User guide
Table Of Contents
- Table of contents
- Introduction
- System overview of the 4635 LPS
- Using the PC UI
- Paper facts
- System control tasks
- Job control tasks
- Online printing tasks
- Offline printing tasks
- UNKNOWN
- Power on the open-reel tape drive
- Load an open-reel tape
- Load an open-reel tape by hand
- Unload an open-reel tape
- Unload an open-reel tape during a power failure
- Handle open-reel tapes
- Power on the 18 track 1/2 inch cartridge tape drive
- Unload a 1/2 inch cartridge
- Power off the 18/36 track 1/2 inch tape drive
- Handle cartridge tapes
- Load a 1/4 inch cartridge tape
- Handle 1/4 inch cartridge tapes
- Load a floppy disk
- Handle floppy disks
- Start an offline print job
- Rewind/unload tape
- Space
- Move
- UNKNOWN
- HIP printing tasks
- Status and print tasks
- File control tasks
- Maintenance tasks
- Precautions you should take
- Cleaning supplies
- Maintaining the printer
- Replacing the dry ink cartridge
- Replacing the dry ink waste container
- Adding fuser agent
- Cleaning the sensors and the reflecting surfaces
- Tape drive cleaning schedule
- Cleaning precautions—READ BEFORE CLEANING
- Cleaning procedures
- When to clean the tape drive
- Cleaning procedures
- How to clean the floppy disk drive
- Installing the custom transfer assist blade
- Setting tray size with the custom transfer assist blades
- Problem solving tasks
- LPS problems
- Printing problems
- Paper jams
- Incorrect paper size message
- Stacker bin problems
- System controller problems
- Tape drive does not perform self-load routine
- “OK” appears on the tape drive message display, but the loading door is closed
- Basic recovery procedure
- Initial program load (IPL) procedure fails
- You cannot insert a cartridge
- Tape does not unload
- Unloading a cartridge after a power failure
- Tape winds completely out of cartridge
- Message display is blank
- Tape drive does not become ready
- LPS problems
- MICR operating procedures
- Bar code operating procedures
- A. Meter reading and reporting
- B. Supplies
- Glossary
- Index
12. Problem solving tasks
This chapter contains instructions for diagnosing and solving
common problems that may arise when operating the LPS. Also
included are instructions for placing a service call, when needed.
LPS problems
The following sections deal with LPS problems.
Fault masking and the printer control console
The 4635 LPS allows you to continue printing while certain faults
or conditions exist in areas of the printer not currently being
used. The LPS does this by “masking” the fault or condition and
continuing to print the current job. For example, if you are
printing a report using feeder tray 1 and stacking into stacker bin
A, the LPS continues printing even if a jam exists in feeder tray 2
or if stacker bin B is full. Whenever there is a masked fault or
condition, the Hint icon (a light yellow circle with an asterisk
inside) appears on the printer control console and the Attention
light goes on. If a condition is being masked, such as low dry
ink, a message also appears in line 3 of the message area of the
printer control console. The message is preceded by an asterisk.
In the case of either a masked fault or condition, the Hint icon
appears on the PC UI and a message appears in the Messages
window. To display the area containing the masked fault (for
example, the location of the paper jam), touch the Fault List icon
on the printer control console.
The Fault List screen appears. (Refer to figure 12-1.)
XEROX 4635 LASER PRINTING SYSTEM OPERATOR GUIDE 12-1