User Manual

14
(Infrastructure mode) or with other wireless station(s) (Ad-Hoc mode).
- Use the Site Survey utility of your Configuration & Monitor Utility to check
if there is high interference around the environment.
Q: When you cannot connect with Access Point?
A: - Make sure that the Access Point that your WLAN Card is associated with
is powered on and all the LEDs are working properly.
- Reconfigure and reset the Access Point.
- Use the Web Manager / Telnet of the Access Point to check whether it is
connected to the network.
Q: When Infrastructure mode is configured, the WLAN card cannot
communicate with the computer in the Ethernet?
A: - Make sure that the Access Point your WLAN Card is associated with is
powered on.
- Use the Site Survey utility of the Configuration & Monitor Utility to
verify if the operating radio channel is in good quality. Or, change the Access
Point and all the wireless station(s) within the BSSID to another radio channel.
- Out-of-range situation, which prevents the WLAN Card from establishing a
wireless connection with the network. Move the WLAN Card closer to the
Access Point it is associated with.
- Make sure that your WLAN Card is configured with the same security option
(encryption) to the Access Point.
- Make sure that the BSSID is the same as the Access Point for a
roaming-disabled wireless station, or the ESSID is the same as the Access
Point for a roaming-enabled wireless station.
Q: What should I do when I cannot access the network?
A: - Make sure that the necessary driver(s) was correctly installed.
- Make sure that the network configuration is appropriate.
- Make sure that the user name or password is correct.
- You have moved out of range of the network.
- Turn off power management.
Q: When the Configuration & Monitor Utility does not work correctly.
A: - Make sure that the Configuration & Monitor Utility is correctly installed
(refer to chapter 5).
- If you are sure the operation has stop, reset the computer.