Printer/Fax/Scanner/Copier User Guide
Page 13-6  Xerox Document Centre 440/432/430/426/425/420 User Guide 
The machine did not enlarge an 8 1/2” x 
11” document on to an 11” x 17”page
¾ 11” x 17”paper can only be loaded in the 
trays short edge feed. Load the 8 1/2” x 
11”document short edge feed. The 
machine cannot rotate an image on 11” x 
17”paper. It only rotates images on to 8 
1/2” x 11”long edge feed paper.
¾ Select a percentage for enlargement.
The machine displays a tray fault.
¾ Open the paper tray. 
¾ Move the paper tray guides away from 
the paper.
¾ Move the paper tray guides against the 
paper so that they are just touching the 
paper.
¾ Power the machine Off and then On.
Deformed transparencies
¾ Check to see if Transparencies is 
selected on the touch screen. The 
machine automatically adjusts for 
different types of media. Paper can 
tolerate more heat than transparencies.
¾ Use the Left Tray instead of the Center 
Tray.
Annotation did not work
¾ Check features programmed. Annotation 
cannot be used with N Up (2 Up on the 
DC426/420), Greyscale copying 
(DC426/420), Booklet Creation, Build 
Job, uncollated copies, custom size 
documents, or Bound Documents. Re-
program the job.
Machine does not edit
¾ Replace the editing marker.
Inserts have images printed on them
¾ Insert blank sheets of paper with the 
documents to mark each location for an 
insert.
Symptom Recommendation










