User guide
Table Of Contents
- Table of contents
- Introduction
- System overview of the 4635 LPS
- Using the PC UI
- Paper facts
- System control tasks
- Job control tasks
- Online printing tasks
- Offline printing tasks
- UNKNOWN
- Power on the open-reel tape drive
- Load an open-reel tape
- Load an open-reel tape by hand
- Unload an open-reel tape
- Unload an open-reel tape during a power failure
- Handle open-reel tapes
- Power on the 18 track 1/2 inch cartridge tape drive
- Unload a 1/2 inch cartridge
- Power off the 18/36 track 1/2 inch tape drive
- Handle cartridge tapes
- Load a 1/4 inch cartridge tape
- Handle 1/4 inch cartridge tapes
- Load a floppy disk
- Handle floppy disks
- Start an offline print job
- Rewind/unload tape
- Space
- Move
- UNKNOWN
- HIP printing tasks
- Status and print tasks
- File control tasks
- Maintenance tasks
- Precautions you should take
- Cleaning supplies
- Maintaining the printer
- Replacing the dry ink cartridge
- Replacing the dry ink waste container
- Adding fuser agent
- Cleaning the sensors and the reflecting surfaces
- Tape drive cleaning schedule
- Cleaning precautions—READ BEFORE CLEANING
- Cleaning procedures
- When to clean the tape drive
- Cleaning procedures
- How to clean the floppy disk drive
- Installing the custom transfer assist blade
- Setting tray size with the custom transfer assist blades
- Problem solving tasks
- LPS problems
- Printing problems
- Paper jams
- Incorrect paper size message
- Stacker bin problems
- System controller problems
- Tape drive does not perform self-load routine
- “OK” appears on the tape drive message display, but the loading door is closed
- Basic recovery procedure
- Initial program load (IPL) procedure fails
- You cannot insert a cartridge
- Tape does not unload
- Unloading a cartridge after a power failure
- Tape winds completely out of cartridge
- Message display is blank
- Tape drive does not become ready
- LPS problems
- MICR operating procedures
- Bar code operating procedures
- A. Meter reading and reporting
- B. Supplies
- Glossary
- Index
PROBLEM SOLVING TASKS
1/2 inch cartridge tape drive problems
The following sections deal with 1/2 inch cartridge tape drive
problems.
Basic recovery procedure
Always try to recover the cartridge from the 1/2 inch cartridge
tape drive before you try to correct any problems with the drive.
1. Vary the tape drive offline. (Refer to the “Power off the 1/2
inch cartridge tape drive” section of chapter 7, “Offline
printing tasks.”)
2. If there is a relevant message on the printer control console,
PC UI, or system controller display, perform the action
described there.
3. If there is an error code on the tape drive message display,
record the error code and time and call for service.
Initial program load (IPL) procedure fails
An error occurred during the IPL procedure if:
1. The Alert indicator flashes on the 18 track drive or the three
indicator lights (Read only, Ready, and Mode) flash on the
18/36 track drive.
2. An error code displays after you power on the tape drive.
Re-IPL the tape drive using one of the following procedures:
• Turn off the tape drive by pressing the Power switch to OFF.
• Wait 10 seconds and then turn the tape drive back on by
pressing the Power switch to ON.
• For the 18 track drive, depress and hold the Scroll, Select,
and Unload buttons for at least five seconds.
Figure 12-39. Scroll, Select, and Unload buttons
If the IPL procedure still fails, note the error code and time and
call for service.
12-32 XEROX 4635 LASER PRINTING SYSTEM OPERATOR GUIDE