Operation Manual

Xerox 4110/4590 User Guide
12-47
12. Problem Solving
Paper Jams
When paper jams inside the machine, the machine stops and an
alarm sounds. A message also is displayed on the display. Follow
the instructions displayed and remove the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn
while it is being removed from the machine, remove all torn pieces
making sure that none remain inside the machine.
If a paper jam message is displayed again after you have
remedied the paper jam, paper is probably jammed at another
location. Remedy this by following the message on the display.
When you have finished remedying a paper jam, printing is
automatically resumed from the state before the paper jam
occurred.
If a paper jam occurred during copying, press the Start button.
Copying is resumed from the state before the paper jam occurred.
This sections that follow describe how to remedy paper jams that
occur at the following locations:
• Paper Jams in Trays 1 to 4
• Paper Jams in Transport Unit 4
• Paper Jams in Duplex Module 3
• Paper Jams in Tray 5 (Bypass)
• Paper Jams in Trays 6 to 7 (High Capacity Feeder Tray)
• Paper Jams in the Interposer
• Paper Jams in Lower Left Cover
• Paper Jams inside body
• Paper Jams Inside Finisher Left Cover
• Paper Jams Inside Finisher Right Cover
• Paper Jams at Z Folding Unit
• Paper Jams at Output Area of Finisher
• Paper Jams at High Capacity Tray Unit
WARNING: When removing jammed paper, make sure that no bits and pieces of
jammed paper are left in the machine. A piece of paper remaining in
the machine can cause fire. If a piece of paper is stuck in a hidden area
or paper is wrapped around the fuser unit or rollers, do not remove it
forcefully. You can get injured or burnt. Switch off the machine
immediately and contact the Customer Support Center.