Hints and Tips 701P46836 Xerox Nuvera® EA Digital Production System Hints and TIPS Including Software 8.0.27.xx Release Notes Version 8.
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Table of Contents Introduction ............................................................................................................................... 1 Software Versions..................................................................................................................... 1 New Capabilities for the 8.0 release........................................................................................ 2 Issues resolved with this release .....................................................
Accounting ............................................................................................................................. 31 Foreign Interface (FDI) Hints & Tips ...................................................................................... 32 Appendix A:............................................................................................................................. 33 Optimize BFM performance ................................................................................
Introduction This Hints & Tips document is a guide to the known operating limitations of the Xerox Nuvera EA Digital Production System. The information presented in this document consists of the following: • Software Release version numbers • Overall System Hints & Tips • Networking (Connectivity) Hints & Tips • Operating Feature Hints & Tips Software Versions This document corresponds to the following software versions: Item Version Number DocuSP / Tigris System software * RV 8.0.27.xx CP.5370.
New Capabilities for the 8.0 release The Following features are new to the 8.0 Xerox Nuvera EA Digital Production System: • The new EA toner is enabled. The smaller particle size improves overall image quality and a lower operating temperature requirement improves system reliability. Performance improvement will be realized across the supported media range and fewer service calls will be required.
Issues resolved with this release The Xerox Nuvera EA Digital Production Systems replace the previous Copier / Printer and Production System models. The following tables include Nuvera issues that were present in the 7.0 systems but do not apply to Nuvera 8.0 systems. System Hints and Tips Subtopic CQ# Booting 17193 Mouse movement Mouse pauses CFA Cancel Remote Services Transfer log 35748 30617 37578 38056 Hint / Tip Resolved The System appears hung for almost 3 minutes while booting.
Dual DS5000: Job integrity 29898 Dual DS5000: Job integrity 29929 Scanner Size Sensing Bypass jams 35888 DS5000 keyboard lockup 26715 29850 Dual DS5000 configuration: Last sheet not delivered to finisher 2 stack when finisher 2 is full and the system switches to finisher 1 (closest to machine) and the system continues printing to finisher 1.
System Hints & Tips Optimizing System Performance Subtopic External Finishing (DFA) Description and Recommended Actions If a DFA finisher is attached to the system, the following hints should be noted: When you select [Printer Manager: Finishing: Finisher button: External Finisher], a new DFA Configuration management screen will appear. This is different from the previous software releases. A list of Xerox certified configurations is listed for the SA or CSE to select.
Negative impacts on throughput Tab behaviors for MFF systems There are several things that affect the performance of the system and RIP speed when processing print jobs. The following is a list of common situations that negatively can impact throughput. • The nature of printing is that the complexity of images is non-deterministic until those images are being processed so that rated speed of the engine is not guaranteed during RIP.
Tab behaviors for Non-MFF systems only On Non-MFF systems, tab jobs are delivered to the finisher face down in 1 to N order. As such, the following must be noted: • Tabs need to be loaded in the feeder tray in 1 to N order (commonly referred to as forward ordered tabs) • There are no special loading instructions required for drilled or pre-printed stock, load those stocks according to the labels on the feeder trays.
Fault 10-2725 Finisher paper sizes Fonts 08993, 9270 34864 Job forwarding 30530 Job recovery 26395 Licensing 34005 Restart 27197 Solaris Subset programming 26871 A 10-2725 fault (indicating that the fuser stripper fingers failed to home) may occur after a system restart. Clearing the fault should permit normal machine operation. Paper sizes currently supported by the finisher are stated on page 24 of this document.
User Interface Hints & Tips Subtopic Annotation CQ# 30531 Copying / moving job ticket file 31716 File type filters 17560 Minimize / restore User Interface Mouse speed setup 13723 Printer Off Job Properties on a Job in the Job Log Sample Printing 40996 Paper Tray properties and changing Stock Type 40611 39437 Description and Recommended Actions When forwarding jobs that contain Imposition / Annotation programming, the Imposition / Annotation programming will not be forwarded with the job.
Remote Services (Now a licensed feature) Subtopic Capture / Transfer CQ# 37366 Description and Recommended Action Canceling job data push (Capture / Transfer) is unavailable through the right mouse click menu. LCDS Subtopic Edge marking Loading resources Offset recovery Offset with DFA Description and Recommended Action Edge marking is not supported. LCDS resources can be loaded via tape, CD, USB, or over the network (there is no floppy drive).
Importing IOCA Tile objects IPS Manager Printer Tray values N-1 job hangs Offset and DFA Output order Output Reposition not supported Pause feature Printer status messages Refresh to update mappings Remote Workflow DocuPrint IPS 7.x Input Groups and 8.x Virtual Printer Media Lists cannot be imported into DocuSP IPDS. DocuSP IPDS Job Setups must be recreated. IOCA Tile objects which don’t contain IOCA image does not work reliably. Customer Action: Avoid using above feature.
Sample Current Job not supported Slow performance Spooling mode not supported Sample current job is not supported for IPDS jobs. The IPDS host presumes full control over the job’s output, and this feature would cause incorrect page counts to be reported to the host. The DocuSP GUI currently only supports this capability at the Printer Manager level, and is not able to set this capability for individual jobs or queues. Therefore, the DocuSP GUI does not prevent selecting Sample Current Job.
Networking (Connectivity) Hints & Tips AppleTalk Subtopic AppleTalk printer name is queue name Description and Recommended Action The AppleTalk printer name will be the device’s Queue name. The queue name is comprised of the device’s hostname with VP added at the end. Example: joeVP. Connectivity Hardware (Ethernet) Subtopic Ethernet CQ# 23214 Description and Recommended Action If using a Gigabit Ethernet connection, use "AUTO" speed setting in Network Config. The 1000 speed setting does not work.
HTTP (Web Services) Subtopic Internal Server Error CQ# Description and Recommended Action You may get an "Internal Server Error" when accessing the Web Services when the service is not ready yet. This can be up to 10 minutes after cold boot or restart.
WINS Subtopic Broadcast mode WINS registration Description and Recommended Action Enabling WINS and without specifying a Primary WINS server will cause the device to use broadcast mode. Support for WINS registration only. Restore Defaults All or IP Defaults Only Subtopic Shutdown instead of reboot CQ# 18498 Description and Recommended Action You must "shutdown" instead of "reboot" anytime you perform a Restore Defaults ALL, or IP defaults only.
Operating Feature Hints & Tips Printer Hints & Tips Stock Subtopic Jam in feeder area 2 message Loading tabbed stock Marks on tabbed stock Required Stock Not Loaded message CQ# 30162 30505 26059 Description and Recommended Action If the system is declaring a jam in the feeder at area 2, check area 2 and area 1 as the sheet may be stuck in between. The message for loading tabbed stock into a SFM tray should be displayed as: For the BFM, be sure to use single forward collated tabs.
Staple print with two stock sizes 20726 Tab job – landscape with tabs at top Tab job with drilled paper (MFF configs. only) Tabs in a “Print and Save” Build Job When paper runs out, do not restart or shut down 22918 18504 27381 35440 If you want to staple print a job that requires two sizes of SEF stocks, and one of them is also loaded LEF, program both the stocks that you want to use with the same custom Type.
Background Forms Subtopic Image Shift CQ# 28889 Saving to and importing from CD 30008 Supported job programming 34131 Variable data 34677 Description and Recommended Action When using the Image Shift option with a job that also uses a Background Form, both the data portion and the background form will be shifted by the Image Shift values. Background Forms can be saved to CD but a Background Form cannot be used directly from a CD.
To program a tab job using 2-sided originals with images for the tabs, program as special page exceptions on tab stock: Program a tab job using 2-sided originals for tab images Special page exception programming applies to the printed output; exception pages do not affect scanned input. Programming a 1-sided exception page for the tab image tells the system to print the page as 1sided output, which automatically forces the next image to be on the next side 1 in the output.
Change the default Save directory 19367 To change the default save directory in DocuSP: 1. Open System Preferences. 2. Select the Save tab. 3. Enter a parent directory (either the actual directory you want, or one that you can browse from). Note: While it is possible to save jobs to the root directory and/opt directory, you will not be able to reprint from there with operator privileges.
is recommended as it will always work, assuming the default router and other network settings are correct, even without a name service running. EXAMPLE: /local/var/spool/data NOTE: Be aware that this file system should have enough free space to store the scanned images and regular backup and purge of old images is important. From the Copier/Printer 1. From the main DocuSP screen, login as System Administrator with the correct password. 2.
Scan jobs – do not set Print with override 15988 Scan jobs can only be directed to the default queue. Do not set the disposition to "Print" with "override" also set. This will disable Image Save since those jobs will always print instead. This also causes Mixed Size Original (MSO) jobs not to run because a fault will always appear requesting the stock to be loaded even if it is properly loaded.
Fault caused by modified attribute 37250 Imposition functions with Copy MSO / Build Job 24803 Percent complete 16913 R/E with Scan to File 31982 If you hold or proof a copy job and modify an attribute that will cause it to fault (ex. request an unsupported staple) the job will go aborted and you will need to rescan the job. As a work around, save the job and then when you print it, if it faults, you can change the offending attribute, and then release it.
Maximum stapled set thickness Maximum-stapled set thickness is 100 sheets or equivalent (see table below). The operator must limit the number of sheets in stapled jobs depending on paperweight. 100 Sheet Cartridge Limits Weight gsm No. of sheets 20# 75 gsm 100 sheets 28# 105 gsm 80 sheets 32# 120 gsm 70 sheets 65# 244 gsm 30 sheets 30 Sheet Cartridge Limits Weight gsm No.
12-2505 Faults Subtopic Auto unload CQ# Blocked sensors cause automatic unload Description and Recommended Action You may experience unloads before reaching stack limits. Curl in the paper may trigger 12-2506, 12-2507, 12-2508, 12-2561, 12-2562, 12-2563 faults and will result in an auto unload. If this occurs, move the SEM automatic slider to the right to reduce the amount of up-curl in your output. Further improvements have been made to the 12-2505 faults.
Lightweight papers can cause degraded performance (jam rate to stacking performance). Hint...Check for excessive paper curl, adjust decurler as needed. Other recommendations include: Jamming with lightweight papers Check ↓↑ orientation in feeder loading (flip stack). Run in rotated mode. Avoid < 60 GSM (16#). Use good quality paper.
Security Subtopic Account names CQ# ADS and NIS cannot be used at the same time 27998 ADS logon failure 24670 Description and Recommended Action Under Users and Groups, the system displays the built-in accounts using friendly names, instead of the actual user names: Friendly name Actual user name User user Operator operator System Administrator sa Customer Service Engineer cse Both NIS and Microsoft ADS provide network authentication services, one in the UNIX world, the other in the Windows 2000 and l
Stock Selection Subtopic Imposition in print driver CQ# 10747 Description and Recommended Action The Imposition features in the print drivers offer slightly different options and produce different output than the Imposition features available in the Print from File pathway on the machine. Imaging Subtopic Booklet Layout PCL drivers CQ# 26202 PDF Booklets Description and Recommended Action To use Booklet Layout successfully, set the body Paper Size to the size of the image.
Other Subtopic Booklet Layout CQ# 28048 Job submission with PCL drivers 26157 Landscape duplex options reversed 12945 Nuvera drivers and XCAP import PCL job classified as ineligible 22464 Print drivers and stapling positions 10164 27628 Description and Recommended Action You will not be able to use Booklet Layout with an Encrypted or Password Protected PDF using the print driver. To workaround this, send the PDF directly to DocuSP using one of the web submission tools or LPR and hold it.
Print Submission Tools Hints & Tips FreeFlow Print Manager / IPP Subtopic FFPM and canceling job submission CQ# FFPM and job ticket attributes for custom stock FFPM and media size names Description and Recommended Action Selecting Cancel from FreeFlow Print Manager, while a job is being submitted to the system, does not completely cancel the job. The workaround is…Delete the canceled job at the printer, which appears in the Completed Jobs list as “completed with errors.
DigiPath 4.1 Subtopic Adding the Nuvera printer Invalid Finishing option fault CQ# 23520 Optimizing an image from the scanner Upgrade from DigiPath 4.0 Description and Recommended Action When adding the Nuvera printer, select the corresponding name from the Add Printer drop down list. E.g. to add the "Nuvera 120 DPS" printer, select the "Xerox DocuTech 120 Pro." To add the "Nuvera 120 DC/P" printer, select the "Xerox DocuTech 120 C/P".
Foreign Interface (FDI) Hints & Tips Subtopic Accumulator device timed out CQ# 24082 Deleting jobs 22040 Multi-Up jobs 24914 Wizard messages covered 31237 Description and Recommended Action After a Jam, the operator must re-enter their account number on the Auditron/Accumulator in order to continue their job if the accumulator device times out before the operator clears the jam. This is working as expected and can be avoided by increasing the accumulator timeout or disabling it altogether.
Appendix A: Optimize BFM performance You can improve your experience with your Nuvera system by customizing the BFM’s behavior to meet your needs and by using some relatively simple strategies to improve the quality of your output and the overall productivity of the system.
Control the stacking limit The BFM is designed to stack up to the equivalent of 3000 sheets of 20 lb paper. The BFM detects when it’s getting close to full and automatically schedules an unload at completion of the next set or compiling eject. A 3000-sheet stack can become unwieldy to unload. Also, 3000 sheets of oversized 11x17 or A3 paper can be excessively heavy to lift off of the stacker and transport for downstream processing.
weight, paper type, whether 1-sided or 2-sided output). If the default automatic setting is not providing flat enough output, it is possible to adjust the output and still maintain automatic control by moving the slider. Moving it to the right (a more positive setting) will reduce up-curl. Moving it to the left (a more negative setting) will reduce the amount of down-curl.
turned off by selecting Improve Initial Pages Registration within Set in the Stacker Limits dialog. Note: With 7.0 SW, the “Improve Set Registration” and the “Improve Initial Pages Registration within Set” are controlled independently. Prior to 7.0 SW, checking the “Improve Set Registration” internally set the system into “Improve Initial Pages Registration Within Set”. Fig.
If the Sheet Enhancement Module is present 4 Sheet flatness adjustment (in Printer: Adjust Decurler…) Reduce Up-Curl for 2-Sided Jobs 5 6 (in User Diagnostics: System Optimizations, not available in Nuvera Digital Perfecting System) • Flat paper gives best performance in BFM. • Use the automatic mode with it’s default setting. • Turn off to get maximum output throughput or when using side-dependent stocks (letterhead, carbonless, etc.) • Papers less than 140 gsm. • Papers greater than 140 gsm.
BFM Front door and covers operations: The 5 areas on the Purge BFM include: 1. The top left cover (swings up to left for jam clearance). Area 1 is located here. 2. The top right cover (swings up to right for jam clearance). Areas 2a and 2b are located here. 3. The top main cover (swings up from front to back for jam clearance). Area 3 is located here. 4. The front door is used for unloading paper. 5. The staple door is used to replace staples and clearing any staple problems.
- The LED will change state from on to off for the duration of the button press. - When the set is complete, the machine will cycle down, lower the stacker, and unlock the front door. - The LED will blink when the door is ready to open. While the machine is cycled down: - The LED will change state from off to on for the duration of the button press. - The stacker will lower and the door will unlock. - The LED will blink when the door is ready to open.
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