User guide

LCD Display Error Messages 7-9
7
INCOMPATIBLE • Remote machine did
not have the
requested feature,
such as Polling.
• The remote machine
has insufficient
memory to complete
the operation you are
attempting.
Confirm the features of
the remote party’s
machine.
Try sending the fax to a
another fax machine.
DOCUMENT JAM The document jammed
in the paper feeder.
Refer to Clearing Jams
on page 7-2 to remove
any jammed paper.
DOOR OPEN The cover is not
securely latched.
Press down on the cover
until it snaps in place.
GROUP NOT
AVA I LABLE
You have tried to select
a group location where
only a single location
number can be used.
Group Location Feature
is not available.
LINE ERROR Your machine cannot
connect with the remote
site, or it has lost contact
because of a problem on
the phone line.
• Try again. If the
failure persists, wait
an hour or so for the
line to clear, then try
again.
• Turn on ECM mode.
See User Options
(System Data) on
page 1-51.
LCD Display Meaning Solution
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