X16 Installation Guide XBLUE Networks X16 Installation Guide Notes: XBLUE Networks © Copyright 2007 - 72 - Issue 2
X16 Installation Guide Revision Table Revision Issue 2– PAL Description of Changes This manual supersedes all previously released manuals Page 6 – added a page brake to change the page tab labels.
X16 Installation Guide Notes: Table of Contents PART NUMBERS ........................................................................2 TABLE OF CONTENTS................................................................3 NOTICES ..................................................................................7 HEARING AID COMPATIBILITY: ....................................................7 UL/CSA SAFETY COMPLIANCE: ....................................................7 FCC INFORMATION ..................
X16 Installation Guide TELEPHONE WALL MOUNT ...................................................... 22 Notes: FEATURE DESCRIPTION .......................................................... 23 -4- Issue 2 Notes: Table of Contents ALL PAGE.............................................................................. 23 ANSWERING MACHINE EMULATION ............................................. 23 AUTO ATTENDANT - VOICE MAIL (STANDARD)...............................
Privacy Release, 33 Programmable Buttons, 33 Programmable Pause Speed Dial Bins, 33 Programming, 37 Feature Buttons, 33, 44 Phone, 37 Phone Setup, 39 System, 37 System Setup, 47 System Configuration and Layout, 12 System Programming, 54 —T— Telephone Callouts, 10 Termination Box, 34 Time in Display, 35 Transfer, 35 Direct to Voice Mail, 35 Index Pulse Dialing, 35 Punch down, 19 TRK2TRK —R— —U— Record, 44, 57 Redial, 44, 57 Redial Button, 33 Remote Access, 65 Remote Commands, 65 Reserved, 44 Rin
X16 Installation Guide PROGRAMMING FEATURE BUTTONS ............................................. 44 FEATURE BUTTON PROGRAMMING............................................... 45 SYSTEM SETUP ....................................................................... 47 PROGRAMMING GUIDE ........................................................... 53 RINGING SCENARIOS .............................................................. 56 AUTO ATTENDANT .............................................................
X16 Installation Guide Getting Started: ......................................................................
X16 Installation Guide to radio frequency interference (RFI) or electromagnetic interference (EMI), it will be fixed at the Remote Commands Mailboxes may be accessed from outside of the system using a telephone with standard DTMF (Touchtone®) dialing. owners’ expense. FCC Information Provide the following information to the Telephone Company prior to connection the X16 system to the network.
X16 Installation Guide Use the up or down navigation buttons to scroll through the programming choices, Press the center navigation button to select the “VoiceMail Setup” parameter. Use the up or down navigation buttons to scroll through the programming choices, Press the center navigation button to select the “Personal OGM” parameter. The X16 system is a full featured, next generation, multi-line business telephone system ideal for both a home and small office environments.
X16 Installation Guide Getting to Know the X16 Telephone Backlit Display Navigation Keys Integrated Headset Programmable Keys Notes: 1) Messages will play in order that they are received. 2) While a message is playing, use the up or down navigation key to scroll through Pause, Volume, and Exit. Press the select navigation button to select, the desired action.
X16 Installation Guide Default Button Layout Answering Machine Emulation (AME) This feature “Mimics” the call screening feature of an answering machine. Five seconds after a call is answered by an extension users’ voice mailbox, that user can monitor/screen the caller as they leave a message. CO Lines with Integrated CID Programmable Feature Buttons 12 Key Dial Pad Using AME • • • Voice Mail Operation • • The extension must be forwarded to Voice Mail.
X16 Installation Guide System Configuration The X16 system is equipped to accommodate up to four central office lines and 16 X16 digital telephone endpoints and uses an advanced digital interface technology allowing one cable pair to support up to four digital telephone endpoints. Each digital telephone endpoint has its own extension number, and can be called from any other extension in the system.
X16 Installation Guide Idle LCD Display Installation Step 1 - Location Time, Date, Day, Name and Number Idle LCD Display 07:19P 10/12 FRI NEW VMSG:04 312 4 New Voice Mail Messages The X16 system should be located close to the telephone company interface (RJ21X), and have a dedicated outlet with an isolated ground. 07:19P 10/12 FRI Accounting DND The system can be mounted on the wall or placed on a table.
X16 Installation Guide Troubleshooting The X16 system supports a single CO Line per port, or two CO lines in ports labeled 1/2 and 3/4. Note: The port labeled “Line 1” is a direct access auxiliary port for line 1 allowing an analog device direct access. Trouble Possible Causes The Blue LED “Heartbeat” is not functioning. AC Cord or Power adaptor is not working correctly or not plugged in correctly.
X16 Installation Guide CO Line Cadence and Status Table Step 3 – Telephone Endpoint Connection Speaker The X16 comes standard with four RJ11 extension ports. Each port supports up to 4 proprietary digital telephone endpoints, for a total of sixteen (16) endpoints. Each port on the system will support up to 600 feet of cable.
X16 Installation Guide Functions Features and LED function Feature Code Feature + 1 Descriptive Record LED lit Active LED Not Lit Not Recording Feature + 2 3 Feature + 4 Feature + 5 Feature + 6 Feature + 7 Feature + 8 Feature + 9 Feature + 0 Feature + * Feature + # Open N/A N/A Feature + Flash Key N/A N/A DND Active Not in DND Mute Active Not in Mute Mode Conference N/A N/A Pause N/A N/A Redial N/A N/A Headset Active Not Active All Page Active Not Active Open N/A N/A Ope
X16 Installation Guide Ringing Scenarios The extensions are labeled 1 ~ 16, and each port accepts up to four telephones. Auto Attendant The Auto Attendant can be set to All EXT Off, All EXT On, or AA Only All Extensions Ringing Off When set to All EXT Off, none of the telephones will ring, even if they are programmed to ring, and when the AA Answer Delay timer expires, the call will be forwarded to the Auto Attendant.
X16 Installation Guide Leaving any ports punched down but not connected to a telephone, may result in erratic operation. Mail System Clear All VMSG Auto Attend Ring Attendant Extension AA Answer Delay Message Length Endpoint Device Day Time Night Time Day Time OGM (Outgoing Msg) Night Time OGM (Outgoing Msg ) AUX OGM (Outgoing Msg) Weekend Mode It is important to connect a telephone to every jack that is connected to the system.
X16 Installation Guide Punch Down Feature Parameter Change Password Date & Time #### Recall Time Programming Guide Tone/Pulse Flash Time Music Source CO MSGW Clear CO MSGW Area Codes - 54 - Sub Parameter Year Month/Date Time 00:00 format Off, 120, 150, 180, and 240 seconds Tone, pulse 80-800 milliseconds Internal/External On/Off Yes?/No? Home Area code Local Area C1 Local Area C2 Local Area C3 Local Area C4 Local Area C5 Punch Down System Programming Default Password “####” In this example, sys
X16 Installation Guide Programming Guide To power up the system, and bring it on line, connect the external power supply to the system. To initialize the system, once the blue LED begins flashing at 1 impulse per second (IPS), switch the “init switch” back and forth three times and the LED will begin flashing at rapid rate, for 5 seconds and then return to 1 IPS. Note: For proper operation, be sure to reboot the system, by unplugging the power cable, Phone Setup and then plugging it back in.
X16 Installation Guide 2 CO Line Expansion Module Weekend Mode On/Off Holiday Mode – When set to On, the system will play a special holiday OGM. If set to Off, the system will follow the standard day/night or weekend schedule. Weekend Start Fri, 06:00 PM Holiday Start – This is the time that the system will begin playing the recorded Holiday outgoing greeting. Weekend End Mon, 09:00 AM Holiday End – This is the time that the system will stop playing the recorded Holiday outgoing greeting.
X16 Installation Guide Step 2 – Insert the Expansion Module AUX OGM Play Telephone Wall Mount Telephone Wall Mount When wall mounting an X16 Digital Telephone Endpoint be sure to use the inner posts (3.26 inches) on an adjustable wall mount plate. If this plate is not available, use the “Telephone Wall mount” template, which can be found on the “System Wall Mount Template” used in step 1 ( Page 13) of the installation section.
X16 Installation Guide Feature Description All Page =Greeting =1 Minute System Setup Day Time =09:00A Message Length – This setting determines the maximum amount of recording time available to callers when leaving a message. Unlimited – giving no limit to the amount of time each message can take. Greeting – When set to Greeting the mailbox will not record a message. The default greeting cannot be rerecorded. 1 Minute – A message recording can only be 1 minute long.
X16 Installation Guide Backlit Blue LCD Display with Power Saver Mode Call Pick up Feature Description There are two types of call pick up, intercom and CO Line. In both cases, the telephone that has the call picked up from must be ringing. Intercom – When one extension calls another extension, but the called party is not there, the calling party presses the “*” key to activate ringing.
X16 Installation Guide CO Line Busy/Idle Status (LED) AUTO MUTE CO MSGW =Off Music Source – The system comes with an internal music on hold source, or can be connected to an external music on hold source such as a CD or MP3 player. CO MSGW – If this parameter is set to “On” and a Network (Telephone Company) voice mail system with Message Waiting Indication (MWI) is being used, then the display will show what lines have a new voice mail message.
X16 Installation Guide Express Conference is a quick and easy way to allow another extension to join in on an existing CO Line call. While speaking with an outside party, the extension user presses the Line button, which is lit green, allowing another party to press the busy (lit blue) line button on their telephone and join in on the existing conversation. If the first extension hangs up, the second extension may continue to speak with the outside party.
X16 Installation Guide Notes: Direct Mailbox Transfer - Voice Mail (Standard) Callers may be transferred directly into another extension’s mailbox, so that the caller does not have to wait for the telephone to ring before forwarding. Outside Calls 1) 2) While speaking with the outside caller Press the voice mail button – select button AUTO MUTELine#1 Transfer To _ Voice Mail 3) 4) Press the preprogrammed DSS/BLF button or dial the extension number of the intended party.
X16 Installation Guide Feature Button Programming The flash command (Feature + 3) is used to invoke features on telephone lines such as call waiting and three-way calling. The Flash command may be programmed on one of the programmable buttons. Flash Timer This adjustable timer is used to compensate for telephone network variations. Forward Calls can be forwarded to one of three destinations; voice mail, external number (EXT) or trunk to trunk (TRK2TRK).
Programming Feature Buttons 2) Each digital telephone endpoints has twelve (12) programmable feature buttons, which can be customized by each extension user. There are three programmable feature button categories. 3) Selections DSS/BLF Key SPD Key Phone Setup Feature Key - 44 - Description Direct Station Select (DSS) – allows extension users to press one button to dial another extension. In addition, the DSS button doubles as Busy Lamp (LED) Field (BLF).
X16 Installation Guide Headset Activation Hold Extension users may place Telephone Company central office line calls on hold allowing them to be picked up at other extensions. Personal OGM – This greeting is heard by a caller once they are forwarded to someone’s voice mailbox. Press the Select button to Play and Stop the existing message, press the up button to rerecord the Outgoing Message.
X16 Installation Guide Non-system phone picking up the call – When the call is picked up by a non- AUTO MUTE FWD Destination AUTO MUTE FWD Destination =Off Forward Destination – Extension users may select from three destinations; Off, Voice Mail, External Call and Trunk2Trunk. Off – Calls will not forward Voice Mail – Calls will be forwarded to the users’ personal mailbox. The center navigation button will be lit solid.
X16 Installation Guide Mute with LED indication When the Mute button is pressed, the LED illuminates, and mute becomes active. This means that the transmit function for that extension is suspended; allowing the user to converse privately. AUTO MUTE Ringing Type Line1 Ring Type Muted Ring (Ring Alert) Extensions that are programmed to ring, but are currently on a telephone line or extension call, will receive a 1-second beep every 5 seconds until the line is forwarded or answered by another extension.
X16 Installation Guide Pause AUTO Line MUTE Selection Line Selection – The user may set their telephone to directly access a CO Lines in groups 1~4 or 5~6. Phone Setup AUTO MUTE Record All Call =Off Record all Calls – This parameter, when enabled, will record all network calls answered by this extension. AUTO Hold MUTE Reminder =30 Seconds When a call is placed on hold this timer starts. Each time this timer expires, a beep is heard to remind the extension user that a call is on hold.
X16 Installation Guide Ring Alert (Muted Ringing) Extensions that are programmed to ring, but are currently on a telephone line or extension call, will receive a 1-second beep every 5 seconds until the line is forwarded or answered by another extension. This feature can be disabled, so no beep is heard by setting the “2nd Call Beep”, found in “Phone Setup” to “No”.
X16 Installation Guide Navigation Keys Scroll Up Speakerphone (Digital Telephone Endpoint) with LED OK/Select/Confirm Each digital telephone endpoint is equipped as a speakerphone. When the speakerphone is active, the LED will be illuminated. Speed Dial Bins Backup a level The station has 12 speed dial bins; each can take up to 24 digits to be dialed.
X16 Installation Guide Handset Intercom Volume While speaking to another extension using your handset, use the volume up key to increase or the volume down key to decrease the handset volume. Programming The system has two areas of programming; Phone and System Setup. The system setup parameters affect the whole system, whereas the Phone Setup parameters will only affect the extension that is doing the programming.
