Warranty

3
DISCLAIMER STATEMENT
XBLUE Networks, LLC reserves the right, without prior notice, to revise this
information publication for any reason, including, but not limited to, utilization of new
advances in the state of technical arts or to simply change the design of this document.
Furthermore, XBLUE Networks, LLC also reserves the right, without prior notice, to
make such changes in equipment design or components as engineering or manufacturing
methods may warrant.
XBLUE Networks, LLC reserves the right to revise this document and to make changes
periodically in the content hereof without obligation to notify any person or organization
of such revisions or changes. Due to the changing nature of technology as well as the
complexity of the products, XBLUE Networks, LLC assumes no responsibility for any
error or omissions that may appear in this document. Any document that is published
after the latest revision date listed in this document will supersede the related information
contained herein.
TECHNICAL SUPPORT AND CUSTOMER SERVICE HOURS
XBLUE Networks, LLC Technical Service and Systems Applications Engineering are
located in 10413 W. 84
th
Terrace, Lenexa, Kansas 66214. Technical Support and
Customer Service provides routine support from 8:30 a.m. to 5:30 p.m. CST Dealers are
requested to use the following PCS Technical Support contact information:
COVERAGE PERIOD
HOURS
DAYS
CALL/VISIT
Normal Business Hours
8:30am~5:30pm
Central Time
MON-FRI
[phone]
866-XBLUE-12
Web Site
www.xbluenetworks.com
Telephone access and Web Site access are provided for assistance to qualified technical
personnel of authorized XBLUE Networks dealers only. Before calling the numbers
listed above, the technician should have an XBLUE Networks System Installation and
Programming Manual for the product requiring assistance on hand for reference. Upon
calling in, the caller’s identity will be confirmed by verbal confirmation of the authorized
dealer’s unique XBLUE Networks ID number. XBLUE Networks Technical Support
may direct the caller to study and/or download product updates and FAQ’s from the
XBLUE Networks website in order to reduce hold times and insure that the field
technician has the latest product information at his/her disposal. E-mail questions are
encouraged and normally responded to the same business day.
TOLL-FREE number(s) are provided as a convenience to qualified technicians working
at the customer’s site and/or to facilitate proper diagnosis of XBLUE Networks products
prior to return by the dealer for factory authorized test and repair.