Xblue Networks, LLC 10413 W.
TABLE OF CONTENTS Disclaimer Statement: ………………………………………………………………..3 Technical Support and Customer Service Hours: ……………………………………3 Training: .......................................................................................................................4 Technical Bulletins: .....................................................................................................4 MRA Number Assignment: .........................................................................................
DISCLAIMER STATEMENT XBLUE Networks, LLC reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Furthermore, XBLUE Networks, LLC also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.
TRAINING In order to provide our dealers with required product knowledge, XBLUE will provide appropriate documentation and download capability of Application Notes and FAQ’s from the XBLUE Networks website www.xbluenetworks.com. For information on the availability and cost of pre-printed technical and product documentation, please contact your XBLUE Networks Sales Representative.
Note: For XBLUE Networks branded product ship to the following address: XBLUE Networks Products Service Center 10413 W. 84th Terrace Lenexa, KS 66214 Attn: AR/RMA # _____________ Dealer ID # __________________ Note: For PCS Digital branded products except for the Suite 16 KSU and its components ship to the following address: XBLUE Networks Products Service Center 100 W.
damages may include lightning, flood damage, spilled liquids, dropped/broken plastics, and unauthorized modification to the equipment. In these cases, XBLUE Networks will notify the dealer and provide an estimated cost to repair the unit. This cost will be based on the current published XBLUE Networks Repair and Refurbishing Price List. If, after inspection, the product is determined not to be covered under the warranty repair agreement, the dealer will be notified and will be provided the repair cost.
ADVANCE REPLACEMENT PRODUCT An advance replacement (A/R) product is defined as an in-warranty product that fails within the first 30 days from the date of purchase. Products listed in EXHIBIT A are approved for Advanced Replacement in accordance with the terms of the XBLUE Networks Dealer Agreement. The following procedures must be exercised when returning XBLUE Networks products for repair or replacement under the XBLUE Networks Advance Replacement program.
Sadorus, IL 61872 Attn: AR/RMA # ____________ Dealer ID: _____________ Failure by the dealer to display the MRA number on the shipping label and on the outside carton may result in refusal to accept delivery of the product. Improper packaging, which results in damage to the product being returned for repair, will void any product warranties. If such damage should occur, the dealer will be notified and will be given the option of having the product repaired at the dealer’s expense.
WARRANTY PCS will repair or replace defective product(s) covered under the specified warranty, at no charge to the dealer, if the unit is returned to PCS during the warranty period. Warranties for XBLUE Networks products sold to its dealers are solely extended to the purchasing dealer. These warranties are not transferable without the prior written agreement from XBLUE Networks. The dealer will pay the shipping cost for returning the product to XBLUE Networks for repair.
Furthermore, XBLUE Networks neither assumes nor authorizes any other person to assume any additional liabilities on behalf of XBLUE Networks. XBLUE Networks warranties are granted to the original purchaser (dealer) and are non- transferable. XBLUE Networks product warranties are tracked from the original Date of Manufacture.
Part Number Part Description 45PKSU XBLUE 3 x 8 Base KSU 45P308 XBLUE Expansion Module 45POPT XBLUE Option Module 45PEKT XBLUE Digital Display Telephone 45PDRP XBLUE Door Phone 45PFV6 XBLUE Voice Mail Card 7009-24 PCS KSU 3x8 (System 24) 7018-48 PCS KSU 6x16 (System 48) 7100-00 3x8 CO/Station Board 7100-10 6 CO Board 7110-00 Option Board 7420-00 Analog Adapter Box 2-Ports 7440-00 Analog Adapter Exp. Board 2-Ports 7400-00 CID-9 Box 3-Ports 7410-00 CID-3 Port Exp.
5210-00 Suite 64 6 Port Caller ID Module 5400-00 Suite 64 4 Port Analog Expansion Card 5010-00 Suite 64 Modem Card (2400 kbps) 5070-00 Suite 64 Auto Attendant (4 Port) 5060-00 Suite 64 HDD Voicemail (8 Port – 200 Hours – Unlimited Mailboxes) 5050-00 Suite 64 Flash Voicemail (8 Port – 3 Hours – 64 Mailboxes) 5050-10 Suite 64 Flash Voicemail Expansion Card (6 Hours) 5900-60 Suite 64 Door Phone (Digitally Integrated) 6000-01 2.4GHz Wireless Base Station and Wireless Keyset 6006-61 2.
7400-00 7410-00 8804-04 8950-04 8970-06 5000-00 5100-00 5300-00 5200-00 5210-00 5400-00 5010-00 5070-00 5060-00 5050-00 5050-10 5900-60 6000-01 6006-61 7464-71 7464-08 7463-71 7463-08 7466-71 7466-08 7468-71 7468-08 CID-3 Box ( 3 Ports) CID-3 Port Expansion Module PCS Mail 4 Port (Analog) PCS Mail 4 Port Analog Upgrade (Manufacture Discontinued) PCS Mail 6 Hour Upgrade Suite 64 KSU (6x10x2) with Software Suite 64 Expansion Cabinet w/Power Supply Suite 64 12 Port Digital Station Expansion Card Suite 64 6 Po
Notes: 1. All telephones returned in like new condition 2. NTF charged at standard repair rate Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.