7750 Phaser Color Laser Printer ® Reference Guide Guide de référence Guida di riferimento Referenzhandbuch Guía de referencia Guia de referência Naslaggids Referensguiden
Copyright © 2004, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Features Printer Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Types of Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resident Printer Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing a List of Resident Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-51 Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-51 Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52 Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Windows NT 4.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preliminary Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quick CD-ROM Install Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows NT 4.x Troubleshooting (TCP/IP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnosing Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Color Calibration. . .
Phaser® 7750 Color Laser Printer Features This section includes: ■ ■ ■ ■ ■ ■ ■ "Printer Tour" on page 1-2 "Front Panel" on page 1-7 "Sample Pages" on page 1-9 "Managing Your Printer" on page 1-12 "Printer Settings" on page 1-14 "Fonts" on page 1-23 "Registering Your Printer" on page 1-27 Copyright © 2004 Xerox Corporation. All Rights Reserved.
Phaser® 7750 Color Laser Printer Printer Tour This topic includes: ■ ■ ■ ■ ■ ■ ■ "Printer Features" on page 1-2 "Available Configurations" on page 1-3 "Front View" on page 1-4 "Rear View" on page 1-4 "Internal Components" on page 1-4 "Printer Options, Upgrades, and Accessories" on page 1-5 "Resources" on page 1-6 Printer Features The Phaser 7750 Color Laser Printer embodies many features to meet your print needs.
Printer Tour Available Configurations The Phaser 7750 Color Laser Printer is available in four configurations.
Printer Tour Front View 1. Top Output Tray 5 6 1 2. Front Door 3. Tray 1 (MPT) (Left side of printer) 4. 2500-Sheet High-Capacity Feeder (1500-Sheet Lower Tray Deck not shown) 7 8 9 2 3 5. Power Switch 6. Finisher Top Door H release 7. Finisher Output Tray 4 8. Finisher Door J 9. Front Door right side release (Release on left side not displayed.) 7750-082 Rear View 1. USB connection 2. Ethernet 10/100 Base-T connection 1 3. Ground Fault Interrupt (GFI) reset 5 4. Power cord connection 5.
Printer Tour Printer Options, Upgrades, and Accessories Printer options, upgrades, and an accessory are available for the Phaser 7750 Color Laser Printer. Options ■ ■ ■ ■ ■ ■ ■ 128 MB RAM memory card 256 MB RAM memory card 512 MB RAM memory card 1500-Sheet Lower Tray Deck 2500-Sheet High-Capacity Feeder Finisher output tray and stapler PhaserMatch Software CD-ROM Upgrades ■ Phaser 7750B to Phaser 7750DN upgrade kit For more information on printer options and upgrades, go to www.xerox.
Printer Tour Resources You can obtain information regarding your printer and its capabilities from the following sources: Information Source Setup Guide Packaged with printer Quick Reference Guide Packaged with printer Warranty Packaged with printer Supplies Guide Packaged with printer Reference Guide Packaged with printer (User Documentation CD-ROM) Printer Management Tools www.xerox.com/office infoSMART Knowledge Base www.xerox.com/office/infoSMART PhaserSMART www.
Phaser® 7750 Color Laser Printer Front Panel This topic includes: ■ ■ ■ ■ ■ ■ ■ "Front Panel Description" on page 1-7 "Front Panel Layout" on page 1-7 "Error and Warning Messages" on page 1-8 "Print Icon" on page 1-9 "Menu Map" on page 1-9 "Information Pages" on page 1-9 "Sample Pages" on page 1-9 Front Panel Description The front panel: ■ ■ ■ ■ Displays the printer’s operating status (for example, Printing, Ready to Print, printer errors and warnings).
Front Panel 1. Status Indicator LED: 3 5 Blinking green = Printer is busy or in Power Saver mode Phaser 7750 Steady green = Ready to print Tray 2 Paper Type Plain Paper Heavy Plain Paper Phaser Series-25 Premium Transparency Exit Blinking yellow = Warning condition Blinking red = Error condition 1 2 4 6 7 8 Steady red = Startup sequence 7750-086 2. Graphic display shows status messages and menus. 3. Cancel button Cancels the current print job. 4. Back button Returns to the previous menu item.
Front Panel Print Icon There are a number of information pages accessible through the front panel. When the print icon appears before a title on the front panel display, press the OK button to print that page. Menu Map The “Menu Map” is a visual representation of the front panel settings and information pages. To print the “Menu Map”: 1. At the printer’s front panel, select Information, then press the OK button. 2. Select Menu Map, then press the OK button to print.
Phaser® 7750 Color Laser Printer Printer Drivers This topic includes: ■ ■ "Available Printer Drivers" on page 1-10 "Printer Driver Features" on page 1-11 Printer drivers enable your computer and printer to communicate and provide access to your printer features. Xerox makes driver installation easy with its Walk-Up Technology. For more information about printer drivers, see the video at www.xerox.com/office/drivers.
Printer Drivers Printer Driver Features The following table displays the Xerox driver features that are available with specific operating systems. Windows 98, Me Feature Windows NT4 Windows, 2000, XP, Server 2003 Macintosh OS 9.x Macintosh OS 10.
Phaser® 7750 Color Laser Printer Managing Your Printer This topic includes: ■ ■ ■ ■ "Printer’s IP Address" on page 1-12 "CentreWare Internet Services (IS)" on page 1-12 "PhaserSMART" on page 1-13 "PrintingScout" on page 1-13 There are a number of resources available to help you get the best quality prints from your printer. Note The information in this section applies only to network printers. Printer’s IP Address You need your printer’s IP address to change printer settings through CentreWare IS.
Managing Your Printer PhaserSMART PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support.
Phaser® 7750 Color Laser Printer Printer Settings This topic includes: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ "Accessing the Startup Page" on page 1-14 "Accessing Power Saver" on page 1-15 "Accessing Intelligent Ready Mode" on page 1-15 "Preventing Access to Front Panel Settings" on page 1-16 "Accessing Load Paper Timeout" on page 1-17 "Selecting Tray Settings" on page 1-18 "Selecting Output Options" on page 1-20 "Adjusting Front Panel Brightness" on page 1-21 "Adjusting Front Panel Contrast" on page 1-21 "Adjusting Front
Printer Settings Printing the Startup Page To print the “Startup Page”: 1. Select Information, then press the OK button. 2. Select Information Pages, then press the OK button. 3. Select Startup Page, then press the OK button to print. Accessing Power Saver To save energy, the printer enters a Power Saver, low-energy consumption mode after a predefined period of time since its last activity. In this mode, most printer electrical systems are shut down.
Printer Settings Using CentreWare IS To select Intelligent Ready mode or to schedule warmup/standby settings: 1. 2. 3. 4. 5. 6. Launch your web browser. Enter your printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties. Select the General folder on the left sidebar. Select Warmup. Select Intelligent Ready, Scheduled, or Job Activated from the Warmup Mode dropdown list to change the setting. 7.
Printer Settings Accessing Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the printer, the printer’s front panel displays a message requesting you to load the appropriate paper. The Load Paper Timeout controls the amount of time the printer waits before printing on another type or size of paper.
Printer Settings Selecting Tray Settings Tray Switching When a tray runs out of paper, tray switching enables the printer to switch between trays when the trays contain the same paper type and size. Tray switching is controlled by the printer driver, front panel, or CentreWare IS. If a specific tray is selected, tray switching is turned off. Select the Let printer select which tray to print from option in the printer driver to have the printer select the tray from which to draw paper.
Printer Settings Using the Front Panel To specify the tray sequence: 1. 2. 3. 4. 5. At the printer’s front panel, select Printer Setup, then press the OK button. Select Paper Handling Setup, then press the OK button. Select Tray Sequence, then press the OK button. Scroll to the desired tray sequence. (If you want to turn off tray switching, select Off.) Press the OK button to save the changes. Using CentreWare IS To specify the tray sequence: 1. 2. 3. 4. 5. 6. Launch your web browser.
Printer Settings Using CentreWare IS To select a default tray: 1. 2. 3. 4. 5. 6. 7. Launch your web browser. Enter your printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties. Select the General folder on the left sidebar. Select Printer Defaults. Scroll to Print Mode Settings, then select the tray from the Paper Source drop-down list. Click Save Changes at the bottom of the screen.
Printer Settings To select the job offset option: 1. 2. 3. 4. At the printer’s front panel, select Printer Setup, then press the OK button. Select Paper Handling Setup, then press the OK button. Select Job Offset, then press the OK button. Select either On or Off, then press the OK button. Adjusting Front Panel Brightness To adjust the brightness of the front panel’s background lighting: 1. 2. 3. 4. At the printer’s front panel, select Printer Setup, then press the OK button.
Printer Settings Adjusting Front Panel Sound Level The front panel emits a sound to prompt you to view a message displayed at the front panel. For example, the front panel may prompt you to verify that the paper loaded in a paper tray is correct. To change the sound level emitted by the front panel: 1. 2. 3. 4. At the printer’s front panel, select Printer Setup, then press the OK button. Select Front Panel Setup, then press the OK button. Select Front Panel Sound, then press the OK button.
Phaser® 7750 Color Laser Printer Fonts This topic includes: ■ ■ ■ ■ "Resident Printer Fonts" on page 1-23 "Viewing a List of Resident Fonts" on page 1-23 "Printing a List of Resident Fonts" on page 1-24 "Downloading Fonts" on page 1-25 Types of Fonts Your printer uses the following types of fonts: ■ ■ ■ Resident fonts Fronts downloaded into printer memory Fonts downloaded with your print job from the application Adobe Type Manager (ATM) software enables your computer to display these fonts on your comp
Fonts Printing a List of Resident Fonts To print a list of resident PostScript or PCL fonts, use: ■ ■ ■ The printer’s front panel CenterWare IS The printer driver Using the Printer’s Front Panel To print either a PostScript or PCL font list at the front panel: 1. Select Information, then press the OK button. 2. Select Information Pages, then press the OK button. 3. Select either PCL Font List or PostScript Font List, then press the OK button to print.
Fonts Listing the Fonts from a Mac Use the Apple Printer Utility to list the fonts available on your printer. 1. If you do not have the Apple Printer Utility on your computer, install it from the Printer Installer and Utilities CD-ROM. 2. Double-click the Apple Printer Utility icon (in the PhaserTools folder on your computer’s hard drive) to launch the utility. 3. In the Printer Selector dialog box: a. Under AppleTalk Zones, select your printer’s zone. b. Under Printers, select your printer. c.
Fonts Downloading Fonts from a Mac (9.x only) Use the Apple Printer Utility to download fonts to the printer. Note If you do not have the Apple Printer Utility on your computer, install it from Printer Installer and Utilities CD-ROM. 1. Double-click the Apple Printer Utility icon (in the PhaserTools folder on your computer’s hard disk) to launch the utility. 2. In the Printer Selector dialog box: a. Under AppleTalk Zones, select your printer’s zone. b. Under Printers, select your printer. c.
Phaser® 7750 Color Laser Printer Registering Your Printer Registering your printer is quick and easy. You can register your printer using one of the following methods: ■ ■ ■ Registration card that came with your printer Online form at www.xerox.com/office/7750support Web link from the Printer Installer and Utilities CD-ROM Registering your printer gives you access to Color Connection, a great source for the latest printing hints and tips, and new ideas to promote your business.
Phaser® 7750 Color Laser Printer Printing This section includes: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ "Changing Paper" on page 2-2 "Supported Papers" on page 2-5 "Basic Printing" on page 2-11 "Adjusting Printing Options" on page 2-30 "Using Color" on page 2-35 "2-Sided Printing" on page 2-39 "Transparencies" on page 2-48 "Envelopes" on page 2-51 "Labels" on page 2-53 "Specialty Paper" on page 2-55 "Custom Size Paper" on page 2-69 "Advanced Options" on page 2-74 Copyright © 2004 Xerox Corporation.
Phaser® 7750 Color Laser Printer Changing Paper The paper trays adjust to accommodate most sizes and types of paper, transparencies, or other specialty media. For best results, use only Xerox Phaser Color Printing Media specified for this printer. They are guaranteed to produce excellent results on your Phaser 7750 Printer – the Phaser 7750 and Phaser media are Made for Each Other. See “Basic Printing” later in this section for instructions on how to load paper in the trays.
Changing Paper 1. Load paper in the tray. Tray 1 (MPT) MAX MAX 7750-150 7750-149 Tray 1 (MPT) Long-Edge Feed Tray 1 (MPT) Short-Edge Feed Trays 2-5 7750-151 7750-152 Trays 2-5 Long-Edge Feed Trays 2-5 Short-Edge Feed Note Do not load paper above the fill line inside the tray. 2. When prompted by the printer’s front panel, select one of the following options to confirm or change the paper type and size: Tray 1 (MPT) and Tray 2 : ■ ■ Press the OK button to confirm the paper type and size.
Changing Paper Phaser 7750 Phaser 7750 Confirm Tray 2 Paper Confirm Tray 1 (MPT) Paper OK: Letter (8.5 x 11.0 in.) Plain OK: Letter (8.5 x 11.0 in.) Plain Paper Change Paper Change 7750-154 7750-170 Trays 3-5 ■ ■ Press the OK button to confirm the paper type. Press the Up Arrow or Down Arrow button to select a different paper type, then press the OK button.
Phaser® 7750 Color Laser Printer Supported Papers This topic includes: ■ ■ ■ "Paper Usage Guidelines" on page 2-5 "Paper Storage Guidelines" on page 2-9 "Paper that May Damage Your Printer" on page 2-10 Follow the guidelines in these tables to ensure the best print quality and avoid printer jams. For best results, use only Xerox Phaser Color Printing Media specified for your printer; they are guaranteed to produce excellent results with your Phaser 7750 Color Laser Printer.
Supported Papers Follow the guidelines in these tables to ensure the best print quality and avoid printer jams. For best results, use only Xerox Phaser Color Printing Media specified for your printer; they are guaranteed to produce excellent results with your Phaser 7750 Color Laser Printer. Tray 1 (MPT) 500-Sheet Tray 2 1500-Sheet Lower Tray Deck, Trays 3-5 2500-Sheet High-Capacity Feeder, Tray 3 2500-Sheet High-Capacity Feeder, Trays 4-5 Plain Paper† 2 65–90 g/m (18-24 lb.
Supported Papers Plain Paper† 65-90 g/m2 (18-24 lb. Bond) Heavy Plain Paper† 91-105 g/m2 (24-28 lb. Bond) Letterhead† 91-105 g/m2 (24-28 lb.
Supported Papers To order Phaser Color Printing Media, contact your local reseller or go to www.xerox.com/ office/7750supplies. Phaser Color Printing Media Phaser 7750 Printer Paper Type Phaser Media Size Part Number Plain Paper Phaser Premium Color Printing Paper, 500 Sheets Letter Tabloid Tabloid Extra A4 A3 SRA3 016-1368-00 016-1699-00 016-1900-00 016-1369-00 016-1700-00 016-1901-00 Tabloid Extra 016-1960-00 100 g/m2 (27 lb.
Supported Papers Phaser Color Printing Media (Continued) Phaser 7750 Printer Paper Type Phaser Media Size Part Number Labels Phaser Color Printing Labels, 30/Sheet, 100 Sheets Letter 016-1812-00 Phaser Color Printing Labels, 14/Sheet, 100 Sheets A4 016-1814-00 Phaser Color Printing Labels, 6/Sheet, 100 Sheets Letter 016-1813-00 Phaser Color Printing Labels, 8/Sheet, 100 Sheets A4 016-1815-00 Phaser Digital Photo Paper, 25 Sheets Letter A4 016-2009-00 016-2010-00 Phaser Photo Paper 163 g
Supported Papers Paper that May Damage Your Printer Your printer is designed to be used with a variety of paper types. For more information about supported papers, go to Reference/Printing/Supported Papers on the User Documentation CDROM. Other media types can cause poor print quality, increased paper jams, or damage to your printer.
Phaser® 7750 Color Laser Printer Basic Printing This topic includes: ■ ■ ■ ■ "Loading Paper in Tray 1 (MPT)" on page 2-11 "Loading Paper in Trays 2-5" on page 2-16 "Using the Stapler" on page 2-24 "Factors Affecting Printer Performance" on page 2-29 Follow these steps to print jobs: 1. Load paper in the tray. 2. Adjust the tray guides. 3. If prompted by the front panel, confirm the paper type and/or size and change it as required. 4. Select File/Print to adjust the printing options in the printer driver.
Basic Printing 1. Lower Tray 1 (MPT). 7750-041 2. Adjust the paper guides to the size of the paper. The arrow on the width guide, displayed in the following graphic, must line up with one of three positions identified on the labeled area next to the width guide. Push firmly to move the width guide so that the arrow points to the correct position for the paper size you are using: ■ ■ ■ SRA3 (displayed in a black field): Do not use this setting for custom size printing.
Basic Printing 3. Fan the paper to release sheets that may stick together. 7750-087 4. Insert the paper or transparencies into the tray either long-edge feed or short-edge feed. If necessary, adjust the paper guides to the size of the paper. Long-Edge Feed MAX 7750-149 ■ ■ ■ ■ Place Letter, A4, A6, B5 JIS, Statement, and Executive paper long-edge feed in Tray 1 (MPT). Do not load paper above the fill line. Place the side to be printed facedown.
Basic Printing Short-Edge Feed MAX 7750-150 ■ ■ ■ ■ Place Legal, Tabloid, Tabloid Extra, A3, A5, US Folio, B4 JIS, and SRA3 paper short-edge feed in Tray 1 (MPT). Do not load paper above the fill line. Place the side to be printed facedown. Place pre-punched paper with the holes toward the back of the printer. Place letterhead (or the top of the page) to enter the printer last. 7750-101 Note Do not load paper above the fill line inside the tray. Selecting Front Panel Settings 1.
Basic Printing Tray 1 (MPT) Paper Path The following graphic displays the printer’s paper path: 7750-121 Phaser® 7750 Color Laser Printer 2-15
Basic Printing Loading Paper in Trays 2-5 For more information on paper types, weights, and sizes, go to Reference/Printing/Supported Papers on the User Documentation CD-ROM. Caution If you change the type of paper in a tray, you must change the paper type on the front panel to match the paper that you loaded. If you fail to do this, printquality problems can occur and the fuser can be damaged. Phaser 7750 7750-037 1. Pull out the tray. 7750-035 2.
Basic Printing 3. Fan the paper to release sheets that may stick together. 7750-087 M AX 4. Insert paper or transparencies into the tray either long-edge feed or short-edge feed. 7750-044 Long-Edge Feed 7750-151 ■ ■ Place Letter, A4, and B5 JIS paper long-edge feed into the tray. Place the side to be printed faceup.
Basic Printing ■ ■ Place pre-punched paper with the holes toward the right side of the tray. Place letterhead (or the top of the page) toward the front of the tray. 7750-119 Short-Edge Feed ■ ■ ■ ■ Place Legal, Tabloid, A3, A5, B4 JIS, US Folio, and Statement paper short-edge feed into the tray. Place the side to be printed faceup. Place pre-punched paper with the holes toward the front of the tray. Place letterhead (or top of the page) toward the left side of the tray.
Basic Printing 5. If necessary, adjust the paper guides to the size of the paper. Adjust the paper guides according the paper size and orientation (long-edge feed or shortedge feed). Labels inside the paper tray provide additional information for loading paper according to size and orientation. 7750-092 6. Push the tray completely into the printer. 7750-014 Selecting Front Panel Settings for Tray 2 1.
Basic Printing 3. Select one of the following paper size options: ■ The paper size displayed or Auto-Sensed ■ Custom: Requires you to select custom width and custom height values. Note For information on custom size printing, go to Reference/Printing/Custom Size Paper on the User Documentation CD-ROM. 4. In the printer driver, select either the paper type or Tray 2. Selecting Front Panel Settings for Trays 3-5 1.
Basic Printing Automatic 2-Sided Printing in Trays 2-5 1. Place paper in Trays 2, 3, 4, or 5. Long-Edge Feed ■ ■ ■ ■ Place Letter, A4, and B5 JIS paper long-edge feed into the tray. Place the side to be printed facedown. Place pre-punched paper with the holes toward the left side of the tray. Place letterhead (or the top of the page) toward the front of the tray. 7750-141 Short-Edge Feed ■ ■ ■ ■ Place Legal, Tabloid, A3, A5, B4 JIS, US Folio, and Statement paper short-edge feed into the tray.
Basic Printing 2. If necessary, adjust the paper guides to the size of the paper. 7750-016 3. Push the tray completely into the printer. 7750-014 Selecting Front Panel Settings Tray 2 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both the paper type and size selected are correct. Go to Step 4. ■ Select Change if the paper type or size selected is not correct, then press the OK button. Go to Step 2. 2. Select the paper type, then press the OK button.
Basic Printing 3. Select one of the following paper size options: ■ The paper size displayed or Auto-Sensed ■ Custom: Requires you to select custom width and custom height values. Note For information on custom size printing, go to Reference/Printing/Custom Size Paper on the User Documentation CD-ROM. 4. In the printer driver, select either the paper type or Tray 2. Trays 3-5 1. At the printer’s front panel, do one of the following: ■ Press the OK button if the paper type selected is correct.
Basic Printing Using the Stapler The optional Finisher can staple up to 50 sheets of paper. Once the print job is stapled, it is delivered to the Finisher Output Tray. The stapler holds 5000 staples. Note The printer cannot staple paper fed from Tray 1 (MPT). ■ ■ ■ ■ ■ If output sheets are sent to the stapler unit, but the sheet count exceeds 50, the sheets are sent to the Finisher Output Tray without being stapled.
Basic Printing Use the following table to determine the position of the staples: Stapling Paper Feed Direction Orientation Long-Edge Feed Front Short-Edge Feed Portrait A A Landscape A Rear A Portrait A A Landscape A Dual * A Portrait A A Landscape A * Paper size must be Letter, A4, B4 JIS, B5 JIS, A3, or Tabloid.
Basic Printing Adding Staples 1. Open Finisher Door J. 7750-067 2. Pull the staple cartridge to the front of the finisher. 7750-068 3. Remove the staple cartridge by lifting the gold handle.
Basic Printing 4. Press the sides of the staple cartridge together where you see the word “Push” then lift the part of the staple cartridge that is released. PU SH PU SH 7750-070 5. Remove the empty cartridge from the staple cartridge. PU SH 7750-112 6. Slide a new set of staples into the cartridge and pull the tab to release the packaging.
Basic Printing 7. Push down the top of the staple cartridge until it clicks into place. PUS H 7750-072a 8. Replace the staple cartridge in the printer. 7750-073 9. Close Finisher Door J.
Basic Printing Factors Affecting Printer Performance Many factors affect a print job. They include the print speed (stated in number of pages per minute), the media used, download time, and printer processing time.
Phaser® 7750 Color Laser Printer Adjusting Printing Options This topic includes: ■ ■ ■ "Setting Printing Options" on page 2-30 "Selecting Print-Quality Modes" on page 2-33 "Printing in Black & White" on page 2-34 Setting Printing Options Many printing options are available with the Xerox printer driver. Selecting Printing Preferences in Windows Printer preferences control all of your jobs, unless you override them specifically for your job.
Adjusting Printing Options Printing Options for Windows Operating Systems Operating System Windows 2000, Windows XP, or Windows Server 2003 Driver Tab Printing Options Layout tab ■ Orientation ■ Print on Both Sides (Duplex) ■ Pages Per Sheet ■ Paper size, type, or tray selection ■ Print Quality ■ Cover Pages ■ Stapling ■ Paper Destination ■ Walk-Up Features (Secure prints, proof prints, and saved prints) ■ Separation Pages ■ Color Corrections ■ Black & White ■ PrintingScout ■
Adjusting Printing Options Printing Options for Windows Operating Systems (Continued) Operating System Windows 98 or Windows Me Driver Tab Printing Options Setup tab ■ Paper size, type, or tray selection ■ Orientation ■ Print on 1 Side or Print on 2 Sides ■ Print Quality ■ Stapling ■ Paper Destination ■ Separation Pages ■ Cover Pages ■ Secure prints, proof prints, and saved prints ■ Color Corrections ■ Black & White ■ PrintingScout ■ Printer Information Pages ■ Helpful Web Lin
Adjusting Printing Options Selecting Print-Quality Modes To select the print-quality mode in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, select a print-quality mode. ■ Windows 2000, Windows XP, Windows Server 2003, Windows NT PostScript driver: On the Paper/Quality tab, select a print-quality mode. ■ Mac OS 9 driver: In the Print dialog box, click General, select Print Quality from the drop-down list, then select the desired mode for Quality.
Adjusting Printing Options Printing in Black & White Select the black & white option in the printer driver to print pages in black and white only. To select black & white in a supported driver: ■ Windows 98, Windows Me PostScript driver: In the Print dialog box, select Print Properties, select TekColor, then select Black & White. ■ Windows 2000, Windows XP, Windows Server 2003, Windows NT PostScript driver: In the Print dialog box, select Print Properties, select TekColor, then select Black & White.
Phaser® 7750 Color Laser Printer Using Color This topic includes: ■ ■ ■ ■ ■ ■ ■ "Printers and CMYK" on page 2-35 "Monitors and RGB" on page 2-35 "Image Processing" on page 2-36 "Adjusting Color Using TekColor Correction" on page 2-36 "Color Calibration" on page 2-37 "Paper Calibration" on page 2-38 "Color Sampler Pages" on page 2-38 Printers and CMYK Your printer and monitor generate color quite differently.
Using Color Image Processing The differences between the way your printer and monitor produce color explain why your printed document can look different from what you see on your screen. To compensate for these differences, the colors are converted by your printer using image processing. Image processing is the process of translating your computer file into printer toner. Your printer uses TekColor Correction to translate color from your computer to your printer.
Using Color To select the color correction in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the TekColor tab, select the desired color correction. Some of the color corrections are grouped under Office Color or Press Match. ■ Windows 2000, Windows XP, Windows Server 2003, Windows NT PostScript driver: On the TekColor tab, select the desired color correction. Some of the color corrections are grouped under Office Color or Press Match.
Using Color Paper Calibration Paper calibration adjusts the printer for various paper types and environmental conditions. If you change brands, paper types, or the temperature or humidity changes significantly, then you may need to readjust the printer. For more information on paper calibration, print the “Calibrate for Paper” information page from your printer’s front panel. To print the “Calibrate for Paper” pages: 1. 2. 3. 4. 5.
Phaser® 7750 Color Laser Printer 2-Sided Printing This topic includes: ■ ■ ■ "Automatic 2-Sided Printing" on page 2-39 "Binding Preferences" on page 2-40 "Manual 2-Sided Printing" on page 2-42 Automatic 2-Sided Printing Your printer must be a Phaser 7750DN, 7750GX, or 7750DXF to perform automatic 2-sided printing. Automatic 2-sided printing is available from Trays 2-5. Note Automatic 2-sided printing is not available from Tray 1 (MPT). Videos are available with instructions for 2-sided printing.
2-Sided Printing Trays 2-5 Paper Path for 2-Sided Printing The following graphic displays the printer’s paper path for 2-sided printing. 7750-125 Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page. When you print 2-sided jobs, select the binding preference which determines how the pages turn.
2-Sided Printing ■ ■ Place the top of the page (or the letterhead) toward the front of the tray. Place pre-punched paper with the holes toward the left side of the tray. 7750-141 Short-Edge Feed ■ ■ ■ ■ Place Legal, Tabloid, A3, A5, B4 JIS, US Folio, and Statement paper short-edge feed into the tray. Place the side to be printed (beginning with odd-numbered page numbers) facedown. Place the top of the page (or the letterhead) toward the right side of the tray.
2-Sided Printing Operating System Steps Windows 98 or Windows Me 1. Select File, then select Print. 2. Click Properties. 3. Select Setup, then select Print 2 Sides. 4. Select or deselect Bind On Top Edge. Windows 2000, Windows XP, or Windows Server 2003 1. Select File, then select Print. Windows NT 1. Select File, then select Print. 2. Click Properties. 3. Select either Flip On Long Edge, or Flip On Short Edge in Print On Both Sides (Duplex) on the Layout tab. 2. Click Properties. 3.
2-Sided Printing Manual 2-Sided Printing Using Tray 1 (MPT) Printing Side 1 1. Insert paper into Tray 1 (MPT). For more information, see “Basic Printing” in this section. Long-Edge Feed ■ ■ ■ ■ Place Letter, A4, A6, B5 JIS, Executive, and Statement, long-edge feed into Tray 1 (MPT). Place the side to be printed facedown. Place pre-punched paper with the holes entering the printer last. Place the top of the page (or the letterhead) toward the front of the printer.
2-Sided Printing 7750-101 Caution If you change the type of paper in a tray, you must change the paper type on the front panel to match the paper that you loaded. If you fail to do this, print-quality problems can occur and the fuser can be damaged. 2. Adjust the paper guides to the size of the paper. 3. In the printer driver, select Tray 1 (MPT). 4. Send the job to the printer so that the odd-numbered pages (side 1) are printed. Printing Side 2 1. Insert the printed paper into Tray 1 (MPT).
2-Sided Printing Short-Edge Feed ■ ■ X X O R E ■ Place the side to be printed facedown (printed side is faceup). Place pre-punched paper with the holes toward the front of the printer. Place the top of the page (or letterhead) to enter the printer last. 7750-107 2. Adjust the paper guides to the size of the paper. 3. In the printer driver, select Tray 1 (MPT) as the paper source. 4. Send the job to the printer so that the even-numbered pages (side 2) are printed.
2-Sided Printing Short-Edge Feed ■ ■ ■ ■ Place Legal, Tabloid, A3, A5, B4 JIS, US Folio, and Statement short-edge feed in Trays 2, 3, 4, or 5. Place the side to be printed faceup. Place pre-punched paper with the holes toward the front of the tray. Place the top of the page (or the letterhead) toward the left side of the tray. 7750-091 2. Adjust the paper guides to the size of the paper. 3. In the printer driver, select the tray containing the paper. 4.
2-Sided Printing Short-Edge Feed ■ ■ ■ Place the side to be printed faceup (printed side is facedown). Place pre-punched paper with the holes toward the front of the tray. Place the top of the page (or the letterhead) toward the right side of the tray. 7750-089 2. Adjust the paper guides to the size of the paper. 3. In the printer driver, select the tray containing the paper. 4. Send the job to the printer so that the even-numbered pages (side 2) are printed.
Phaser® 7750 Color Laser Printer Transparencies This topic includes: ■ ■ ■ "Guidelines" on page 2-48 "Printing Transparencies from Tray 1 (MPT)" on page 2-49 "Printing Transparencies from Tray 2" on page 2-50 Transparencies can be printed from Tray 1 (MPT) or Tray 2. Handle transparencies by the edges using both hands to avoid fingerprints and creases which can cause poor print quality. Videos are available with instructions for loading transparencies.
Transparencies Printing Transparencies from Tray 1 (MPT) 1. Fan the transparencies to release sheets that may stick together. 7750-097 2. Insert the transparencies long-edge feed into Tray 1 (MPT). MAX 7750-157 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the transparencies. Selecting Front Panel Settings to Print Transparencies 1.
Transparencies Printing Transparencies from Tray 2 1. Fan the transparencies to release sheets that may stick together. 7750-097 2. Insert the transparencies long-edge feed into Tray 2. 7750-158 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the transparencies. Selecting Front Panel Settings to Print Transparencies 1.
Phaser® 7750 Color Laser Printer Envelopes This topic includes: ■ ■ "Guidelines" on page 2-51 "Printing Envelopes" on page 2-52 Guidelines Buying and Storing Envelopes ■ ■ ■ ■ ■ ■ ■ Use only paper envelopes specified in the Supported Papers table. Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers. It is recommended that you maintain constant temperatures and relative humidity.
Envelopes Caution Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using non-Xerox envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Printing Envelopes 1.
Phaser® 7750 Color Laser Printer Labels This topic includes: ■ ■ "Guidelines" on page 2-53 "Printing Labels" on page 2-53 Labels can be printed only from Tray 1 (MPT). The maximum number of sheets that can be loaded in Tray 1 (MPT) is 30. To order supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/ office/7750supplies. Guidelines ■ ■ ■ ■ ■ Do not use any sheet where labels are missing; it may damage the printer. Store unused labels flat in their original packaging.
Labels Selecting Front Panel Settings to Print Labels 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Labels and the correct paper size are selected. Go to Step 4. ■ Select Change if a different paper type or incorrect paper size is selected, then press the OK button. Go to Step 2. 2. Select Labels, then press the OK button. 3. Select the paper size, then press the OK button to save your selection. 4.
Phaser® 7750 Color Laser Printer Specialty Paper This topic includes: ■ ■ ■ ■ "Printing Glossy Coated Paper" on page 2-55 "Printing Digital Photo Paper" on page 2-60 "Printing Postcards and Trifold Brochures" on page 2-62 "Printing Weatherproof Paper" on page 2-65 Printing Glossy Coated Paper Glossy coated paper can be printed from any tray. To order Phaser Glossy Coated Paper or other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/office/ supplies.
Specialty Paper Printing Glossy Coated Paper in Tray 1 (MPT) 1. Fan the glossy coated paper to release sheets that may be stuck together. 2. Insert glossy coated paper into Tray 1 (MPT). Long-Edge Feed ■ ■ Place Letter and A4 paper long-edge feed into Tray 1 (MPT). Place the side the be printed facedown.
Specialty Paper Short-Edge Feed ■ ■ Place Tabloid, Tabloid Extra, A3, and SRA3 paper short-edge feed into Tray 1 (MPT). Place the side to be printed facedown. MAX 7750-039 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Glossy Coated Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Thin Card Stock and the correct paper size are selected. Go to Step 4.
Specialty Paper Printing Glossy Coated Paper in Tray 2 M AX 1. Insert glossy coated paper long-edge feed and faceup into the tray. 7750-044 Note Do not load paper above the fill line inside the tray. 2. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Glossy Coated Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Thin Card Stock and the correct paper size are selected. Go to Step 4.
Specialty Paper Printing Glossy Coated Paper in Trays 3-5 M AX 1. Insert glossy coated paper long-edge feed and faceup into the tray. 7750-044 Note Do not load paper above the fill line inside the tray. 2. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Glossy Coated Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if Thin Card Stock is selected. ■ Select Thin Card Stock, then press the OK button. 2.
Specialty Paper Printing Digital Photo Paper Photo paper can be printed only from Tray 1 (MPT). It should be printed on one side only. To order Phaser® Digital Photo Paper or other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/office/supplies. Guidelines ■ ■ ■ ■ Do not open sealed packages of paper until you are ready to load them into the printer. Leave paper in the original wrapper, and leave the packages in the shipping carton until ready to use.
Specialty Paper 2. Insert photo paper long-edge feed into Tray 1 (MPT). Place the side to be printed facedown. MAX 7750-162 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Photo Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Phaser Photo Paper and the correct paper size are selected. Go to Step 4.
Specialty Paper Printing Postcards and Trifold Brochures Phaser Postcards and Phaser Trifold Brochures can be printed only from Tray 1 (MPT). They can be printed on two sides. To order Phaser Premium Postcards, Phaser Trifold Brochures, and other supplies, contact your local reseller or visit the Xerox web site at www.xerox.com/ office/7750supplies. Guidelines ■ ■ ■ Store postcards and trifold brochures in their original packaging.
Specialty Paper Loading Postcards and Trifold Brochures in Tray 1 (MPT) 1. Fan the postcards or trifold brochures to release sheets that may be stuck together. 2. Insert the sheets long-edge feed and facedown into Tray 1 (MPT). ■ Postcards: Place the top of the page to enter the printer first. ■ Trifold brochures: Place the top of the page toward the front of the printer. MAX 7750-162 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the paper.
Specialty Paper Selecting Front Panel Settings to Print Phaser Postcards and Phaser Trifold Brochures Printing Side One or One-Sided Printing 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Thick Card Stock and the correct paper size are selected. Go to Step 4. ■ Select Change if a different paper type or incorrect paper size is selected, then press the OK button. Go to Step 2. 2. Select Thick Card Stock, then press the OK button. 3.
Specialty Paper Printing Weatherproof Paper Phaser Weatherproof Paper can be printed from any tray. You can also print on both sides of the paper from Trays 2-5 using the automatic 2-sided printing option. Do not perform manual 2-sided printing on Phaser Weatherproof Paper. For more information on automatic 2-sided printing, go to Reference/Printing/2-Sided Printing on the User Documentation CD-ROM.
Specialty Paper 2. Insert Phaser Weatherproof Paper long-edge feed into Tray 1 (MPT). Place the side to be printed facedown. MAX 7750-162 Note Do not load paper above the fill line inside the tray. 3. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Weatherproof Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Heavy Plain Paper and the correct paper size are selected. Go to Step 4.
Specialty Paper Printing Weatherproof Paper from Tray 2 M AX 1. Insert weatherproof paper long-edge feed and faceup into the tray. 7750-044 Note Do not load paper above the fill line inside the tray. 2. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Weatherproof Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both Heavy Plain Paper and the correct paper size are selected. Go to Step 4.
Specialty Paper Printing Weatherproof Paper in Trays 3-5 M AX 1. Insert weatherproof paper long-edge feed and faceup into the tray. 7750-044 Note Do not load paper above the fill line inside the tray. 2. Adjust the paper guides to the size of the paper. Selecting Front Panel Settings to Print Weatherproof Paper 1. At the printer’s front panel, do one of the following: ■ Press the OK button if Heavy Plain Paper is selected. ■ Select Heavy Plain Paper, then press the OK button. 2.
Phaser® 7750 Color Laser Printer Custom Size Paper This topic includes: ■ ■ "Guidelines" on page 2-69 "Printing Custom Size Paper in Tray 1 (MPT) or Tray 2" on page 2-70 Guidelines Print custom size paper in Tray 1 (MPT) and Tray 2 only. Use custom size paper within the following dimensions: Tray 1 (MPT) Width 7750B: 100 mm - 297 mm (3.95 in. - 11.70 in.) 7750DN, 7750GX, 7750DXF: 100 mm - 320 mm (3.95 in. - 12.00 in.) Height 7750B: 140 mm - 432 mm (5.5 in. - 17 in.
Custom Size Paper Printing Custom Size Paper in Tray 1 (MPT) or Tray 2 Loading the Paper Trays 1. Insert custom size paper in Tray 1 (MPT) or Tray 2. Tray 1 (MPT) W W H H 7750-171 Long-Edge Feed 7750-172 Short-Edge Feed Tray 2 W W H H 7750-173 7750-174 Long-Edge Feed Short-Edge Feed 2. Adjust the paper guides to the size of the paper.
Custom Size Paper Tray 1 (MPT) The arrow on the width guide, displayed in the following graphic, must line up with one of three positions identified on the labeled area next to the width guide. Push firmly to move the width guide so that the arrow points to the correct position for the paper size you are using: ■ ■ ■ SRA3 (displayed in a black field): Do not use this setting for custom size printing. 12” (displayed in a gray field): Use this setting for paper widths of 11.75 in.-12 in.
Custom Size Paper Push Tray 2 completely into the printer. 7750-014 Selecting Custom Size Options at the Front Panel 1. At the printer’s front panel, do one of the following: ■ Press the OK button if both the paper type and size selected are correct. Go to Step 7. ■ Select Change if the paper type or size selected is not correct, then press the OK button. Go to step 2. 2. Select the paper type, then press the OK button. 3. Select Custom, then press the OK button.
Custom Size Paper 5. Select Custom Height (H), press the Up or Down Arrow button to select a value, then press the OK button. 6. Select Exit, then press the OK button. 7. Select the printer driver settings. Selecting Printer Driver Settings 1. 2. 3. 4. In printer Properties, select the Paper/Quality tab. Select Force printing from a specific tray. Select either Tray 1 (MPT) or Tray 2 as the paper source. Click the OK button to print.
Phaser® 7750 Color Laser Printer Advanced Options This topic includes: ■ ■ ■ ■ ■ ■ ■ ■ ■ "Printing Separation Pages" on page 2-74 "Printing Multiple Pages to a Single Sheet (N-Up)" on page 2-75 "Printing Booklets" on page 2-76 "Printing Negative and Mirror Images" on page 2-77 "Scaling" on page 2-79 "Printing Watermarks" on page 2-80 "Image Smoothing" on page 2-81 "Printing Cover Pages" on page 2-82 "Printing or Deleting Secure, Proof, and Saved Print Jobs" on page 2-83 Printing Separation Pages A separa
Advanced Options Printing Multiple Pages to a Single Sheet (N-Up) When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per sheet. To print multiple pages on a single sheet of paper in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click the More Layout Options button, then select the number of pages per sheet from the drop-down list.
Advanced Options Printing Booklets With two-sided printing, you can print a document in the form of a small book. Create booklets for any paper size that is supported for 2-sided (duplex) printing. The driver automatically reduces each page image by 50 percent and prints two pages per sheet of paper. The pages are printed in the correct order so that you can fold and staple the pages to create a booklet.
Advanced Options Printing Negative and Mirror Images You can print pages as a negative image (reverses the light and dark areas in your printed image) or mirror image (flips images horizontally on pages when printed).
Advanced Options To select negative or mirror images in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, then select Print as a Negative Image or Print as a Mirror Image. ■ Windows 2000, Windows XP, Windows Server 2003 PostScript driver: From the Layout tab, click Advanced. Under Document Options and PostScript Options, select Yes for Mirrored Output.
Advanced Options Scaling You can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent. The default is 100 percent. 50% 100% 200% To select scaling in a supported driver: ■ Windows 98, Windows Me PostScript driver: On the Setup tab, click More Layout Options, then specify the percentage to scale in the Percentage box.
Advanced Options Printing Watermarks A watermark is additional text that can be printed across one or more pages. For example, terms like Draft, Confidential, Date, Version that you might stamp on a page before distribution, can be inserted with a watermark.
Advanced Options Image Smoothing Image smoothing blends adjacent colors in low-resolution images for smoother color transitions. For example, use image smoothing to improve the appearance of a 72 dpi image downloaded from the World Wide Web. Image smoothing is not recommended for images with resolutions of 300 dpi or higher. Note Print processing is slower when this option is selected.
Advanced Options Printing Cover Pages A cover page is the first or last page of a document. The printer enables you to choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead for the first page of a document, or use card stock for the first and last pages of a report. ■ ■ Use any applicable paper tray as the source for printing cover pages. Verify that the cover page is the same size as the paper used for the rest of your document.
Advanced Options ■ Windows 2000, Windows XP, Windows Server 2003, Windows NT PostScript driver: On the Paper/Quality tab under Cover Pages, select First or First and Last Page, then select the tray to use for the covers from the Source drop-down list. ■ Mac OS 9 driver: In the Print dialog box, click General, select First Page, then select the tray from the drop-down list. ■ Mac OS X (version 10.1 and higher) driver: a. In the Print dialog box, select Paper Feed, then select First Page From. b.
Advanced Options ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select Job Types from the drop-down list, then select Secure Print, Proof Print, or Saved Print from the Job Type drop-down list. For a secure print job, enter a document name (up to 20 alpha characters) in the Document Name field. Enter a four-digit number, ranging from 0000 through 9999, in the Job Password field.
Phaser® 7750 Color Laser Printer Supplies and Recycling This topic includes: ■ ■ "Supplies" on page 2-85 "Recycling" on page 2-86 Supplies The printer’s front panel displays status messages and warnings as the supply nears its replacement time. When the front panel prompts you that a supply is low or needs to be replaced, verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions to your printing.
Supplies and Recycling Customer Usage Patterns The Phaser 7750 Color Laser Printer has supply life indicators for consumables and routine maintenance items.
Phaser® 7750 Color Laser Printer Connections and Networks This section includes: ■ ■ ■ ■ ■ ■ ■ ■ "Connections and IP Address" on page 3-2 "Printer Management Software" on page 3-10 "Windows 2000, Windows XP, and Windows Server 2003" on page 3-15 "Windows NT 4.x" on page 3-22 "Windows 98 and Windows Me" on page 3-27 "Macintosh" on page 3-32 "Novell NetWare" on page 3-38 "UNIX (Linux)" on page 3-43 Copyright © 2004 Xerox Corporation. All Rights Reserved.
Phaser® 7750 Color Laser Printer Connections and IP Address This topic includes: ■ ■ "Printer Setup" on page 3-2 "Connection Setup" on page 3-6 Printer Setup The information in this section is also stored as an information page in your printer. Use the front panel to quickly print this information in the future. Ethernet Connection (Recommended) An Ethernet connection is recommended because it is faster than a USB cable connection. It also allows the user direct access to CentreWare IS.
Connections and IP Address Automatically Setting the Printer’s IP Address Use the Phaser installer on the Printer Installer and Utilities CD-ROM to detect and/or assign an IP address to your printer. For further instructions, insert the Printer Installer and Utilities CD-ROM into your computer’s CD-ROM, launch the installer, then follow the prompts for installation. Note For the automatic installer to function, the printer must be connected to a TCP/IP network. Manually Setting the Printer's IP Address 1.
Connections and IP Address 3. Select the IP Address tab, then click Specify an IP address. 4. Enter an IP address and Subnet mask, then click OK. 5. If prompted, click OK to restart Windows. Macintosh OS 9.x TCP/IP 1. 2. 3. 4. Click the Apple icon, then select the Controls Panel folder. Double-click TCP/IP, then verify that Ethernet is the connection type. Enter an IP address and Subnet mask, then click OK. If prompted, click OK to restart. Macintosh OS X (10.1 and higher) TCP/IP 1.
Connections and IP Address Macintosh OS X (10.1 and Higher) 1. Install the printer driver from the Printer Installer and Utilities CD-ROM. 2. Open the Print Center utility. (On the Macintosh hard drive, open the Applications folder, then open the Utilities folder.) 3. Click the Add button. 4. Select USB from the top drop-down list. 5. Select the printer in the printers window. 6. Verify that your printer is set to Auto Select. 7. Click the Add button.
Connections and IP Address Connection Setup Installing the Printer Driver To download the latest printer drivers, go to www.xerox.com/office/support. Windows 98 or Later and Windows 2000 or Later Install the printer driver from the Printer Installer and Utilities CD-ROM. The Printer Installer and Utilities CD-ROM automatically installs and identifies the printer during the installation process. For more information go to www.xerox.
Connections and IP Address ■ available in the drop-down window, it is recommended that you contact your system administrator or Apple Computer Incorporated for assistance. For Rendezvous, select the appropriate printer from the list that is displayed. For more information go to www.xerox.com/office/infoSMART to view Documents # 48704, # 50080, and # 49814. Dynamic Methods of Setting the Printer’s IP Address An Internet Protocol (IP) address is required to identify your printer on a network.
Connections and IP Address Changing or Modifying the IP Address Using CentreWare Internet Services (IS) CentreWare IS is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser. For more information, go to Explore/CentreWare IS on the User Documentation CD-ROM. After setting the printer’s IP address, you can modify the TCP/IP using CentreWare IS. 1. 2. 3. 4. 5. 6.
Connections and IP Address 3. 4. 5. 6. 7. Select Properties. Select the Protocols folder on the left sidebar. Select TCP/IP. In the BOOT/DHCP Settings section, set the BOOTP/DHCP option to ON. To enable DDNS, enter the following DDNS/WINS settings information: ■ DDNS - Set to ON. ■ Release Host Name - Set to NO. ■ DDNS/WINS Name - Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) 8.
Phaser® 7750 Color Laser Printer Printer Management Software This topic includes: ■ ■ "Using CentreWare Software" on page 3-10 "Using Printer Management Features" on page 3-12 Using CentreWare Software CentreWare Internet Service (IS) CentreWare IS is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser.
Printer Management Software CentreWare DP for NetWare CentreWare DP is easy-to-use printer management software that runs on Windows 98 or later and Windows 2000 or later. Through point-and-click navigation you can install, connect, and configure the printer quickly and easily on a network . It provides network administrators with setup procedures and management of networked printers. The following table lists CentreWare DP key features and benefits.
Printer Management Software ■ ■ ■ Automatically discover printers as scheduled. Generate reports. Connect to printer web servers for additional printer-specific features, including help. For more information go to www.xerox.com/office to view the CentreWare Web User Guide. Using Printer Management Features Job Accounting The printer stores information about print jobs in a log file. The log file is stored either in the printer’s memory or on an optional hard disk if one is installed in the printer.
Printer Management Software Three designated users can receive messages: ■ ■ ■ SysAdmin Service Key Printer messages reporting errors, alerts, and warnings can be individually assigned to any of these users. You can customize the message text and the subject line in the Status Notification messages. Status Notification is supplied by the printer’s Simple Mail Transport Protocol (SMTP) client. Setting Up CentreWare IS Status Notification 1. 2. 3. 4. Launch your web browser.
Printer Management Software Using CentreWare IS Note To send usage profile reports using email, the MaiLinX must be properly set up using "MaiLinX Alerts" on page 3-12. 1. Enter your printer’s IP address into the browser to connect to the printer using CentreWare IS. 2. Select Jobs. 3. Select Usage Profile Reports on the left sidebar. 4. Enter the desired email address in the Send to Specific Address field. 5. Click Send Usage Profile Report.
Phaser® 7750 Color Laser Printer Windows 2000, Windows XP, and Windows Server 2003 This topic includes: ■ ■ ■ ■ "Preliminary Steps" on page 3-15 "Quick CD-ROM Install Steps" on page 3-15 "Other Methods of Installation" on page 3-16 "Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP)" on page 3-19 Preliminary Steps These preliminary steps must be performed for all printers: 1. Verify that the printer is plugged in, turned on, and connected to an active network. 2.
Windows 2000, Windows XP, and Windows Server 2003 Other Methods of Installation Your printer can also be installed on a Windows 2000, Windows XP, or Windows Server 2003 network using one of these methods: ■ ■ ■ Microsoft TCP/IP Protocol Xerox TCP/IP Port Monitor Microsoft IPP Port The following methods can also be used to monitor or configure your printer: ■ ■ A web browser using CentreWare IS if your printer is connected to a Windows 2000, Windows XP, or Windows Server 2003 network with the TCP/IP prot
Windows 2000, Windows XP, and Windows Server 2003 5. Select Standard TCP/IP Port from the New Port Type pull-down menu, then click Next. 6. Click Next. 7. Click in the Printer Name or IP Address edit box and enter the IP Address of the printer you want to use. Click Next. 8. Select one of these options: ■ Click Finish in the Confirmation window if the data is correct. ■ Click the Back button to correct the data if incorrect, then click Finish in the Confirmation window when the data is correct.
Windows 2000, Windows XP, and Windows Server 2003 Adding the TCP/IP Printer Port 1. 2. 3. 4. 5. 6. Open Printer Properties for the printer you would like to attach to the new TCP/IP port. Click Start, click Settings, then click Printers. Right-click the printer to be attached to the new TCP/IP port, then select Properties. Select the Ports tab, then click the Add Port button. Select Other. From the list of available printer-port monitors, select the Xerox TCP/IP Port, then click OK.
Windows 2000, Windows XP, and Windows Server 2003 Microsoft IPP Port Follow these steps to obtain the printer’s URL and create an Internet Printing Protocol (IPP) printer. Obtaining the Printer’s URL (Network Path) 1. 2. 3. 4. 5. Launch your web browser. Enter your printer's IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties. Select the Protocols folder on the left sidebar. Select IPP.
Windows 2000, Windows XP, and Windows Server 2003 Printing the Configuration Page You can print the “Configuration Page” to help you solve printing problems and obtain the best results from your printer. Access this page from the printer’s front panel. To print the “Configuration Page”: 1. At the printer’s front panel, select Printer Setup, then press the OK button. 2. Select Configuration Page, then press the OK button to print. Note Print “Menu Map” to see other information pages available for printing.
Windows 2000, Windows XP, and Windows Server 2003 Printing a Test Page 1. Click the General tab. 2. Click Print Test Page. If the printer does not print, do one of the following: ■ Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support. ■ Go to www.xerox.com/office/support.
Phaser® 7750 Color Laser Printer Windows NT 4.x This topic includes: ■ ■ ■ "Preliminary Steps" on page 3-22 "Quick CD-ROM Install Steps" on page 3-22 "Windows NT 4.x Troubleshooting (TCP/IP)" on page 3-25 Preliminary Steps These preliminary steps must be performed for all printers: 1. Verify that the printer is plugged in, turned on, and connected to an active network. 2.
Windows NT 4.x Other Methods of Installation Install your printer on a Windows NT network using one of these methods: ■ ■ Microsoft TCP/IP protocol Xerox TCP/IP Port Monitor The following methods can also be used to monitor or configure your printer: ■ ■ A web browser using CentreWare IS if your printer is connected to a Windows NT network with TCP/IP protocol enabled.
Windows NT 4.x 3. Select the *.INF file, then click Open. Verify that the path and filename are correct, then click OK. 4. Select the correct printer, then click OK. 5. Enter a name for the printer, select whether you want that printer to be the default, then click OK. 6. Select one of these options: ■ If the printer is not shared, click Next. ■ If the printer is shared, enter a Share Name, check the Share box, then click Next. Printing a Test Page You are prompted to print a test page. 1.
Windows NT 4.x Configuring the TCP/IP Printer Port The Xerox TCP/IP Printer Port Wizard guides you step-by-step through the following procedures: ■ ■ ■ Choosing a name for the new port Identifying a printer by its DNS Name or IP Address (Alternatively) Identifying a printer using the automatic Printer Discovery feature To install the printer port: 1. Click Next to proceed with the port installation.
Windows NT 4.x Verifying Settings 1. Verify the settings in the “Configuration Page.” ■ IP Address Source is set to: DHCP, Front Panel, BOOTP, or Auto IP (depending on your network configuration). ■ Current IP Address is set correctly. (Note this address if it is assigned by Auto IP, DHCP, or BOOTP.) ■ Subnet Mask is set correctly (if used). ■ Default Gateway is set correctly (if used). ■ LPR is enabled. Verify that the LPR and AppSocket settings are set as desired.
Phaser® 7750 Color Laser Printer Windows 98 and Windows Me This topic includes: ■ ■ ■ ■ "Preliminary Steps" on page 3-27 "Quick CD-ROM Install Steps" on page 3-28 "Other Methods of Installation" on page 3-28 "Windows 98 and Windows Me Troubleshooting" on page 3-30 Preliminary Steps 1. Verify that the printer is plugged in, turned on, and connected to an active network. 2.
Windows 98 and Windows Me Quick CD-ROM Install Steps 1. Insert the Printer Installer and Utilities CD-ROM into the computer’s CD-ROM drive. If your PC is set to autorun, the installer launches automatically. If it does not launch, do the following: a. Click Start, then click Run. b. In the Run window, type: :\INSTALL.EXE. 2. Select your desired language from the list. 3. Select Install Printer Driver. 4. Click I Agree to accept the Xerox Software License Agreement. 5.
Windows 98 and Windows Me Configuring a Port The Xerox TCP/IP Printer Port Wizard guides you step-by-step through the following procedures: ■ Choosing a name for the new port ■ Identifying a printer by its DNS Name or IP Address ■ (Alternatively) Identifying a printer using the automatic Printer Discovery feature 1. Click Next to proceed with the port installation. The wizard verifies the port name and printer address, then automatically configures the remaining port settings.
Windows 98 and Windows Me Changing a PhaserPort IP Address If the printer’s IP address is changed, you must change the IP address for the printer’s corresponding port: 1. Click Start, click Settings, then click Printers. 2. Right-click the printer to be changed to a new PhaserPort IP address, then click Properties. 3. Select the Details tab. 4. Verify that PhaserPort appears in the Print to the Following Port field. 5. Click Port Settings. The Configure PhaserPort dialog box appears. 6.
Windows 98 and Windows Me Verifying Settings 1. Right-click Network Neighborhood on the desktop, then click Properties. 2. Click the Configuration tab. A list of installed network components appears for the following items: ■ Client for Microsoft networks ■ Xerox TCP/IP Port Monitor 3. If you are running CentreWare DP verify the following : ■ Novell Networks: You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks.
Phaser® 7750 Color Laser Printer Macintosh This topic includes: ■ ■ ■ ■ ■ ■ "Requirements" on page 3-32 "Quick CD-ROM Install Steps" on page 3-32 "Enabling and Using EtherTalk for Mac OS 9.x" on page 3-32 "Enabling and Using TCP/IP for Mac OS 9.x" on page 3-33 "Enabling and Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 or Higher" on page 3-35 "Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Versions 10.1 and 10.
Macintosh Enabling and Using TCP/IP for Mac OS 9.x This section provides installation and troubleshooting steps for Macintosh OS 9.x. Setting Up the Macintosh Ethernet Port for TCP/IP Perform the following procedure to set up your Macintosh TCP/IP: 1. 2. 3. 4. Click Control Panels from the Apple menu. Click TCP/IP. Click Ethernet from the Connect via menu.
Macintosh Creating an AppSocket Printer with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer’s Printer Installer and Utilities CD-ROM. PhaserPort for Mac OS provides a bi-directional, high-speed communications channel using the new plug-in communication architecture of Apple LaserWriter version 8.6. AppSocket provides feedback about print job status which is not available through LPR.
Macintosh Enabling and Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 or Higher Requirements Verify that you are running Mac OS X, version 10.1. The previous versions of Mac OS X do not fully support PostScript printing and printer features. Setting up the Macintosh Ethernet Port for TCP/IP or AppleTalk Perform the following procedure to set up your Macintosh for TCP/IP: 1. Select Network from the System Preferences application, then select TCP/IP. 2.
Macintosh Creating a Rendezvous Printer with Mac OS X, Version 10.2 or Higher 1. Open the Print Center utility (located in Utilities in the Applications Directory). 2. Click Add. A list appears displaying your printer’s name, followed by a series of numbers. For example, Your Printer’s Name xx:xx:xx. Each numbered segment represents the last section of your printer’s hardware address. Your PPD is automatically selected. 3. Click Add to complete the installation. Macintosh Troubleshooting (Mac OS 9.
Macintosh Mac OS X, Versions 10.1 and 10.2 Perform these steps only for Mac OS X, versions 10.1 and 10.2: 1. Open the Network Utility, then click the Ping tab. 2. Enter your printer’s IP address. 3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for both your printer and computer. 4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. a. From the printer’s front panel, verify that EtherTalk is enabled.
Phaser® 7750 Color Laser Printer Novell NetWare This topic includes: ■ ■ ■ ■ ■ "Configuration Software for NetWare Networks" on page 3-38 "Quick Setup" on page 3-38 "Advanced Setup" on page 3-38 "NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup" on page 3-39 "Novell NetWare Troubleshooting" on page 3-39 Configuration Software for NetWare Networks CentreWare DP configures the printer and the network when using NetWare 4.x, 5.x, and 6.x.
Novell NetWare NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup The Phaser printer defaults enable connection to Novell NetWare without adjustment. Review the “Configuration Page” and verify the following settings: ■ ■ ■ ■ ■ NetWare is enabled Frame Type matches the frame type of the desired file server PDL is set to your desired PDL (PostScript or PCL) or to Auto.
Novell NetWare Requirements Verify that you: ■ ■ ■ Are operating a Windows-based system with CentreWare DP software installed and at least one printer driver installed Are a NetWare Network Administrator, an administrative person with ADMIN/ SUPERVISOR, or ADMIN/SUPERVISOR EQUIVALENT within login rights to the NetWare Server(s) servicing the Phaser printer Have a basic knowledge of NetWare Novell NetWare Troubleshooting Quick Check 1.
Novell NetWare Novell NetWare Troubleshooting Step-By-Step These procedures eliminate cabling, communication, and connection problems associated with network connected printers. The steps are divided into two groups: ■ ■ Novell NetWare Hardware Step-by-Step Novell NetWare Software Step-by-Step Note Novell NetWare Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation.
Novell NetWare Novell NetWare Software Step-By-Step 1. Verify that CentreWare DP and a Phaser printer driver have been loaded on the workstation. 2. Click Start, click Settings, then click Printers to verify that the printer is installed. Launching CentreWare DP 1. Click Start, click Programs, then click CentreWare DP. 2. Select the desired printer. If a communications error message appears, your printer is not able to communicate with your workstation.
Phaser® 7750 Color Laser Printer UNIX (Linux) This topic includes: ■ ■ "Quick Install Steps" on page 3-43 "Additional Resources" on page 3-44 Your printer supports connection to a variety of UNIX platforms through the parallel and network interface.
UNIX (Linux) From Your Computer 1. Access www.xerox.com/office/support, to select your printer type. ■ Operating system: UNIX ■ File type: Drivers 2. From the list of files provided, download the PrinterPackageXPXX and the file that matches your operating system 3. Print a test page. 4. Verify the print quality of the printed page. Note If print-quality problems exist, or if your job did not print, go to Reference/ Troubleshooting on the User Documentation CD-ROM.
Phaser® 7750 Color Laser Printer Troubleshooting This section includes: ■ ■ ■ ■ ■ ■ ■ "Automatic Diagnostic Tools" on page 4-2 "Paper Jams" on page 4-3 "Print-Quality Problems" on page 4-20 "Maintenance" on page 4-32 "Front Panel Messages" on page 4-33 "Moving and Repacking the Printer" on page 4-37 "Additional Resources" on page 4-39 Note For network troubleshooting, go to Reference/Connections & Networks on the User Documentation CD-ROM. Copyright © 2004 Xerox Corporation. All Rights Reserved.
Phaser® 7750 Color Laser Printer Automatic Diagnostic Tools This topic includes: ■ ■ ■ "PhaserSMART Technical Support" on page 4-2 "Front Panel i Button" on page 4-2 "PrintingScout" on page 4-2 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. PhaserSMART Technical Support PhaserSMART Technical Support is an automated, Internet-based support system. Use your default web browser to send diagnostic information from your printer to our web site for analysis.
Phaser® 7750 Color Laser Printer Paper Jams This topic includes: ■ ■ ■ ■ ■ ■ ■ ■ "Jam at Tray 1 (MPT)" on page 4-3 "Jam at Tray 2" on page 4-6 "Jam at Tray 3, 4, or 5" on page 4-8 "Jam at the Fuser" on page 4-11 "Jam at the Duplex Unit" on page 4-14 "Jam at Finisher Entrance" on page 4-16 "Jam at Finisher-Bypass Door G" on page 4-17 "Jam at Finisher Door H" on page 4-18 For safety information, go to Reference/Troubleshooting/User Safety on the User Documentation CD-ROM.
Paper Jams 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7750-007 3. If you did not find paper in step 2, push up the latch on the left side of the printer to open Left Door A. 7750-001 Warning Use caution. Some components behind Left Door A may be hot. 4. Remove the jammed paper. Confirm that all paper fragments are removed.
Paper Jams 5. Close Left Door A. 7750-005 6. Replace the paper in the tray. 7750-008 Note Do not load paper above the fill line. For additional information, go to www.phaserSMART.com.
Paper Jams Jam at Tray 2 There is a jam at Tray 2. Follow these steps to clear the jam. 1. Open Left Door B. 7750-009 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7750-010 3. Close Left Door B.
Paper Jams 4. Pull out Tray 2. 7750-012 5. Remove jammed paper from the tray. 7750-013 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper.
Paper Jams 7. Push Tray 2 completely to the back of the printer. 7750-014 For additional information, go to www.phaserSMART.com. Jam at Tray 3, 4, or 5 There is a jam at the tray specified on the front panel. Follow these steps to clear the jam. 1. Open Left Door C. 7750-018 2. Remove the jammed paper. Confirm that all paper fragments are removed.
Paper Jams 3. Close Left Door C. 7750-021 4. Pull out the tray specified on the front panel.
Paper Jams 5. Remove the crumpled paper from the tray. 7750-109 Note If you have a 2500-Sheet High-Capacity Feeder, lift the cover on the let side of the tray and remove jammed paper. 7750-136 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper.
Paper Jams 7. Push the tray completely to the back of the printer. 7750-023 For additional information, go to www.phaserSMART.com. Jam at the Fuser There is a jam at the fuser. Follow these steps to clear the jam. 1. Push up the latch on the left side of the printer to open Left Door A. 7750-001 Warning Use caution. Some components behind Left Door A may be hot.
Paper Jams 2. Lift the green release latch located on the right side of the fuser. 7750-002 3. Remove the jammed paper. Confirm that all paper fragments are removed. 7750-003 4. Push down the green release latch.
Paper Jams 5. Close Left Door A. 7750-005 For additional information, go to www.phaserSMART.com.
Paper Jams Jam at the Duplex Unit There is a jam at the duplex unit. Follow these steps to clear the jam. 1. Open Tray 1 (MPT). 7750-041 2. Open Left Door D.
Paper Jams 3. Removed the jammed paper. Confirm that all paper fragments are removed. 7750-025 4. Close Left Door D. 7750-026 For additional information, go to www.phaserSMART.com.
Paper Jams Jam at Finisher Entrance There is a jam at the finisher entrance. Follow these steps to clear the jam. 1. Gently pull the finisher away from the printer. 7750-027 2. Remove the jammed paper. Confirm that all paper fragments are removed. 7750-028 3. Gently push the finisher back against the printer. 7750-029 For additional information, go to www.phaserSMART.com.
Paper Jams Jam at Finisher-Bypass Door G There is a jam at the Finisher-Bypass Door G. Follow these steps to clear the jam. 1. Lift the finisher-bypass door on top of the printer. 7750-030 2. Remove jammed paper. Confirm that all paper fragments are removed. 7750-031 3. Close the finisher-bypass door. 7750-032 For additional information, go to www.phaserSMART.com.
Paper Jams Jam at Finisher Door H There is a jam at Finisher Door H. Follow these steps to clear the jam. 1. Remove paper from the finisher output tray. 7750-036 2. Push the button on top of the finisher to open Top Door H. 7750-033 3. Remove the jammed paper. Confirm that all paper fragments are removed.
Paper Jams 4. Close Top Door H. 7750-035 For additional information, go to www.phaserSMART.com.
Phaser® 7750 Color Laser Printer Print-Quality Problems This topic includes: ■ ■ ■ ■ ■ ■ ■ "Paper Type" on page 4-20 "Diagnosing Print-Quality Problems" on page 4-20 "Color Settings" on page 4-26 "Color Calibration" on page 4-26 "Lighten/Darken Colors" on page 4-26 "Balance Colors" on page 4-27 "Calibrate Margins" on page 4-28 Your printer is designed to produce consistently high-quality color prints. If you observe printquality problems, use the information on these pages to troubleshoot the problem.
Print-Quality Problems Use the following table to find specific solutions to print-quality problems. Diagnosing Print-Quality Problems Light Lines or Streaks – One Color 1. Open the front door. 2. Remove the waste cartridge. 3. Clean the laser window for the color affected with the laser window cleaner wand. The laser window cleaner wand is located inside the front door. 4. Return the waste cartridge to the printer.
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Repeating Defects Spots or lines appear at regular intervals on the page–in the direction the paper moves through the printer–in all colors and/or in non-printed areas. 1. At the printer’s front panel, select Troubleshooting, select Print Quality Problems, then select Repeating Defects Page. The Repeating Defects Page prints with instructions for identifying defective units. 2.
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Offset Image Toner appears to be reprinted on the page and placed about 84 mm (3.3 in.) across the page in the direction the paper moves through the printer. Verify that the paper type currently loaded in the tray from which you are printing matches the: ■ Correct type for the printer and is properly loaded.
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Solid Fills Appear Mottled or Blotchy Blacks Appear Blue Verify that the paper type currently loaded in the tray from which you are printing matches the: ■ Correct type for the printer and is properly loaded. For information on supported paper types and weights, at the printer’s front panel, select Information, select Information Pages, then select Paper Tips Page.
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) Lines, Smudges, or Streaks Dark or light marks appear on the page in all colors and/or in non-printed areas. Verify that the paper type currently loaded in the tray from which you are printing matches the: ■ Correct type for the printer and is properly loaded. For information on supported paper types and weights, at the printer’s front panel, select Information, select Information Pages, then select Paper Tips Page.
Print-Quality Problems Diagnosing Print-Quality Problems (Continued) All Colors Too Light or Too Dark Colors appear faded or too dark. Calibrate the printer’s colors. Calibrating adjusts the printer’s color balance and lightness level. 1. At the printer’s front panel, select Printer Setup, select Calibration Setup, select Calibrate Colors, then select Tutorial Page. 2. Follow the instructions on the Tutorial Page to balance colors or lighten/darken colors.
Print-Quality Problems Procedure: 1. At the printer’s front panel, select Printer Setup, select Calibration Setup, select Calibrate Colors, then select Lighten/Darken Colors. The Color Reference Page prints. Use this page to evaluate the lightness/darkness of the image. The printer's current lightness level is displayed on the page. a. Select Lightness Level, then press the OK button. b. Press the Up Arrow or Down Arrow button to change the value from -5 (lightest) to 5 (darkest), then press the OK button.
Print-Quality Problems Basic Color Balance The basic color balance pages (like the pages illustrated on the right) contain rows of cyan, magenta, green, and black. Each row contains sections numbered from -5 to 5. When the page is viewed from arm’s length, the color in the +0 section should appear to blend most closely with the row’s background color. If it does not, use the basic color balance procedure to adjust the color settings.
Print-Quality Problems Adjusting Side 1 Margins Long-Edge Feed 1. To move the dashed rectangle to the position you want it on the page: a. Select Side 1 “A” Margin, then press the OK button. b. Press the Up or Down arrow button to move the margin as illustrated. c. You can adjust the settings from -40 to +40 units (6.7 mm). The thickness of the rectangle’s dashed line is 1 unit. 12 units move the rectangle 1 mm. d. Select Side 1 “B” Margin, then press the OK button. e.
Print-Quality Problems 2B+ 2A+ 2A2B- Adjusting Side 1 Margins Short-Edge Feed 1. To move the dashed rectangle to the position you want it on the page: a. Select Side 1 “A” Margin, then press the OK button. b. Press the Up or Down arrow button to move the margin as illustrated. You can adjust the settings from -40 to +40 units (6.7 mm). The thickness of the rectangle’s dashed line is 1 unit. 12 units move the rectangle 1 mm. c. Select Side 1 “B” Margin, then press the OK button. d.
Print-Quality Problems Adjusting Side 2 Margins Short-Edge Feed with Duplex Option 1. With side 1 facing you, hold the print up to a strong light. Note the shadow of the solid lines printed on side 2. 2. To move the solid lines to align with the dashed lines: a. Select Side 2 “A” Margin, then press the OK button. b. Press the Up or Down arrow button to move the margin as illustrated. c. Select Side 2 “B” Margin, then press the OK button. d.
Phaser® 7750 Color Laser Printer Maintenance For safety information, go to Reference/Troubleshooting/User Safety on the User Documentation CD-ROM. Your printer needs little maintenance to keep it producing quality prints. Certain routine maintenance items need to be ordered occasionally: ■ ■ ■ ■ ■ Imaging Units Fuser Transfer Roller Waste Cartridge Belt Cleaner Assembly Videos are available with instructions for printer maintenance. Videos are located on the User Documentation CD-ROM and at www.xerox.
Phaser® 7750 Color Laser Printer Front Panel Messages This topic includes: ■ ■ "Status Messages" on page 4-33 "Errors and Warnings" on page 4-34 Your printer’s front panel provides you with information and troubleshooting help. Phaser 7750 7750-037 The front panel is divided into two sections. The upper section displays printer status messages; the lower section displays menu lists.
Front Panel Messages Errors and Warnings The printer displays error or warning messages in the front panel display. The LED blinks red when a hardware or software failure occurs that may require service support. The printer’s front panel displays an error message that replaces the status line. The following table lists some of the media error and warning messages that appear in the front panel.
Front Panel Messages Error or Warning Messages Description (Continued) Alert Error or Warning Message Description Jam at Tray [3][4][5]; Open Left Door 1. Open Left Door C. C to Clear 2. Remove jammed paper. 3. Close Left Door C. 4. Pull out indicated tray. 5. Verify that paper is loaded correctly and paper guides are pressed firmly against the paper. 6. Push in the tray. Jam at Tray 5; Open Left Door C to Clear 1. Open Left Door C. 2. Remove jammed paper. 3. Close Left Door C. 4. Pull out Tray 5. 5.
Front Panel Messages Error or Warning Messages Description (Continued) Alert Error or Warning Message Description Paper Not Available; Load Tray 1 (MPT)][2][3][4][5] with [size] [type] Replace the indicated paper size and type in the indicated tray or select Print with Available Paper to use a paper size and type currently in the tray. Output Tray Top Output Tray is Full; Unload Problems Paper Supplies Remove paper from the indicated output tray.
Phaser® 7750 Color Laser Printer Moving and Repacking the Printer This topic includes: ■ ■ "Precautions for Moving the Printer" on page 4-37 "Moving the Printer Within the Office" on page 4-38 For safety information, go to Reference/Troubleshooting/User Safety on the User Documentation CD-ROM. Precautions for Moving the Printer Warning Follow these guidelines to avoid injuring yourself or damaging the printer. 91 kg 200 lbs. ■ ■ ■ ■ ■ ■ Remove Tray 2 completely from the printer.
Moving and Repacking the Printer Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position, gently over smooth surfaces. Any jarring movement, such as pushing the printer over a raised door threshold or across a parking lot, can damage the printer. Preparing the Printer for Shipment To transport the printer by vehicle, the printer must be repackaged in the original packaging or a repackaging kit.
Phaser® 7750 Color Laser Printer Additional Resources This topic includes: ■ ■ ■ "Support" on page 4-39 "infoSMART" on page 4-39 "Web Links" on page 4-39 Support There is additional help available at www.xerox.com/office/support. You can access infoSMART Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more. A set of Xerox links is installed in your web browser’s Favorites folder when you install the printer drivers on your computer.
Phaser® 7750 Color Laser Printer User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information will ensure the continued safe operation of your printer. Electrical Safety ■ ■ ■ ■ Use the power cord supplied with your printer. Plug the power cord directly into a properly grounded electrical outlet. If you do not know if an outlet is grounded, ask an electrician to check the outlet.
If you notice unusual noises or odors: 1. Turn off the printer immediately 2. Disconnect the power cord from the electrical outlet 3. Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Maintenance Safety ■ ■ ■ Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/office/recycle.
■ ■ ■ ■ Do not place the printer near a heat source. Do not place the printer in direct sunlight. Do not place the printer in line with the cold air flow from an air conditioning system. Place the printer on a level, solid surface with adequate strength for the weight of the printer. The base printer weight without any packaging materials is approximately 82 kg (180 lbs.). Moving the Printer The printer is heavy and must be lifted by four people.
Printing Safety Guidelines ■ ■ ■ ■ ■ Wait 10-15 seconds between turning the printer off and on. Keep hands, hair, neckties, etc., away from the exit and feed rollers. Do not remove the paper source tray that you selected in either the printer driver or front panel. Do not open the doors. Do not move the printer. Symbols Marked on Product Use caution (or draws attention to a particular component). See the manual(s) for information. Avoid pinching fingers in the printer.
Phaser® 7750 Color Laser Printer Warranty For warranty information regarding your Xerox printer, go to www.xerox.com/office/ 7750warranty. Copyright © 2004 Xerox Corporation. All Rights Reserved.
Phaser® 7750 Color Laser Printer Printer Specifications Physical Specifications Printer ■ ■ ■ ■ Width: 644 mm (25.4 in.) Depth: 715 mm (28.1 in.) Height: 493 mm (19.4 in.) Weight: 91 kg (200 lb.) Optional 1500-Sheet Lower Tray Deck ■ ■ ■ Width: 644 mm (25.4 in.) Depth: 682 mm (26.9 in.) Height: 364 mm (14.3 in.) Optional 2500-Sheet High-Capacity Feeder ■ ■ ■ Width: 644 mm (25.4 in.) Depth: 682 mm (26.9 in.) Height: 364 mm (14.3 in.
Electrical Specifications Available in four (4) configurations: 7750B, 7750DN, 7750GX, 7750DXF ■ ■ ■ 110-127 VAC, 50/60 Hz 220-240 VAC, 50/60 Hz ENERGY STAR qualified printer Performance Specifications Resolution ■ ■ ■ 600 x 600 dpi 1200 x 600 dpi 1200 x 1200 dpi Print Speed ■ Up to 35 pages per minute (ppm) Controller Specifications 715 MHz processor Memory ■ ■ ■ ■ ■ 256 MB PC133 DRAM standard on the Phaser 7750B Color Laser Printer 384 MB PC133 DRAM standard on the Phaser 7750DN Color Laser Printer
Phaser® 7750 Color Laser Printer Regulatory Information The equipment described in this manual generates and uses radio frequency energy. Xerox has tested this product to internationally accepted electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a normal office environment. Warning This is a class A product. In a domestic environment, this product may cause interference with radio and television reception.
United States In the United States this product complies with the requirements of an unintentional radiator in part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference; (2) this device must accept any interference received, including interference that may cause undesired operation.
Phaser® 7750 Color Laser Printer Material Safety Data Sheet For Material Safety Data Sheet information regarding your Phaser 7750 Color Laser Printer, go to www.xerox.com/office/7750msds. For the Customer Support Center phone numbers, see the information booklet entitled Total Satisfaction Services that came with your printer. Copyright © 2004 Xerox Corporation. All Rights Reserved.
Phaser® 7750 Color Laser Printer Product Recycling and Disposal Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.html.
Index Numerics 2-sided printing automatic, 2-39 binding preference, 2-40 driver settings, 2-41 manual, 2-42 media weight ranges, 2-39 A accumulator belt, 1-4 cleaner, 1-4 adjusting color settings, 4-26 adjusting toner transfer settings, 2-38 Adobe PostScript 3, 1-5 advanced setup Novell NetWare, 3-38 Apple Printer Utility, 1-26 automatic 2-sided printing, 2-20, 2-39 guidelines, 2-39 B balance colors procedure, 4-26 basic printing, 2-11 binding preferences, 2-40 black & white printing selecting, 2-34 bookl
Index colors change settings, 4-26 description, 2-36 PANTONE, 2-36 configuration page, 3-20 configurations printer, 1-3 connection cable or DSL, 3-2 Ethernet, 3-2 USB, 3-2, 3-4 consumables, 2-85 customer usage patterns, 2-86 contrast front panel, 1-21 controller, 1-5 cover pages, 2-82 creating multiple presets (Mac), 2-32 creep, 2-76 custom size paper, 2-69 customer replaceable parts, 2-85 customer usage patterns, 2-86 D DDNS, 3-8 default tray selecting, 1-19 DHCP enabling, 3-7 diagnostic tools, 4-2 DNS lo
Index F finisher door, 1-4 finisher output tray, 1-4, 1-20 first-page-out, 1-2 fonts deleted, 1-25 download using the Apple Printer Utility, 1-26 downloading, 1-25 list fonts from a Mac, 1-25 print from front panel, 1-24 printer-resident, 1-23 printing, 1-24 removing, 1-26 supplement resident fonts, 1-25 viewing, 1-23 front door, 1-4 front panel, 1-7 change paper type, 2-2, 2-11, 2-16, 2-41, 2-44, 4-20 connection setup, 3-2 contrast, 1-21 display, 1-9 displaying errors, 1-8 errors and warning messages, 4-3
Index L N labels guidelines for printing, 2-53 life indicators, 2-86 lifting the printer, A-4 list fonts from a Mac, 1-25 from front panel, 1-24 using a PC printer driver, 1-24 using CentreWare IS, 1-24 load paper timeout, 1-17 change using CentreWare IS, 1-17 loading custom size paper, 2-70 paper, 2-2 Trays 2-5, 2-16 loading envelopes, 2-51 low-energy consumption mode, 1-15 negative images, 2-77, 2-78 network setup, 3-9 networked printers, 1-12 non-Xerox toner cartridge, 2-85, A-3 N-Up, 2-75 M Macinto
Index printer advanced setup for Novell Netware, 3-38 cleaning the outside, 4-32 CMYK colors, 2-35 color, 2-35 configurations, 1-3 creating multiple presets (Mac), 2-32 damage, A-4 diagnostic tools, 4-2 driver features, 1-11 drivers, 1-10 electrical safety, A-1 electrical systems, 1-15 environment, A-4 failure to repackage properly, A-4 features, 1-3, 1-5 help, 2-20, 2-23, 2-32 installation, 3-3, 3-16, 3-28 installation for Windows NT 4.
Index R recycling programs, 2-86 reducing images, 2-79 registering your printer, 1-27 repeating defects, 4-22 replacement parts, 2-85 RGB color sampler pages, 2-38 color system, 2-35 routine maintenance items, 2-85 customer usage patterns, 2-86 S safety electrical safety, 4-2, A-1 hazards, A-2 maintenance, A-3 operation, A-3 operational safety, A-3 requirements, A-1 symbols, A-5 sampler pages, 2-38 saved printing, 2-83, 2-84 deleting, 2-83 scaling, 2-79 secure printing, 2-83, 2-84 deleting, 2-83 select In
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