User guide

METER READING AND REPORTING
Table A-1. Letter-to-number conversion chart
Letter Conversion Letter Conversion
A 21 N *62
B *22 O *63
C *23 P *71
D *31 Q *11 **
E *32 R *72
F *33 S *73
G *41 T *81
H *42 U *82
I *43 V *83
J *51 W *91
K *52 X *92
L *53 Y *93
M *61 Z *13 **
** Indicates letters not on the touchtone keypad that were
assigned by this system to the 1 key.
Entering meter read information
1. Call the Xerox Electronic Meter Data Collection System's toll-
free number. It operates 24 hours a day, every day, including
weekends and holidays. Meter readings should be reported
between the 20th and the last working day of each month.
423-6168 (in Rochester, NY)
1-800-638-7979 (all other U.S. locations)
When the system answers your call, you hear:
“Thank you for calling the Xerox Electronic Meter Collection
System. For assistance, please call 800-433-7769.”
When is is necessary to provide special information of
interest to our customers, a special announcement message
follows this greeting. Following these initial messages, the
system is ready to receive your meter readings.
2. The system prompts you to begin by asking for your machine
serial number.
“Please enter the machine serial number.”
Enter your machine serial number, followed by a pound sign
(#), on the telephone keypad.
Once you enter your machine serial number, the system
repeats it back to you. (To eliminate the possibility of a
coding error for any letters in the serial number, the system
uncodes your entry and says it with the letters. If the system
says the wrong letter, cancel this entry by entering **4#,
recode the letter, and reenter your serial number.)
A-8 XEROX 4635 LASER PRINTING SYSTEM OPERATOR GUIDE