Use and Care Manual

8
TROUBLESHOOTING TIPS
ISSUE
TROUBLESHOOTING STEPS
No power going to the
control panel
Make sure that the power cable is
connected correctly.
Make sure that the power source is
working correctly.
With the chair turned to the ON position,
give the power cable a slight wiggle in
the port. If any light flickers (or not)
please contact support
(support@xrockergaming.com).
No sound
Review the connection methods on the
previous page and try alternative
connection methods if possible.
Confi
rm that the device/system is
correctly configured as per previous
connection guide.
Make sure that the wireless channel
switcher is in the corresponding position
that suits your connection method (1, 2,
3
for wireless and AUX f
or wired
connections.)
Wireless transmitter cuts
out during gameplay/No
vibration or subwoofer
sound via analogue
connection
Please make sure the volume of the source
device is at a higher level to strengthen the
audio signal.
The cables connected to
my X Rocker have been
broken accidentally
Please contact X Rocker support
(support@xrockergaming.com) regarding
this issue.
Interference over wireless
connection
In this case, try another of the three
wireless bands to isolate the signal.