Administrators Guide Wyse Enhanced Microsoft Windows Embedded Standard 7 WFR2 ® ® ® Products: C90LE7, D90D7, R90L7, R90LE7, X90c7, X90m7, Z90D7, Z90DE7, Z90S7 Issue: 031813 PN: 883920-10 Rev.
ii Copyright Notices © 2013, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
iii Regulatory Compliance for Wyse Products Basic EMC and Safety Requirements Wyse appliances are compliant with the regulatory requirements in the regions listed below. U.S.A.—FCC Part 15 (class B), cUL 60950 Canada—IC ICES-003, CAN/CSA-C22 No.
iv your mobile thin client. Replace the battery only with a compatible battery purchased from Wyse's spare parts provider or one of our authorized service centers. For spare parts visit http://www.wyse.com/serviceandsupport/service/spares.asp. WARNING: There is a risk of explosion if the battery pack is replaced by an incorrect type. Always dispose of used batteries according to local ordinance and/or regulation. CAUTION: Misuse of the battery pack may increase the risk of fire of chemical burn.
Contents Summary of Revisions vii 1 Introduction 1 About this Guide 2 Finding the Information You Need in this Guide Wyse Technical Support 2 Related Documentation and Services 2 Wyse Online Community 2 2 Getting Started: Quickly Learning the Basics 3 Logging On 4 Automatic Logon 4 Manual Logon 4 Using Your Desktop 5 Before Configuring Your Thin Clients 5 Working with the File Based Write Filter Utility Working with the NetXClean Utility 6 Connecting to a Printer 6 Connecting to a Monitor 6 Logging Off 7
vi Contents Using the WCM Client 23 Configuring WDM Properties 24 Enabling and Disabling Automatic Logon Using Winlog 24 Configuring Wireless Local Area Network (LAN) Settings 25 Preserving Wireless Connections with the Regpersistence Tool 26 Using PEAP Fast Reconnect 27 Using the Regpersistence Tool to Configure PEAP Wireless Connections 5 27 Additional Administrator Utility and Settings Information 29 Automatically Launched Utilities 29 Utilities Affected by Log Off, Restart, and Shut Down 30 Using t
Summary of Revisions Wyse Technology Inc. 883920-10 Rev. D The following changes were made to this document since revision C: Reference Description D90D7 and Z90DE7 D90D7 and Z90DE7 product support added to this guide. Wyse Technology Inc. 883920-10 Rev. C The following changes were made to this document since revision B: Reference Description New X90m7 support New X90m7 product support added to this guide. Wyse Technology Inc. 883920-10 Rev.
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1 Introduction Wyse® thin clients running Wyse® Enhanced Microsoft® Windows® Embedded Standard 7 WFR2 provide access to applications, files, and network resources made available on machines hosting Citrix™ ICA and Microsoft™ RDP session services. The thin clients contain a full featured Internet Explorer browser and thin client emulation software, Ericom — PowerTerm® TEC. Other locally installed software permits remote administration of the thin clients and provides local maintenance functions.
2 Chapter 1 About this Guide This guide is intended for administrators of Wyse thin clients running Wyse Enhanced Microsoft Windows Embedded Standard 7 WFR2. It provides information and detailed system configurations to help you design and manage a Wyse thin client environment. Depending on your hardware and software configurations, the figures you see may be different than the example figures shown in this guide.
2 Getting Started: Quickly Learning the Basics Use the following information to quickly learn the basics and get started using your thin client: • "Logging On" • "Using Your Desktop" • "Before Configuring Your Thin Clients" • "Connecting to a Printer" • "Connecting to a Monitor" • "Logging Off" TIP: While it can be used in environments without central configuration for basic connectivity needs, Wyse thin clients are designed to be centrally managed and configured using network and session servi
4 Chapter 2 Logging On What you see, initially, when you turn on or reboot a thin client, depends on the administrator configurations. After creating users (see "Managing Users and Groups with User Accounts"), administrators can configure a user account to logon automatically (see "Enabling and Disabling Automatic Logon Using Winlog") or require manual logon with user credentials.
Getting Started: Quickly Learning the Basics 5 Using Your Desktop What you see after logging on to the server depends on the administrator configurations. TIP: For information about the functionality of the standard Windows Embedded Standard 7 desktop and Start menu items, see the Microsoft documentation (go to http:// support.microsoft.com and navigate to the Windows 7 Support Center).
6 Chapter 2 Working with the File Based Write Filter Utility The File Based Write Filter provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes. Changes made to the thin client configurations are lost when the thin client is restarted unless the files of the File Based Write Filter cache are flushed/committed during the current system session. Only administrators can modify thin client configurations to persist after a thin client reboot.
Getting Started: Quickly Learning the Basics 7 Logging Off Use the Log off menu (click Start > Log Off arrow) to select the option you want (log off, lock, restart, sleep, or shut down). You can also log off the thin client using the Windows Security window (opened by using CTRL+ALT+DEL key combination). TIP: If automatic logon is enabled when you log off, the thin client immediately logs on to the default user desktop; use Shut down to turn the thin client off.
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3 Notable User Features This chapter includes an overview of the following notable Wyse-extended features for users found in the All Programs menu (Start > All Programs): • "Browsing the Internet with Internet Explorer" • "Viewing Wyse Client Information" • "Managing Connections with the Citrix Online Plug-in" • "Managing Connections with Ericom — PowerTerm® TEC" • "Establishing Remote Desktop Connections" • "Using VMware View Client to Connect to a Virtual Desktop" TIP: For ELO Touchscreen inf
10 Chapter 3 Viewing Wyse Client Information Use the Wyse Client Information dialog box (Start > All Programs > Wyse Client Information) to view information about the thin client (the information shown in the dialog box varies for different thin clients and software releases).
Notable User Features 11 Managing Connections with Ericom — PowerTerm® TEC Use the PowerTerm Session Manager (Start > All Programs > Ericom-PowerTerm Terminal Emulation > PowerTerm Session Manager) to manage your connections. Use the TELNET window and the Connect dialog box (Start > All Programs > Ericom-PowerTerm Terminal Emulation > PowerTerm Terminal Emulation) to configure your connection information. Ericom — PowerTerm® TEC documentation is available at: http://www.wyse.com/manuals.
12 Chapter 3 Using VMware View Client to Connect to a Virtual Desktop Use the VMware View Client dialog box (Start > All Programs > VMware > VMware View Client) to connect to a virtual desktop. 1. In the Connection Server drop-down menu, enter the host name or IP address of a View Connection Server, configure any Options you want, and then click Connect. 2. Enter the your credentials and click Login. 3. Select a desktop from the list provided and click Connect.
4 Notable Administrator Features This chapter includes an overview of the following notable Wyse extended features for administrators found in the administrator Control Panel (Start > Control Panel): • "Accessing and Using the Administrative Tools" • "Configuring Bluetooth Wireless Connections" • "Setting Configuration Strings with Custom Fields" • "Configuring Devices and Printers" • "Configuring Dual Monitor Display" • "Configuring Touchscreens" • "Setting Ramdisk Size" • "Using Realtek H
14 Chapter 4 Accessing and Using the Administrative Tools Use the Administrative Tools window (Control Panel > Administrative Tools icon) to access the following Wyse enhanced administrative tools: • "Configuring Component Services" • "Viewing Events" • "Managing Services" Configuring Component Services Use the Component Services console (double-click the Component Services icon) to access and configure the Component Services, Event Viewer, and Local Services.
Notable Administrator Features 15 Managing Services Use the Services window (double-click the Services icon) to view and manage the services installed on the thin client. Client Clean-up (NetXClean) and VNC Server are two services which may need to be stopped (using the Task Manager) or restarted by a thin client administrator and are discussed in "Understanding the NetXClean Utility" and "Configuring TightVNC Server Properties.
16 Chapter 4 Configuring Bluetooth Wireless Connections If the thin client has optional Wireless and Bluetooth capability, you can use your thin client with other Bluletooth-enabled devices. CAUTION: Be sure to flush the files of the File Based Write Filter cache to save the installation, and be sure to configure NetXClean to refrain from cleaning up your settings (see "Before Configuring Your Thin Clients").
Notable Administrator Features 17 Setting Configuration Strings with Custom Fields Use the Custom Field dialog box (Control Panel > Custom Fields icon) to enter configuration strings for use by Wyse Device Manager (WDM) software. The configuration strings can contain information about the location, user, administrator, and so on. Clicking OK transfers the custom field information you enter in the dialog box to the Windows registry. The information is then available to the WDM Client Manager.
18 Chapter 4 Adding Devices If you want to add a device to the thin client, you can use the Add a Device wizard. 1. Click the Devices and Printers icon in Control Panel to open the Devices and Printers window. 2. Click Add a Device to open and use the Add a Device wizard. Adding Printers If you want to add a printer to the thin client, you can use the Add Printer wizard. 1. Click the Devices and Printers icon in Control Panel to open the Devices and Printers window. 2.
Notable Administrator Features 19 Configuring Dual Monitor Display (For Dual-Monitor Capable Thin Clients Only) Use the Screen Resolution window (Control Panel > Display icon > Change Display Settings link) to configure the dual monitor settings as described in the Microsoft documentation at: http://www.microsoft.com. For Wyse Multi-Display Support and dual monitor support information, visit the Wyse Knowledge Base at: http://www.wyse.com/kb.
20 Chapter 4 Setting Ramdisk Size Ramdisk is volatile memory space used for temporary data storage. It is the Z drive shown in the My Computer window. It can also be used for temporary storage of other data according to administrator discretion (see "Saving Files and Using Local Drives").
Notable Administrator Features 21 Using Realtek HD Audio Manager Use the Realtek HD Audio Manager dialog box (Control Panel > Realtek HD Audio Manager icon) to manage your audio and audio devices. Volume can also be adjusted using the Volume icon in the system tray of the taskbar (click the Volume icon to open the master volume control). Powered speakers are recommended.
22 Chapter 4 The following keyboard languages are supported (a language appropriate keyboard is required for any language other than English (US)): Arabic Belgian Dutch Belgian French Brazilian (ABNT)+A34 Canadian Eng.
Notable Administrator Features 23 Managing User Accounts Use the User Accounts window (Control Panel > User Accounts icon) to manage users and groups. For detailed information on the User Accounts window, see "Managing Users and Groups with User Accounts." Using the WCM Client Use the WCM Client (Control Panel > WCM icon) to apply configuration files (created by the WCM Application) to the thin client.
24 Chapter 4 Configuring WDM Properties Use the WDM Properties dialog box (Control Panel > WDM icon) to configure the Wyse Device Manager server location and thin client settings. 1. Configure Server settings: • Enter the IP Address or hostname of the WDM server. • Enter the Port to use (default is 80). • (Optional) If you are using HTTPS, enter the Secure Port to use (default is 443). 2.
Notable Administrator Features 25 Configuring Wireless Local Area Network (LAN) Settings If Wyse USB 802.
26 Chapter 4 Preserving Wireless Connections with the Regpersistence Tool The Regpersistence Tool is designed to configure wireless access in Write Filter Enable mode. When you configure wireless access with this utility, the authentication credentials persist across reboots, eliminating the need to re-authenticate each time the client systems are restarted. The utility preserves the service set identifier (SSID) for wireless connections across workgroup modes and domains.
Notable Administrator Features 27 Using PEAP Fast Reconnect When clients connect to an 802.11 wireless network, the authenticated session has an expiration interval configured by the network administrator to limit the duration of authenticated sessions. To avoid the requirement for authenticated clients to periodically re-authenticate and resume a session, you can enable the fast reconnect option.
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5 Additional Administrator Utility and Settings Information This chapter provides additional information about utilities and settings available for administrators.
30 Chapter 5 Utilities Affected by Log Off, Restart, and Shut Down The following utilities are affected by logging off, restarting, and shutting down the thin client: • File Based Write Filter cache - If you make changes to system configuration settings and want them to persist after a reboot, you must flush the files of the File Based Write Filter cache during the current system session. Otherwise, the new settings will be lost when the thin client is shut down or restarted.
Additional Administrator Utility and Settings Information 31 Using the File Based Write Filter (FBWF) The File Based Write Filter provides a secure environment for thin-client computing by protecting the thin client from undesired flash memory writes (flash memory is where the operating system and functional software components reside). By preventing excessive flash write activity, the File Based Write Filter also extends the life of the thin client.
32 Chapter 5 Changing Passwords with the File Based Write Filter On Microsoft Windows based machines, account passwords are regularly changed with the domain controller for security purposes. The same password process is applicable for a thin client if the thin client is a member of such a domain. With the File Based Write Filter enabled, a thin client will successfully make this password change with the domain controller.
Additional Administrator Utility and Settings Information 33 Running File Based Write Filter Command Line Options There are several command lines you can use to control the File Based Write Filter (command line arguments cannot be combined). CAUTION: Administrators should use file security to prevent undesired usage of these commands.
34 Chapter 5 Enabling and Disabling the File Based Write Filter Using the Desktop Icons For convenience, use the File Based Write Filter enable and disable icons present on the administrator desktop. • File Based Write Filter Enable Icon - (Green) Double-clicking this icon enables the File Based Write Filter. This utility is similar to running the fbwfmgr /enable command line option as described in "Running File Based Write Filter Command Line Options.
Additional Administrator Utility and Settings Information 35 Warning #2 (%) - Shows the FBWF cache percentage value at which a Critical Memory warning message will be displayed to the user, along with another message display counting down the number of seconds before automatic rebooting will occur for the current session. Reboot Time Delay (in seconds) - Shows the number of seconds that will lapse before system reboot in the Warning #2 (%) case of cache overflow for the current session.
36 Chapter 5 Understanding the NetXClean Utility NetXClean keeps extraneous information from being stored in flash memory. NetXClean clean-up is triggered by either a service startup or a user log-off. It runs in the background and performs the clean-up invisibly and no user input is necessary.
Additional Administrator Utility and Settings Information 37 Saving Files and Using Local Drives Administrators need to know the following information about local drives and saving files. Saving Files Thin clients use an embedded operating system with a fixed amount of flash memory. It is recommended that you save files you want to keep on a server rather than on a thin client.
38 Chapter 5 Mapping Network Drives Users and administrators can map network drives. However, to retain the mappings after the thin client is restarted, you must complete the following: • Select the Reconnect at logon check box. • Flush the files of the File Based Write Filter cache during the current system session.
Additional Administrator Utility and Settings Information 39 TIP: If you use the FBWF Enable icon to enable the File Based Write Filter, the second reboot will happen automatically. By default, the NetXClean utility will purge all but specifically selected profiles on the system when the thin client starts up or when the user logs off. For information on how to ensure a new profile is not purged by the NetXClean utility, see "Understanding the NetXClean Utility.
40 Chapter 5 Using the Net and Tracert Utilities Net and Tracert utilities are available for administrative use (for example, to determine the route taken by packets across an IP network). For more information on these utilities, go to: http://www.microsoft.com. Managing Users and Groups with User Accounts Use the User Accounts window (Start > Control Panel > User Accounts) to create and manage user accounts, create and manage groups, and configure advanced user profile properties.
Additional Administrator Utility and Settings Information 41 2. Click the Manage Another Account link to open the Manage Accounts window. 3. Click the Create a New Account link to open and use the wizard. 4. After creating the Standard Users and Administrators you want, the users will appear in the Manage Accounts window (Start > Control Panel > User Accounts > Manage Another Account).
42 Chapter 5 Configuring User Profiles To configure the Default, Administrator, and User profiles stored on the thin client, open the User Profiles window (Start > Control Panel > User Accounts > Configure Advanced User Profile Properties) and use the command buttons (Change Type, Delete, Copy to) according to Microsoft documentation provided throughout the wizards. CAUTION: By default, all application settings are set to cache to C drive.
6 System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your Wyse thin client environment.
44 Chapter 6 Accessing Thin Client BIOS Settings While starting a Wyse client you will see a Wyse logo for a short period of time. During this start-up you can press the Del key (F2 key on mobile thin clients) to enter the BIOS of the thin client to make your modifications (when prompted, enter Fireport as the password).
System Administration 45 Using TightVNC to Shadow a Thin Client TightVNC Server is installed locally on the thin client. It allows a thin client to be shadowed/operated/monitored from a remote machine on which TightVNC Viewer is installed (TightVNC Viewer is available from the TightVNC Web site; it is also included as a component of Wyse Device Manager software and must be installed on the remote/ shadowing machine before use).
46 Chapter 6 Configuring TightVNC Server Properties Use the TightVNC Server Configuration (Offline) dialog box (Start > All Programs > TightVNC > TightVNC Server (Application Mode) > TightVNC Server - Offline Configuration) to select the parameters for the TightVNC Server utility installed on the thin client. For example, you can set the Primary Password (the password an administrator needs to use when shadowing the thin client) on the Server tab (default password is Wyse).
A Establishing a Server Environment This appendix contains information on the network architecture and enterprise server environment needed to provide network and session services for your Wyse thin clients.
48 Appendix A Table 1 DHCP Options Option Description Notes 1 Subnet Mask Required. 3 Router Optional but recommended. It is not required unless the thin client must interact with servers on a different subnet. 6 Domain Name Server (DNS) Optional but recommended. 12 Hostname Optional. 15 Domain Name Optional but recommended. 43 Vendor Class Specific Information Optional. 50 Requested IP Required. 51 Lease Time Required. 52 Option Overload Optional.
49 Establishing a Server Environment Table 1 DHCP Options, Continued Option Description Notes 162 Root path to the FTP files Optional string. 163 SNMP Trap server IP Address list Optional. 164 SNMP Set Community Optional. 165 RDP startup published applications Optional. 166 Ericom - PowerTerm® TEC Mode Optional. 167 Ericom - PowerTerm® TEC ID Optional. 168 Name of the server for the virtual port Optional.
50 Appendix A Understanding Session Services Before you use the information in this section to configure your ICA and RDP session services, be sure you understand and use the following guidelines: TIP: Wyse thin clients running Windows Embedded Standard also support virtual desktop solutions as described in "Using VMware View Manager Services." • General Guidelines - The Thin-client session services are made available by servers hosting Citrix ICA and Microsoft RDP software products.
Establishing a Server Environment 51 Configuring RDP Session Services Before you use the information in this section to configure your RDP session services, be sure you have read "Understanding Session Services.
52 Appendix A Implementing View Client Support on Wyse Thin Clients For the Windows Embedded Standard 7 software release, the latest VMware View Client support is provided as part of the Windows Embedded Standard image by including the View Client component. TIP: For the previous release of Windows Embedded Standard software, the latest View Client support can be provided by using a Wyse Device Manager (WDM) package to push the View Client to your Wyse thin clients.
53 Tables 1 DHCP Options 48
Administrators Guide Wyse® Enhanced Microsoft® Windows® Embedded Standard 7 WFR2 Issue: 031813 Written and published by: Wyse Technology Inc.
