User's Manual

Symptom
Probable Causes Solutions
Only one color is faded. Toner cartridge is empty or
damaged.
Check the condition of the toner
cartridge and replace it if
necessary.
Color around the edge of printing
is incorrect.
The color registration is incorrect. Adjust the color registration. For
details, refer to Color Registration.
Stray black dots or white areas
(dropouts).
The paper is outside the
recommended specification range.
Replace the paper with a
recommended size and type, and
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper.
There is debris on the rollers. Wipe the feed rollers with a clean
damp cloth to remove debris from
the rollers.
Do not touch the transfer roller or
the exposed end of the transfer
belt. Fingerprints can cause print-
quality issues.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to Consumables.
• Vertical black or color streaks or
multiple colored streaks or
lines.
• Streaks in only one color.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to Consumables.
Debris in the printer is dragging
against the toner before it is
fused.
Remove any debris or paper scraps
from the paper path under the
rear cover.
There is a problem with the toner
cartridge for that color.
Check the toner cartridge for
damage and replace if necessary.
For assistance, go to the Xerox
®
Support website at www.xerox.
com/office/6510support.
Xerox
®
Phaser
®
6510 Printer
User Guide
145
Troubleshooting