Printer/Fax/Scanner/Copier User Guide
Xerox Document Centre 440/432/430/426/425/420 User Guide  Page 13-9
Problem Solving
Streaks, lines, spots OR black, solid, 
dotted lines on every other copy
¾ Clean the Document Glass, CVT Glass, 
areas under the Platen Cover, the 
Document Feeder and the paper guides.
¾ If the machine has been idle for an 
extended period of time, or if the Copy/
Print Cartridge is new, begin the job 
again.
¾ Run the job from the Document Glass.
¾ Reinstall the Copy/Print Cartridge.
¾ Check the quality of the document. Use 
Border Erase or Edge Erase to remove 
lines and marks from the edges of the 
document.
¾ Load fresh paper.
¾ Check the humidity in the machine 
location. Refer to “Specifications” on 
page 14-1 for environmental 
specifications.
Output is too light or too dark
¾ Load fresh paper.
¾ Check the quality of the document.
¾ Select Lighter or Darker on the touch 
screen.
¾ Run off more prints until the copy quality 
has improved.
¾ Replace the Copy/Print Cartridge.
Symptom Recommendation










