redisplays. Press Stop to return to the Standby Mode. Storing a Document in a Local ITU-T Mailbox To store a document in your local mailbox: 1.
Mailbox Communications 4. Select the type of mailbox in which to store the document. To store in a Confidential mailbox, press To store in a Bulletin Board mailbox, press . . Confidential 1. Print mailbox 2. Send to mailbox 3. Poll from mailbox 4. Store to mailbox 5. Delete contents – or – Bulletin board 1. Print mailbox 2. Send to mailbox 3. Poll from mailbox 4. Store to mailbox 5. Delete contents 5. To store a document in a local mailbox, press .
Mailbox Communications 6. Using the Numeric Keypad enter the mailbox number, then press Enter. Note: If you selected Bulletin Board and entered a password when creating this ITU-T Mailbox number , you must enter that same password here to store the document. 7. Enter a password if required, then press Enter. The document is stored in the mailbox you selected. Printing a Document Stored in a Local ITU-T Mailbox You need to know the type of mailbox the document is stored in and the mailbox number.
Mailbox Communications – or – Bulletin board 1. Print mailbox 2. Send to mailbox 3. Poll from mailbox 4. Store to mailbox 5. Delete contents 3. To print from a local mailbox, press . Print (Confidential) Box number (20 max): – or – Print (Bull board) Box number (20 max): 4. Using the Numeric Keypad enter the mailbox number, then press Enter. Note: If you entered a password when creating the Confidential Mailbox, you must enter that password here to print the document. 5.
Mailbox Communications Deleting a Document Stored in a Local ITU-T Mailbox To delete documents stored in ITU-T mailboxes on your machine, you must know the box number and password, if required. Hint: To print a list of all documents stored in ITU-T mailboxes, press: Menu (See Chapter 9, “Reports”.) To delete a document stored in a Local ITU-T Mailbox: 1. Press: Mailbox 1. Confidential 2. Bulletin board 3. Relay 4. Box setup Mailbox 2. Select the type of mailbox you want to delete the document from.
Mailbox Communications 3. To delete a document from a local mailbox, press . Delete (Confidential) Box number (20 max): – or – Delete (Bull board) Box number (20 max): 4. Using the Numeric Keypad, enter the mailbox number, then press Enter. 5. If you entered a password when creating this mailbox number, enter that same password, then press Enter. The document stored in the mailbox you selected is deleted.
Mailbox Communications To send documents to a Remote Mailbox: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Mailbox Mailbox 1. Confidential 2. Bulletin board 3. Relay 4. Box setup 4. Select the type of mailbox you want to send the document to. To send to a Confidential mailbox, press To send to a Bulletin Board mailbox, press . . Confidential 1. Print mailbox 2. Send to mailbox 3. Poll from mailbox 4. Store to mailbox 5.
Mailbox Communications 5. To send to a remote mailbox, press . Send (Confidential) Box number (20 max): – or – Send (Bulletin board) Box number (20 max): 6. Using the Numeric Keypad enter the remote Confidential or Bulletin Board mailbox number, then press Enter. Note: For Bulletin Board transmissions, the remote machine must be setup with a Bulletin Board Mailbox Password. 7. If you selected Bulletin Board, enter the password preset in the remote machine’s Bulletin Board mailbox, then press Enter.
Mailbox Communications Polling a Remote ITU-T Mailbox To retrieve documents stored in an ITU-T mailbox of a remote machine, you need to know the type of box the document is stored in, and the ITU-T mailbox number. If the Mailbox requires a password, you also need the password. When polling, the Remote Confidential Mailbox must be setup with a password. Obtain the ITU-T mailbox number and password from the remote user to use in the following procedure. To poll a document from a remote mailbox: 1.
Mailbox Communications 3. To poll a remote mailbox, press . Poll (Confidential) Box number (20 max): – or – Poll (Bulletin Board) Box number (20 max): 4. Using the Numeric Keypad enter the mailbox number, then press Enter. Note: For Confidential mailbox polling, the remote machine must be setup with a Confidential Mailbox Password. 5. If you selected Confidential, enter the remote password then press Enter. 6.
Mailbox Communications Attaching an ITU-T Sub Address The sub address feature is used to send a document to a compatible remote fax machine and request that machine to forward the document to the final destination specified in the sub address, normally on a Local Area Network (LAN). It is an alternate method to store in (or poll) a remote mailbox if you do not know whether that mailbox is confidential or a bulletin board on a remote WorkCentre 635, 645, 657 One Touch 745 machine.
Mailbox Communications Transmitting a Document to an ITU-T Sub Address Use the following procedure to transmit a document to a sub address: 1. Load the document face down in the Document Tray. 2. Select the desired Resolution and Contrast. 3. Press: Menu Subaddress 1. Done 2. Subaddress (SUB) 3. Select. Polling (SEP) 4. Password (PWD) 4. To transmit a document to a remote fax sub address, press to select SUB. Subaddress SUB (20 max): 5.
Mailbox Communications 7. To exit the menu, press to select Done. 8. Using one of the dialing methods, enter the remote phone telephone number and press Enter. Note: The sub address entered in this procedure overrides a sub address programmed in a One Touch or Speed Dial number. The document is sent to the remote fax machine and forwarded to the specified sub address. Polling a Document Using a Sub Address To communicate with a remote WorkCentre, obtain and enter the remote ITU-T mailbox number.
Mailbox Communications 5. To enter a password, press to select PWD. Using the numeric keypad, enter the remote password, if required by the remote machine, and press Enter. 6. To exit the menu, press to select Done. 7. Using one of the dialing methods, enter the remote phone telephone number and press Enter. Load document To poll press START 8. Press Start. Poll Add security code? 1. Yes 2. No 9. Skip this step by pressing Note: 8-18 to select No.
Reports 9 Reports Various Reports and Lists are available to help you navigate through the menu, check the machine configuration, and monitor the use of the machine. Reports can be set up to include specific information or to print automatically. Setting Up Reports and Lists Activity and Reception Reports can be set up to print automatically following a transmission, reception, polling, relay, or mailbox operation.
Reports Activity Report Setup The Activity Report contains the details of send and receive communications. It also includes the scan, print, drum and toner counter. Using the Activity Report Setup procedure, you can designate which reports are printed automatically and under what conditions. When “Auto print” is selected the machine automatically prints an Activity Report of all transmit and receive communications after 40 communications occur.
Reports Item Description Mode Communication mode* t: EX: G3: EC: P: R: B: SB: 2nd Line Communication Exclusive Error Control Mode G3 Mode G3 Error Control Mode Polling Communications Relay Group Communications Mailbox Communications Subaddress Communication * The Code is displayed in 3 digits to the right of the Mode symbol. CODE Example: G3 5 0 2 G3 Encoded Data Line Density Data Transmission Speed MMR 8 pels/mm x 3.
Reports To set the automatic Activity Report print status: 1. Press: *** Menu Activity report 1. Set key default 2. Auto print 2. Select the report mode: To select the type of reports that print when the Activity key is pressed, press . 3. To print reports of all Sent and Received communications, press . To print a report of Sent communications, press To print a report of Received communications, press . . 4.
Reports Confirmation Report Setup Confirmation Reports can automatically be printed by the WorkCentre following each transmission, or only following transmissions where an error occurred. Using the setup procedure you can select which type of transmissions automatically print a Confirmation Report, and under which conditions the report is printed: • • • Always — Prints a report after every communication. On Error — Prints a report only when an error occurs. Off — A report is not automatically printed.
Reports Confirmation Report The Confirmation Report contains the same items as the Activity Report. Refer to the Activity Report Section. To set the Confirmation Report automatic print status: 1. Press: *** Menu Confirmation report 1. Always 2. On error 3. Off 2. Select the Confirmation report print function: To automatically print a report after a Direct Send, press . To automatically print a report when an error occurs, press . To disable the report feature, press . 3.
Reports The following information is printed on the Memory Send Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. To Remote name or facsimile number. Document Pages Number of pages of memory input. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Pages sent Number of pages normally transmitted.
Reports 2. Select the Memory Send Confirmation report print function: To automatically print a report after a Memory Send, press . To automatically print a report when an error occurs, press . To disable the automatic report print function, press , then go to step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Memory Send report. Show first fax page 1. On 2. Off To print the first fax page, press .
Reports The following information is printed on the Group Send Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Document pages Number of pages of memory input. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Successful List of Speed Dial or Group numbers where the transmission was sent.
Reports 2. Select the Group Send Confirmation Report print option: To automatically print a report after a Group Send, press To automatically print a report when an error occurs, press To disable the report feature, press . . , then go to step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Group Send Report. Show first fax page 1. On 2. Off To print the first fax page, press . To print the report without the first fax page press . 4.
Reports The following information is printed on the Group Polling Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Successful List of Speed Dial or One Touch numbers where the transmission was sent.
Reports The following information is printed on the Relay Originator Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Document pages Number of pages. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Successful List of Speed Dial or Group numbers where the transmission was sent.
Reports 2. Select the Relay Originator Confirmation Report print option: To automatically print a report after the Relay, press . To automatically print a report when an error occurs, press To disable the report feature, press . . Then go to Step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Relay Originator Report. Show first fax page 1. On 2. Off To print the first fax page, press . To print the report without the first fax page, press .
Reports The following information is printed on the Relay Station Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Document pages Number of document pages. From Originating Station telephone number. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated).
Reports 2. Select the Relay Station Confirmation Report print option: To automatically print a report after a Relay, press . To automatically print a report when an error occurs, press To disable the report feature, press . , then go to step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Relay Station Report. Show first fax page 1. On 2. Off To print the first fax page, press . To print the report without the first fax page, press . 4.
Reports The following information is printed on the Relay Destination Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Document pages Number of pages of memory input. From Originating Station telephone number. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated).
Reports 2. Select the Relay Destination Confirmation Report print option: To automatically print a report after the Relay, press . To automatically print a report when an error occurs, press To disable the report feature, press . , then go to step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Relay Destination Report. Show first fax page 1. On 2. Off To print the first fax page, press . To print the report without the first fax page press .
Reports Confirmation Report Override A Confirmation Report can be printed automatically for each communication job by setting the default report print option (see the previous section, “Confirmation Report Setup”). When you set the report print status using the Confirmation Function Key, the setting you select is active for the current job only.
Reports Reception Report Setup Reception Reports can automatically be printed by the WorkCentre whenever a document is received at the Relay Station or into a Mailbox. Refer to the procedures that follow to manually print a Reception report for the ITU-T Mailboxes. To select the automatic Reception Reports print option: 1. Press: *** Menu 01. Local to mailbox 02. Remote to mailbox 03. Relay station 2.
Reports 3. Press Exit or Stop to return to the Standby Mode. The following information is printed on the Mailbox Reception Report: 9-20 Item Description Job number Job number. Mailbox Mailbox number. Mailbox Type Mailbox Type: Poll-once, Multi-poll, Private Mailbox. Document Pages Number of document pages entered. From Station through which the mail document was entered.
Reports Printing Reports and Lists Various reports and lists can be printed detailing information about your WorkCentre and information you have stored in it. The following reports can be printed: • • • • • • • Activity Report ITU-T Mailbox Reports Pending Jobs Report Department Code Report Power Failure List Menu Map Settings Report Activity Report Pressing the Activity Function Key enables the WorkCentre to print an Activity Report. To print the Activity Report: 1. Press: Activity Print number 1.
Reports ITU-T Mailbox Report The ITU-T Mailbox Report lists all documents entered through your own station and remote stations, using the ITU-T mailbox system. The following information is printed on the ITU-T Mailbox Report: Item Description Mailbox Mailbox number. Type Type of mailbox. pgs Number of pages. Job Job number. Date and Time Time of input. From Local designates this machine. Name or number designates the remote machine.
Reports Pending Jobs Report The Pending Jobs Report lists all communication jobs reserved in memory. The following information is printed on the Pending Jobs Report listed by communication type; (i.e., Send and Receive, To be polled, and Resend Stored Fax). Item Description Job Job number. Type Type of communication. pgs Number of pages. Mail Mailbox number. Date and Time Designated time or time of reception. To Name or dial number of the remote party. To print the Pending Jobs Report: 1.
Reports Department Code Report The Department Code report lists the Department Names and Codes. The usage for each department is listed by number of pages sent, received and copied. If you enter the master code, the report lists the master department code and all departments. If you enter a department code, the report prints information for only that user’s department. The following information is printed on the Department Code Report: Item Description Dept. Department Number. Name Department Name.
Reports Power Failure List The WorkCentre has a battery to back up the document data memory contents. However, when the power is turned off for a long time and the communication data stored in the memory is cleared, a list of the job numbers of those cleared communications is automatically printed.
Reports Menu Map The Menu Map is a list of all machine features in a flow chart format. Refer to Chapter 2 for a detailed Menu Flow Map. To print the Menu Map: 1. Press: Menu -orPress Menu Map. 2. The Menu Map prints, then the machine returns to the Standby mode.
Reports Settings Report The Settings Report prints a list of each machine function and the current settings.
Reports Note: Total Pages represents the grand total for Scanned and Printed pages, it is not the same as Drum count that is found on the Activity Report. Note: The firmware identification number is located at the top of the Settings Report. Refer to this number when calling for service. To print the Settings Report: 1. Press: Menu The Settings Report prints, then the machine returns to the Standby Mode.
Copying Documents 10 Copying Documents Using the copy feature you can print up to 99 copies. The following selections are available when you copy a document: • • • • Contrast Resolution Reduction Collate Making Copies To copy a document: 1. Load the document face down in the Document Tray. 2. Press: Copy Copy Copies (1-99): Paper Auto Collate On 1 Off 3. If desired, set the Contrast, Resolution and Reduction.
Copying Documents 4. Using the arrow keys, select the paper size (if you have an optional paper tray or bypass tray installed) and the collate option. Note: If the optional paper tray or bypass tray is installed, the available paper sizes display in the Copy Mode Screen. Press the arrow keys to select the desired paper size. Select LT, LG or A4 for the bypass tray. You cannot select when copying from the bypass tray. When the Bypass tray is selected, the display changes to select the paper thickness.
Scan Functionality 11 Scan Functionality In order to use the WorkCentre as a scanner, it has to be configured for a TWAIN driver. The following table describes the TWAIN settings and controls. Scan Size Specifies the document size that you are scanning. Resolution Sets the scanning resolution. Original Type Specifies the type of document that you are scanning. Lighten/Darken Adjusts the lightness and darkness of the scanned document. Scan This button starts the scanner using the options chosen.
Scan Functionality Notes: 11-2 WorkCentre Pro 665/685/765/785
PCL Printing Functionality 12 PCL Printing Functionality This option will be made available soon. When you order this option, you will receive the latest documentation which will support this option and its functionality.
PCL Printing Functionality Notes: 12-2 WorkCentre Pro 665/685/765/785
Network Functionality 13 Network Functionality This option will be made available soon. When you order this option, you will receive the latest documentation which will support this option and its functionality.
Network Functionality Notes: 13-2 WorkCentre Pro 665/685/765/785
Internet FAX Functionality 14 Internet FAX Functionality This option will be made available soon. When you order this option, you will receive the latest documentation which will support this option and its functionality.
Internet FAX Functionality Notes: 14-2 WorkCentre Pro 665/685/765/785
Using the ControlCentre 15 Using the ControlCentre The Control Centre software on your PC enables you to easily change the WorkCentre’s settings. You can set up the telephone lines, choose fax settings, and create mailboxes. For faster dialing when sending faxes, you can use the Control Centre to set up your Phonebook of One Touch, Speed Dial and Group Dial numbers. You can also get help quickly on a particular task or feature from the Control Centre.
Using the ControlCentre Setting up the WorkCentre Using the ControlCentre, you can specify default WorkCentre settings, such as contrast, resolution and volume levels, and set up your telephone lines. Setting the Machine Defaults 1. Click the General icon and then click the Machine Setup tab. 2. Type the name of your company or your name in the Company name box. The name you enter is printed at the top of each faxed page. 3.
Using the ControlCentre 7. To print a separator page between documents, select one or more of the following options: Fax printout Prints a page between each received fax. PC printout Print a page between each printed document. Copies Prints a page between each copy job. Default tray Select the paper tray to use when printing separator pages: Lowest tray or Auto select. Note If you select Lowest tray, the paper loaded in the tray is used to print separator pages only. 8.
Using the ControlCentre 6 Click Enable error correction mode - ECM to have the WorkCentre monitor the phone line for errors and, if an error occurs, resend any portion of the document until the transmission is complete. When using ECM, the fax transmission time can be longer, but the complete fax is sent. 7 For telephone line 1, set the Answer mode: Auto To have the WorkCentre automatically answer and receive incoming fax calls. Use Auto if you have a dedicated fax line.
Using the ControlCentre Setting the PC’s Date and Time on the WorkCentre You can use the date and time set on your PC for the WorkCentre. 1 From the File menu, click Set PC Time. Changing Your ControlCentre Password You can change the password that you use to open the ControlCentre on your PC. 1 From the File menu, click Change Password. The Change ControlCentre Password dialog box opens. 2 In the Old password box, type the password currently in use.
Using the ControlCentre Setting the Fax Send Options You can select the options you want to use for fax transmissions on the Fax Send page. For example, you can choose to include a send header and cover sheet with each fax, and select the number of times the WorkCentre redials a fax number after receiving a busy signal. Setting the Cover Sheet and Send Header Options 1 Click the Fax icon and then click the Fax Send tab.
Using the ControlCentre WorkCentre is able to resend any portion of a document that did not transmit successfully due to communication errors, or resend a fax when telephone lines are available. 3 In the Send after scan box, select one of the following options: Dial while scanning Dials the fax number while scanning the document. Dial after scanning Dials the fax number after scanning the entire document. 4 To listen to the initial dial sequence, select Always in the Line monitor box.
Using the ControlCentre Note You will need to resend the stored fax at the WorkCentre. On the WorkCentre’s Access Panel, press Resend. Use the arrow keys to find the job to resend, then press Enter. 5 Click Apply to set the options at the WorkCentre. Faxing Long Originals You can set up the WorkCentre to scan documents longer than typical page sizes. 1 Click the Fax icon and then click the Fax Send tab. 2 In the Long original length box, select one of the following options: 1 meter (39.
Using the ControlCentre Setting the Fax Receive Options On the Fax Receive page, you can choose the WorkCentre settings to use when receiving faxes. You can set up the secure receive feature and choose the options for reducing and collating incoming faxes. Setting the Receive Footer Option You can set the WorkCentre to print a receive footer on each received page.
Using the ControlCentre memory, then automatically printed at the end of the time period. Also, any print jobs that you send from your PC to the WorkCentre are stored in memory during the specified time period. 1 Click the Fax icon and then click the Fax Receive tab. 2 Click Secure faxes. 3 In the warning box, click OK. 4 In the Password dialog box, type the four-digit password to use at the WorkCentre to print the faxes stored in memory during the secure receive time period. Then click OK.
Using the ControlCentre Receiving Faxes from the Fax Numbers Assigned to Your Phonebook Only To prevent the WorkCentre from receiving faxes from unknown senders, you can choose to receive faxes from the fax numbers specified in your Phonebook only. 1 Click the Fax icon and then click the Fax Receive tab. 2 Click From Phonebook fax numbers only. 3 In the warning box, click OK. 4 Click Apply to set the option at the WorkCentre.
Using the ControlCentre Receiving Faxes to Your PC 1 Click the PC Fax icon. 2 To specify how faxes are received to your PC, select one of the following options in the Receive faxes to PC box. Never To print all faxes at the WorkCentre. For mailboxes only To receive all faxes in a mailbox. Always To receive all faxes to your PC.
Using the ControlCentre 5 In the Add One Touch from box, select Individual. 6 In the Name box, type the person’s name. 7 In the Fax number box, type the person’s fax number. 8 In the Alternate fax number box, type a second fax number to use when the primary fax number is busy and all redials have been used. 9 If your company or long-distance telephone service requires you to use a charge code for the fax number you entered, click the Add Charge Code button and type the charge code.
Using the ControlCentre Assigning a Speed Dial or Group Dial Number to a One Touch Key This procedure describes how to link a preset Speed Dial or Group Dial number to a One Touch key. To assign a new fax number to a One Touch key, see Assigning an Individual Fax Number to a One Touch Key. 1 Click the Phonebook icon. 2 Click the One Touch tab. 3 Click the Add button. The One Touch Entry dialog box opens. 4 In the One Touch (01-68) box, select the number you want to preset.
Using the ControlCentre Deleting One Touch Key Entries 1 Click the Phonebook icon. 2 Click the One Touch tab. 3 Click the One Touch number you want to delete. Note To delete all the One Touch numbers at once, click Clear All. 4 Click Delete. 5 Click Apply to set the options at the WorkCentre. Presetting a Speed Dial Number You can preset up to 300 fax numbers using the Speed Dial numbers from 001 through 999.
Using the ControlCentre Print confirmation report To print a confirmation report after each fax you send to the fax number. Dial later To send faxes at a specific time. In the Dial later time (hr:min) box, type the time using the format for either a 12- or 24-hour clock. 10 Click Use Mailbox ITU-T to set up any of the following options: Subaddress To specify the subaddress location to send documents to via a compatible remote fax machine.
Using the ControlCentre Deleting Speed Dial Numbers 1 Click the Phonebook icon. 2 Click the Speed Dial tab. 3 Click the Speed Dial number you want to delete. Note To delete all the Speed Dial numbers at once, click Clear All. 4 Click Delete. 5 Click Apply to set the options at the WorkCentre. Presetting a Group Dial Number If you frequently send faxes to the same group of fax numbers, you can save time by assigning the fax numbers to a Group Dial number.
Using the ControlCentre 8 Repeat steps 6 and 7 until you’ve assigned all the numbers you want to the group. Note You can assign a maximum of 300 speed dial numbers or 68 One Touch key numbers to the group. 9 Do one of the following: • • Click OK to close the Group Dial Entry dialog box. Click Apply to preset another Group Dial number. 10 Click Apply to set the options at the WorkCentre. Editing a Group Dial Number 1 Click the Phonebook icon. 2 Click the Group Dial tab.
Using the ControlCentre Saving a Phonebook to Your PC You can save all your One Touch, Speed Dial, and Group Dial entries to a single file. 1 Click the Phonebook icon. 2 Click the Save As button. The Save Phonebook dialog box opens. 3 In the Save in box, select a location for the Phonebook. 4 In the File name box, type a name for the Phonebook. 5 Click Save. Opening a Phonebook File If you made changes to the Phonebook that is currently open, save it before opening another Phonebook.
Using the ControlCentre Creating Mailboxes The WorkCentre supports the ITU-T communications standard, which enables you to create mailboxes. Using mailboxes, you can store documents for fax machines to retrieve (poll), receive documents from other fax machines, and set up relay communications. The remote fax machines also must be set up with mailboxes using the ITU-T standard. Creating a Mailbox 1 Click the Mailbox icon. 2 Click the Add button. The Mailbox Entry dialog box opens.
Using the ControlCentre • To specify a fax number for the end station, select Fax number in the Entry from box. Type the number in the Fax number box. • To specify a fax number from your Speed Dial numbers for the end station, select Speed Dial in the Entry from box. Click the Change button, select the Speed Dial number you want to use, and click OK. • To specify a fax number from your One Touch entries for the end station, select One Touch in the Entry from box.
Using the ControlCentre Deleting a Mailbox 1 Click the Mailbox icon. 2 Select the mailbox you want to delete. Note To delete all the mailboxes at once, click Clear All. 3 Click Delete. 4 Click Apply to set the options at the WorkCentre. Using Department Codes You can control access to the WorkCentre by setting up a master department code and individual department codes. The master department code enables one person to create and change up to 49 individual department codes.
Using the ControlCentre • 9 Click Apply to assign another department code. Click Apply to set the options at the WorkCentre. Note To print the Department Code Report, on the WorkCentre’s Access Panel, press MENU, 2, 3. Changing a Department Code 1 Click the General icon and then click the Department Code tab. 2 If the Master Code Entry dialog box opens, type your five-digit code and click OK. 3 Select the department code you want to edit or your master code, then click the Edit button.
Using the ControlCentre Printing Reports You can set up the WorkCentre to print a variety of reports to provide you with information about fax transmissions and receptions. You can also print the Settings Report, which lists the current defaults set on the WorkCentre. Activity Report Setup The Activity Report provides information about the faxes sent and received. It also includes the scan, print, drum, and toner counter.
Using the ControlCentre 5 6 7 In the Group poll box, select the option you want when retrieving documents from multiple remote machines using group polling. Under the ITU-T Relay, choose the report setup for relay communications. Originator Select the option you want for relay transmissions started at the initiating station. If you select either Always or On error, you can click Show first fax page to have the WorkCentre print the first page of the fax on the report.
Using the ControlCentre Saving the WorkCentre Settings You can save the ControlCentre options you set and your Phonebook to a file on your PC. If needed, the file provides you with a backup copy of your WorkCentre settings. If you want to save your Phonebook only, see Saving a Phonebook to Your PC. Saving WorkCentre Settings to a File 1 Do one of the following: • • From the File menu, click Save Settings. From the toolbar, click the Save button. The Save As dialog box opens.
Using the ControlCentre Enabling Xerox personnel to perform remote tests 1 Click the General icon and then click the Advanced Features tab. 2 Click Remote access to allow a remote Xerox test facility or service center to perform diagnostic tests on the WorkCentre. 3 In the Download box, select one of the following options: Always Allow Xerox service persons to download firmware to the WorkCentre at any time. Note If there are any jobs stored in memory when firmware is downloaded, they will be lost.
Using the ControlCentre • In the Part number box, enter the toner cartridge’s part number. See your System Administrator’s Guide Section C for the part number. • In the Quantity box, select the number of cartridges to order. Firmware Download Information regarding this feature can be found in the On-line Help facility within the Control Centre software loaded onto your PC.
Troubleshooting 16 Troubleshooting Self Test The self test enables you to understand the performance of the machine and diagnose any problems it may have. You may be requested to do this by a Xerox customer support center representative. To enter self test: 1. Press. Auto test 1. Auto test 2. Individual test 3. Print test Menu 2. Select the Self test option required. To run the test automatically and test a number of functions of the machine, press . To select individual test, press want to run.
Troubleshooting Key test - Press then . You will be asked to press all the keys on the control panel and then press the Stop key at the end of the test. You will receive an OK prompt if the test is successful. LED test - Press then . This test will turn on all the then . When you run this test please control panel LEDs. LCD test - Press check that all the sections in the LCD are turned ON and then turned OFF. You will be prompted to confirm that the test was successfully completed.
Troubleshooting Calling for Service If you have an error with the machine which you are unable correct using the tables, please contact the customer Support Center. Before calling, please have the serial number of the machine available and any messages that are displayed. Contact the support center at the following telephone number: USA - 1-800-821-2797 Canada - 1-800-939-3768 Europe - Refer to the Warranty Pack provided with your machine for your support centre telephone number.
Troubleshooting 16-4 Error Message Probable Cause Corrective Action Phonebook data was lost Phonebook information was lost Reprogram the dial data from the control panel or Control Centre. Comm. error - retry The communication did not end normally. The error occurs only when direct transmission feature was selected. Resend the document again. Drum life warning The drum counter has reached 9,000 pages. Replace the Drum Unit. See “Replacing the Drum Unit”.
Troubleshooting Error Message Probable Cause Corrective Action Middle paper empty The middle paper tray is empty. Add paper to the middle paper tray and close the tray correctly. Lower paper empty The lower paper tray is empty. Add paper to the lower paper tray and close the tray correctly. Memory is full Image memory becomes full during scanning the document into the image memory. Press [STOP] and retry the operation after remaining memory space becomes larger than current size.
Troubleshooting Error Codes Code 16-6 Probable Cause Corrective Action 10 The Paper tray is Empty Add paper to the tray. Ensure the tray is closed. 11 A Paper Jam occurred. Open the Top Cover, and clear the copy paper jam. See the “Paper Jam” section in this chapter. 12 A document jam occurred. Remove the jammed document. See the “Paper Jam” section in this chapter. 13 Operator control panel or Top Cover, is open. Close the panel or cover. 20 A power failure occurred.
Troubleshooting Code Probable Cause Corrective Action 87 No residual memory was remaining on the remote party’s machine in a Relay or Mailbox transmission. Check the remote machine. Retry the transmission. B0 B1 The functions of the remote machine and yours do not match. Verify the remote station is compatible, then retry the communication. B2 B3 B4 B5 Network communication problem. Check the remote machine and retry the operation. C0 C1 C2 C3 C4 Picture signal problem. Retry the operation.
Troubleshooting Device Error Codes Code 16-8 Description Replace Parts 21 The new drum unit does not function properly. Drum unit 22 Fuser error 1 (Case1) Fuser unit, Call for Service. 23 Fuser error 1 (Case2) Fuser unit, Call for Service. 24 Fuser error 1 (Case3) Fuser unit, Call for Service. 25 Fuser error 1 (Case4) Fuser unit, Call for Service. 41 The Polygon motor in the LSU does not rotate. LSU, Call for Service. 42 The LSU’s laser beam is not functioning properly.
Troubleshooting Paper Jam If a paper jam occurs during a reception or copying operation, the message “PAPER JAM XX” is displayed. If this occurs, follow the procedure below. The code number "XX" indicates the location where the paper jam has occurred as shown in the table below.
Troubleshooting 1. Remove any documents from the Document Tray. Remove Documents 071 2. Grasp the Top Cover Open Lever to open the Top Cover.
Troubleshooting 3. Open the Right Side Cover and remove any jammed paper. Right Side Cover 064 CAUTION Always hold the Developer Assembly by the green handles. Do not expose the green drum to light for more than 3 minutes. Never expose it to direct sunlight or touch the green drum. Damage or poor print quality may result. 4. Remove the Developer Assembly with the Drum Unit.
Troubleshooting 5. Pull up on the green Paper Feed Release Lever and remove jammed paper. Avoid tearing the paper.
Troubleshooting WARNING The black colored fuser housing may be hot if the machine was in use prior to this paper jam. 6. If the paper is jammed partway through the Fuser Unit (black colored housing), remove the jammed paper in the direction of the arrow. Avoid tearing the paper.
Troubleshooting 7. Install the Developer Assembly with the Drum Unit. Place it in the machine, press firmly on the green squares on the Drum Unit until the Drum Unit clicks into place. 8. Close the Right Side Cover, then close the Top Cover. 9. Press down on the Top Cover until a “click” is heard to ensure the latches engage.
Troubleshooting Document Jam If a document jam occurs during a transmission, the message “DOCUMENT JAM” is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document. See Chapter 4, “Loading Documents” for document specifications and recommendations which may help avoid paper jams. Note: The power can be left ON when clearing a paper jam.
Troubleshooting 1. Remove all documents from the Document Tray. Remove Documents 071 2. Press the Transmission Cover Release Button to open the Transmission Cover.
Troubleshooting 3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam. Remove Paper 073 4. Close the Transmission Cover. Ensure the latch engages. Push here to close the Transmission Cover 074 5. Verify the display has returned to the Standby Mode.
Troubleshooting Status Code Table A status code is displayed on some reports. The Code is displayed in 3 digits to the right of the Mode symbol. CODE Example: G3 5 0 2 G3 Encoded Data Line Density Data Transmission Speed 16-18 MMR 8 pels/mm x 3.85/lines/mm 14400 bps Transmission Code Speed Code Line Density Code Encoding 0 2400 bps 0 8 pels/mm x 3.85 lines/mm 0 MH 1 4800 bps 1 8 pels/mm x 7.7lines/mm 1 MR 2 7200 bps 2 8 pels/mm x 15.
Troubleshooting Transmission Problems When transmissions are not successful, check the items in the table below. If you confirm these items are set up correctly and transmissions are still unsuccessful, call for technical support. Problem Check Items When you place a document in the Document Tray, nothing happens.
Troubleshooting Problem Check Items The sending procedure was completed correctly but nothing happened at the receiving end. • Is the remote machine able to communicate with a G3 facsimile? The WorkCentre can communicate with G3 facsimiles but not G2 or G4. Documents cannot be transmitted overseas. • Set the Fax Speed to transmit the document at a slower speed. See “Setting up the Phonebook”. Reception Problems When receptions are not successful, check the items in the following table.
Troubleshooting Problem Check Items The paper is fed out but nothing is printed. • Is the machine out of toner? • Is the document on the sending side loaded correctly? Paper jams occur frequently. • Is the Paper Tray adjusted for the correct paper size? See “Adjusting the Paper Tray”. • Is the Paper Tray fully closed? • Does the document fall within specifications? See the User’s Guide, “Document Specifications”.
Troubleshooting Notes: 16-22 WorkCentre Pro 665/685/765/785
A Ordering Supplies Ordering Supplies To order supplies, contact the Xerox supplies center at the following number: • • • USA – Supplies center – Fax number 1-800-822-2200 1-800-338-7020 Canada – French – English 1-800-668-0133 1-800-668-0199 Europe – Call your local sales and service provider. Supplies: Item Part Number Paper (letter size, 20 lb.) Paper (legal size, 20 lb.
Note: For more information regarding different Media Supplies and WorkCentre Options please refer to Appendix C - Product Data Sheet. Ordering Supplies Automatically The Automatic Supplies Ordering feature allows you to have the machine automatically send a report to a specified fax number (normally a supplies center) when the machine is out of toner or the drum life is low. This will ensure that supplies are available when needed and will minimize ordering time.
WorkCentre Pro 665/685/765/785 A-3
2. Press . Destination setup Enter fax number. or press Phonebook key or one touch key 3. Enter the Speed Dial or One Touch key that you preset for the supplies center, (You must press Phonebook, then press Enter before entering a speed dial number). 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Entering the part details To set the part details: 1. Press: Menu *** Supplies order setup 1. Destination setup 2. Supplies 3. Other information 4. Image print 2.
xxxxx ordering 1. Select auto order 2. Enter part number 3. Enter quantity 3. Press then to order automatically. Enter part number Part # (20 max) : 4. Press then and use the keypad to enter the part number of the toner or drum. Enter quantity Quantity (1-99) : 5. Press then and use the keypad to enter the quantity required. 6. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Entering ordering details To set the ordering details: 1. Press: Menu *** Supplies order setup 1. Destination setup 2. Supplies 3. Other information 4. Image print 2. Press . Other information 1. Customer number 2. Contact name 3. Contact tel number 4. Ship to name 5. Ship to address Enter customer number Number (20 max) : 3. Press A-6 and use the keypad to enter your customer number.
Enter contact name Name (40 max) : Press and use the keypad to enter the contact name. Enter tel number Tel number (32 max) : Press and use the keypad to enter the contact telephone number. Enter ship to name Name (40 max) : Press and use the keypad to enter the name to whom the items will be despatched. Enter ship address Address (64 max) : Press and use the keypad to enter the shipping address for items. 4. The menu selection screen redisplays.
Printing the order form To print the order form: 1. Press: Menu *** Supplies order setup 1. Destination setup 2. Supplies 3. Other information 4. Image print 2. Press . The order form will print. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
B Maintaining the Product Replacing the Paper When the machine runs out of paper, “PAPER TRAY IS EMPTY” displays and printing stops. Replace the paper using the following procedure: To replace the paper: 1. Open the Paper Tray. Paper Tray 036 2. Do not fan the paper. Make sure that the corners of paper are neatly aligned.
3. Press down the paper pressure plate until it clicks. Paper Pressure Plate 039 4. Insert up to 250 sheets into the paper tray. CAUTION To avoid paper jams, do not exceed the upper limit line on the Paper Guide. Be careful not to damage the claws of the paper tray.
5. Push the paper tray all the way into the machine.
Replacing the Toner Cartridge and Fuser Cleaner When the Toner Cartridge requires replacing, the Fuser Cleaner must also be replaced. The TONER IS LOW message is displayed when the Toner Cartridge needs to be replaced. If printing continues, a long tone sounds, the OUT OF TONER message displays, and printing stops. CAUTION Only replace the Toner Cartridge after TONER IS LOW or OUT OF TONER displays. If the Toner Cartridge is replaced prematurely, print quality problems can occur.
CAUTION Always hold the Developer Assembly by the green handles. Do not touch the green drum area or the black toner roller. Do not leave the Drum Unit out of the machine for an extended period. Touching the drum or exposing the Drum Unit to light could lower the print quality. 2. Remove the Developer Assembly from the machine. The following figure shows how to remove the Developer Assembly. Developer Assembly 065 3. Place the Developer Assembly on a level surface.
4. Lift up on two green handles to separate the Drum Unit from the Developer Assembly. The following figure shows the Drum Unit and the Developer Assembly. Drum Unit Developer Assembly 098 5. Place the Drum Unit on a level surface. Cover the Drum Unit with a clean cloth to protect the unit from exposure to light. 6. Place the Developer Assembly over paper to protect the surface on which you are working. 7. Tap the toner cartridge several times to make any remaining toner fall into the Developer Assembly.
8. Press the green Button the left of the Developer Assembly and slide the toner cartridge to the left to disengage it from the Developer Assembly. The following figure shows how to remove the Toner Cartridge from the Developer Assembly. Toner Cartridge 093 Button 9. Lift the Toner Cartridge from the Developer Assembly. Dispose of the used toner cartridge properly. 10. Hold the New Toner Cartridge with both hands and shake the cartridge back and forth several times.
11. Align the four hooks on the new Toner Cartridge with the slots on the Developer Assembly. Fit the cartridge to the assembly. The following figure shows how the Toner Cartridge and the Developer Assembly connect. Toner Cartridge 096 Developer Assembly 12. Move the cartridge to the right until the button on the left of the Developer Assembly clicks into place. 13. Holding the Developer Assembly with one hand, grasp the edge of the protective strip under the toner housing.
14. Position the Drum Unit with the green drum surface facing the black toner roller on the Developer Assembly. Without touching the green drum surface, hook the Drum Unit to the Developer Assembly. The following figure shows how to join the Drum Unit and the Developer Assembly.
15. Holding the Developer Assembly by the green handles, align the three shafts on the Developer Assembly sides with the slots in the machine frame. Lower the assembly into the machine . Developer Assembly 027 The following figure shows how the shafts on the Developer Assembly align with the slots.
16. Press firmly on the green squares on the Drum Unit until the Drum Unit clicks into place. The following figure shows how to press the Drum Unit into place.
To replace the Fuser Cleaner: The Fuser Cleaner is located in the black fuser housing. Fuser Cleaner 100 WARNING The black colored fuser housing may be hot if the machine was in use prior to this servicing. 17. Grasp the two green tabs and lift the Fuser Cleaner from the machine.
18. Install the new Fuser Cleaner by positioning its left side first. 076-1 076-2 19. Place the fuser cleaner on the fuser housing from its front side first. At this time, the guides of the fuser cleaner should be positioned on the right side. Then, move the fuser cleaner to the back side so that the guides of the fuser cleaner align with the guides of the fuser housing.
20. Close the Top Cover. Press down on the Top Cover until a “click” is heard to ensure the cover is closed.
Replacing the Drum Unit The Drum Unit requires replacement when the DRUM LIFE WARNING is displayed. When the Drum Unit requires replacement, the Fuser Cleaner and Ozone Filter must also be replaced. Do not replace the Drum Unit with one that has been used. The DRUM LIFE WARNING display does not clear if a used Drum Unit is installed. CAUTION Do not expose the green Drum to light for more than 3 minutes. Never expose the drum to direct sunlight or touch the drum. Damage or poor print quality may result.
CAUTION Always hold the Developer Assembly by the green handles. Do not touch the green drum area or the black toner roller. Do not leave the Drum Unit out of the machine for an extended period. Touching the drum or exposing the Drum Unit to light could lower the print quality. 2. Remove the Developer Assembly from the machine. The following figure shows how to remove the Developer Assembly. Developer Assembly 065 3. Lift up on the 2 green handles to separate the Drum Unit from the Developer Assembly.
4. Place the Developer Assembly on a flat clean surface. Discard of the used Drum Unit properly. 5. Position the new Drum Unit with the green drum surface facing the black toner roller on the Developer Assembly. Without touching the green drum surface, hook the Drum Unit to the Developer Assembly. The following figure shows how to join the Drum Unit and the Developer Assembly. Drum Unit Developer Assembly 026 6.
The following figure shows how the shafts on the Developer Assembly align with the slots. 028 7. Press firmly on the green squares on the Drum Unit until the Drum Unit clicks into place. The following figure shows how to press the Drum Unit into place.
To replace the Ozone Filter: 8. Remove the Ozone Filter from the inside of the machine. Then, place the new ozone filter into the machine. Ozone Filter 077 9. Close the Top Cover. Press down on the Top Cover until a “click” is heard to ensure the latches engage.
Cleaning the Machine Cleaning the Cabinet and Ozone Filter Wipe the machine with a damp cloth to remove dust and fingerprints. Use water to dampen the cloth. Do not use chemicals for cleaning, as this can cause discoloration or damage to the finish of the machine. Use a vacuum cleaner or brush to remove dust from the vents and the Ozone Filter (see figure). Refer to “Replacing the Ozone Filter” in the previous section to replace the Ozone Filter.
Cleaning the Document Scanner The quality of scanned images deteriorates if the Document Scanner becomes dirty. Use the following procedure to clean the Scanner components: 1. Press the Transmission Cover Open Button to open the Transmission Cover. 2. Wipe the glass surface and the guide with a soft dry cloth (lens cleaner cloth). If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth to remove streaks.
3. Wipe the Retard Pad and the rollers with a dry cloth. If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth. Retard Pad 082 4. Close the Transmission Cover.
Cleaning the Developer Assembly and the Surrounding Parts The period for cleaning all the parts associated with the Developer Assembly is every 3,000 pages and at 10,000 pages, or every 6 months. Clean the following parts of the machine when you replace the toner cartridge or the Drum Unit: • Transfer Wire and Discharge Wire —The Transfer Wire and the Discharge Wire are located under the Developer Assembly inside the machine.
Use the following procedure to clean the Developer Assembly and the surrounding parts: 1. Grasp the Top Cover Open Lever and open the Top Cover. WARNING Do not touch the fuser housing inside the machine. The fuser housing is extremely hot while the machine is operating.
CAUTION Always hold the Developer Assembly by the green handles. Do not touch the green drum area or the black roller. Do not leave the Drum Unit out of the machine for an extended period. Touching the drum or exposing the Drum Unit to light could lower the print quality. 2. Remove the Developer Assembly from the machine. The following figure shows how to remove the Developer Assembly. Developer Assembly 065 3. Place the Developer Assembly on a level surface.
CAUTION Do not touch the Discharge Wire or Transfer Wire with your hands. The oils from your hands could contaminate the wire resulting in lower print quality. To clean the Transfer Wire and Discharge Wire 4. Clean the Transfer Wire and the Discharge Wire with a cotton swab. The following figure shows how to clean the Transfer Wire and the Discharge Wire. Discharge Wire 087 Transfer Wire To clean the Paper guide 5. Wipe the Paper Guide with a dry cloth. The following figure shows the Paper Guides.
To clean the Developer Assembly 6. Lift up on the 2 green handles to separate the Drum Unit from the Developer Assembly. The following figure shows the Drum Unit and the Developer Assembly. Drum Unit Developer Assembly 098 7. Cover the entire Drum Unit with a clean cloth to protect the drum from exposure to light. 8. Place the Developer Assembly over paper to protect the surface on which you are working. 9. Use a cotton swab to clean above the Mylar Sheet of the Developer Assembly.
10. Position the Drum Unit with the green drum surface facing the black roller on the Developer Assembly. Without touching the green drum surface, hook the Drum Unit to the Developer Assembly. The following figure shows how to join the Drum Unit and the Developer Assembly.
11. Holding the Developer Assembly by the green handles, align the three shafts on the Developer Assembly sides with the slots in the machine frame. Lower the assembly into the machine. Developer Assembly 027 The following figure shows how the shafts on the Developer Assembly align with the slots.
12. Press firmly on the green squares on the Drum Unit until the Drum Unit clicks into place. The following figure shows how to press the Drum Unit into place. Drum Unit 029 13. Close the Top Cover. Press down on the Top Cover until a “click” is heard to ensure the cover is closed.
Cleaning the Charger Wire and the Laser Beam Window Clean the following parts of the machine when you replace the Drum Unit or the ozone filter. The period for cleaning is every 10,000 pages or every 6 months. • Laser Beam Window The Laser Beam Window is located on the under side of the Top Cover. • Charger Wire The Charger Wire is located on the Drum Unit above the green drum roller. Use the following procedure to clean the charger wire and the laser beam window: 1.
To clean the Laser Beam Window 2. Wipe the laser beam window with a cotton swab or a dry cloth (lens cleaner cloth). The following figure shows the laser beam window.
CAUTION Always hold the Developer Assembly by the green handles. Do not touch the green drum area or the black roller. Do not leave the Drum Unit out of the machine for an extended period. Touching the drum or exposing the Drum Unit to light could lower the print quality. To clean the Charger Wire 3. Remove the Developer Assembly from the machine. The following figure shows how to remove the Developer Assembly.
4. Place the Developer Assembly on a level surface. 5. Lift up on the 2 green handles to separate the Drum Unit from the Developer Assembly. Place the Drum Unit on a level surface. The following figure shows the Drum Unit and the Developer Assembly. Drum Unit Developer Assembly 098 6. Locate the Charger Wire on the Drum Unit. 7. Use the Charger Cleaner to lightly wipe the Charger Wire on the Drum Unit. The following figure shows how to clean the Charger Wire.
8. Position the Drum Unit with the green drum surface facing the black toner roller on the Developer Assembly. Without touching the green drum surface, hook the Drum Unit to the Developer Assembly. The following figure shows how to join the Drum Unit and the Developer Assembly.
9. Holding the Developer Assembly by the green handles, align the three shafts on the Developer Assembly sides with the slots in the machine frame. Lower the assembly into the machine. Developer Assembly 027 The following figure shows how the shafts on the Developer Assembly align with the slots.
10. Press firmly on the green squares on the Drum Unit until the Drum Unit clicks into place. The following figure shows how to press the Drum Unit into place. Drum Unit 029 11. Close the Top Cover. Press down on the Top Cover until a “click” is heard to ensure the cover is closed.
Cleaning the Components as Needed Dirt or dust gather in the machine and can cause the machine to print incorrectly. The following lists the parts to clean and how the dirt can affect the print quality. B-38 • Contacts — These groups of contacts are located under the Developer Assembly. Dirt or dust on the contacts causes the printer to blur characters. • Metering Blade — The Metering Bade is located above the black toner roller on the Developer Assembly.
Use the following procedure to clean the additional components: 1. Grasp the Top Cover Open Lever and open the Top Cover. WARNING Do not touch the fuser housing inside the machine. The fuser housing is extremely hot while the machine is operating.
CAUTION Always hold the Developer Assembly by the green handles. Do not touch the green drum area or the black roller. Do not leave the Drum Unit out of the machine for an extended period. Touching the drum or exposing the Drum Unit to light could lower the print quality. 2. Remove the Developer Assembly from the machine. The following figure shows how to remove the Developer Assembly. Developer Assembly 065 3. Place the Developer Assembly on a level surface.
4. Separate the Drum Unit from the Developer Assembly. The following figure shows the Drum Unit and the Developer Assembly. Drum Unit Developer Assembly 098 5. Place the Drum Unit on a level surface. Cover the Drum Unit with a clean cloth to protect the unit from exposure to light.
To clean Contacts 6. Use a cotton swab to clean the silver contacts in the machine. Contacts are located inside the chassis in the front, on the right, and in the rear. The following figure shows the locations of the contacts.
085 Rear To clean the Metering Blade 7. Use the Mylar Scraper to scrape off the toner between the metering blade and the black toner roller on the Developer Assembly. The following figure shows how to clean the Metering Blade.
8. Position the Drum Unit with the green drum surface facing the black toner roller on the Developer Assembly. Without touching the green drum surface, hook the Drum Unit to the Developer Assembly. The following figure shows how to join the Drum Unit and the Developer Assembly. Drum Unit 026 Developer Assembly 9. Holding the Developer Assembly by the green handles, align the three shafts on the Developer Assembly sides with the slots in the machine frame. Lower the assembly into the machine.
The following figure shows how the shafts on the Developer Assembly align with the slots.
10. Press firmly on the green squares on the Drum Unit until the Drum Unit clicks into place. The following figure shows how to press the Drum Unit into place. Drum Unit 029 11. Close the Top Cover. Press down the Top Cover until a “click” is heard to ensure the cover is closed. Top Cover 101 Installing the maintenance kit An Installation Sheet will be provided to the customer in the Maintenance Kit packaging.
C Product Data Sheet Item Specification Document Size Width: 8.5 in. max. (216 mm) max. 5.8 in. min. (148 mm) min. Length: 16.5 in. max. (420 mm) max. 3.9 in. min. (100 mm) min. Max capacity of the Document Tray (20 lb.) 50 sheets (letter size / A4) Copy Paper Size Letter: Width 8.5 in. (216 mm) x 11.0 in. (280mm) Legal: Width 8.5 in. (216 mm) x 14.0 in. (356 mm) A4: Width 8.3 in. (210 mm) x 11.7 in. (297 mm) 20 sheets (legal size) Recording Paper Output Tray Capacity (20 lb.
Item Specification Scanning Resolution Horizontal: 203 dpi (8 dots/mm), 406 dpi (16 dots/mm) Vertical: 97.8 lines/inch (3.85 lines/mm) 196 lines/inch (7.7 lines/mm) 391 lines/inch (15.4 lines/mm) Transmission Rate V.17: 14400/12000/9600/7200/4800/2400 bps V.
Item Specification Unit Dimensions Width: 29.9” (760mm) (see Chapter 2 of the User’s Guide for Space Requirements Depth: 23.3” (596mm) Height: 13.9” (354mm) Weight Approx. 31.5 Kg 69 lbs. Drum Life 10,000 Prints Toner Cartridge Yield The yield of the Initial Toner Cartridge supplied with the Process Unit is 750 prints. Supply Toner Cartridge yield is 3,800 prints, assuming 4% print coverage.
Item Specification WorkCentre Pro Options Part Numbers Auxiliary Paper Tray - Letter 98S04398 Auxiliary Paper Tray - A4 98S04408 Handset 98S04399 Bypass Tray 98S04397 Letter: Paper - (20 lb.) - 3R721 Paper - (20 lb.) - 3R6296 (Recycled) Transparencies - 3R3108 Paper - (20 lb.) - 3R727 Paper - (20 lb.
D Safety Certification and Environmental Compliance Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the equipment and refer to them as needed to ensure the continued safe operation of your machine.
WARNING This product must be earthed This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never us a grounding adapter plug to connect the copier to a power source receptacle that lacks a ground connection terminal.
extension cord do not exceed the extension cord ampere rating. Also, make sure that the total amperage of all products plugged into the wall outlets does not exceed the outlet rating. Do not put your hands into the fuser area, located just inside the exit tray area, as you may be burned. Ozone: This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air.
manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The WorkCentre Pro is in compliance with the CDRH regulation. Third Party Certification The Xerox WorkCentre Pro 665/685/765/785 is certified by various bodies in compliance with national and international safety standards. 120v 60Hz Nominal Markets: Underwriter Laboratories Inc., UL 1950, Third Party Edition.
Unique European Certification Approvals and Certification The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
WARNING In order to allow this product to operate in proximity to industrial, Scientific and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken. WARNING This is a Class A product in a domestic environment this product may cause radio frequency interference in which case the user may be required to take adequate measures.
practicable, danger. This includes ensuring all electrical products connected to such electrical systems are safely constructed, maintained and operated. QUESTION: Does Xerox Limited comply with the Electricity at Work Regulation? ANSWER: The regulation places a duty on all employers and self-employed persons to ensure the electrical systems in their premises are, effectively safe. The regulation does not impose on, amongst others, manufacturers or suppliers of such electrical systems.
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY. QUESTION: I would like to carry out my own safety tests on the Xerox equipment in my premises. ANSWER: You may, of course, request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe. Your Xerox Limited Customer Support will be pleased to advise you on such testing.
Environmental Compliance ENERGY STAR® Xerox Corporation designed this product to comply with the guidelines of the ENERGY STAR® program of the Environmental Protection Agency. As an ENERGY STAR® Partner, Xerox has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Low Power and Sleep Mode The Workcentre Pro 665/685/765/785 switch to a standby mode of operation when each task has been completed.
Telecommunications Requirements European Fax Approvals and Certification This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance Directive 1999/5/EC.
FCC Regulations Send Header Requirements Federal Communications Commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission. The message must clearly contain an identifier and telephone number for the entity (business or individual) sending the message. This facsimile machine provides the local ID and name features required for the FCC regulation.
responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack. You may safely connect the machine to the following standard modular jack: USOC RJ-11C. Use the standard line cord (with modular plugs) provided with the installation kit to connect it. An FCC compliant telephone cord and modular plug is provided with this equipment.
WARNING When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform such activities in the off-peak hours, such as early morning hours or late evenings. Canadian Certification Notice: The Industry Canada Label on the machine identifies certified equipment.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Index Symbols .
causes of document jams 16-15 Chain Dial Key using 4-11 changing number of redials 2-43 password for ControlCentre 15-5 characters alpha dialing 4-4–4-5 character code table 2-8 correcting 2-9 entering 2-7 Charge Code Key used 5-11 charge codes 5-11 chemicals B-20 cleaning cabinet B-20 image quality 16-21 ozone filter B-20 clearing document jams 16-15 paper jams 16-9 codes account 5-28 department 2-34 Department Code Report 9-24 error codes 16-6, 16-8 collating collate copy 10-1 collate fax 3-6 using Contro
editing mailbox 15-21 editing one touch key 15-14 fax numbers assigned to phonebook 15-11 faxing long originals 15-8 group dial numbers 15-17, 15-18 mailbox setting 15-20–15-22 opening phonebook file 15-19 opening settings file 15-26, 15-27 oversized documents 15-11 password changing 15-5 phonebook setting 15-12–15-19 printing reports 15-24–15-26, ??–15-27 programming one touch keys 15-12 receive footer setting 15-9 receive interval setting 15-10 receiving faxes 15-12 receiving, printer not available 15-9 r
department codes changing 2-38 changing using ControlCentre 15-23 deleting using ControlCentre 15-23 Department Code Report 9-24 setting 2-34 setting using ControlCentre 15-22–15-23 using 5-29 depth machine dimensions C-3 dial directory see also one touch directory, speed dial numbers programming telephone numbers 2-13–2-33 dialing 4-1–4-14 alpha dialing 4-4–4-5 alternate numbers 2-14, 2-22 chain dialing 4-11 dialing message 16-19 keypad dialing 4-8 manual dialing 4-2 manual group dialing 4-13 one touch dia
department codes 2-34 ECM 2-40 Enabling Xerox personnel to perform remote tests 15-27 encoding systems C-2 end tone 5-17 Enter Key for programming the menu mode 2-2 entering characters 2-7 envelopes problems 16-21 environmental compliance D-1–D-14 ENERGY STAR D-9 Environmental Choice D-9 SWISS ENERGY 2000 D-9 error codes 16-6, 16-8 error correct mode default setting 2-40 described 5-18 disable 5-23 with 33.
machine dimensions C-3 jams error codes 16-6 job numbers 5-2 memory send transmissions 5-4 Job Status Key cancelling jobs 6-1–6-2 used 6-1 jobs in memory cancelling 6-1–6-2 priority transmissions 5-9 receive to memory 3-8 junk mail default setting 2-51 lighten contrast 2-46 line ECM 2-40, 5-23 listen to dial 5-18, 5-20 line monitor default setting 2-63 lines number of connnectable C-2 liquid crystal display see also LCD listen to dial described 5-18 setting 5-20 lists 9-1–9-28 see also reports activity re
attaching a subaddress 8-15 bulletin board mailbox 8-1 confidential mailbox 8-1 creating & deleting mailboxes 8-2, 8-4 deleting documents in a local mailbox 8-9 listing documents 8-2, 8-13 local mailbox 8-2 mailbox report 9-22 polling a remote mailbox 8-13 printing documents in a local ITU-T mailbox 8-7 remote mailbox 8-10 sending documents to a remote mailbox 8-10 setup 8-2 storing documents in a local mailbox 8-5 polling a document using a subaddress 8-17 sending to a subaddress 8-16 setting using Control
described 5-18 setting 5-19 Numeric Keypad for programming the menu mode 2-2 O off-hook dialing 4-2 one touch dialing 4-7 see also one touch keys one touch directory see also one touch keys listing 2-22 programming 2-22 one touch keys see also one touch dialing, speed dialing group numbers 2-31 linking 2-15, 2-31 programming 2-22 programming from ControlCentre 15-12 one touch label 2-33 on-hook dialing 4-2 opening phonebook file using ControlCentre 15-19 opening settings file using ControlCentre 15-26, 15-
setting speed dial numbers 2-14 setup 2-13 phonebook setting using ControlCentre 15-12–15-19 Phonebook Setup Key using 2-13–2-33 picture quality cleaning the machine 16-21 reception problems 16-20 polling 7-1–7-13 cancelling continuous poll 7-13 continuous 7-11–7-13 group 7-9 modifying or cancelling documents stored in a polling box 7-6 polling reception, described 7-8–7-10 polling transmission, described 7-2–7-5 remote documents 7-8 remote ITU-T mailboxes 8-13 send then poll 5-18, 5-21 storing documents to
described 3-1, 3-8 receiving documents 3-1–3-15 automatic reception 3-5 collate fax 3-6 default contrast and resolution 2-46 discard extra 3-15 manual receive 3-5 paper jams 16-9 polling 7-3, 7-4, 7-5, 7-9 receive to memory 3-8 reception problems 16-20 reduce incoming fax 3-7 refuse junk mail 2-51 secure receive 3-9–3-14 setting the answer mode 3-2–3-4 using ControlCentre 15-12 receiving oversized documents reducing 3-7 receiving, printer not available using ControlCentre 15-9 reception problems 16-20 recep
reception reports 9-19, 15-25 relay destination 9-5, 9-16 relay originator 9-5, 9-12 relay station 9-5, 9-14 settings report 9-27 settings reports 15-25 resend stored fax 5-30–5-31 default setting 5-30 resending 5-31 reserved operations see also delayed operations priority transmissions 5-9 resolution see also contrast default setting 2-46 retrieving documents continuous polling 7-11 polling 7-8–7-11 remote ITU-T mailboxes 8-13 send then poll 5-18, 5-21 Right Arrow Key for programming the menu mode 2-2 righ
secured send see also security job feature 5-18, 5-24–5-26, 5-33 setting using ControlCentre 15-7 security error code 16-6 refuse junk mail 2-51 transmit security 5-33 security codes error codes 16-6 send header using ControlCentre 15-6 send then poll 5-18, 5-21 sending documents 5-3, 5-4–5-8 see also faxing, transmitting batching 5-16 charge codes 5-11 confirming a transmission 5-17 cover sheet 5-14 delayed start 5-8 direct send mode 5-6 group send 2-31 ITU-T mailboxes 8-10 manual group 4-13 manual send 5-
polling 7-1–7-13 storing documents delayed start 5-8 ITU-T mailboxes 8-5 Subaddress ITU-T Key attaching a subaddress 8-15 polling a document using a subaddress 8-17 sending to a subaddress 8-16 super fine resolution 2-46 supplies A-1–A-8 see also accessories automatic ordering 2-60, A-2–A-8 fuser cleaner A-1 ozone filter A-1 paper A-1 process unit A-1 toner A-1 system menu levels 2-1 T telephone handset and cradle reception problems 16-20 telephone line ECM 2-40, 5-23 setting using ControlCentre 15-3 telep
image quality 16-21 paper jams 16-9–16-14 reception problems 16-20 transmission problems 16-19 TWAIN settings 11-1–11-2 type, machine type C-2 V voltage C-2 volume,ringer adjusting 2-52, 2-53, 2-54, 2-55 W wattage C-2 weight C-3 width machine dimensions C-3 printing width C-1 scanning width C-1 WorkCentre setting using ControlCentre 15-2–15-5 INDEX-14 WorkCentre Pro 665/685/765/785
