Instruction manual

SERVICE AND GENERAL MAINTENANCE
5-5
TROUBLESHOOTING TIPS
Reflection measurement incorrect:
• Recalibrate instrument.
• Clean reflection cal strip or replace if bad.
• Replace read lamp.*
• Contact X-Rite or Authorized Service Center.
Transmission measurement incorrect:
• Recalibrate instrument.
• Replace read lamp.*
• Contact X-Rite or Authorized Service Center.
Transmission and Reflection measurement incorrect:
• Recalibrate instrument.
• Replace read lamp.*
• Contact X-Rite or Authorized Service Center.
Measurements drift:
• Recalibrate instrument.
• Replace read lamp.*
• Contact X-Rite or Authorized Service Center.
Unit will not calibrate:
• Clean or replace cal strip.
• Read lamp not working.
• Replace read lamp.*
• Contact X-Rite or Authorized Service Center.
Measurements unrepeatable/incorrect:
• Re-insert strip.
• Use different strip.
• Contact X-Rite or Authorized Service Center.
* The instrument has a failure monitor that in most cases automatically
indicates when the read lamp requires replacement.