User's Manual

Troubleshooting
Phaser 6000/6010 Color Printer
User Guide
48
Vertical blanks. The LED window is dirty. Clean the LED windows. For details, see
Cleaning the LED Windows on page 49.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
Slanted printing. The paper guides in the trays
are not set correctly.
Reset the paper tray guides. For details,
see Basic Printing in the Quick Use
Guide.
Horizontal bands at regular
intervals.
The printer is damaged and is
malfunctioning.
For assistance, go to the Xerox
®
Support
website at:
•
Phaser 6000 go to:
www.xerox.com/office/6000support
•
Phaser 6010 go to:
www.xerox.com/office/6010support
Colors are blurry or there is
white area around objects.
Color-to-color alignment is not
correct.
Perform an automatic color registration
adjustment. For details, see Color
Registration on page 53.
Symptom Cause Solution