User guide

PROBLEM SOLVING TASKS
Incorrect paper size message
If printing stops and a message appears on the printer control
console telling you that an incorrect paper size is loaded in a
feeder tray, check the paper in the indicated tray. If the paper is
not the correct size for the job, either load the correct size paper
or select another feeder tray containing the correct size paper. If
the paper size is correct, press the Continue button to resume
printing. The message may have been caused by a damaged
sheet.
Note: In order to assure good print quality for your jobs, the LPS
automatically purges any dog-eared or skewed sheets of paper.
When the LPS encounters paper in this condition, it may stop
printing and issue an incorrect paper size message.
Stacker bin problems
Papers are being thrown around the stacker
This problem may occur when you have unloaded paper by
opening the top cover of the stacker bin.
Note: Never unload paper this way.
To remedy this situation, unload the bin following the normal
procedure. (Refer to the “Unloading a stacker bin” section of
chapter 3, “Paper facts.”)
Paper stack is falling over or sliding around the bin
This problem may be due to excessive paper curl. Try the
following remedies:
• Reduce the paper curl by following the instructions in the
“Paper curl and paper jams” section of this chapter.
• Reduce the number of sheets going to the bin through the
Bin Limits task. (Refer to chapter 9, “Status and print tasks,”
for instructions.)
System controller problems
LPS does not boot (system controller terminal)
If you have followed the procedure for powering on and booting
the LPS, but the system does not boot properly:
1. Press the <CAPSLOCK> key on the system controller
keyboard.
2. Press the Boot button on the operator control panel.
12-26 XEROX 4635 LASER PRINTING SYSTEM OPERATOR GUIDE