User guide
Table Of Contents
- Contents
 - Printer Features
 - Network Basics
 - Printing Basics
 - Print Quality
- Controlling the Quality of Your Prints
 - Solving Print-Quality Problems
- Light Lines or Streaks in One Color
 - Dark Lines, Smudges, or Streaks Through All Colors
 - Repeating Defects
 - Colors Align Incorrectly
 - Incomplete Fusing
 - Image Is Offset
 - Solid Fills Appear Mottled or Blotchy, Blacks Appear Blue
 - Poor Transparency Print Quality
 - All Colors Are Too Light or Too Dark
 - Grays Are Not Neutral
 - Colors Vary Between Computers
 - Colors Do Not Match
 - Printed Colors Do Not Match Monitor Colors
 - PANTONE Colors Do Not Match
 - Color Settings Not Applied
 - Print Area Is Not Centered on the Paper
 
 
 - Maintenance
 - Troubleshooting
 - User Safety
 - Index
 

Getting Help
Phaser® 7760 Color Laser Printer 
6-23
Getting Help
This section includes:
■ Control Panel Messages on page 6-23
■ PrintingScout Alerts on page 6-23
■ PhaserSMART Technical Support on page 6-24
■ Web Links on page 6-24
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
See also: 
Xerox Support Centre on page 1-14
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or 
warning condition occurs, the control panel displays a message informing you of the problem. 
In many cases, the control panel also displays an animated graphic showing the location of the 
problem, such as the location of a paper jam.
Press the Help button on the control panel to view additional information about the message or 
menu displayed. The Help button is labeled with a ? symbol. 
PrintingScout Alerts
PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks 
the printer status when you send a print job. If the printer is unable to print your job, 
PrintingScout automatically displays an alert on your computer screen to let you know that the 
printer needs attention. Click the alert to view instructions explaining how to fix the problem.
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