Document Centre 490/480/470/460 ST System Administration Guide August 2001 604P06900 Xerox Document Centre Model _______________ Serial Number ____________________________
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The Document Centre ST model includes software provided by the Internet Software Consortium. Copyright (c) 1995, 1996, 1997, 1998, 1999, 2000, 2001 The Internet Software Consortium - DHCP. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
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The Electricity at Work Regulation (in England and Wales) UK ONLY Electricity at Work Regulations: The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical system in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practical, danger.
supplies to customers, conform with all the relevant safety legislation and standards. QUESTION: Is Xerox equipment safe? ANSWER: All Xerox equipment supplied by Xerox and their authorised distributors conform to all relevant safety legislation and standards. QUESTION: Is the Xerox equipment in my premises safe? ANSWER: All Xerox equipment supplied by Xerox and its authorised distributors conform to all relevant safety legislation and standards.
QUESTION: I would like to carry out my own safety tests on the Xerox equipment in my premises. ANSWER: You may, of course, request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe. Your Xerox Customer Support will be pleased to advise you on such testing. QUESTION: I require records of all tests ANSWER: After safety testing, your Xerox Customer Service Engineer will provide you with a certificate which details the results of all tests completed.
Radio Equipment & Telecommunications Terminal Equipment Directive 99/5/EC The Xerox Document Centre RDT modem option has been selfcertified by Xerox (Europe) Limited in accordance with Directive 99/5/EC and has been designed to work with the national analogue public switched telephone networks (PSTN) and compatible PBXs of the following countries: Austria Belgium Denmark France Finland Germany Greece Iceland Ireland Italy Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom In
x Xerox Document Centre System Administration Guide
Table of Contents 1. Introduction How to Use this Document .......................................................................................... 1-2 Document Centre Options ............................................................................................ 1-3 Conventions used in this document.............................................................................. 1-4 Other Sources of Information.......................................................................................
Go to a workstation and................................................................................................ 7-3 8. Microsoft (NetBEUI) Networks Before You Start........................................................................................................... 8-1 Go to the Document Centre and... ................................................................................ 8-2 Go to the workstations and... ................................................................................
Template Management ............................................................................................. 16-19 Distribution Templates ............................................................................................. 16-21 Template Settings ..................................................................................................... 16-22 Deleting Distribution Templates ..............................................................................
What to Do Next......................................................................................................... 20-4 Scanning Overview .................................................................................................... 20-5 Scanning with the Document Centre .......................................................................... 20-6 Scan Templates........................................................................................................... 20-7 The Scanning Process.
1. Introduction 1. Introduction This document provides an experienced Systems Administrator with information for setting up and troubleshooting the Document Centre family of products on the various networks indicated. Requirements This document assumes you have purchased your printer with the integrated network interface or have purchased a Token Ring network interface upgrade kit separately and it has been installed using the instructions provided.
How to Use this Document This document has been arranged to get the printer set up on your network quickly and with minimum reading. NOTE Page 1 - 2 1. Before connecting network cabling to the Document Centre device, perform the procedure contained in this document entitled How to Connect to Ethernet / Token Ring Networks. 2. For Dynamic TCP/IP addressing refer to the section entitled Dynamic/Static IP Addresses and WINS. 3. Review the Table of Contents in this document.
The Document Centre can be used as a high speed scan device. You can use Xerox CentreWare Scanning Admin Wizard to configure your Document Centre as a network scanner if you have a workstation on your network that has a 32 bit version of Windows. Details on this are available in the document supplied with your Document Centre entitled CentreWare Network Scanning Services Guide.
Conventions used in this document This symbol indicates that entries will be made on the printer’s keypad or Touch Screen. This symbol indicates that entries will be made at a workstation or fileserver. NOTE Page 1 - 4 When you see this text in the left margin, it indicates the text to the right is of special importance and should be read before proceeding.
Setup and Copy / Scan / Fax features information: • • • The Reference Guide provides detailed information about all features and settings as well as maintenance. The User Guide provides information and instructions about using the features of the machine to perform copy, scan, fax, and e-mail tasks. The Help system provides you point-of-need information. CentreWare information: • • CentreWare Network Services Guide (hard copy).
Xerox on the Web • Use the Document Centre web site to get the latest information about the Xerox Document Centre: http://www.documentcentre.xerox.com • Download the latest CentreWare drivers at http://www.centreware.com • For more information about other Xerox products visit the Xerox Corporation main page at: http://www.xerox.
What is the ST? The ST model has the ability to make copies as well as print. ST models have full copy (and optional Network Scanning, Scan to Email, Network Faxing, Network Accounting) capability . Document Feeder and Scanner User Interface Touch Screen Xerox Document Centre System Administration Guide Keypad Feature Buttons Page 1 - 7 Introduction 1.1.
Network Connections Use UTP/STP (Category 3 or 5 for 10Mbps Ethernet, Category 5 for Token Ring or 100Mbps Fast Ethernet) type of cable to connect to the network as indicated below. 10/100BaseT Ethernet network interface.
2. How to Connect to 2. How to Connect to Ethernet or Token Ring Ethernet or Token 2. How to Connect to Ethernet or Token Ring Networks Before You Connect to a 100BaseT Ethernet Network The Document Centre Ethernet Interface has speed settings of 10Mbps (10 Megabits per second), 100Mbps (100 Megabits per second) and Auto (AutoSensing).
How to set the Ethernet Speed 1. Enter the Tools pathway a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 2. Press the Go to Tools button. Set or Change the Network Connection Speed. a) Wait for the screen to refresh and press the Connectivity and Network Setup button.
If your printer is equipped with a Token Ring interface, to avoid problems with your network you must configure the correct Ring Speed and Source Routing settings for your environment prior to connecting the printer to your network. The default settings for the Ring speed and Source Routing are 16Mbps and None respectively. If you do not need to change these then you do not need to read any further in this chapter.
How to set the Ring Speed and Source Routing 1. Enter the Tools pathway a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 2. Press the Go to Tools button. Set or Change the Ring Speed or Source Routing. a) Wait for the screen to refresh and press the Connectivity and Network Setup button.
All Document Centre printers equipped with a Token Ring interface have a default MAC address. It is STRONGLY recommended that you use caution when changing the MAC Address of the network interface. 1. Access the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 2. Press the Go to Tools button.
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3. Dynamic/Static IP Addresses and WINS 3. Dynamic/Static IP Addresses and WINS NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot. Your Document Centre printer can be connected to a variety of networks that use the TCP/IP protocol.
Dynamic Addressing (DHCP, BOOTP, or RARP) If your printer is equipped with a Token Ring interface, prior to connecting your printer to your network, use the section of this document entitled Token Ring Interface Network Connection to set the Ring Speed and Source Routing settings for your environment.
1. Configure the DHCP, BOOTP, or RARP server with the TCP/IP information you want assigned to your printer. Use the documentation supplied with your server software for this task. Go to the Document Centre and... 2. Connect your Document Centre to the network with the appropriate cabling. 3. Enter the Tools pathway a) Press the Access ( or 3. Dynamic/Static IP Addresses and WINS Go to the dynamic server and... ) button. b) On the keypad enter 1111 or the current password.
6. Select either DHCP, BOOTP, or RARP as the dynamic address source. a) Press the Dynamic Addressing button. By default, DHCP will be selected. To disable DHCP, choose another dynamic addressing method (BOOTP, DHCP, DHCP/AutoNet, RARP) or Disabled, and press Save. b) Press the Exit Tools button. Wait approximately 2 minutes before you continue to Step 7. 7. Print a Configuration Report page to verify the DocuCentre TCP/IP information was assigned correctly by the dynamic server.
Repeat this process for the IP Gateway address. When finished press Save to record the changes and exit to the TCP/IP Settings screen. d) Press the Close button. 10. Enable LP and LPR printing. a) Press the TCP/IP - Line Printer button. b) Press the Enable button. NOTE While you can change the port number at which your Document Centre will accept lpr print jobs it is recommended that you do this ONLY with extreme caution as most lpr spoolers are set to send print jobs to the default port. c) 3.
Static Addressing NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If you have a DHCP server and it is set to provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot. This procedure assumes you will set the IP information manually.
1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. 3. Dynamic/Static IP Addresses and WINS Go to the Document Centre and... Press the Go to Tools button. Enter the Network Setup menus.
c) Press the Host Name button. d) When the soft keypad appears, type the SMB host name EXACTLY as you want it to appear with proper case. When finished press the Save button twice to record the changes and exit to the TCP/IP Settings screen. Subnet and Gateway. 7. To enter a Subnet Mask and Gateway Address. a) Press the Subnet and Gateway button. b) Press the soft buttons one at a time on the Touch Screen for each Octet of the Subnet Mask and enter the numbers from the keypad.
Enable HTTP/IP. a) Press the HTTP/IPP button. b) Press Enable. c) 10. Press Save. Print a Configuration Report page to verify the DocuCentre TCP/IP information was assigned correctly. a) Repeat Steps 3a and 3c. b) Select System Setting. c) Select Configuration Report. 3. Dynamic/Static IP Addresses and WINS 9. d) Select Print Configuration Report Now. Press the Cancel button. f) Press the Exit Tools button. 3.
Windows Internet Name Service (WINS) Installation Before You Start If your printer is equipped with a Token Ring interface, use the 100BaseT Ethernet or Token Ring Quick Install Card supplied in this Quick Install Card set to configure the Ring Speed and Source Routing settings for your environment. Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default.
1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. 3. Dynamic/Static IP Addresses and WINS Go to the Document Centre and... Press the Go to Tools button. Enter the Network Setup menus.
6. Exit the Tools Menu. a) Press the Exit Tools button. b) The Document Centre will reconfigure itself with the new settings and automatically register its TCP/IP address and NetBIOS host name with your WINS server. Go to the workstation and... 1. Create a new lpr printer on the NT workstation. a) With an LPR port as the desired destination, enter the Microsoft Networking host name. b) Enter a queue name to identify the printer.
After you have verified that the TCP/IP information you have assigned to your Document Centre is correct, go to the section of this document that applies to your network operating system or protocol and perform the procedures indicated: Unix Networks - Chapter 7 Microsoft (TCP/IP) Networks - Chapter 9 Windows 2000 LPR and IPP Printing - Chapter 10 3. Dynamic/Static IP Addresses and WINS Where to go from here Microsoft Windows NT 4.
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4. CentreWare Device Admin Wizard 4. CentreWare Device Admin Wizard Before you start This procedure assumes you have already installed CentreWare applications on a Windows 95/98, Windows ME , Windows NT4.0 Workstation and Windows 2000 Professional. If you have not done so, detailed instructions for installation are contained in the CentreWare Network Services Guide. This document was supplied with your printer.
Go to the Document Centre and... 1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools Menu. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. Press the Go to Tools button. Enable the Network Protocol.
NOTE 1. From the desktop click the Start button on the Task Bar. 2. Select the Programs entry in the menu. 3. From the cascade menu select the Xerox CentreWare entry. 4. On the next cascade menu select the Device Admin Wizard. 5. The Device Admin Wizard will start. 6. Follow the instructions on each Device Admin Wizard Screen to setup the Document Centre on your network. Context sensitive help is available for each step. 4. CentreWare Device Admin Wizard Go to the workstation and...
Go to a workstation and... Page 4 - 4 1. Use the CentreWare Print and FAX Drivers CD-ROM to install print drivers on a Windows-based workstation. Details for this are found in the document supplied with your printer entitled Network Services Guide. 2. Connect the print driver you loaded above to the queue you created on the NetWare server. 3. Open an application and print a test job. 4.
Before You Start NOTE Your Document Centre may be installed on your network using Novell NDPS. The Xerox NDPS Agent, Documentation, and Print drivers are available from the Xerox Web Site www.xerox.com To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. The CentreWare software supplied with your printer can be used to set up your printer on your Novell network.
NOTE ALL Print Servers you create must have a password. When your printer will service queues on multiple fileservers, the Print Server name must be the same on all fileservers and the Print Server password must be the same on all fileservers. Go to the Document Centre and... 1. Connect your Document Centre to your network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password.
Set the NDS Settings. a) Press the NDS Settings button. Novell suggests using typeful names when entering Name Context and Directory Service Tree information. TYPEFUL NAME EXAMPLE: cn=contextname.ou=organization.o=company.c=country b) At this screen press the Name Context button and use the touch panel keyboard to enter the context in which this printer resides. To access numeric characters and punctuation, press the More Characters or 123 button. When finished press Save. c) 6.
7. OPTIONAL STEP: To change the desired SAP rate or Poll Interval for your printer or set the Primary File Server. a) Press the Rates button. b) Press the box under SAP Rate or Poll Interval and enter the desired number from the keypad. The default values are recommended. When finished, press Save to retain your changes and return to the NetWare Options screen. c) 8. Exit the Tools Menu. a) 9. Press the Exit Tools button. The printer will store the settings you have made.
1. Use the CentreWare Network Services CD-ROM to install print drivers on a Windows-based workstation. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide. 2. Connect the print driver you loaded above to the queue you created on the NetWare server. 3. Open an application and print a test job. 4. Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects. 5.
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Before you start To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks section to configure the Ring Speed and Source Routing settings for your environment. The CentreWare software supplied with your printer can be used to set up your printer on your Novell network. For details refer to the document entitled CentreWare Network Services Guide. This procedure assumes you ran PCONSOLE to set up a print server.
NOTE ALL Print Servers you create must have a password. When your printer will service queues on multiple fileservers, the Print Server name must be the same on all fileservers and the Print Server password must be the same on all fileservers. Go to the Document Centre and... 1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password.
Set the Primary File Server. Press the Primary File Server button. b) Press the upper-left keyboard icon button on the touch screen to set the first Primary File Server. c) Use the touch panel keyboard and enter the name of the first Primary File Server to which you want the printer to connect. To access numeric characters and punctuation, press the More Characters or 123 button. When finished press the Save button twice to record the changes. d) You will be returned to the NetWare Options screen. 5.
6. Set the Print Server Name and Password. a) Press the Print Server button. b) Press the Print Server Name button and use the touch panel keyboard to enter the name you assigned to your print server (it is recommended you use all UPPER CASE characters). A default name will appear. Use the backspace key (it looks like an arrow pointing to the left) to clear out the default name prior to entering your new name. When finished press Save to retain the changes and return to the Print Server screen.
Exit the Tools Menu. 8. Press the Exit Tools button. The printer will store the settings you have made. Prepare for print driver installatio.n a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Xerox Document Centre System Administration Guide Page 6 - 5 3.1x or 4.x/5.x in a) 6. Novell NetWare 3.
Go to a workstation and... Page 6 - 6 1. Use the CentreWare Network Services CD-ROM to install print drivers on a Windows-based workstation. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide. 2. Connect the print driver you loaded above to the queue you created on the NetWare server. 3. Open an application and print a test job. 4.
7. UNIX Networks 7. UNIX Networks Before You Start NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot. This means that if you have configured your DHCP server with the desired information, you may go right to the area within this section entitled Go to a Workstation and....
If you have not already assigned TCP/IP information... The preceding sections assume that any IP address, subnet mask, gateway, or host name necessary for network installation has already been assigned to the Document Centre. If these components have not been configured, please refer to the section of this document entitled Dynamic/Static IP Addresses & WINS before continuing further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8.
This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. 1. Mount the CentreWare Network Services CD-ROM . Solaris/SunOS, HP-UX, and AIX users can load the CentreWare Print DCPR Tool.
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8. Microsoft (NetBEUI) 8. Microsoft Networks (NetBEUI) Networks 8. Microsoft (NetBEUI) Networks Before You Start 8. Microsoft (NetBEUI) Networks To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment.
Go to the Document Centre and... 1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. Press the Go to Tools button. Enable Microsoft Network printing.
Assign the Workgroup and Host names. a) You will be returned to the previous screen. Press the Workgroup and Host button. b) At the next screen, press the Workgroup Name button, using the touch panel keys. Enter the name of the workgroup in which you want the printer to appear then press Save. c) You will be returned to the previous screen. Press the SMB Host Name button. Using the Touch Screen, enter the desired text for this item then press Save. 8. Microsoft (NetBEUI) 8.
7. Set Maximum Connections and Timeout. a) Press the Connections button. b) Touch the Maximum Connections soft button on the Touch Screen and on the keypad enter the desired maximum connection number between 10 and 30. It is recommended that this value should be set at the default. c) 8. Exit the Tools Menu. a) 9. Touch the Connection Timeout soft button on the Touch Screen. On the keypad enter the desired number of seconds between 1and 32,767 Press Save to exit the connections screen.
1. Verify that the NetBEUI protocol is loaded (ALL Windows 3.11 or greater versions). 2. Use the CentreWare Network Services CD-ROM to install print drivers on a Windows-based workstation. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide. 3. On the Configuration Report review the NetBIOS: area and note the Workgroup, Host Name, and Printer Name. 8. Microsoft (NetBEUI) 8. Microsoft Networks (NetBEUI) Networks Go to the workstations and...
Windows 95/98, Windows NT 4.0 WorkStation and Windows 2000 Users Page 8 - 6 • Click the Start button and select Settings. • From the cascade menu select Printers. • Select a printer with the right mouse button. • Select the Properties entry in the cascade menu. • Select the Details tab on the Properties dialog. • Click the Add Port button and browse to the Workgroup. • Double click the name of the WorkGroup for the printer as shown on the Configuration Report.
Microsoft (TCP/IP) 9.9.Microsoft (TCP/IP) Networks Networks 9. Microsoft (TCP/IP) Networks Before You Start NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If you have a DHCP server and it is set to provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot.
If you have not already assigned TCP/IP information... The preceding sections assume that any IP address, subnet mask, gateway, or host name necessary for network installation has already been assigned to the Document Centre. If these components have not been configured, please refer to the section of this document entitled Dynamic/Static IP Addresses & WINS before continuing further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8.
NOTE This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. Connect your Document Centre to the network with the appropriate cabling. 1. Enter the Tools pathway. a) Press the Access ( or ) button.
f) At the next screen, press the Workgroup Name button, using the touch panel keys. Enter the name of the workgroup in which you want the printer to appear then press Save. g) Press the SMB Host Name (this will set the NetBIOS name) button, using the Touch Screen keys, enter the desired text then press Save. h) OPTIONAL STEP: Press the SMB Host Description button and enter the desired text for this item, then press Save. i) Press Save again to return to the Microsoft Networks screen.
Prepare for print driver installation. a) 6. From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Obtain a Configuration Report from the printer to use in the remainder of the installation. Xerox Document Centre System Administration Guide Page 9 - 5 Microsoft (TCP/IP) 9.9.
Go to the workstation and... NOTE This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. 1. Verify that the TCP/IP protocol stack is loaded. 2. Use the CentreWare Network Services CD-ROM to install print drivers.
10. Windows 2000 LPR and IPP Printing 10. Windows 2000 LPR and IPP 10. Windows 2000 LPR and IPP Printing Before you Start NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot.
If you have not already assigned TCP/IP information... The preceding sections assume that any IP address, subnet mask, gateway, or host name necessary for network installation has already been assigned to the Document Centre. If these components have not been configured, please refer to the section of this document entitled Dynamic/Static IP Addresses & WINS before continuing further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8.
This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. 1. Verify the correct software is loaded. a) 2. At the Desktop, right mouse click the My Network Places icon and select Properties.
d) The Wizard will automatically detect the Printer Model for you. If that does not happen select Standard and choose the your Printer Model from the pull-down menu. e) Click Finish. Go to Step 3. To Create an IPP printer a) Select Network Printer. Click Next. b) Select Connect to a printer on the Internet or on your intranet. Type HTTP:// followed by the printer’s fully qualified Domain name or IP address in the URL field.
11. Microsoft Windows NT 4.X 11. Microsoft Windows NT 4.X Server Network (TCP/IP) NOTE Your Document Centre has DHCP enabled by default. If you have configured a DHCP server with TCP/IP information, you can connect your Document Centre to your network and it will retrieve its TCP/IP information from the DHCP server when it is turned on.
If you have not already assigned TCP/IP information... The preceding sections assume that any IP address, subnet mask, gateway, or host name necessary for network installation has already been assigned to the Document Centre. If these components have not been configured, please refer to the section of this document entitled Dynamic/Static IP Addresses & WINS before continuing further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8.
NOTE This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. 1. Verify the correct software is loaded. a) 11. Microsoft Windows NT 4.X Go to the server and...
g) Insert CentreWare Networks Services CD-ROM and click Have Disk. h) Click the Browse button and select the directory containing the Windows NT drivers. Details for this are contained in the document entitled Network Services Guide. Select the PRINTER.INF file then click Open. i) The Wizard will return you to the previous dialog. Verify the path and file name are correct and click OK.
This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. 1. Verify that the TCP/IP protocol stack is loaded. 2. Use the CentreWare Network Services CD-ROM to install print drivers.
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12. OS/2 (TCP/IP) Networks 12. OS/2 (TCP/IP) Networks Before You Start To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default.
If you have not already assigned TCP/IP information... The preceding sections assume that any IP address, subnet mask, gateway, or host name necessary for network installation has already been assigned to the Document Centre. If these components have not been configured, please refer to the section of this document entitled Dynamic/Static IP Addresses & WINS before continuing further: For Dynamic Addressing - Section 3, pages 3-2 thru 3-5. For Static Addressing - Section 3, pages 3-6 thru 3-8.
This procedure assumes that any TCP/IP components necessary for network installation have already been assigned to the Document Centre. If these components have not been configured, please refer to the appropriate information contained within the section entitled Dynamic/Static IP Addresses & WINS before continuing further. 1. Create a new printer and load print drivers from the CDROM. 2. Create a printer share and its access permissions (sharing and connecting). 3.
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13.OS/2 OS/2 (NetBEUI) (NetBEUI) 13. Networks Networks 13. OS/2 (NetBEUI) Networks Before You Start To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment.
Go to the Document Centre and... 1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. Press the Go to Tools button. Enable Microsoft Network printing.
Assign the Workgroup and Host names. a) You will be returned to the previous screen; press the Workgroup and Host button. b) At the next screen, press the Workgroup Name button. Using the touch panel keys, enter the name of the workgroup in which you want the printer to appear, then press Save. c) You will be returned to the previous screen. Press the SMB Host Name button, using the touch panel keys and enter the desired text for this item, then press Save.
e) Set Maximum Connections and Timeout. f) Touch the Maximum Connections soft button on the touch screen and on the keypad enter the desired maximum connection number between 1 and 30. It is recommended that this value should be set at the default. g) Touch the Connection Timeout soft button on the Touch Screen. On the keypad enter the desired number of seconds between 0 and 9999. Press Save to exit the connections screen. 7. Exit the Tools Menu. a) 8. Prepare for print driver installation.
1. Perform an OS2 Warp (4.0) Selective Install. a) Install Both NetBIOS (NetBEUI) and NetBIOS for IP during the install process. b) Select and Enable all of the file and print sharing options during the Selective Install process. 2. Create a shared resource and connect it to the network device. a) Double-click on the Connections Icon. b) Click on the + symbol next to Network. c) Click on the + symbol next to Network Services. d) Double-click on Start File and Print Client.
l) Enter the machine’s hostname in the Server field m) Select the desired lpt port. n) Verify that the Connect to resource at logon button is selected. o) Place the cursor in the server field and press the Enter key on the keyboard. p) Click the OK button after the share name appears in the Resource window. q) Close the Shared Resources and Network Connections - Properties window. r) Double-click on the Connections Icon. s) Double-click on Printers. t) Close the Connections window.
Install a new printer driver. a) Insert CentreWare CD into your CD-ROM drive. b) Make a /desktop/drivers directory from an OS/2 Window. c) Copy the driver files from the CD-ROM disk to the /desktop/drivers directory. d) Click the Install new printer driver... button. e) Select Other OS/2 printer driver. f) Enter the correct directory in the appropriate field. g) Click the Refresh button. h) Click the Install button after you see the driver description appear.
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Before you start To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. This procedure assumes you have Macintosh computers equipped with an Ethernet card or Token Ring card that is connected to the network and you are currently printing using the AppleTalk protocol.
Go to the Document Centre and... 1. Connect your Document Centre to the network with the appropriate cabling. 2. Access the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. Press the Go to Tools button. Enable the AppleTalk protocol.
Assign a Name and Zone to your printer. You will be returned to the previous screen. Press the AppleTalk Settings button. b) At the next screen, press the Printer Name button, enter the name you want for the printer (this is the name that will appear in the Chooser on your workstations) using the touch panel keys. c) 5. Exit the Tools Menu. a) 6.
Go to the workstation and... Page 14 - 4 1. Use the CentreWare Network Services CD-ROM to install print drivers and the Macintosh PUtility on the workstation. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide 2. Send a test job to the printer from an application programme. 3. Check your test job for quality and use the Problem Solving section of the Document Centre Reference Guide for resolving print defects. 4.
15. Banyan VINES Network 15. Banyan VINES Network To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. 1. Connect your Document Centre to the network with the appropriate cabling. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished.
3. Enable Banyan VINES printing. a) Wait for the screen to refresh and press the Connectivity and Network Setup button. b) Wait for the screen to refresh and press the Network Setup button. c) Press the Banyan VINES button. d) Press the Protocol button. e) 4. Press the Enable button to start the Banyan Vines protocol and press Save. Configure User Name settings and Password. a) At the next screen, press the Settings button.
Prepare for print driver installation. a) Check the Configuration Report page and verify that Banyan VINES is enabled and the other Banyan Settings are correct. 15. Banyan VINES Network b) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to the server and... 15. Banyan VINES Network 7.
Go to the server and... 1. Configure the Service and Queue a) Using the MUSER utility, create a user name and assign a password for the printer. The user name and password must be the same that were entered at the Document Centre. b) Using the MSERVICE utility, highlight and select ADD a server-based service. c) At the Add A Service Screen, enter the StreetTalk name and description when prompted. d) Select the server on which you want to create the service. e) Select Banyan Print Service.
Configure Access Lists and Print Destination. a) The Access Lists screen will be displayed. b) Press the F10 key to accept the defaults. c) The Add a Destination screen will be displayed. d) Select PCPrint and press Enter. e) NOTE From the Destination Attributes Screen, enter the Document Centre user name as the PCPRINT ST name and Description, and then press the F10 key. 15. Banyan VINES Network 3.
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16. Internet Services 16. Internet Services Overview With the scan or fax options installed, you may also use Internet Services to create, modify and delete scan or fax templates.
Simplified Navigation There’s no need to remember where a particular feature is located within CentreWare Internet Services. Simply use the Table of Contents or Device Index pages to locate the desired function. This link will quickly navigate to the appropriate pages. Remote Configuration and Management System administrators can remotely configure, monitor and manage printers on local and wide area networks.
This chapter is designed for Network Administrators and general users of Internet Services. Network Administrators should use the guide to gain an understanding of Internet Services software and to perform many Document Centre set up and management tasks over the Internet. General users can use the guide to perform tasks that do not require configuration access or administrative rights. How to Get Help 16. Internet Services Who should read this chapter 16.
Before You Start Your Document Centre device and workstation(s) must be connected to a network which has the TCP/IP protocol enabled. This procedure assumes you have a general knowledge of your network type and the operation of your Web Browser software, and that your Document Centre printer has been assigned all TCP/IP information. Configure your printer NOTE To use Internet Services on the Document Centre 490/480/470/460 ST, this feature must be enabled.
Press the TCP/IP Options button. 6. Press the HTTP/IPP button. Then press either the Enable or Disable button as desired. 7. Press the Exit Tools button. 16. Internet Services 5. 16. Internet Services b) Wait for the screen to refresh and press the Network Setup button.
Browser Configuration Supported Environments and Web Browsers for the Document Centre 490/480/470/460 ST. The table below lists the web browsers that can be used to monitor a Document Centre 490/480/470/460 ST in the supported operating system environments. Operating Environment Netscape 4.0X Netscape 4.5X thru 4.7X Internet Explorer 4.X Internet Explorer 5.X Microsoft Windows 95/98 Y Y Y Y Microsoft Windows NT 4.0 Y Y Y Y Microsoft Windows 2000 Y Y Y Y Macintosh System 8.
Enable Java Script in your Web Browser 16. Internet Services While Xerox is testing other browsers which are beta releases for compatibility with Document Centre Internet Services, to ensure that you can perform all the functions contained in Internet Services, it is recommended you use one of the browsers shown in the table above. If you are using Netscape Navigator or Internet Explorer, ensure that Java script is enabled.
Internet Services Interface Features When you enter Internet Services, you access the Document Centre Home Page, which is the starting point for the application. From the Home Page, you access other pages in the application. Document Centre Home Page To access Internet Services, perform the following procedure: Page 16 - 8 1. Type in the IP address of the Document Centre in your browser’s Address or Location field. For example, http://10.12.123.234.
From within Internet Services, each main page has a tab. Clicking the tab displays the desired page. Other sub pages are available from within each tab. Some Internet Services pages are divided into a left and right frame. The left frame will contain status information or links that will display new information about the Document Centre to which you are connected. The width of the left and right frames can be adjusted by sliding the divider between the two frames.
Page Buttons The table below lists the common buttons that are available on the Internet Services pages and frames. Button Name Action performed when selected Apply Write and Save modifications to the Distribution Template. Browse Access network or local directory paths. Default Settings Restores the SNMP Community Names to their default values. Delete Job Cancel or delete a print job from the Document Centre print queue.
The Network administrator factory default username and password for the embedded HTTP server is listed in the following table. It is the same logon that is required for access at the Document Centre. This logon is needed when modifying Document Centre properties using Internet Services. For details on modifying Properties see the section entitled Accessing the Document Centre Properties. Embedded HTTP Server Administrator Logon Administrator Username admin Administrator Password 1111 16.
Internet Services Use This section of the Internet Services chapter explains how to perform tasks using the Services pages for printing and scanning documents over the Internet/intranet. Delayed, Proof, and Secure printing options are also provided. You can scan documents at the Document Centre using Distribution Templates, which are set up using the Services Pages. Documents can be scanned to File or Fax, simply by using a template and scanning the document.
Print-ready documents can be quickly and easily submitted for printing using the Services Page. A print-ready document is a file that has been formatted and saved for printing from the application that created it or was printed to file by a printer driver. Keep in mind that large print jobs need adequate space on your hard drive when printing. NOTE Selecting print and/or finishing options from the Services Page will override, but not reformat, existing PostScript or PCL print-ready documents. 16.
How To Print from your Web Browser To submit a document to print: Page 16 - 14 1. To access Internet Services open your Web Browser and enter the TCP/IP address (or fully qualified domain name) in the Address or Location field and press Enter. 2. Your Browser will display the Document Centre Home Page. 3. Click the Services button or link from the Document Centre Home Page. 4. The graphic above shows the top of the Services Page which enables printing. 5.
• • • • NOTE In the Printing section of the screen, select options according to your job requirements: Type in the number of copies needed. Select other options, such as two sided printing, orientation, stapling, or output destination for your job from the drop-down lists. Paper options, such as tray, size, media type, and color. Type an Account and User ID for accounting. The Accounting fields are only visible if accounting is enabled on your Document Centre. 16. Internet Services 6.
Releasing a Secure Print Job at the Document Centre 1. Go to the Document Centre control panel and press the Job Status pathway button. 2. Find your document on the list of All Incomplete Jobs. Press the name until it highlights, which selects the job. 3. On the screen that appears, press Delete to delete the job or press Release to release the job for printing. 4. The touch screen will display a password prompt. 5.
NOTE The ability to scan documents with the Document Centre device is an optional feature. If your Document Centre does not have the scan option installed, you do not need to read this section of the chapter. This Scanning Documents section explains how to use and create templates for scanning documents at the Document Centre. You can scan a document with specific scan parameters that you select using Internet Services, or use the settings provided from a default template. 16.
Distribution Templates Distribution templates control the manner in which a scanned document is processed. They contain specific instructions that define the electronic document’s format and details about how to file, fax, store or distribute a scanned document. A default distribution template is provided for Internet Services. Distribution templates created with Internet Services are stored on the Document Centre device. A Template Pool is a directory location on a server.
Distribution templates can be created, modified, or deleted using Internet Services. You can create a brand new template for your own use, or modify an existing template. If you want to... Do this... Create a new template with customized settings for personal use 1. Access the Services Page and access Distribution Templates. 2. Create a new template and customize the template settings. 3. Apply the settings. OR 4. Save the template. 5. Update the template list at the Document Centre. 6.
If you want to... Do this... Scan a document and fax 1. Access the Services Page and access Distribution Templates. 2. Create a new distribution template with Fax as a filing destination (Fax folder) and select faxing delivery and recipient options. 3. Apply the settings. 4. Update the template list at the Document Centre. 5. Select the fax template at the Document Centre. 6. Scan the document at the Document Centre.
To create a new template: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click Services from the Document Centre Home Page. 2. At the top of the screen, select the Distribution Templates. 3. Click the New button at the top left corner of the Services tab. 4. Type a name and description for the template. 5. Click the Apply button. The template is created and is added to the Distribution Template tree.
Template Settings Templates can automatically control characteristics such as: • • • • • scan destination (document folder, Fax folder) scanned document output format (TIFF, Multi-page TIFF, and PDF) image settings (resolution, contrast, etc.
Scan settings are the scan processing characteristics used when scanning with Internet Services. Use the scroll bars to view all the settings. 16. Internet Services Scan Settings To edit scan settings: Click the Edit button next to Scan Settings. Depending on screen resolution and Browser window sizing you may need to scroll down. 2. Review the table on the next page that shows setting names and a description of the feature, then make the desired selections to the image and size settings. 3.
The following table shows the available scan settings that can be defined in a template and a description of each. Category Basic Setting Original Type Description Auto (default) automatically detects the type of original. Text indicates that the original is text or line art. Photo indicates that the original is a photograph. Auto Exposure Used for enhancing documents with colored backgrounds by adjusting for different types of images.
Description Resolution Prints the image in a selected number of dots per inch (dpi). A higher dpi, such as 600 x 600, produces a higher quality image, but creates a larger file size. Edge Erase Erases the left/right/top/bottom margins of the document. 16. Internet Services Image Options Setting 16.
Distribution Settings Filing Destination Filing destinations are the defined scan repositories. Scanned documents are scanned to public folders or directories. A Public Folder is a repository location that is usually a file server directory that is defined and configured by a network administrator specifically for scanned documents. You can also scan to a fax repository. For more information see the section entitled Distribute to Fax (in this chapter). To edit a filing destination: Page 16 - 26 1.
16. Internet Services To delete a filing destination: Select the defined destination path. 2. Click the Delete button. 3. The template will be removed from the Distribution Templates tree. 16. Internet Services 1.
To define a new destination: Page 16 - 28 1. Use the drop list menu to select the type of destination (Public Internet Folder or Fax if your device is so equipped), then click the Add button. 2. Refer to the table on the next page for settings information then, specify a new destination repository, path, filing policy, document name, or output image format based on how you want your document to be filed and rendered. 3. Click the Apply New Settings button.
Category Setting Description Filing Destination Select from Repository Servers Internet Service’s ability to automatically send scanned images to File (folder) or Fax (folder). Path to Document Directory path for the scanned document. Document Name Name of the scanned document. File Format Tagged Image File Format (TIFF) of the scanned output file. 16. Internet Services Distribute to File TIFF indicates that each page of the document is stored in a separate image file.
Distribute to Fax If you have an external fax hardware or software solution installed, you can also scan to a Fax folder. When you scan to a Fax folder, your fax solution software detects the Fax file in the repository and sends the fax to the specified recipient(s). You can access the fax settings for modification by clicking Edit. To edit fax information: 1. Select a Fax destination and click Edit (under Destinations). 2. Refer to the table below and select the delivery options. 3.
. 1. Select Add or Edit to add or modify the field attributes which will satisfy the requirements of your document management software. 2. On the screen that appears, make any desired addition or change to the Document Management Field. 3. If the Field Name is user editable, enter a Field Label to identify the purpose of the field to the user. 4. If the Field Name is not user editable, enter the Default Value. 5.
Deleting Distribution Templates This procedure removes a template from the Document Centre. To Delete a template: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click Services from the Document Centre Home Page. 2. At the top of the screen, select the Distribution Templates. 3. Select a template from the tree. 4. Click the Delete button at the top left corner of the Services tab.
This procedure creates an exact copy of the selected template. To copy a template: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. Click Services from the Document Centre Home Page. 2. At the top of the screen, select the Distribution Templates. 3. Select a template from the tree. 4. Click Copy. The new copy of the template appears. 5. Type a new name for the template. 6. Click Apply. 16.
Manage Jobs with Internet Services This section explains how to perform tasks using the Jobs page. You can view all print and scan jobs that are processed by the Document Centre. Job name, owner, type, and number of copies are displayed on the page. If permissions allow, and jobs have not yet processed, you can delete these print and scan jobs using the Jobs page.
Displays on the page all print and scan job information in the Document Centre job queue and provides features which allow users to view and control jobs. Jobs that are processed from Internet Services are named webclient in the Owner column. Viewing the Active Jobs List Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Jobs tab or click Jobs in the directory tree. The Active Jobs Page appears, which contains job information.
Deleting Jobs To delete job(s) from the jobs list: NOTE Page 16 - 36 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Jobs tab or click Jobs in the directory tree. The Active Jobs information displays. 3. Highlight the job that you want to delete. 4. Click Delete Job. The job is removed from the jobs list. 5. A dialog box appears. Click OK to proceed with the deletion. 6.
This section explains how to check the Document Centre 490/480/470/460 ST status using the Status pages. The status of the device, such as a paper jam or ready to print, appears on the page. You can also check to see if the paper trays are loaded or need reloading. Any alert messages can be viewed to provide more details on any fault or problem with the Document Centre. The Document Centre’s general device, alert message, and tray status can be displayed using Internet Services.
Viewing Active Alert Messages Displays detailed information about a fault or problem. The status code of the alert is also displayed for reference if Xerox customer support is needed. To view alert messages: Page 16 - 38 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Status tab or click Status in the directory tree. 3. Click Alerts. Any active alert messages and status code are displayed on the page. 4.
1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Status tab or click Status in the directory tree. 3. Click Trays. The paper supply, including the paper’s tray, status, size, color, and type are displayed on the page. Output tray status, including the installed paper tray and its status, also appears. 4. Click Refresh Tray Status to update the page with the latest tray status information.
View Document Centre Properties with Internet Services This section explains how to perform tasks using the Properties Pages. The Properties Pages of Internet Services contain vital information concerning the Document Centre’s printer, print job, connectivity, HTTP settings, services, and distribution templates settings. You can remotely view and set configuration and options from your browser. Internet Services supports the Internet Printing Protocol (IPP).
Description contains information that identifies a specific Document Centre model, name, and physical location. To set identification for the Document Centre: Click the Properties tab or click Properties in the directory tree. 2. Select Description in the directory tree. 3. Type the name of the Document Centre in Machine Name. 4. Type the site location for the Document Centre in Location. 5.
Configuration Configuration contains information about the software and printer language versions that are installed on your Document Centre. Included are PCL, PostScript, and TIFF printer languages version numbers, and the User Interface, Network Controller, and Printer software versions. The information is read only. To view Document Centre configuration information: Page 16 - 42 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2.
Billing Counters contains information about the number of images produced (copied or printed) by the Document Centre. This information can be used for billing purposes. The different counters include the various types of copy and fax sheets and scanned imaged sheets used. Also included are marked sheets, which include banner sheets or Document Centre reports, such as configuration reports.
Job Management Job Management allows you to set permission that allows Network Administrators or general (non-administrator) users to delete jobs from the Document Centre print queue. NOTE Network Administrators can always delete any job, regardless of the setting selected on the Job Management Page. To set job deletion permission Page 16 - 44 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2.
This Connectivity section shows the available options for connecting your Document Centre to your network. Connectivity allows you to view and modify network connections and protocols using your browser and Internet Services GUI. For complete information on installing and setting up your Document Centre, see the additional administrative documentation that came with your Document Centre. 16.
NOTE Page 16 - 46 4. Select Ethernet in the directory tree. 5. Select the speed (Auto, 10 Mbps, or 100 Mbps) from the Rated Speed drop-down. 6. Click Save New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre.
If the parallel port is not in service, this page is unavailable. To specify parallel port settings: NOTE 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Physical Connections in the directory tree. 4. Select Parallel in the directory tree. 5. Select Connection Enabled to enable the parallel port. 6. Type a Time-out in seconds.
Token Ring NOTE If the token ring network interface is not installed, this page is unavailable. To specify token ring settings: NOTE Page 16 - 48 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Physical Connections in the directory tree. 4. Select Token Ring in the directory tree. 5.
Network protocols are groups of software applications that support communication on the network. You can configure options for Appletalk, Banyan VINES, NetWare, TCP/IP, SNMP, Microsoft Networking, LPR/LPD, and Port 9100 Printing. Appletalk Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 4.
NOTE Page 16 - 50 6. If your Document Centre has an enabled token ring card, select either Ethernet or Token Ring from the Physical Connection drop-down list. 7. Type a name (up to 32 characters) for the Document Centre in Printer Name. 8. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre.
Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 4. Select Banyan VINES in the directory tree. 5. Select Protocol Enabled to enable Banyan VINES. 6. Type a PCPRINT user name in User Name. 16. Internet Services 1. 16.
NOTE Page 16 - 52 7. Type a New User Password for the PCPRINT user name and then confirm this password by typing it again in Retype Password. 8. Type the Document Centre’s StreetTalk name in Print Service Name. 9. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre.
1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 4. Select NetWare in the directory tree. 5. Select Protocol Enabled to enable NetWare. 6. If your Document Centre has an enabled token ring card, select either Ethernet or Token Ring from the Physical Connection drop-down list.
8. Type the Print Server Name. 9. Type a New Print Server Password for the print server and then type it again to confirm in Retype Password. 10. Select Protocol Enabled to enable SAP (Service Advertising Protocol). 11. Type the SAP Frequency (from 15 -300 seconds or enter 0 for none). 12. For NetWare Bindery, type the names of up to four primary File Servers for the Document Centre. 13.
CAUTION: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 4. Select TCP/IP in the directory tree. 5. Select Protocol Enabled to enable TCP/IP. Disabling TCP/IP will affect NetBIOS/IP, LPR/LPD, FTP, SNMP, and Raw TCP/IP printing.
7. Type a Host Name. 8. Select DHCP, RARP, BOOTP, STATIC, or DHCP/AutoIP from the IP Address Resolution drop-down list. 9. Type the desired IP addresses that apply in Machine IP Address, Subnet Mask, and Gateway Address. NOTE If BOOTP or DHCP address resolution mode is selected, you cannot change the IP address, subnet mask, or default gateway. If RARP address resolution mode is selected, you cannot change the IP address.
These pages allow you to remotely define and modify GET, SET, and Trap SNMP community names for the Document Centre. You can also configure SNMP trap destinations for TCP/IP and NetWare (IPX) that will receive traps from Document Centres on the network. SNMP Community Name properties that can be configured are: • • 16. Internet Services • GET—returns the password for SNMP GET requests to the Document Centre.
To configure SNMP community names: Page 16 - 58 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree.Select Connectivity, then select Protocols in the directory tree. 3. Select SNMP Configuration in the directory tree. 4. This SNMP Configuration screen will appear.
6. Enter a name (up to 256 characters) for the GET Community Name. The default is public. 7. Enter a name (up to 256 characters) for the SET Community Name. The default is private. 16. Internet Services Click Edit SNMP Properties. You will be prompted for the the Administrator name and password. Enter these and click OK. If you change the GET and/or SET Community Names, you must change all network applications that are communicating via SNMP with this Document Centre to use the new GET/SET names. 8.
9. Select to enable Authentication Failure Generic Traps. 10. Click Apply New Settings to accept the changes, Restore Settings to return the settings to their previous values, or Default Settings to return the settings to their default values. To Add IP Addresses to the Trap Destination Addresses list: Page 16 - 60 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3.
NOTE Enter a UDP Port Number of the SNMP manager that will receive traps. The default is 162 (decimal). 8. Select the SNMP version that matches the version of the SNMP manager. The default is SNMP v1. 9. Enter the Trap Community Name. 10. • • • • • Select the Traps to be Received: Printer Traps Job Monitoring Traps Cold Start Generic Traps Warm Start Generic Traps Authentication Failure Generic Traps 16. Internet Services 7.
Page 16 - 62 4. Select SNMP Configuration in the directory tree. 5. Click Add IPX Address. 6. Enter the IPX External Network Number of the device that will receive traps. 7. Enter the Physical MAC Address of the device that will receive traps. 8. Enter the IPX Socket Number of the application that will listen for traps. The default is 9010 (hexadecimal). 9. Select the SNMP version. The default is SNMP v1. 10.
Authentication Failure Generic Traps must be enabled on the SNMP Properties Configuration Page before you can select it. 11. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. To edit IP or IPX Trap Destinations: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3.
Microsoft Networking NOTE 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select Protocols in the directory tree. 4. Select Microsoft Networking in the directory tree. 5. Select Protocol Enabled to enable Microsoft Networking. 6. Select Ethernet or Token Ring from the Physical Connection drop-down list.
Type the maximum number of connections allowed in Maximum Connections. 9. Select the workgroup from the Workgroup drop-down list. 10. Type the SMB Host Name and optionally type a descriptive comment in SMB Host Name Comment. 11. Type the Share Name and optionally type a descriptive comment in Share Name Comment. 12. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE 16. Internet Services 8.
NOTE Page 16 - 66 4. Select LPR/LPD in the directory tree. 5. Select Protocol Enabled to enable LPR/LPD. 6. Enter a Port number. The default is 515. 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre.
NOTE TCP/IP must be enabled. Raw TCP/IP is a printing protocol that is similar to LPR printing. Also known as a direct TCP/IP connection or sockets interface, it sends information directly to the Document Centre and does not require a Line Printer Daemon (LPD). The advantages are that connections stay open for multiple print files and spooling is not needed, therefore, printing is faster and more reliable than LPD printing. 16.
NOTE Page 16 - 68 4. Select Raw TCP/IP Printing in the directory tree. 5. Select Protocol Enabled to enable Raw TCP/IP Printing. 6. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre.
These properties are used to select configuration and security parameters for the Document Centre’s embedded HTTP server. Network Administrators can set general configuration, network configuration, and security for the printer. These settings are the defaults for how the embedded HTTP server manages connections. To modify the HTTP configuration settings: Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2.
NOTE 5. Select Configuration in the directory tree. 6. Enter the number of seconds (1 - 60) that a browser connection can remain open without any activity in Keep Alive Timeout. Generally, longer amounts of time that a user is connected will tend to slow down and tie up connections. Keep Alive Timeout controls the number of seconds that connections remain open from the HTTP server side without any requests from the client reaching the server.
MaxConnectCount controls the maximum number of clients that can be connected (for example, with open sockets) to the HTTP server at any one time. The HTTP server stops listening for new connections when the number of connected clients reaches the maximum number of connections set in this field. A connection attempt that occurs while the HTTP server is not listening for connections is placed on the TCP listen queue and will be serviced when listening resumes.
Setting Security The HTTP Settings pages are used to set up access to the Document Centre’s embedded HTTP server. You can set up security by defining IP address restrictions. Users are then restricted from accessing certain web pages (files and directories) unless they have the appropriate client IP address. The security settings are saved in a configuration file for the specific Document Centre’s embedded HTTP server and apply only to that HTTP server.
For example, the list entry +192.246.238.* indicates that only this subnet has access to the device. The list entry -192.246.238.* indicates that no client has access to the device since there are no granted permissions in the list. You may want to leave +* at the end of the list to ensure that if the HTTP server does not find a matching entry, then it will allow the IP address access when it finds +*.
NOTE Page 16 - 74 4. Select IP Restrictions in the directory tree. 5. Enter an IP address. 6. Click Grant. The IP address is added to the IP Address Permissions list. 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. The settings are not applied until you restart the Document Centre.
NOTE 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Connectivity, then select HTTP in the directory tree. 4. Select IP Restrictions in the directory tree. 5. Enter an IP address. 6. Click Restrict. The IP address is added to the IP Address Permissions list. 7.
To move IP Address Permissions within the list: Page 16 - 76 1. Select an IP address in the IP Address Permissions list. 2. Click Promote to move the selected IP address up the list. 3. Click Demote to move the selected IP address down the list.
Services Properties are used to specify general printing options for your Document Centre and scanning defaults for your Internet Services print jobs. Printing Printing Properties allow you to set general, view printer language, and view Tagged Image File Format (TIFF) defaults for printing on your Document Centre. 16. Internet Services Services General Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2.
Page 16 - 78 4. Select General in the directory tree. 5. Select Device Start-Up Page to print a configuration report when the Document Centre is powered on. 6. Select Collation to specify collated as the default for document sets. 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values.
Printer Languages displays the PostScript, PCL, or TIFF output settings for the Document Centre. PostScript 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Printing in the directory tree. 4. Select Printer Languages in the directory tree. 5. Select PostScript in the directory tree. 16. Internet Services Printer Languages 16.
PCL 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Printing in the directory tree. 4. Select Printer Languages in the directory tree. 5. Select PCL in the directory tree. 6. Type the Pitch Size (0.44 - 99.99). 7. Type the Point Size (4.00 - 999.75). 8. Select a font from the Font Name drop-down list. 9.
13. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. Tagged Image File Format (TIFF) To view TIFF settings: Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Printing in the directory tree. 4. Select Printer Languages in the directory tree. 5.
Distribution Templates Distribution templates specify the default scanning template options used for scanning with Internet Services. The default distribution template is accessed from the Services Page by users, but is defined by Network Administrators from the Distribution Template Properties Page. The Document Centre includes a system template that is available from the embedded HTTP server. This template has factory settings.
Select General in the directory tree. 5. Displays the Default Document Filing Policy: • Append to Existing File — adds the new file to the previously scanned folder in the specified repository. 16. Internet Services 4. Overwrite Existing File — overwrites the folder and file that were previously scanned with the new folder and file. • Do Not Save — matches the document name for the folder specified in the template.
Page 16 - 84 6. Select to enable a Confirmation Sheet. 7. Localization and the Maximum Number of Job Templates settings display on the page. 8. Type the Hour, Minute, and select the time of day from the drop-down list for Refresh Start Time. The refresh start time is when the Network Scanning Service checks the template pool for new templates and automatically updates the list on the Document Centre Touch Screen. 9.
A Document Repository is a directory or folder on a network file server where documents are saved after they are scanned. A Fax Repository, which is the location where scanned documents are placed until they are automatically faxed using RightFax software, can also be defined on this page. There are separate Repository Setup Pages for TCP/IP and NetWare.
4. Select Repository Setup in the directory tree. 5. Select a repository from the Repository List drop-down list. 6. Select TCP/IP for Protocols. 7. Type the IP address for the repository server in File Server IP Address. 8. Type the path for the repository in Directory Path. 9. Type the Login Name and Password for the repository. Retype the password to verify it in Retype Password. 10.
Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Repository Setup in the directory tree. 5. Select a repository from the Repository List drop-down list. 6. Select NetWare for Protocols. 7. Type the name of the repository server in Server Name. 8.
Template Pool Setup A template pool is a directory location on a network file server where scan distribution templates are stored. To specify template pool setup settings for TCP/IP: Page 16 - 88 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4.
Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Template Pool Setup in the directory tree. 5. Select NetWare for Protocols. 6. Type the name of the repository server in Server Name. 7. Type the name of the server volume (NetWare 3.x, 4.x, 5.x (IPX only)) in Server Volume. 8.
Default Template The Default Template Properties Page allows a Network Administrator to modify the default template values. Information set on this page is used to create any new templates on the Document Centre. The Network Administrator can revert from the changed template to the factory default settings by clicking Restore to Factory Defaults. NOTE For information on editing distribution templates for scanning using Internet Services, see the Scanning Documents section of this chapter.
6. Review the tables on the following pages that show the setting names and a description of the feature, then make the desired selections. 7. Save the template with a new name for use as the default template for Internet Services. 8. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. 9. When finished, click Apply Factory Default Settings to reset the factory default template to the factory settings. 16.
Scan Settings The following table shows the available scan settings that can be defined in a template and a description of each. Category Basic Setting Description Original Type Auto (default) automatically detects the type of original. Text indicates that the original is text or line art. Photo indicates that the original is a photograph. Auto Exposure Used for enhancing documents with colored backgrounds by adjusting for different types of images.
Category Filing Destination Setting Select from Repository Servers Description Internet Service’s ability to automatically send scanned images to File (folder) or Fax (fax recipient). Note: RightFax software is required for Faxing. Path to Document Directory path for the scanned document. Append to Existing File adds the new file to the previously scanned folder in the specified repository. Overwrite Existing File overwrites the folder and file that were previously scanned with the new folder and file.
Distribute to Fax Settings Category Fax Setting Delivery Description immediate sends the fax immediately. delayed send sends the fax at the Hour/Minute and AM/PM specified. Recipients Enter Phone Number Page 16 - 94 Type the phone number and click to add the number to the list. Click to remove the number from the list.
Category Setting Description Enter Value Name to match the document management software that will be processing the field. User Editable Yes/No Select to determine if user will be able to modify Field Name. If Yes, requires Field Label. If No, Default Value is used. Field Label Enter Value Identifies Field Name to user, if editable. Default Value Enter Value Optional value used if user is not able to modify Field Name. 16. Internet Services Field Name 16.
Machine Software Auto Upgrade Scheduling The Auto Upgrade feature allows you to schedule automatic machine software upgrades from a central server at a specific time on a daily basis, or hourly. Page 16 - 96 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Machine Software in the directory tree. 4.
9. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. 16. Internet Services Type the Login Name and Password for the upgrade server. Retype the password to verify it in Retype Password. 16. Internet Services 8.
Internet Messaging The Internet Messaging settings provide direct scan-to-E-mail capability on the Document Centre, with the following features: E-mail addressing at the Document Centre user interface E-mail directory integration with Lightweight Directory Access Protocol (LDAP) Support for Simple Message Transport Protocol (SMTP) Authentication/security For authentication settings, refer to the next section of this chapter, Authentication Server.
Authentication Server properties allow you to control access to the internet messaging capability of the Document Centre by selecting from three different authentication schemes (Kerberos, NDS, or SMB), in order to meet your system requirements. Using Authentication Server properties, you can identify the default authentication server and two alternate servers. With DNS support, the Document Centre can be accessed by host name as well as by IP address. 16.
Kerberos (Windows 2000) NDS (Novell 4,5) SMB (Windows NT 4) SMB (Windows 2000) Kerberos (Solaris) To specify the Default Key Distribution Center and Alternates: Page 16 - 100 1. Refer to Authentication Server, General setting steps 1-5. 2. Click to select IP Address or Host Name identification. 3. Type in the IP Address and optional Port or Host Name and optional Port. 4. Type in the Realm name. 5. Type in the Backup IP Address and optional Port or Backup Host Name and optional Port. 6.
1. Refer to Authentication Server, General setting steps 1-5. 2. Click to select IP Address or Host Name identification. 3. Type in the IP Address and optional Port or Host Name and optional Port. 4. Type in the Domain name. 5. Type in the Backup IP Address and optional Port or Backup Host Name and optional Port. 6. Type in the Alternate Domain Controllers and backups. 7. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values.
NDS (Novell 4,5) To specify the NDS Default Tree/Context and Alternates: Page 16 - 102 1. Refer to Authentication Server, General setting steps 1-5. 2. Type in a directory context for NDS Context. 3. Type in a directory tree for NDS Tree. 4. Type in a directory context and tree for Alternate Tree/Context 1, 2. 5. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values.
To specify the SMB Default Domain and Alternates: Refer to Authentication Server, General setting steps 1-5. 2. Type in the Domain name. 3. Type in the name(s) for Alternate Domain 1, 2. 4. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. 16. Internet Services 1. 16.
Testing the Document Centre Testing the Document Centre explains how to print a test page, configuration report, view a font list, and install machine software using the Maintenance pages. Maintenance allows you to view and test the printing capabilities and install/update the ESS software of the Document Centre. You can print a configuration report which shows the network and Document Centre setup information.
4. Click to select Samples, by category: PCL, Postscript, or Postscript and PCL. Click on Print Font Samples to print. 5. Click on the drop-down list to View by Font Type. 16. Internet Services Select Printer Fonts at the top of the Maintenance Page. The list of PCL and PostScript fonts that are available on the Document Centre appears on the page. 16. Internet Services 3.
Install Machine Software Install Machine Software provides installation or upgrade of the Document Centre ESS software. Contact your Xerox representative or check the Xerox web site for the machine software file that you will need. To install/upgrade machine software: Page 16 - 106 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Maintenance tab or click Maintenance on the Home Page. 3.
Browse for the machine software installation file. It will have the file extension .tgz. 6. Click Install Software to perform the installation. 16. Internet Services 16. Internet Services 5.
Printing a Test Page Test Pages are special print jobs that contain test patterns for the Document Centre. These test patterns are used for checking printed image quality. You can also print a configuration report, which shows the Document Centre’s configuration settings. To test device printing: Page 16 - 108 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Maintenance tab or click Maintenance on the Home Page. 3.
16. Internet Services Getting Support explains how to perform tasks using the Support page. If you encounter problems that you cannot resolve or you need assistance with the Document Centre, the Support Page provides links to Internet/intranet support sites for software, Administrator contact information, and Xerox support information. From this page, an Administrator can enter the support information and make it available for Internet Services users of the Document Centre. 16.
Viewing Support Information Users can view the Document Centre and software information using Internet Services. To view support information: 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Support tab or click Support on the Home Page. The Support Page appears, showing software, system, and Xerox information.
This section poses some simple solutions to common Internet Services problems. If you are having trouble running Internet Services, the following questions and answers may help you resolve the problem. • 16. Internet Services • Are you using the correct browser version? You should be using Netscape Navigator or Microsoft Internet Explorer 4.x and higher.
Page 16 - 112 Xerox Document Centre System Administration Guide
17. Network Network 17. Troubleshooting Troubleshooting 17. Network Troubleshooting Overview This section of the System Administration Guide contains individual procedures for troubleshooting problems on each major network operating system or protocol. These procedures will help you solve the common mistakes that are made during installation and repair problems that can occur later. Because the Document Centre supports a wide variety of networks, each of the procedures is self contained.
TCP/IP Troubleshooting Basic TCP/IP Communication Problems This procedure assumes that the printer is turned on and connected to a functioning network port with the correct cabling. NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot.
Verify the following TCP/IP Settings: on the Configuration Report page: Host Name (REMEMBER if you are connected to a UNIX network, it is CASE SENSITIVE!) IP address Subnet Mask Default Gateway Broadcast Address (if used) NOTE The Broadcast Address is calculated automatically. 4. To verify the Broadcast Address is correct the following calculation may be used: Perform a logical OR of the complement of the subnet mask and the IP address. Example of logical OR method: IP Address = 13.175.109.
NOTE 5. Any one of these important TCP/IP parameters (if set incorrectly) can cause TCP/IP communication problems. Subnet Mask and Default Gateway are critical on multinetwork segment LANs or WAN’s. If you make any TCP/IP configuration changes, then the printer will reset for those changes to take effect. 6. Go to a workstation on the same subnet as the printer. And at a command line prompt TYPE ping xxxx.xxxx.xxxx.xxxx (xxx.xxxx.xxxx.xxxx is the IP address of the printer).
NetWare troubleshooting steps This procedure assumes that the printer is turned on and, connected to a functioning network port with the correct cabling. Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button.
3. Review the NetWare Settings: area of the page and verify at the User Interface these items: Ethernet or Token Ring (depending on which is being used) is ENABLED. Frame Type matches the frame type of the Primary fileserver. Primary File Server (for NetWare 3.1X only) is set to the name of the server that serves the print queue you have assigned to the printer. Setting the Primary Server is extremely important on large networks. NDS Tree (for NetWare 4.X and 5.
NetBEUI Troubleshooting Steps Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button. d) Select System Setting. e) Select Configuration Report. f) Select Print Configuration Report Now. g) Press the Cancel button.
3. Review the NetBIOS: area of the page and verify at the User Interface these items: NetBEUI Protocol is Enabled. Interface is set to Ethernet / NetBEUI or Token Ring / NetBEUI (depending on which is being used). Host Name is set for the NetBEUI name selected for this printer. Printer Name is set for the name selected for this printer to act as a print server. WorkGroup: is set for the name of the desired NetBEUI workgroup for this printer. Number Connections is 8 or greater.
OS/2 Troubleshooting Steps Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button. d) Select System Setting. e) Select Configuration Report. f) Select Print Configuration Report Now. g) Press the Cancel button.
Page 17 - 10 8. Use the “ping” command to see if your printer responds. If the printer does not respond, you may have an addressing or network problem. Correct these conditions by checking and resetting IP addresses or cabling and retry. 9. Use the “ping” command to see if your gateway responds. If the gateway does not respond, you may have an addressing or network problem. Correct these conditions by checking and resetting IP addresses or cabling and retry. 10.
AppleTalk Troubleshooting Steps This procedure assumes that the printer is turned on, and, connected to a functioning network port with the correct cabling. Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button.
3. Review the AppleTalk Settings: area of the report and verify at the these items through the Tools menu: AppleTalk Protocol is Enabled. AppleTalk Interface is set to Ethernet. AppleTalk Name is set for the name selected for this printer to act as a print server and that the entry is spelled correctly. AppleTalk Zone is set for the zone selected for this printer and that the entry is spelled correctly. 4. Page 17 - 12 Go to a workstation and VERIFY that the printer is visible in the Chooser.
This procedure assumes that the printer is turned on and connected to a functioning network port with the correct cabling. Obtain a Configuration Report from your printer. 1. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) Press the Go to Tools button. d) Select System Setting.
Page 17 - 14 6. The Print Service name entered at the UI should match the name of the Print Service created at the Server. 7. PCPRINT is the Destination configured for the Print Service at the Server. 8. If any changes are made at the User Interface the printer will reset. 9. Allow the printer approximately seven minutes to reboot. 10. Print out another Configuration Report page to verify the items you modified were set and retained. 11. Consult the table below for troubleshooting suggestions.
Overview The Document Centre when used in conjunction with Network Accounting solutions software or hardware, provides the ability to control access to, and monitor up to twenty networked Document Centres for the following functions: Copying Printing Faxing Scanning With Network Accounting solutions you may set up user accounts, keep data on usage patterns, and track office expenses effectively using a single tool. Xerox Document Centre System Administration Guide Page 18 - 1 18. Network Accounting 18.
The network accounting application communicates with the Document Centre Web Server (Internet Services) to configure, and retrieve information from your Document Centre. This procedure assumes that your network accounting hardware and software has already been installed, your Document Centre has had the required upgrade installed, and is properly connected to your network.
Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot. Your printer and your network accounting solution software or server must be connected to a network which has the TCP/IP protocol enabled and all TCP/IP information such as hostname, Default Gateway and Broadcast address have been set.
Go to the Document Centre and... 1. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 2. Press the Go to Tools button. Enter the Access and Accounting menus. a) Press the Access and Accounting button. b) Press the Authentication Mode button. 3. Enable Network Accounting.
4. Perform the Network Accounting Setup. a) Press the Network Accounting Setup button. Press the Save button to retain the settings. d) Press the Exit Tools button. 5. Verify Accounting is enabled. a) Press the Job Status button on the front panel then press the Features button. b) The Touch Panel should display a screen with two buttons. One is the User ID button and the other is the Account ID button. This indicates the system has enabled accounting successfully.
Go to the workstation and... 1. Install Print drivers (If print drivers have not already been installed, use the CentreWare Network Services CD-ROM to install print drivers. Details for this are found in the document supplied with your printer entitled CentreWare Network Services Guide) Workstations with existing Document Centre drivers must be upgraded to the new drivers to allow for printing when Network Accounting is enabled. 2. Enable Accounting in the print driver. a) At your Windows 95/98/NT 4.
Test the accounting function of the driver. Open an application and print a job. Verify that you are presented with the User ID and Accounting ID screen. b) Enter a valid User and Accounting ID and click OK (If you selected Save Accounting Codes it will only necessary to enter this information the first time the driver is used). c) If your print job does not print, try to copy a job at the Document Centre using the same Account and User ID. If the copy job completes then the Account and User ID are valid.
Network Accounting Troubleshooting To be sure the Document Centre has had the Network Accounting option installed and enabled, start a Web Browser from your Network Accounting server and enter the IP address of the Document Centre. NOTE If you are not able to reach the printer, verify all TCP/IP information by printing a configuration sheet. At the Document Centre ”Home Page” select the Services button. Verify that on the Job Submission screen, there are entries for Login ID and Account ID.
19. Network Fax Overview This procedure assumes the following: • Your network Fax Server/software solution has already been installed. • Your Document Centre is installed on your network as a printer, and your Document Centre has the fax option installed that will allow it to send fax documents to a fax repository (destination directory). • You want to send faxes by FTP (File Transfer Protocol) using the TCP/IP protocol or by NCP(IPX) to the repository.
FAX Installation for FTP Before You Start NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot. Your Document Centre and your network Fax Server/software solution must be connected to a network which has the TCP/IP protocol enabled.
2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Repository Setup in the directory tree. 5. Select Fax Repository 0 from the Repository List drop-down list. 6. Select TCP/IP for Protocols. 7. Type the IP Address of the File Server. 8. Type the Directory path where the files will be stored. 9. Type the Login Name and Password for the repository.
Go to the FAX server and... 1. Set the Fax server options for receiving Document Centre fax documents (Refer to the documentation provided with your server). 2. Prepare for print driver installation a) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide. Proceed to the next section of this procedure called Go to a Workstation and... Go to the workstation and... 1.
Before You Start Your Document Centre and your Fax server must be connected to a network which has the Novell NetWare server which contains the Fax Repository. 19. Network Fax An account must be created on the NetWare server to which the Document Centre will send the fax documents. This account must have sufficient rights or permissions to allow the Document Centre to read files, write files, delete files, and create new directories.
1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Repository Setup in the directory tree. 5. Select Fax Repository 0 from the Repository List drop-down list. 6. Select NetWare for Protocols. 7. Type the name of the repository server in Server Name. 8.
1. Set the Fax server options for receiving Document Centre fax documents (details for these procedures are available in the documentation provided with your Fax server) a) Add the path and home directory of the Fax Repository that will be monitored by the Fax server. b) From the documentation package supplied with your printer, retrieve the CentreWare Network Services CD-ROM and the document entitled CentreWare Network Services Guide.
Network FAX Troubleshooting TCP/IP (FTP) Troubleshooting Page 19 - 8 1. Fax a document from the Document Centre. Observe the fax repository directory to watch for documents that have been faxed. If documents are able to reach this directory, the FAX server should be checked to make sure the Workserver is configured to Enable DCS Interface and the path for the repository is set correctly. Consult the FAX server documentation for details on how to configure the Workserver. 2.
Fax a document from the Document Centre. Observe the fax repository directory to watch for documents that have been faxed. If documents are able to reach this directory, the FAX server should be checked to make sure the path for the repository is set correctly. Consult the FAX server documentation for details on how to configure this Workserver. 2. Verify that NetWare is set in the Fax Repository Settings screen of the Document Centre Tools pathway. 3.
Page 19 - 10 Xerox Document Centre System Administration Guide
20. Scan Setup without CentreWare Introduction Xerox brings the versatility of network scanning to your workstation. By combining the power of the Xerox Document Centre, Internet Services, and third-party applications, Xerox provides a network scanning solution for all scanning users. The scanned images can also be imported into TextBridge Pro for Optical Character Recognition (OCR) processing. Xerox Document Centre System Administration Guide Page 20 - 1 20.
Terminology used in this Chapter Document Repository A Document Repository is a filing directory where TIFF or PDF files are stored. Typically, this will be located on a NetWare server or FTP (File Transfer Protocol) server. Scan Template A Scan Template controls the features applied to the scanned document as well as the Filing Policy and repository location.
This chapter is a companion to the Network Scanning Services Guide and is intended to be used by System Administrators who are setting up network scanning without using CentreWare Network Scanning Services. CentreWare Network Scanning Services is intended for use on Windows based workstations. There are two other options for setting up scanning services: • • Setting up Native Scanning Setting up Scanning Using CentreWare Internet Services 20.
What to Do Next To complete the setup of the Document Centre and your network to enable scanning, perform the following steps. 1. Review the information in the Scanning Overview section of this chapter. Read the entire overview, including the Overview of Repositories. 2. Refer to the appropriate section of this guide. Choose from: • Set Up Scanning - NetWare. NCP (NetWare Core Protocol) is available for Ethernet and Token Ring filing to a NetWare server. • Set Up Scanning - FTP (File Transfer Protocol).
Scanning a document has traditionally involved a dedicated scanner attached to a single PC. In this environment, a single user at the PC has access to the scanner. Other users cannot scan documents without interrupting the person using the scanner and PC. This is inconvenient and inefficient. 20. Scan Setup without CentreWare Scanning Overview 20.
Scanning with the Document Centre Using the Document Centre, multiple users can scan and store documents without multiple scanning devices. Using the power of the local area network, multiple users can access the scanner and use it to scan their documents. Scanning with the Document Centre is accomplished through the use of a file server. The file server is used as a temporary storage location for the scanned document file.
The scan template is essentially a job ticket for the scanned job. The template is user-programmable, and contains parameters for the scanned document. The user can programme parameters such as one-sided or two-sided scanning, scanned image size, and the location on the file server where the file will be stored. The Default Template 20. Scan Setup without CentreWare Scan Templates A default scan template (default.
The Scanning Process Under the control of the instructions in the scan template, the Xerox Document Centre can scan hard copy documents and create electronic Tagged Image File Format (TIFF) or Portable Document format (PDF) files. Using the filing information that is contained in the template, the TIFF/PDF file or files are transferred to a document repository on the file server. The document repository is simply a directory on the file server.
After pages have been scanned and converted to TIFF 6.0 or PDF files, the Document Centre logs into an account on the file server and stores the files in a specific directory (the document repository) on the file server. As with any user account, access to the file server is controlled by a user name and password. To name and store the files, a numbering scheme (such as 00000001.TIF, 00000002.TIF, 00000003.TIF) is applied to each file. The Document Centre then logs out of the server.
3. A user retrieves the files. The user manually retrieves the files and can then manipulate the electronic file as desired. For example, Visioneer PaperPort, which is included on the Scanning Services option can view and edit TIFF files. PaperPort has an intuitive interface that enables you to annotate, organise, file, and locate scanned documents. Using PaperPort links, you can transfer documents from the PaperPort desktop to other applications and devices installed on your workstation.
NOTE Repositories may only be created with CentreWare Internet Services through your Web Browser. For details on how to use Internet Services to create Templates and Repositories, refer to the document supplied with your Document Centre entitled Internet Services Guide. Public Repositories 20. Scan Setup without CentreWare Overview of Repositories Public repositories can be selected by all users as the destination for their scanned files.
Repository Filing Policy NOTE Filing Policies are only supported when scan templates are created with CentreWare Internet Services through your Web Browser. For details on how to use Internet Services to create Templates and filling policies, refer to the document supplied with your Document Centre entitled Internet Services Guide. The Filing Policy specifies the method used to store the images in the document repository.
• CAUTION Multi-Page TIFF can be enabled using Xerox CentreWare Internet Services. When Multi-Page TIFF is enabled, a single TIFF file will be created for a multi-page document. This single TIFF file will contain all the pages of the document. An .XSM folder is not created when scanning in the MultiPage TIFF mode. A single TIFF file and a log file (.xst) are stored in the repository for each multi-page document that is scanned. 20.
Multiple Logins More than one Document Centre can transfer files to different repositories in the same file server at the same time. This is similar to more than one user logging into a file server at the same time to transfer files to different directories. Existing Accounts A Document Centre can use an existing user account if the account is enabled for multiple logins. The account for the scanner is no different from a user account.
Before You Start Prior to starting the installation procedure, perform the following: 1. Ensure that the Document Centre is connected, configured, and operating correctly as a printer. 2. Use the SYSCON utility for NetWare 3.x, or NWADMIN for NetWare 4.x to create a user account on the file server for the scanner. 20. Scan Setup without CentreWare Set Up Scanning - NetWare 3. Create a directory on the file server to be used as a repository for scanned files.
Set Up Options There are two procedures that can be used to successfully set up scanning. Read the information below and choose the procedure that you will use to complete the installation: • Set up scanning To complete the native implementation of scanning for your NetWare environment, go to the section of this chapter titled Set Up Scanning now.
Not all applications will accept the Multi-Page TIFF format. Applications that do not support Multi-Page TIFFs will typically import and display only the first page of the document. If you will be using CentreWare Internet Services to complete the installation, perform these steps. A. Refer to the chapter entitled Internet Services in this document. B. Follow the instructions located in the section of this chapter entitled Set up Scanning. 20. Scan Setup without CentreWare CAUTION 20.
General Installation Requirements Item Purpose Provided by Document Centre Scanning Services kit This kit must be installed before proceeding with the installation steps in this chapter. Xerox Scan User Name When a document is scanned, the Document Centre logs in to the user account with the user name and password, transfers the file to the server, and then logs out.
Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Repository Setup in the directory tree. 5. Select a repository from the Repository List drop-down list. 6. Select NetWare for Protocols. 7. Type the name of the repository server in Server Name. 8.
12. Click Apply New Settings to accept the changes or Restore Settings to return the settings to their previous values. NOTE Refer to the information displayed by NWADMIN and the NetWare documentation for help in determining the name of the NDS Tree and Context. NOTE It is recommended that you install the Visioneer PaperPort software, which is shipped on a CD ROM and included with your Document Centre when you purchase Scanning Services. This software should be installed at each client workstation.
A. Place the document that you want to scan in the Document Feeder, or place the first page on the Document Glass. B. Select the Scan feature on the Document Centre Touch Screen. C. Scan jobs are based on templates that contain programming selections for your job. Verify that default.xst is highlighted in the scan template list. This is the default template. D. If desired, select More Scanning Features and modify the template by selecting options from the Scan Setups tab on the Document Centre Touch Screen.
H. The scanned file is transferred to a folder in the scanner account on the file server. The .XSM extension on the folder represents a Xerox document storage format that is designed to simplify integration with third-party software applications. I. At your workstation, view or list the directory path for the scanner account on the file server. The scanning operation created a folder named DOC.XSM J. Open the DOC.XSM folder. You should see several files in this folder: 00000001.TIF ...00000002.
L. Scanning is now ready to operate. Subsequent scanning operations can be modified by changing the selections in the Default Template using the Document Centre Touch Screen. 20. Scan Setup without CentreWare M. The installation process is now complete. 20. Scan Setup without CentreWare K. At this point, the file can be imported into any software application.
Set Up Scanning - FTP (File Transfer Protocol) Before you start Prior to starting the installation procedure, perform the following: 1. Ensure that the Document Centre is connected, configured, and operating correctly as a network printer. 2. Ensure that FTP Services are running on a platform on the network. If FTP Services is running on a Windows NT server, ensure that Allow Only Anonymous Connections is NOT selected. 3. Create a user account for the scanner.
Using Internet Services, you can: • • • 20. Scan Setup without CentreWare • Create new scan templates Update existing scan templates Modify scan configurations (including document repository locations) enable and disable Confirmation Sheets, and change Filing Protocols. Enable Multi-Page TIFF, which will create a single TIFF file for a multi-page document, instead of one TIFF file for each page. 20.
Output Image Quality • CAUTION Multi-Page TIFF can be enabled using Xerox CentreWare Internet Services. When Multi-Page TIFF is enabled, a single TIFF file will be created for a multi-page document. This single TIFF file will contain all the pages of the document. An .XSM folder is not created when scanning in the Multi-Page TIFF mode. A single TIFF file and a log file (.xst) are stored in the repository for each multi-page document that is scanned.
Purpose Provided by Document Centre Scanning Services kit This kit must be installed before proceeding with the installation steps in this chapter. Xerox Scan User Name When a document is scanned, the Document Centre logs in to the user account with the user name and password, transfers the file to the server, and then logs out.
Set up scanning (TCP/IP) 1. Open your Web browser and enter the TCP/IP address of the Document Centre in the Address or Location field. 2. Click the Properties tab or click Properties in the directory tree. 3. Select Services, then select Distribution Templates in the directory tree. 4. Select Repository Setup in the directory tree. 5. Select a repository from the Repository List drop-down list. 6. Select TCP/IP for Protocols. 7. Type the IP Address of the File Server. 8.
PaperPort allows you to annotate, organise, file and locate scanned documents. After you scan a document at the Document Centre, you can access PaperPort and retrieve the scanned file within the PaperPort application. With PaperPort links, you can transfer documents between the PaperPort desktop and other applications and devices on your workstation.
Test scanning A. Place the document that you want to scan in the Document Feeder, or place the first page on the Document Glass. B. Select the Scan feature on the Document Centre Touch Screen. C. Scan jobs are based on templates that contain programming selections for your job. Verify that default.xst is highlighted in the scan template list. This is the default template. D.
F. Allow approximately one minute for the process to complete a one-page job. It will take longer if you have scanned multiple pages. Then check to make sure that the scanned file has been stored in the repository on the file server. G. The Document Centre creates a separate file for each page it scans. (Unless the Enable Multi-Page TIFF option is selected, which will create a single TIFF file for a multi-page document, instead of one TIFF file for each page.) Pages are numbered sequentially.
names of the TIFF files scanned with the last scanning operation. This file is updated after every successful storage of a .TIF file. NEXTNAME.DAT is an ASCII file which contains the name of the next available .TIF file. This name is controlled and incremented based on the Filing Policy specified in the job template. NETSCAN.XST contains the template information for the last file that was scanned. It is also used as a job log for status and a source for the post-processing of information. XSMDESC.
20. Scan Setup without CentreWare 3. The default directory created for each scan job is DOC.XSM. 20. Scan Setup without CentreWare number of files stored in the document repository for that job. (Unless the Enable Multi-Page TIFF option is selected, which will create a single TIFF file for a multi-page document, instead of one TIFF file for each page).
Installation Considerations Filing Policy • • • • • • • • An advantage of the Overwrite policy is that minimal disk space is required since files are deleted and recreated for each scan job. This makes it ideal for users with their own file space allocation. A disadvantage of the Overwrite policy is that with a shared document repository, users will overwrite other users’ files, possibly before the file is retrieved by the user.
• Use Xerox CentreWare Internet Services to create additional scan templates, so users do not need to manually modify the default scan template for each scan job. Sharing One Document Repository Among Multiple Document Centres More than one Document Centre may use a document repository. Simply configure each Document Centre in a similar manner and create additional scan templates on each Document Centre as needed. 20. Scan Setup without CentreWare • 20.
Scan Troubleshooting You are here because a problem has been identified with the network scanning functions of the Document Centre. Resolve any copier problems first. Perform the corrective action that is recommended by the Document Centre User Guide. Do not attempt to resolve a network scanning problem if the copier functions are not operating correctly. A. The image quality of the scanned image is not acceptable.
Problem Corrective Action File delete, replace failed • During an Overwrite operation (a Filing Policy option), an attempt to remove files from the remote directory failed. This can be caused by insufficient access rights or by file attributes that are read-only. Filing directory already exists • During a scanning operation, this error can occur when the New Exact Filing Policy is used (set through Internet Services) and the (folder name).XSM directory already exists on the specified path.
Problem Corrective Action Protocol not running A user tried a scanning operation with a destination on the NetWare server. • The NetWare protocol is not currently enabled. Enable it. Remote directory lock failed The repository that you are attempting to send a job into with a scanning operation is in use by another Document Centre. Check the following: • The specified volume name is invalid. • The specified filing destination (path) is invalid.
21. E-mail E-mail 21. 21.
Before You Start This E-mail chapter assumes you have a general knowledge of your network and the operation of your Web Browser software. List of items needed before you can setup the Scan to E-mail: • • • • • • • • • Page 21 - 2 Document Centre printer is functional on your Network Document Centre printer has TCP/IP enabled Document Centre printer has HTTP enabled Access to a functional SMTP Mail Server IP address of SMTP Mail Server E-mail and Network Scanning installed E-mail domain available (e.g.
Internet Messaging is used to setup and maintain the E-mail features of the Document Centre 490/480/470/460 ST.
HTTP Note: Internet Services (HTTP/IPP) must be enabled, if it is not follow these procedures. 1. Go to the Document Centre control panel. 2. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. Press the Go to Tools button. Enter Network Setup.
NOTE If Tools is already up at the Document Center Touch Screen (from previous page) skip Step 1 and 2. 1. Access the System Administrator set up screens. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 2. Enter Connectivity and Network Setup. a) 3. Press the Go to Tools button.
Configuring SMTP NOTE Page 21 - 6 1. At a client workstation on the network, launch the Internet Browser. 2. In the URL field, enter http:// followed by the IP Address of the Document Centre 490/480/470/460 ST. Then select the Enter key, (e.g. http//xxx.xxx.xxx.xxx). 3. At the CentreWare Internet Services Home Page Select the Properties link. 4. Select the plus symbol (+) to the left of the Services folder in the Properties frame. 5.
Click the Apply New Settings button to implement any changes. If required, Click the Restore Settings button to cancel any changes made and return to the previous values. 9. When prompted, enter admin (lower case) into the User Name field and 1111 or the current password into the Password field and select OK. admin and 1111 are the default Administrator id and password. Xerox Document Centre System Administration Guide Page 21 - 7 21.E-mail E-mail 21. NOTE 8.
Configuring E-mail The following steps assume you have not left the Properties tab, Services and Internet Messaging. Page 21 - 8 1. Select E-mail Settings. 2. Select the Default Scan Resolution and the Default Attachment Type that will be used for image Attachments.
Enter the Message Content required for the Default Subject. 4. Enter the Default Signature, Up to 6 lines of 127 characters each can be entered. 5. Click the Apply New Settings button to implement any changes. If required, Click the Restore Settings button to cancel any changes made and return to the previous values. 6. When prompted, enter admin (lower case) into the User Name field and 1111 or the current password into the Password field. Select OK.
LDAP Directory Setup (Internal Address Book) The Document Centre 490/480/470/460 ST allows you to use the Internal Company Address book, much the same as E-mail at your workstation. NOTE Accessing LDAP Directory and Public Address Book are optional. NOTE Configuration of the LDAP directory settings requires the network to support LDAP services. The following steps assume you have not left the Properties tab, Services and Internet Messaging. 1. Page 21 - 10 Select LDAP Directory.
Enter the Server IP Address or Host Name and optional Port. 3. Enter any Optional Information required. a) Search Directory Root. b) The LDAP server Login Name and Password if required. c) Maximum Number of Search Results. d) Search Timeout. NOTE 4. Click the Apply New Settings button to implement any changes. If required, Click the Restore Settings button to cancel any changes made and return to the previous values. 5.
Important Information about E-mail Access. NOTE When using Authentication, on Windows, Novell, or Kerberos Networks, the User login id is validated. In addition if LDAP is enabled a search is done for LDAP attribute UID. If a match is found the “From” address will be filled out with the proper and complete E-mail address or “friendly name”. At this point the “From” field will not be an editable field. If a match can not be found the “From” field will be completed with the users login id @domain.name.
The Document Centre 490/480/470/460 ST will accept a Public Address Book file that contains a list of user names and their Email addresses. This file must be CSV (Comma Separated Values) format for the device to be able to read the file contents. NOTE Accessing LDAP Directory and Public Address Book are optional. NOTE The majority of word processing packages will allow you to create a CSV file. A selection of E-mail applications will also allow you to export a list of users in the CSV file format.
NOTE 2. Browse to the location where you will find the Address Book File (*.CSV). 3. Highlight the .CSV file that you require. Click the Open button. 4. Click the Import Now button. 5. Click the OK button to import the Address Book. If an address book is already in existence, you will be warned that the new import will overwrite the existing address book. 6.
Map the address book by choosing the appropriate Imported Heading for each label. 21.E-mail E-mail 21. 7. NOTE For correct address book operation the Display Name field must map to a user name and the E-mail Address field must map to an SMTP-format E-mail address, for example name@domain.com. 8. Click the Apply New Settings button to implement any changes. If required, Click the Restore Settings button to cancel any changes made and return to the previous values. 9.
E-mail Authentication For login in authentication you must enable it at the Document Centre 490/480/470/460 ST Control Panel. Complete the following steps: 1. Enter the Tools pathwa. y a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 2. Press the Go to Tools button. Set up Authentication: a) Select More. (up to 2 times).
You are here because a problem has been identified with the Scan to E-mail function of the Document Centre. Resolve any copier problems first. Perform the corrective action that is recommended by the Document Centre User Guide. Do not attempt to resolve a Scan to E-mail problem if the copier functions are not operating correctly. Problem Corrective Action E-mail does not arrive at • Check the SMTP address entry to ensure job destination address.
Problem Corrective Action Public Address Book does not display an address format of name@domain.com for a selected name entry. • Check that the .CSV file contains a name value and an address value separate by a comma, for example the format "Smith, John" - john.smith@company.com. • Check that the mapping of the address book is correct as defined in the Import CSV file screen in the device Web UI. Cannot find required entry in the Internal Address Book available via LDAP.
Introduction Your Document Centre supports printing from a variety of operating systems that support TCP/IP and now supports Port 9100 (RAW) printing, including Linux and Windows 2000. NOTE Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot. Your Document Centre has DHCP enabled by default.
Before You Start To enable 100BaseT or a Token Ring interface, refer to Chapter 2 How to Connect to Ethernet or Token Ring Networks to configure the Speed and Source Routing settings for your environment. Then return here and perform this prodecure. For Dynamic TCP/IP Addressing, use the DHCP, BOOTP, or RARP Instructions found in this document in the section entitled Dynamic/Static TCP/IP Addresses and WINS to connect it to the appropriate server then return here to complete the setup.
2. Connect your Document Centre to the network with the appropriate cabling. Enter the Tools pathway. a) Press the Access ( or ) button. b) On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise. c) 3. Press the Go to Tools button. Enter the Network Setup menus. a) Wait for the screen to refresh and press the Connectivity and Network Setup button.
4. Enable the network interface and protocol. a) Press the TCP/IP Settings button. b) Press the Protocol and Media button. c) 5. Press the Enable button. If Physical Media buttons appear, select either Ethernet or Token Ring. Press Save. Set the Host Name. a) Press the Name/Address button. b) One at a time press the soft buttons on the Touch Screen for each octet of the IP address and enter the numbers using the keypad. c) Press the Host Name button.
Set the Subnet Mask and Gateway. a) Press the Subnet and Gateway button. b) Press the soft buttons on the Touch Screen one at a time for each octet of the Subnet Mask and enter the numbers using the keypad. c) Repeat this process for the IP Gateway address. When finished press Save to record the changes and exit to the TCP/IP Settings screen. 22. Port 9100 Printing 6. d) Press Close. NOTE If you need to lp or lpr print press the TCP/IP - Line Printer button, press Enable then press Save. 22.
Go to a workstation and... Page 22 - 6 1. Create a test job and send it to the printer with a workstation utility, or through a queue on your operating system that supports Port 9100 printing. 2. Check your test job for quality and use the problem solving section of the Document Centre Reference Guide for resolving print defects. 3. If your print job does not print, refer to the troubleshooting section in this document entitled TCP/IP Troubleshooting to correct the problem. 4.
10BASE-T An implementation of the Ethernet IEEE standard on 24 gauge unshielded twisted-pair wiring, a baseband medium, at 10 megabits per second. 802.3 Defined by the IEEE, these standards govern the use of the CSMA/CD (Carrier Sense Multiple Access/Collision Detection) network access method used by Ethernet networks. 802.5 Defined by the IEEE, these standards govern the use of the Token Ring network access method.
AppleTalk Protocol suite defined by Apple Computer for connecting computers and peripherals using shielded twisted-pair wiring and transfer rates of about 230.4 kilobytes per second. The network- and transportlevel protocols include Datagram Delivery Protocol (DDP), AppleTalk Transaction Protocol (ATP), AppleTalk Session Protocol (ASP), and the Name Binding Protocol (NBP).
DB-9 A standardized connector with 9 pins for Token Ring and serial connections. DNS (Domain Name Service) A TCP/IP protocol for discovering and maintaining network resource information distributed among different servers. DOS (Disk Operating System) The operating system developed by Microsoft and often ported by computer manufacturers such as IBM to run specifically on their computers.
Internetwork A collection of two or more connected networks that may be dissimilar. IP (Internet Protocol) TCP/IP protocol governing packet forwarding. IPX (Internetwork Packet exchange) Novell NetWare protocol similar to IP (Internet Protocol). ISO (International Standards Organization) A committee of industry leaders who develop telecommunication and application standards.
Peer to Peer network A system in which two or more nodes or processes can initiate communications with each other. Usually describes a network in which all nodes have the ability to share resources with other nodes so that a dedicated server can be implemented but is not required. protocol stack A representation of the hierarchical nature of a protocol suite. protocol suite A hierarchical set of related protocols. RAM (Random Access Memory) Memory in which data is temporarily stored for processing.
Telnet TCP/IP protocol governing character-oriented terminal data. Thicknet Cabling scheme using twin axial cable. Thinnet Cabling scheme using 50 ohm coaxial cable. Token The character sequence passed among nodes in sequence to indicate which one has permission to transmit. Token passing Network access method that requires nodes to wait for their turn before transmitting data. Turns are indicated by a character sequence that passes from one node to the next.
Index A Active jobs 16-35 Administration Logon 16-11 Alert messages 16-38 Appletalk 16-49 B Banyan VINES 15-1, 16-51 C CentreWare Device Admin 4-1 Configuration 16-42 Configuring E-Mail 21-8 SMTP 21-6 Connectivity 16-45 Creating distribution templates 16-21 D Default Template 20-7 Default template Properties 16-90 Defining IP restrictions 16-72 Delayed printing 16-16 Deleting print jobs 16-44 Description 16-41 Displaying font list 16-104 Distribute to Fax 16-30 Distribute to File 16-29 Distribution templa
Error Messages 20-37 Ethernet 16-45 Existing Accounts 20-14 F FAX FTP Installation 19-2 IPX/SPX Installation 19-5 Troubleshooting 19-8 Fax settings 16-94, 16-95 Filing destination 16-26 Filing destination settings 16-93 Filing Policy 20-12, 20-34 Font listing 16-104 G General properties 16-77 General template settings 16-22 H HTTP settings 16-69 Security 16-72 I Immediate printing 16-14 Installation Considerations 20-34 Installation Requirements 20-27 Installing ESS software 16-106 Internet Services Interfa
O Optical Character Recognition (OCR) 20-34 OS/2 (NetBEUI) 13-1 OS/2 (TCP/IP) 12-1 Output Image Quality 20-13, 20-26 Output settings(TIFF) 16-81 P Parallel Port 16-47 PCL 16-80 Physical connections 16-45 Port 9100 Printing 22-1 PostScript settings 16-79 Print jobs Deleting 16-36 Listing 16-35 Printing 16-77 Documents 16-13 Test page 16-108 Properties Billing counters 16-43 Configuration 16-42 Connectivity 16-45 Default template 16-90 Description 16-41 HTTP settings 16-69 Security 16-72 Public Repositories 2
Token Ring 2-1, 16-48 Tray status 16-39 Troubleshooting AppleTalk 17-11 Banyan VINES 17-13 E-mail 21-17 Internet Services 16-111 Netware 17-5 Network Accounting 18-8 Network FAX 19-8 OS/2 17-9 Scan 20-36 U UNIX 7-1 Using Internet Services 16-12 V Viewing active alert messages 16-38 Viewing general status 16-37 Viewing support information 16-110 Viewing tray status 16-39 W Windows 2000 LPR and IPP Printing 10-1 WINS 3-10 X XSMDESC.
