Instruction Manual

Troubleshooting
6-4 ❖ DocuPrint 4508 User Guide
Remote
Control Panel
and Status
Monitor
Messages
Table 6.2 lists Remote Control Panel messages and Status
Monitor messages, the possible cause, and recommended
actions.
Note
The Remote Control Panel and Status Monitor only supply
printer information when the parallel interface port is
connected. They do not
function through the serial port.
The Status Monitor does not
provide printer problem
messages when the RS232C Serial Interface Option is
installed and the Serial Option is being used as the active
port. Also, the Remote Control Panel does not
allow
configuring of the printer when the RS232C Serial Interface
Option is installed and the parallel interface is not
connected.
Table 6.2 RCP and SM messages
Message Condition/Problem Corrective Action
BAND ERROR
Text or vector graphics sent to the
printer were too complex.
Decrease page complexity.
Add additional printer memory SIMM.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
COVER OPEN OR
MISSING CARTRIDGE
The top cover is open or not properly
closed.
Close the top cover.
The Printer Cartridge is not installed
properly.
Remove the Printer Cartridge, then
re-install it.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
Table 6.2 Page 1 of 4
4508-c06.frm Page 4 Wednesday, May 22, 1996 7:48 AM