User's Manual

Scan jobs – do
not set Print with
override
15988
Scan jobs can only be directed to the default queue. Do not set the
disposition to "Print" with "override" also set. This will disable Image Save
since those jobs will always print instead. This also causes Mixed Size
Original (MSO) jobs not to run because a fault will always appear
requesting the stock to be loaded even if it is properly loaded.
Scan to network
job abort
27037
Scan to network: Large scan jobs (200+ pages) occasionally abort.
Scan to network
job fault
28084
If a large scan to network job faults, when the fault is cleared it may appear
that the job is stuck in a "Scheduling" state. In fact the job is active, but it
takes a long time to reach the "Being Saved" state (approximately 40-60
seconds per each 100Mb).
Stapling option
displayed on UI
16796 When setting up and saving a copy job with stapling, the resulting stapling
choice for the saved job may not match what was originally programmed.
The UI may display an equivalent stapling selection but the job will apply
the proper stapling location. This applies to the following:
• "1 Staple Landscape Right" displays as "1 Staple Portrait Left".
• Setting a job with 2 staples portrait right results in the job being
saved with 2 staples landscape bottom.
• 2 staples portrait left results in the job being saved with 2 staples
landscape top.
• 2 staples landscape left results in 2 staples portrait top.
• 2 staples landscape right results in 2 staples portrait bottom.
Other
Subtopic CQ# Description and Recommended Action
Build Job and
image orientation
27052 Build Jobs with landscape images will have orientation problems if
segments are scanned from both the SDDF and the platen. When the job
is reprinted (using Copy Save), the platen images will appear upside down.
If a Build Job will be saved, scan all segments from either the SDDF or the
platen.
Build Job and
stapling
24816 When using Build Job and trying to staple Letter and Legal, disable any
Letter Long Edge Feed trays to prevent a programming conflict.
Build Job with
image orientation
26975 When using Build Job with Imposition (ex. booklet), with all Landscape
images, and scanning from the platen, rotate the paper 180 degrees on the
platen to get the proper output.
Copies in
document
handler
20536 When making copies, ensure the documents are in the document handler
for at least 1 second before pressing the start button.
Copy job with
imposition /
annotation
24800 If a copy job with Imposition is held, modified to not have imposition, then
released, the output will not be scaled properly. If a copy job with
Imposition is saved, the saved ticket will not reflect the correct imposition
attribute (instead it will show 'None') however the job will reprint with the
correct imposition. If a copy job with Annotation is saved, the saved ticket
will not reflect the correct annotation attribute (instead it will show 'None')
however the job will reprint with the correct annotation.
Duplex – front to
back alignment
18848 If an image size is less than the output paper size, and the image is duplex
copied, the images will not align from front to back. Perform an image shift
on one of the sides, or use Auto Center to get them to align.
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