User guide
Troubleshooting
Chapter 11: Troubleshooting ❖ 11-3
Basic Check
Procedure
If you experience problems printing to the printer, first check
for the following:
Is the printer powered on?
The printers Control Panel display reads:
Online ___
Ready
If the Control Panel display reports an error, refer to
your printers user guide for further information.
Print a Printer Configuration Sheet from the Test Menu
and verify that the network settings are correct.
If using the XNIC-ENET, is it properly installed in the
printer and connected to the Ethernet network? Check
that:
The XNIC-ENET is connected to the network via a
Thinnet or UTP (10BaseT) cable. If the UTP is used,
then the green LED on the XNIC-ENETs connection
panel will be lit.
The yellow LED on the XNIC-ENETs connection
panel is ON or flashes to indicate network activity for
UTP or Thinnet. If the LED is always off, verify that the
network is active and is connected to both the host
computer and the printer.
If using the XNIC-TRING, is it properly installed in the
printer and connected to the Token Ring network? Check
that:
The XNIC-TRING is connected to the network via
STP or UTP connector.
The Token Ring Speed jumper in the printer is set to
the same speed as the Token Ring MAU.
The LED on the Token Ring MAU that the printer
network cable is attached to remains lit.
ETR-CH11 Page 3 Thursday, October 24, 1996 7:14 AM