User's Manual

12-2505 Faults
Subtopic CQ# Description and Recommended Action
Auto unload You may experience unloads before reaching stack limits. Curl in the paper
may trigger 12-2506, 12-2507, 12-2508, 12-2561, 12-2562, 12-2563 faults
and will result in an auto unload. If this occurs, move the SEM automatic
slider to the right to reduce the amount of up-curl in your output.
Blocked sensors
cause automatic
unload
Further improvements have been made to the 12-2505 faults. There are 3
set drop sensors that when all 3 sensors are blocked, a 12-2505 fault will
be declared. This behavior is already known. The improvement that was
made is that when one or two sensors are blocked, the system will finish
the current set that is printing and will do an automatic unload. A message
will be displayed to the user describing the premature unload due to curl.
Instructions will be given to help reduce the frequency of the fault. Initially,
try to move the SEM automatic slider to the right to reduce the amount of
up-curl in your output.
Refer to Appendix A for additional information about how the BFM operates
and for suggestions to optimize it’s performance for your specific needs.
Recovery
procedure
The recovery procedure for 12-2505 is improved. The jam clearance
procedure instructs the operator to unload the main stacker. These sheets
are now
all considered good. After closing the front door, the system will
instruct the user to open the clamshell and remove and discard the sheets
of paper sitting on the shutters. After the sheets have been removed, close
the clamshell. The system will purge any other sheets in the system before
resuming the job.
If any sheets on the stack are damaged or poorly stapled, the operator may
have to remake those sheets/set when the job is done.
Note: There are a few rare cases in which sheets can fall from the
shutters onto the stacker. Please make sure you check your output for
any duplicates. The status message informs the user to mark the
stack and check output for duplicates.
DS5000
Subtopic CQ# Description and Recommended Action
Duplicate sheets 31302
When switching from stacking in the right stacker to the left stacker the
DS5000's do not send the Sheet Delivered for all sheets in the vicinity of
the switch, thus when there is a pause in printing (i.e. upstream jam,
skipped pitches or any cycle down) a duplicate page could be delivered
when printing resumes. When this problem occurs, the system will declare
fault codes:
-12-3210 “Sheet Delivery Signal (S3) was not received within the
allowed time interval and without fault line being raised by 3rd Party
device” and
-12-3200 “FTM detected an External DFA Device Fault”.
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